Customer Service Representative - State Farm Agent Team Member

Job Title Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. Responsibilities Essential Job Functions: • Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at checkout for customers • Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged. • Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper). • Associate will assist in removing customer's merchandise from bottom of bascart for checkout. • Courtesy Clerk/Grocery Bagger will offer to help customers with loading bags into their car. • Perform basic shelf conditioning. • Inform customers of grocery specials. • Return merchandise to store shelves. • Gather bascarts and return them to designated areas. • Clean spills, collect and pick up trash inside store and parking lot. • Clean all areas inside and outside of store. • Handle and assemble seasonal merchandise. • Understand the store's layout, locate products, and conduct price checks for cashiers. • Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management. • Adhere to all food safety regulations and guidelines. • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store • Adhere to all local, state and federal laws, and company guidelines. • Ability to work cooperatively in high paced and sometimes stressful environment. • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. • Ability to act with honesty and integrity regarding customer and business information. • Ability to follow directions and seek assistance when necessary to resolve customer and business issues. • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults. • Must be able to perform the essential functions of this position with or without reasonable accommodation. Qualifications Minimum Position Qualifications: • Customer Service skills • Effective communication skills Desired Previous Job Experience • Retail Experience is preferred but not necessary

Genuine interest in marketing products and services that align with customer needs and preferences. Starting Range 35K-45K based on customer service Experience. We are located in Wichita, KS and help customers with their insurance and financial services needs, including:.

Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs. Genuine interest in marketing products and services that align with customer needs and preferences. Starting Range 35K-45K based on customer

$17–$19/hr

Client Services Intake and Dispatch Coordinator

Fortify Companies · Wichita, KS

People call us on their worst days. A burst pipe, a flooded basement, water where it should not be. When that call comes in, you are the first voice they hear and the person who sets everything in motion. As a Client Services Intake and Dispatch Coordinator at Rytech Restoration, you are the operational hub that connects our customers to our teams and keeps every job moving from that first call to the final update. About Rytech Restoration Rytech Restoration is a trusted name in residential and light commercial property restoration. Our local teams handle water damage, mold remediation, and property recovery with care and professionalism. As part of Fortify Companies, we are part of a growing family that is redefining property protection, from prevention to restoration, across markets nationwide. Hours: 11-am 8pm EST What You'll Do You will be the voice customers hear first and the engine that keeps our operations running. Day to day, that looks like this: ▪ Manage incoming call queues and provide professional, empathetic service to customers during high-stress situations ▪ Assign and dispatch service requests to technicians via email and internal platforms ▪ Accurately enter and update assignments, notes, and scheduling details across multiple systems ▪ Track job status and ensure timely updates, including inspection schedules and completion milestones ▪ Proactively follow up on assignments, including addressing delays, rejections, or missing information before they become problems ▪ Communicate clearly with technicians, vendors, customers, and internal teammates throughout each job ▪ Maintain detailed, organized documentation so everyone on the team has the visibility they need ▪ Identify gaps or inefficiencies in workflows and flag them for improvement ▪ Perform other duties as assigned to support the needs of the team and business Required: ▪ High school diploma or equivalent ▪ 1 or more years of customer service, dispatch, or administrative experience ▪ Excellent written and verbal communication skills ▪ High attention to detail and accuracy in data entry and documentation ▪ Ability to manage multiple priorities in a fast-paced, high-volume environment ▪ Comfortable navigating multiple software systems and email platforms at the same time Preferred: ▪ Experience in restoration, insurance claims, dispatch, or call center operations ▪ Familiarity with CRM or job management platforms ▪ Experience handling escalations or service recovery situations You Will Thrive Here If You Are ▪ Someone who stays calm and focused when the volume picks up ▪ A self-starter who takes ownership and does not wait to be directed ▪ Detail-oriented in a way that matters: you get it right the first time, every time ▪ Energized by work that has a visible impact on real people having a tough day ▪ A strong communicator who can shift tone and approach depending on who you are talking to ▪ A role with real impact: you are helping people through some of the hardest moments of their lives ▪ The stability of a 30-year-old company with the energy of a growing national brand ▪ Career growth across multiple companies and markets under the Fortify umbrella ▪ A team that values plain talk, hard work, and doing right by our customers ▪ Pay range: $17 to $19/hr, with competitive benefits ▪ The chance to be part of something new: we are building the future of property protection, and your voice matters here Ready to Join Us? If you are ready to be the person who keeps things moving and helps people on their hardest days, we want to hear from you. Apply today and let us show you what it means to be part of the Rytech team. Equal Opportunity Employer Rytech Restoration is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.