$15.50–$29.20/hr
Customer Service & E-Commerce Supervisor - Full Time
Whole Foods · Tulsa, OK
Job description(tap to read)
Whole Foods Market SupervisorAt Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team's performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). As the Supervisor, you support the Team Leader in leading and developing Team Members. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.Job ResponsibilitiesDelivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.Establishes clear expectations for balancing in-store customer service and completing online orders.Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.Seeks awareness of relevant competitors and industry trends.Ensures an effective and efficient response to customer questions, requests, and/or concerns.Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers.Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.Maintains Team Member safety and security standards.Ensures compliance with relevant regulatory rules and standards.Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover.Maintains cleanliness of workspaces including staging area and coolers.Maintains security of equipment, e.g., MSRs, phones, currency counters.Proactively identifies process improvement opportunities.Consistently communicates and models WFM core values, leadership principles, and supports goals.Job SkillsAbility to perform task management, balancing dynamic customer flows.Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance).Excellent interpersonal, motivational, team building and customer relationship skills.Capable of teaching others in a positive and constructive manner.Proficient with email, Microsoft Office, and operations-related applications.Qualifications12+ months retail experiencePhysical Requirements/Working ConditionsMust be able to lift 50 lbs.In an 8-hour workday: standing/walking 6-8 hours.Hand use: Single grasping, fine manipulation, pushing and pulling.Work requires the following motions: bending, twisting, squatting, and reachingExposure to FDA approved cleaning chemicalsExposure to temperatures 90 degrees FahrenheitAbility to work in a wet and cold environment.Ability to work a flexible schedule including nights, weekends, and holidays as needed.Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.The wage range for this position is $15.50-$29.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal).
Head Cashier - Store
Cavender's · Tulsa, OK
Head Cashier The Head Cashier is a key member of the store team responsible for delivering Best of the WEST customer service while leading the daily operations of the front-end. They provide exceptional customer service, accurately process transactions, and serve as a resource for cashiers by assisting with training, answering questions, and reinforcing company standards. The Head Cashier helps maintain a clean, organized, and well-stocked store while supporting daily store operations and ensuring compliance with company policies and procedures. Duties and Responsibilities: • Support the "Cavender's Culture" and support the company's Mission, Vision, and Values. • Deliver Best of the WEST customer service by greeting every customer, engaging with them throughout their shopping experience, and thanking them for their business. • Accurately and efficiently process customer purchases, returns, exchanges, and other Point of Sale transactions. • Ensure merchandise accuracy by verifying items, checking for boot mis-mates, and following commission validation procedures. • Promote company programs, store promotions, and suggest complementary merchandise to enhance the customer experience. • Provide accurate and courteous responses to customer inquiries in person and over the phone regarding products, pricing, promotions, store locations, and inventory. • Train, coach, and support new and existing cashiers on Point of Sale procedures, cash handling, customer service expectations, and company policies. • Assist store leadership by monitoring front-end operations, answering cashier questions, and helping resolve customer concerns. • Help maintain a clean, organized, and well-stocked sales floor by stocking merchandise, recovering displays, and completing housekeeping tasks, including dusting, mopping, and vacuuming. • Ensure merchandise is properly displayed, signed, stocked, and located according to company standards. • Remain attentive to store safety and security and promptly report concerns to store management. • Report to work on time and maintain a neat, professional appearance. • Understand and follow all company policies and procedures. • Assist with merchandising updates, price changes, special orders, and other assigned store tasks. • Any other duties as assigned. Qualifications and Requirements: • Ability to provide exceptional customer service in a fast-paced retail environment. • Ability to accurately operate a Point of Sale system and handle cash and electronic transactions. • Ability to train and coach associates while promoting a positive, team-oriented work environment. • Ability to regularly lift, move, and position merchandise throughout the work shift. • Ability to safely use store equipment, including handheld devices, step stools, and dollies, in accordance with company policies. • Certain equipment may only be operated by associates who meet applicable age requirements. • Availability to work a flexible schedule, including evenings, weekends, and holidays, based on the needs of the business. • Ability to comprehend basic instructions, interpret documents, and apply them to daily tasks. • Strong communication, organizational, and interpersonal skills. • Associate must be able to read and understand English. • Associate must be able to stay alert and productive during assigned work hours. Cavender's is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law. Cavender's will provide reasonable accommodations for persons with a disability upon request.
