Bottle Room Clerk
Hy Vee · Des Moines, IA
Job description(tap to read)
Bottle Person At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Bottle Person Department: Grocery FLSA: Non-Exempt General Function: Provides prompt, efficient and friendly customer service. Assists customers in the bottle/can redemption room of the store. Core Competencies: • Partnerships • Growth mindset • Results oriented • Customer focused • Professionalism Reporting Relations: Accountable and Reports to: District Store Director, Store Manager, Assistant Managers General Merchandise, Perishables, and Store Operations; Service Managers Positions that Report to you: None Primary Duties and Responsibilities: • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. • Maintains bottle room and keeps it clean. • Assists customers with distributing bottles in proper locations. • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store. • Makes an effort to learn customers' names and to address them by name whenever possible. • Assists customers by escorting them to the products they're looking for, securing products that are out of reach, and loading or unloading heavy items. • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. • Assists customer in transporting purchases to their mode of transportation. • Cleans can redemption area and empties the recycle bins, where applicable. • Stocks, faces, rotates merchandise, cleans shelves, understands shelf tags, and knows location of merchandise in the store and also in the back room. • Maintains supplies on front-end; i.e. paper/plastic sacks, receipt paper, etc. • Maintains strict adherence to department and company guidelines related to personal hygiene and dress. • Adheres to company policies and individual store guidelines. • Reports to work when scheduled and on time. Secondary Duties and Responsibilities: • Assists in all departments as requested (within the wage and hour guidelines). • Delivers product to customers (within the wage and hour guidelines). • Shovels, salts, and sands walkways. • Assists in other areas of store as needed. • Performs other job related duties and special projects as required. Knowledge, Skills, Abilities and Worker Characteristics: • Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables. • Ability to do simple addition and subtraction; copying figures, counting and recording. • Must be able to understand and follow verbal or demonstrated instructions; writes identifying information request supplies orally or in writing, increased contact with people. Education and Experience: No education or experience requirements. Supervisory Responsibilities (Direct Reports): None. Physical Requirements: • Must be physically able to exert up to 75 pounds of force occasionally; exert up to 20 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects. • Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision. • Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions. Working Conditions: This position is exposed to noise, temperature extremes, dampness, dirt, and chemicals/solvents. Equipment Used to Perform Job: Bottle machines, window washing equipment, vacuum cleaner, power washer, brooms, delivery vehicle, phone, fax, copier, two wheeler, pallet jack, box cutter (within wage and hour guidelines). Financial Responsibility: None Contacts: Has daily contact with the general public and occasional contact with suppliers/vendors. Confidentiality: No access to confidential information. Are you ready to smile, apply today.
Job Title: Event Security Guard - Drake UniversityCompany: BEST Crowd ManagementLocation: Des Moines, IAPay: $14 / hrJob Type: Part-timeSummaryJoin the dynamic team at BEST Crowd Management as an Event Staff & Security professional. In this role, you will have a diverse range of responsibilities, combining event staff duties with security tasks to ensure a safe and enjoyable experience for event attendees. We are seeking adaptable individuals with excellent communication skills and a strong commitment to customer service and safety.ResponsibilitiesAssist with event setup, including the arrangement of equipment, signage, and other necessary materials.Monitor access points and conduct thorough security checks to prevent unauthorized entry and ensure the safety of attendees.Provide friendly and helpful customer service by assisting attendees with inquiries, directions, and general event information.Collaborate with event staff and security personnel to maintain a safe and organized environment.Assist in crowd management, including controlling entry and exit points and ensuring proper flow of attendees.Respond promptly and effectively to security incidents or emergencies, following established protocols.Monitor event areas to enforce event rules, regulations, and safety procedures.Handle and resolve attendee complaints or conflicts in a calm and professional manner.Adhere to company policies, procedures, and guidelines to deliver a high standard of service and security.RequirementsBe at least 18 years old (age requirements may vary depending on local regulations).Hold a high school diploma or equivalent (some college education is preferred).Previous experience in event security, law enforcement, or a related field is advantageous.Possess strong physical fitness and the ability to stand or walk for extended periods.Exhibit excellent observational and problem-solving skills.Demonstrate exceptional communication and interpersonal skills.Work effectively in a team and collaborate with individuals from diverse backgrounds.Maintain flexibility to work evenings, weekends, and holidays based on event schedules.Possess a valid security license or be willing to obtain one (if required by local regulations).Successfully pass a background check and drug screening.BenefitsEnjoy competitive pay based on your experience and qualifications.Gain experience in event management and security.Enhance your skills in communication, problem-solving, and customer service.Network with professionals from various fields, including event management and security.Be part of a supportive team that values teamwork, professionalism, and attendee satisfaction.EEOC StatementIt is the policy of BEST, A GardaWorld Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, BEST, A GardaWorld Company complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of BEST, A GardaWorld Company not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.License #4484#J-18808-Ljbffr
