$20–$21/hr
Customer Service Representative
TEKsystems · Urbandale, IA
Job description(tap to read)
DescriptionAs a Customer Service Representative, you bring value to the organization with your ability to handle virtually any customer related situation. The Customer Service Representative takes ownership of every customer inquiry - whether from a Store Manager, Distributor, Customer, or Store Owner - to deliver complete and thorough resolution or enlist the appropriate resources to that same end, ultimately delivering the best possible customer experience.+ Triage incoming inquiries to efficiently discern, resolve, and/or reassign to the appropriate resources for resolution.+ Leverage appropriate technology and resources to thoroughly research and address the root cause of customer inquiries.+ Maintain customer accounts and the details of each customer interaction within the CRM tool.+ Ensure Partner satisfaction by providing back-end office support for sales, ordering, invoicing, shipping, warranties, and other business-related needs.+ Adhere to all established service level expectations and performance standards.+ Provide critical feedback to Customer Service leadership regarding trends, exceptions, or other unusual experiences.Skills & QualificationsHigh attention to detail, ability to multitask, and stay organized.Prior experience working with a team, as well as the ability to work solo with minimal assistance after training.Experience in Salesforce, Team, and Workday a plus.Job Type & LocationThis is a Contract to Hire position based out of Urbandale, IA.Pay and BenefitsThe pay range for this position is $20.00 - $21.00/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a hybrid position in Urbandale,IA.Application DeadlineThis position is anticipated to close on Jul 30, 2026.About TEKsystemsWe're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.About TEKsystems and TEKsystems Global ServicesWe're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Crew Member
Culver's (Vincennes) · Urbandale, IA
We offer: • Competitive wages • On-the-job training • Meal discounts • Career opportunities • Paid time off • Health Insurance • Vision • Dental • And much, much more! Culver's is looking for new Front ofHouse True Blue Crew Members! If delighting is in your DNA, you'll be a natural at this position! Our front-of-house (FOH) crew members always bring energy and thrive in our fun, fast-paced environment. Whether it's greeting guests at the door, taking orders behind the counter, or delivering outstanding service throughout our restaurants, these are the people who bring our hometown hospitality to life each and every day. Qualifications: • A genuine smile! • Good communication skills • Dependability We've made it our commitment that any guest who chooses Culver's leaves happy - and that means creating a great experience for you too! Work schedule • 8 hour shift • Weekend availability • Day shift • Night shift Benefits • Paid time off • Health insurance • Dental insurance • Vision insurance • Employee discount • Paid training
CSR WAREHOUSE II - SSC
Dal-tile · Urbandale, IA
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile. Dal-Tile is currently seeking an exceptional Customer Service/Warehouse Associate to join our TEAM! As the Customer Service/Warehouse Associate will need someone responsible for providing a variety of support, such as servicing walk-in customers, completing sales transactions in conjunction with material handling duties, such as receiving, loading/unloading material, pulling/assembling customers orders, and conducting inventory checks. This position may involve daily use of forklift equipment. Primary Objective Performs a variety of customer service/office administration and warehouse duties related to the operation of a Sales Service Center. Primary Function and Scope • Performs various customer service duties such as: waiting on customers, assisting customers in determining order requirements, answering customer inquiries, providing samples, providing direction/selection assistance, completing sales transactions, and accepting payments. • Addresses and resolves customer complaints (returns and order errors). • Performs various office administration duties such as processing payments and receipts, reconciliation of DSRs and cash box, preparation of bank deposits, balance petty cash box, prepares various performance reports, updates customer master file, and creates vendor orders. • Performs various product order duties such as entering customer orders, creating plant/RDC orders, and completing stock replenishment orders. • Wait on customers and prepare sales slips. • Produces daily sales reports. • Performs a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor product, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conducting daily cycle counts. • Performs receiving duties such as receiving and unloading inbound material, processing inbound shipments, stocking material, processing customer returns, and notifying management of damaged shipments for freight claims. • Operates forklift equipment. • Maintains a clean and organized facility by sweeping, removing trash, cleaning, and performing general office maintenance, etc. • Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions, and acts to Management. • Performs other related duties as required. Experience and Knowledge Required • HS diploma or equivalent experience; • 3+ years of customer service experience and warehouse experience. Competencies • Organization • Math • Time management • Computer skills • Detail oriented • Customer service • Safety conscious Other Pertinent Job Information While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch, or crawl. The employee may sit, climb, balance, talk or hear. The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other materials that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, andthe ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities. We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement. Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant. Job Type Sales Jobs Req ID 91457
Nurse Resident
UnityPoint Health · Urbandale, IA
