Food Service Associate
Trinity Health · Des Moines, IA
Job description(tap to read)
Employment Type: Full time Shift: Rotating Shift Description: POSITION PURPOSE Requisitions supplies and replenishes inventory. Hot and cold food production for retail services. Maintainssanitary and organized environment. Practices and abides by food codes and applicable regulatory and accrediting agency requirements to provide safe food to our customers. Serves customers in a professional manner with great customer service. ESSENTIAL FUNCTIONS Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. Hot and cold food production for retail sales. Sliced fruit, vegetables, desserts, meats for retail production and sales. Sets up for café sales- stock food and paper products. Checks food temperatures frequently throughout shift. Documents temperatures on applicable forms. Notifies Supervisor immediately of any food out of compliance. Monitors temperature of freezers, refrigeration, dishwasher and heating units throughout shift. Documents temperatures on appropriate forms. Notifies Supervisor immediately of any food out of compliance. Maintain refrigeration units in clean orderly condition, compliant with food codes and regulatory agencies. Requisitions, transports and replenishes foods and supplies to replenish the inventory in the café. Inspects items for integrity. Rotates stock, disposes of outdated products or less than optimum quality or correct temperature. Properly wraps, labels, dates food items. Portions and packages cold food items; stocks and cleans refrigerated display cases inside and out. Makes coffee, juice and smoothies; replenishes and cleans beverage-dispensing machines and areas. Maintains a clean and sanitary work area, the café serving and seating area, and equipment. Pushes food carts, racks and dish bins. May cook at the grill, fryer, or sandwich grill. Deep cleans refrigerators, counter tops and cupboards, tile, and entire café serving and seating areas including microwaves, tables, chairs and tray return. Cleans and sanitizes utensils and equipment. Maintains signage daily. Uses standardized and non-standardized recipes and ingredients to prepare, create, and process foods. Assists in other areas as requested. Other duties as needed and assigned by the manager. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health's Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior. MINIMUM QUALIFICATIONS High school diploma or GED preferred. Knowledge of several subjects in order to prepare reports, perform calculations and/or deal effectively with other people. Ability to read and write. Must be comfortable operating in a collaborative, shared leadership environment. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS PHYSICAL ACTIVITY REQUIREMENTS: (Constant = 67-100% of workday, Frequent = 34-66% of workday, Occasional = 33% or less of workday) CONSTANT: • Standing: Particularly forsustainedperiod of time. • Walking: Moving about on foot toaccomplishtasks, particularly for long distances. • Talking: Expressing or exchanging ideasby means ofthe spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately or quickly. • Hearing: Perceiving the nature of sounds atnormalrange. Ability to receive detailed information through oral communication. • Lifting: Raising trays of portioned menu items or pans of food at heights from 4" to 61" above floor level to place in display cases or on steam tables and lift milk and juice cases to 2. • Repetitive motions: Substantial movements (motions) of the wrists,handsand/or fingers to move food objects, dishes, utensils to procedural positions. • 3" to 48" above floor level to fill display cases. • Reaching: Extending hand(s) and arm(s) in any direction. FREQUENT: • Pushing: Using upper extremities to press against food carts,racksand bins with steady forcein order tothrust forward,downwardor outward. • Pulling: Using upper extremities to exert forcein order todraw, drag, haul or tug objects in a sustained motion such as carts,racksand dish bins. • Grasping: Applying pressure to scoops, spoons, dishes with fingers and palms to move object from position to position. • Climbing: Stepping up onto and standing on stools to reach overhead to make coffee. • Stooping: Bending body downward and forward by bending spine at the waist • Crouching: Bending the body downward and forward by bendingthe legand spine to obtain objects or clean lower areas. PHYSICAL DEMAND REQUIREMENTS: • Medium work: Exerting up to 40 pounds maximum infrequently and/or up to 25 poundsfrequentlyto lift or move objects about and requiring prolonged walking/standing. VISUAL ACUITY REQUIREMENTS: • Reading menus and recipes. • Calculating amounts of food and suppliestorequisition. • Using proper measuring tools forportioncontrol INTELLECTUAL/EMOTIONAL REQUIREMENTS: • Adaptability toperformingrepetitive work or toperformingcontinuously the same work, according to set procedures,sequenceor pace. • Adaptability toperformingunder stress when confronted with emergency, critical or unusual situations, or situations in which working speed and sustained attention are important aspects of the job. • Adaptability toperforminga variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure. • Adaptability todealingwith people beyond giving and receiving instructions. • Ability tomaintainboth a high standard of courtesy and cooperation in dealing with co-workers, patients, and visitors and satisfactory job performance despite the stress of a hospital work environment. • Must be able to set andorganize one'sown workpriorities andadapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles. • Mustpossessthe ability tocomply withTrinity Health policies and procedures. • Must be able to travel to the various Trinity Health sites as needed. WORKING CONDITIONS: • The worker is subject to noise. There is sufficient noise at times to cause the worker to raise voicein order tobe heard above the ambient noise level. • The worker is subject to food spills and wet spots on floor surfaces. • The worker is subjectto insideenvironmental conditions: protection from weather conditions but not necessarily from temperature changes. • The worker is subject to cleaning products such as vinegar, detergent,bleachand household cleaners. • The worker is subject to steam from steam table, hot oil from fryer, hotwater from coffee urns. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran
Pet Support Customer Service Assistant
Animal Rescue League of Iowa · Des Moines, IA
Pet Help Assistant Help connect pet owners with resources, services, and care. The Animal Rescue League of Iowa is seeking a compassionate, professional, and service-minded Pet Help Assistant to serve as a trusted resource for pet owners seeking guidance, support, and services for their pets. This role helps connect community members with resources related to lost pets, animal intake, community veterinary care, pet aftercare arrangements, and end-of-life services.This is a great opportunity for someone with customer service, healthcare, veterinary, hospitality, social services, animal welfare, or other client-facing experience who enjoys helping people, building trust, and providing steady support in both routine and emotionally sensitive situations. Schedule • 40 hours per week • At least one weekend day is required About the Animal Rescue League of Iowa The Animal Rescue League of Iowa is Iowa's largest nonprofit animal welfare organization, helping animals and the people who love them through sheltering, adoption, veterinary care, animal services, community programs, and pet support resources. Across multiple locations and programs in the Des Moines metro, the ARL works every day to provide compassionate care, practical support, and trusted resources for animals and families in our community. What You'll Do • Welcome visitors and serve as a helpful point of contact for pet owners seeking assistance. • Answer questions and provide information about ARL services, programs, resources, and next steps. • Support pet owners navigating lost pets, animal intake services, community veterinary care, pet aftercare, and end-of-life services. • Coordinate services, schedule appointments, process payments, and maintain accurate records. • Communicate with veterinary, shelter, animal care, and other ARL teams to support a positive client and animal experience. • Navigate sensitive or emotional conversations with compassion, professionalism, and sound judgment. • Manage multiple priorities in a fast-paced environment while maintaining accuracy and excellent service. • Follow organizational policies, safety procedures, and confidentiality expectations. What We're Looking For • High school diploma or GED required. • Previous customer service, healthcare, veterinary, hospitality, social services, funeral services, animal welfare, or related client-facing experience preferred. • Strong communication, customer service, and problem-solving skills. • Ability to remain calm, professional, and compassionate in emotionally sensitive situations. • Strong attention to detail and ability to maintain accurate records. • Comfort using phones, scheduling systems, payment processes, and basic computer programs. • Ability to work well with clients, team members, volunteers, and community partners. • Emotional resilience and a genuine interest in supporting both pets and people. Benefits for Full-Time Employees The ARL is proud to offer competitive, market-driven compensation and a mission-focused culture. In addition, a variety of benefits are available to full-time employees including: • Medical, dental, and vision insurance • Employer-paid long-term disability and basic life insurance • Supplemental insurances, including short-term disability, supplemental life insurance, accident, and critical illness insurance • 401(k) retirement plan with an employer contribution • Veterinary benefits • Work-life balance through our expansive holiday and paid time off policies Physical and Work Environment Requirements This position works in an active animal welfare environment and may require sitting, standing, walking, moving throughout the facility, and occasionally lifting up to 50 pounds. The role may involve exposure to animals, animal odors, animal waste, moderate noise, zoonotic diseases, cleaning products, and the possibility of bites or scratches while following established safety procedures. This position may also involve emotionally challenging conversations related to lost pets, animal surrender, end-of-life services, and pet aftercare. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position. Why Join the ARL? As a Pet Help Assistant, your work helps pet owners feel supported during important, emotional, and sometimes difficult moments. Whether you are helping reunite a lost pet with its family, connecting someone with resources, or guiding a client through next steps, your work has a meaningful impact. If you are compassionate, service-minded, and comfortable helping people through a wide range of pet-related needs, we would love to have you join our team. Employment in this position is at-will, meaning either the employee or the ARL may end the employment relationship at any time, with or without cause or notice, as permitted by law. The Animal Rescue League of Iowa is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state law. Applicants and employees are encouraged to discuss potential accommodations as needed.