Dispatcher
Menzies Aviation · Des Moines, IA
Job Title People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents. But at the heart of our business is our people. Role Purpose Coordinate wheelchair and cart services between the client and employees. Ensures all data is recorded according to company. What You Will Be Doing Must be familiar with and abide by all client/company regulations. • Work with client special services representatives to ensure all requests for services are met. • Escalate issues to operations manager immediately. • Communicate and interact courteously and tactfully with fellow employees and passengers if necessary. • Maintain all service transactions in wheelchair tracking program (Watershed and Excel) format. • Receive and respond to telephone and radio calls from client representatives and employees in a professional and timely manner. • Maintain and distribute tablets and radios. • Always complete the appropriate documentation and reports in thorough and timely manner. • Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. • Provide general information and directions to passengers. • Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. • Attend meetings and in services as required. • Utilize appropriate communications channels and maintain records, reports and files as required. • Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible. • Adhere to company policies and procedures and participate in achievement of company objectives. • Utilize company and client equipment, supplies and resources in a conscientious, cost-effective manner. • Perform other duties as requested. Safety, Security, Wellbeing and Compliance: You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy. What We Are Looking For • Possess valid US driver's license with a clean driving record. • 1+ years of experience as a dispatcher. • Must be 18 years of age or older. • Pass pre-employment drug screen and all pre-employment testing. • Ability to proficiently read, write and speak English. • Must be comfortable lifting 70lbs repetitively. • Must be comfortable working in all weather conditions. • Pass FBI background and obtain US Customs Seal. • Must be available and flexible to work variable shifts including weekends and holidays. • Must have high school diploma, GED or six months' experience as an operations agent. • Excellent communication skills required. • Ability to remain calm and efficient under pressure. • Competent in handling difficult situations. Diversity Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential. Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact the recruiter below, if there are any reasonable adjustments to our process that you would like us to consider. As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here. Application Instructions Is this role ticking all the boxes for you? If so, please click apply now!
Emerging Store Manager
Walgreens · Des Moines, IA
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.Customer ExperienceEngages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.Accountable for improving on overall customer service metrics.OperationsSupervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.Ensures team members have a working knowledge of all computer and technology systems and software.Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.Completes special assignments and other tasks as assigned.Full Store Operation Business Performance ManagementIndependently analyzes financial and performance data; creates action plans to support achievement of business deliverables.Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.People & Performance ManagementPrimarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.Training & Personal DevelopmentSuccessfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.Obtains and maintains valid pharmacy technician license as required by state.CommunicationsCommunicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.Assists Store Manager in planning and communicating the company and store strategy.Basic QualificationsBachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.Must be fluent in reading, writing, and speaking English (except in Puerto Rico)Willingness to work flexible schedule including extended days, evenings, and weekend hours.Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.Ability to transfer to other Walgreens retail assets located within the same hiring Area.Preferred QualificationsBachelor's Degree .Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.External candidates: Business majors. Prior retail or food industry experience.We will consider employment of qualified applicants with arrest and conviction records.An Equal Opportunity Employer, including disability/veterans.This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.This role will remain open until filled.#J-18808-Ljbffr
Evening Lab Assistant: Patient-Centered Diagnostics
IHA · Des Moines, IA
MercyOne Des Moines is seeking a Lab Assistant to support multiple laboratory departments by assisting staff in collection, processing, analysis, and reporting of tests necessary for patient diagnosis.This full-time evening shift schedule runs Monday-Thursday 12:30pm-9pm with rotating weekends and holidays; requirements include HS diploma and laboratory experience, plus strong computer skills and teamwork.#J-18808-Ljbffr