Remote Patient Enrollment Specialist – Clinical Support | Full-Time
PharmD Live · Texas, TX
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Remote Patient Enrollment Specialist – Clinical Support | Full-Time Schedule: Monday–Friday | Full-time shifts scheduled within the 8:00 AM–10:00 PM ET operating window Location: Remote Employment Type: Full-Time Position Overview We are seeking a dependable and patient-focused Patient Enrollment Specialist – Clinical Support to join our remote healthcare team. This position combines patient enrollment and outreach with Medical Assistant-related clinical support responsibilities. The role focuses on engaging patients by phone, supporting enrollment and appointment scheduling, coordinating follow-up activities, and maintaining accurate clinical and administrative documentation. The successful candidate will be comfortable working with Medicare-aged patients in a structured, high-volume environment and balancing patient-centered communication with productivity, quality, and documentation expectations. This is a fully remote position and requires strong communication skills, attention to detail, reliability, and the ability to work independently within established workflows. Key Responsibilities Patient Outreach & Enrollment • Conduct outbound and inbound patient calls as part of scheduled outreach activities • Engage patients regarding Annual Wellness Visits and care management services • Support patient enrollment and appointment scheduling • Schedule, confirm, and coordinate patient appointments • Follow up with patients to complete enrollment and scheduling activities • Provide clear and professional information regarding available healthcare services • Address routine patient questions and concerns appropriately • Maintain established outreach, enrollment, and productivity expectations Clinical Support • Perform medication reconciliation and document patient-reported information • Obtain and update medical histories, allergies, and preventive care information • Collect and document patient-reported vital signs when applicable • Identify relevant patient information for provider review • Assist with chart preparation and clinical documentation • Support care coordination and patient follow-up activities • Escalate clinical concerns to the appropriate clinical team when necessary Documentation & Compliance • Accurately document patient interactions, enrollment activity, scheduling, and clinical information in the EHR • Maintain complete, timely, and accurate patient records • Follow established outreach, enrollment, clinical support, and documentation workflows • Maintain HIPAA compliance and protect confidential patient information • Follow company policies, procedures, and applicable healthcare requirements • Maintain consistent documentation quality while meeting productivity expectations Performance Expectations This position is suited for candidates who are comfortable working in a high-volume, structured, and performance-driven healthcare environment. The role may involve: • Completing patient outreach, enrollment, scheduling, and follow-up activities • Documenting patient interactions accurately and promptly • Working toward established call volume, enrollment, quality, and productivity goals • Communicating effectively with Medicare-aged patients • Managing voicemail-heavy outreach and unanswered calls • Handling patient questions or objections professionally and appropriately Required Qualifications • Medical Assistant certification • Previous experience in a healthcare, medical office, telehealth, patient care, or care coordination setting • Strong verbal and written communication skills • Professional and confident telephone presence • Strong organizational and documentation skills • Ability to work independently in a remote environment • Reliable attendance and ability to maintain assigned full-time work hours • Comfortable working within structured workflows and performance expectations Preferred Qualifications • Previous experience with patient enrollment or healthcare outreach • High-volume patient calling or call center experience • Experience working with Medicare populations • Experience supporting Annual Wellness Visits or preventive care programs • Care management or care coordination experience • Familiarity with Epic, NextGen, or comparable EHR platforms • Previous remote healthcare experience Ideal Candidate Profile The ideal candidate is: • Dependable and punctual • Patient-focused while maintaining an efficient work pace • Comfortable communicating with patients by telephone • Organized, detail-oriented, and accurate • Comfortable working toward measurable productivity and quality goals • Able to manage multiple tasks while maintaining documentation accuracy • Professional and resilient when handling objections, voicemail, or repetitive outreach • Comfortable following established procedures and workflows • Able to balance administrative, patient engagement, and clinical support responsibilities • Self-motivated and accountable in a remote work environment Why Join This Role? This is an opportunity to contribute to a healthcare team focused on improving patient engagement and access to preventive and care management services while using both patient outreach and clinical support skills in a remote environment. If you have healthcare experience, strong patient communication skills, and the ability to combine compassionate patient engagement with accurate clinical support, we encourage you to apply.
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American Income Life - Giddens Organization · Abilene, TX
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American Income Life - Giddens Organization · Slaton, TX
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American Income Life - Giddens Organization · Slaton, TX
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American Income Life - Giddens Organization · Abilene, TX
Benefits Representative 100% Virtual • 65,000-80,000 • 40 Hours per Week • Actively hiring Crafting Brighter Futures for Families At the forefront of specialized financial services, we help families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. Role Overview: As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Globe Life, embodying our values and commitment. Primary Responsibilities: • Engage with clients to understand their financial goals and concerns. • Present tailored solutions to safeguard their assets effectively. • Maintain a pulse on the industry, ensuring you offer the best and most updated advice. • Foster relationships and ensure our clients always have someone they can turn to. Why Us? • Remote Work: Enjoy the flexibility of a full-time remote role. • Unlimited Earning Potential: Your dedication determines your earnings. • Company Culture: We're relaxed, high-energy, and treat every member like family. • Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application: A hiring manager will review your application & resume and get back to you within 24 hours. 2. Schedule Company Overview: Select applicants will be contacted to schedule a position overview, detailing everything you need to know about the job details and your responsibilities. This 20-30 minute session is typically* done virtually for your convenience. 3. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. Following the overview you'll be prompted to complete a brief assessment to gauge your understanding and compatibility with the position.