• Area of Interest: Nursing • Sign On Bonus: $20,000 • FTE/Hours per pay period: 1.0 • Department: SN Visits- HC- DM • Shift: Registered Nurse Residency - Home Health • Job ID: 181713 Overview $20,000.00 New Hire Sign-On Bonus! Shift: Monday - Friday | 8:00 AM - 5:00 PM (+ call/weekends/holidays) Why should you consider starting your RN Career in Home Health? • UnityPoint at Home understands that new nurses need more on-the-job training than experienced nurses. You will have that and more in the UnityPoint at Home Residency Program which has been created to build on the skills you have learned in school and through clinicals while also allowing for an individualized preceptor experience. • Home care nurses work one-on-one with patients, many for a long time. You'll have the opportunity to know your patients, which helps you to provide the best care. Your patients will be in their homes, where they are comfortable and receptive to your suggestions. • The UnityPoint at Home Nurse Residency program has dedicated preceptors who help you smoothly transition from a student nurse to a competent and confident professional RN. • The Nurse Residency Program helps you grow along with other new RNs in your cohort, and meet regularly with experienced mentors, to offer support and socialization into your new role. • The changing needs of your patients and their conditions mean that you'll be utilizing a variety of skills ( . If the patient is new, you'll begin with assessments and create their care plan. As you progress in our Residency Program, your experience increases and from there you'll gain autonomy in deciding the best care for each patient. • Upon completion of the program, Nurse Residents will be awarded 36 hours of continuing education credit through the Iowa Board of Nursing Visit to hear more from our team members about our Nurse Residency Program. Program Highlights • A 12-month program to smooth transition into practice. • A series of thoughtfully developed classes that will enhance skills in critical thinking, assessment, leadership and clinical decision making. • Participation in this program is a part of the regular work assignment. • Classroom instruction specific to the clinical area using a focused case study approach to learning. • Clinical Experience under the guidance of an experience Preceptor. • Ongoing continuing education and professional development opportunities. • Dedicated nurse educators are available both during and following the program. Nurse Resident Required Program Participation during the 12 month program: • SIM Labs • Monthly educational seminars • Meeting touchpoints as scheduled • Completion of Residency Project • Completion of Residency Portfolio Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few: • Expect paid time off, parental leave, 401K matching and an employee recognition program . • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family . With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities · Makes visits to the homes of patients requiring home health nursing services and assumes responsibility for an ongoing interdisciplinary assessment of the patient. · Performs initial and comprehensive assessments on all patients in accordance with agency policies and procedures. · Performs nursing assessment at each visit in accordance with agency policies and procedures. · Ensures quality and safe delivery of services to patients according to the care plan. · Uses equipment and supplies safely, effectively, and efficiently. Qualifications Education: • Graduate of State Board approved program for Registered Nurses. Licensure/Certifications: • CPR: Maintain a valid Basic Life Support (BLS) Healthcare Provider Card with Re-certification. • Valid licensed driver with automobile insurance in accordance with state and/or organizational requirements. Apply Today! • Ready to take the next step in your healthcare career? Apply now to join our team + make a meaningful impact in the lives of those we serve through compassionate care. #UPaHomeNursing
Direct Support Professional Vodec is seeking compassionate and dedicated individuals to join our team as a Direct Support Professional. As a Direct Support Professional, you will play a key role in providing support and care to individuals with intellectual and developmental disabilitieswho participate in our day habilitation program. This is a rewarding position where you will have the opportunity to make a positive impact in the lives of others. "By helping others reach their potential, you reach yours." Available Position: • Full-time; 40 hours per week • Monday-Friday 7:30 am to 3:30 pm; with Saturday hours as needed • Wage: $17.50 per hour • Hiring Bonus: $1,000 (paid in one increment after six months of continued employment) As a Direct Support Professional, you will be responsible for assisting individuals with daily living activities, such as personal care, meal planning and preparation, nutrition and cooking classes, medication administration, and household tasks. You will also provide emotional support, encourage community engagement and socialization, and assist with transportation to appointments or activities. The ideal candidate will have excellent communication and interpersonal skills, as well as a strong desire to help others. Duties and Responsibilities: • Promote and encourage community integration and socialization opportunities in a positive manner. • Support and enrich the lives of individuals • Support personal goals • Assist individuals to gain knowledge and confidence in life skills • Teach skills to expand a person's independence • Reinforce therapies, including speech, behavioral support and physical therapy • Administer medications and maintain accurate medication records • Support individuals with hygiene, including personal care tasks and grooming • Ensure all needs are addressed in a respectful manner with dignity and personal choice • Complete and maintain required documentation and trainings We provide excellent benefits to eligible employees: • Medical, dental and vision insurance • Company-paid life insurance as well as voluntary life insurance • Short-term and long-term disability available • 403(b) retirement program with match • Paid vacation, paid sick leave and holiday hours • Career advancement opportunities • Generous employee referral bonus program • Opportunities for bonuses/incentives and internal recognition programs • Paid on-site training including CPR, First Aide, Mandatory Reporter and Medication Aide • Build relationships and make a difference • The MOST rewarding job you will ever have Requirements: • Must be at least 19 years of age • Completion of High School Diploma or GED • Possess a valid driver's license and current auto insurance • Pass all background checks • On the job training • Compassionate and patient demeanor • Ability to work independently and as part of a team • Excellent in-person and electronic communication skills and interpersonal skills • Vodec offers opportunities to take on more responsibility, advancement and grow your career. Vodec's mission is to provide services to persons with disabilities in order that those persons may live, work and participate in the community in the least restrictive environment to achieve their full potential. Our purpose is to support and advocate for persons with disabilities so those persons have opportunities to develop to their fullest potential, to interact with society, to experience a sense of belonging and to contribute something of themselves at their own levels of ability. Disclaimer I understand that providing false, misleading or inaccurate information on the application, on the resume, or during an interview is grounds for disqualification from employment.