Health Care Transactions Associate Remote/CA Licensed
Stryker · Tulsa, OK
Stryker Corporation seeks a junior to mid-level associate to join our health care transactional team, serving sophisticated health care clients. CA license is required and candidates should be located in or near Los Angeles, San Francisco, or San Diego. Many teammates work remotely with no in-office attendance requirement. Ideal candidates will analyze complex regulatory regimes, provide practical, actionable legal advice, and collaborate across colleagues specializing in fraud, licensing, and #J-18808-Ljbffr
Grocery Stocker - Overnight
Brookshire's Grocery · Tulsa, OK
Brookshire's Grocery - 4909 East 41st Street South - Responsibilities: Maintains full stock conditions on grocery display racks and shelves; Operates pallet jack to unload and reloads trucks; Ensures dated product is stocked, rotated, or discarded; Inspects product quality and maintains food safety standards; Provides friendly customer service and responds to questions
Full Time Store Manager - Woodland Hills Mall
Build-a-Bear · Tulsa, OK
Full Time Store Manager - Woodland Hills Mall Job Category : Retail Store LocationsRequisition Number : FULLT010619Full-TimeLocations Showing 1 locationWoodland Hills MallTulsa, OK 74133, USADescription As a Chief Workshop Manager (CWM) at Build-A-Bear, you will be responsible for the overall success of the workshop, ensuring an exceptional Guest experience, a high-performing and engaged team, achievement of financial goals, and consistent adherence to all company policies, procedures, and brand standards.Responsibilities :Drive sales and team performance by coaching AWMs, SLs, and Bear Builders, ensuring a Guest experience that reflects the Experience First culture, and managing payroll, forecasting, and scheduling based on business trends to achieve or surpass targets.Create weekly schedules and determine associates' daily assignments with the assistance of the Assistant Workshop Manager (AWM); direct their work, including managing break schedules, completing assigned tasks and daily priorities, and serving as a role model leader.Make hiring and promotion decisions, taking into consideration feedback and recommendations from the AWM regarding applicant selection and staff advancement.Lead and inspire your team during scheduled shifts, enforcing and adhering to Build-A-Bear Workshop policies, procedures, and standards. Identify and communicate any possible violations to the District Manager and/or Territory Manager immediately, for escalation to HR. Take appropriate disciplinary actions in coordination with DM and HR as required by policy, and deliver corrective actions to team members, with the assistance of the AWM, when violations occur. This includes store security and cash management, product confidentiality, safety, attendance, business conduct, and all other policies as communicated in the associate handbook.Ensure that all merchandising displays and layouts adhere to brand standards, creating an inviting and cohesive store environment.Exercise common sense and independent judgement in responding to and leading the team to maintain operational efficiencies and adherence to store safety policies and procedures and in resolving Guest issues.Oversee inventory management processes, including receiving, stocking, and inventory counts.Build and develop a high-performing team in partnership with the AWM that consistently delivers an exceptional Guest experience.Required Qualifications :Minimum 2 years of management experience with a proven, successful history in a customer-centric businessHigh school diploma or GED requiredExperience using common store technology solutions (POS, scheduling, HRIS, time and attendance)Preferred Qualifications :2-4 years of store management experienceAssociate's degree or higher in business, management, or a related fieldProficiency in the use of common store technology solutions (POS, scheduling, HRIS, time and attendance)Behavioral Traits for Success :Ambitious, success‑oriented, and motivated by achieving goals.Balances creativity, fun, and operational discipline.Exercises sound judgment in ambiguous situations and independent decision‑Demonstrates initiative, resilience, and adaptability.Leads with confidence, positivity, and an energizing presence.Maintains composure and clarity under pressure.Unites teams around shared goals and a joyful Guest experience.Ability to work a typical retail schedule including days, evenings, weekends, and holidays.Ability to sit, stand, move, and lead an active retail environment for at least eight hours a day.Work environments include indoor/outdoor malls, strip centers, and other retail locations.Ability to lift > 25 pounds.Your Performance Will Be Measured On :Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following.Leadership effectiveness, decision‑making, and independent judgmentSales performance and profitabilityDelivery of an Experience First culture for Guests and associatesTalent management, including hiring, development, and retentionCompliance with company policies and proceduresOperational excellence and adherence to brand standardsPayroll management and scheduling effectivenessTeam engagement, collaboration, and communicationStakeholder feedback, including District Manager and corporate partnersThis description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may be deemed appropriate.Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.#J-18808-Ljbffr