Customer Service Associate - Full-Time & Part-Time
Panera Bread Company · Des Moines, IA
Join Our Team at Panera Bread Our employees love working at Panera Bread! Customers and co-workers will become your Panera family. At Panera Bread, warmth is our business. Make it yours! Experienced sandwich makers, preparation team members, baristas, cashiers, and salad makers make up the backbone of the productive and efficient team our customers have come to love. Our hourly Associates fulfill a wide variety of roles throughout our bakery-cafes: interacting with our guests, performing daily routine procedures, and preparing our award-winning food. Isn't it time for you to LOVE your Job?
Outpatient Coding Specialist Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. This position is full-time (40 hours/week) Monday-Friday, normal business hours. It may be necessary, given the business need, to work occasional overtime. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: • Expert knowledge in all facility outpatient coding types: Same Day Surgery • Identify appropriate assignment of ICD-10 Codes, CPT and modifiers for facility services while adhering to the official coding guidelines and established client coding guidelines of the assigned facility • Adhere to the ethical standards of coding as established by AAPC and/or AHIMA • Adhere to and maintain required levels of performance in both coding quality and productivity as established by Optum • Understand the Medicare Ambulatory Payment Classification (APC) codes • Query physicians and forms when appropriate • Knowledge of ICD-10, CPT and HCPCS coding systems, strong medical terminology • Knowledge of NCCI edit policies, Medicare LCD and NCD policies • Maintain up-to-date coding knowledge by reviewing materials disseminated / recommended by the QM Manager, Coding Operations Managers, and Director of Coding / Quality Management, among others • Participate in coding department meetings and educational events • Additional responsibilities as identified by manager You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • High School Diploma/GED • Professional coder certification with credentialing from AHIMA and/or AAPC (CCA, CCS, RHIA, RHIT, CPC-H/COC, CIC, CCS-P, CPC) to be maintained annually • 2+ years of experience with ICD-10, CPT, and modifiers • 2+ years of experience in acute surgery • Intermediate level of experience working with a PC in a Windows environment, including Microsoft Excel (create and edit spreadsheets) and various EMR systems with ease • Intermediate level of attention to detail, accuracy and communication Telecommuting Requirements: • Required to have a dedicated work area established that is separated from other living areas and provides information privacy • Ability to keep all company sensitive documents secure (if applicable) • Must live in a location where there is a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $36.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Outpatient Coding Specialist Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. This position is full-time (40 hours/week) Monday-Friday, normal business hours. It may be necessary, given the business need, to work occasional overtime. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: • Expert knowledge in all facility outpatient coding types: Same Day Surgery • Identify appropriate assignment of ICD-10 Codes, CPT and modifiers for facility services while adhering to the official coding guidelines and established client coding guidelines of the assigned facility • Adhere to the ethical standards of coding as established by AAPC and/or AHIMA • Adhere to and maintain required levels of performance in both coding quality and productivity as established by Optum • Understand the Medicare Ambulatory Payment Classification (APC) codes • Query physicians and forms when appropriate • Knowledge of ICD-10, CPT and HCPCS coding systems, strong medical terminology • Knowledge of NCCI edit policies, Medicare LCD and NCD policies • Maintain up-to-date coding knowledge by reviewing materials disseminated / recommended by the QM Manager, Coding Operations Managers, and Director of Coding / Quality Management, among others • Participate in coding department meetings and educational events • Additional responsibilities as identified by manager You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • High School Diploma/GED • Professional coder certification with credentialing from AHIMA and/or AAPC (CCA, CCS, RHIA, RHIT, CPC-H/COC, CIC, CCS-P, CPC) to be maintained annually • 2+ years of experience with ICD-10, CPT, and modifiers • 2+ years of experience in acute surgery • Intermediate level of experience working with a PC in a Windows environment, including Microsoft Excel (create and edit spreadsheets) and various EMR systems with ease • Intermediate level of attention to detail, accuracy and communication Telecommuting Requirements: • Required to have a dedicated work area established that is separated from other living areas and provides information privacy • Ability to keep all company sensitive documents secure (if applicable) • Must live in a location where there is a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $36.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.