Customer Resolution Manager
Airgas, Inc · Tulsa, OK
Job description(tap to read)
Customer Resolution Manager Location: Tulsa, OK - W. 7th St. - Management How will you CONTRIBUTE and GROW? At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. Airgas is Hiring for a Customer Resolution Manager in Tulsa, OK! The Customer Resolution Manager is a key leadership position that will oversee a team of CX Supervisors and Customer Experience Specialists (CXSs) primarily responsible for the management, investigation, and resolution of customer disputes. The Customer Resolution Manager will act as the primary point of contact between the region CX teams, region leadership regarding dispute management and root-cause analysis. They will develop and implement strategies focused on resolving disputes rapidly, reducing dispute volume, and delivering an exceptional customer experience while working closely with the AR Manager. Effectively lead and oversee the regional dispute resolution organization, directly managing CX Supervisors and Customer Experience Specialists (CXSs). Serve as the primary point of contact and operational liaison between the regional dispute team and the Central Division Business Service Center. Communicate effectively on a regular cadence to senior executives on strategies, goals, status, and performance of dispute resolution metrics and root-cause trends. Establish clear team accountability for achieving critical benchmarks and key performance metrics (e.g., dispute cycle time, root-cause elimination) set by the CX Director and Division leadership. Provide consistent coaching, mentoring, and performance management to foster a dynamic, high-performing team of Supervisors and Specialists. Partner cross-functionally with the AR Manager and field operations to address underlying dispute causes and streamline the resolution workflow. Foster a collaborative and customer-centric team environment focused on anticipating issues and ensuring rapid, satisfactory resolution. Ensure the delivery of exceptional customer service and experience throughout the AR and collections processes to build customer loyalty and advocacy. Champion the goal of creating an effortless customer experience to drive increased customer retention and purchases. Partner with the regional CX field teams to drive projects that improve the customer experience. Are you a MATCH? Knowledge, Skills and Abilities: Strong leadership skills to effectively lead and direct the work of others both locally and virtually, and display behaviors and attitudes consistent with Airgas' Core Values Collaborative and strong ability to connect and influence multiple leadership levels, demonstrate a sense of urgency, and provide exceptional customer service to internal and external customers. Ability to work independently and proactively. Critical thinker and problem solver. Strong strategic planning/project management Adaptive and entrepreneurial approach: demonstrates flexibility, energy, and initiative in fast-paced, unpredictable, and matrix business environment Strong proficiency in both Google Suite and Microsoft Office required - Word, Excel, PowerPoint, Docs, Sheets, Slides, Gmail, Forms, Google Drive, Meets and Hangouts. Experience with SAP and integrated reporting systems is a plus. Ability to communicate effectively on a regular cadence to senior executives on strategies, goals, and status. Strong business aptitude, and expert knowledge of Customer Service in a decentralized retail distribution environment to anticipate a wide range of future needs and opportunities and facilitate development of complex solutions. Ability to travel on periodic basis Required Education & Experience: Bachelor's degree in business management; marketing or related field preferred. 5+ years in roles leading Back Office functions and/or Customer Service for multi business unit operation; preferably within consumer facing, distribution environments. 3+ years motivating, influencing and leading dynamic high performing teams. Your DIFFERENCES enhance our PERFORMANCE At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world. About Airgas Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients. Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career whatever path you choose. Equal Employment Opportunity Information We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.
Looking for a FUN and EXCITING work environment? Look no further! Sport Clips is looking for talented hair stylists/barbers in Tulsa who are passionate about cutting hair and making their clients look and feel great! We offer a FUN and TEAM-ORIENTED work environment for our hair stylists and barbers! We provide paid hands-on training from the best coaches in the industry to our hair stylists and barbers to stay up to date on the latest haircut trends. If you are interested in growing your career as a cosmetologist or barber, apply today! What we offer: -Our stylist typically average around $25+ an hour including base pay, tips, and incentives (Cash tips taken home daily!) - Mental health support - provided by employer at no cost to you! - Employee assistance program for stylist in need -No need to book your own appointments – we offer instant clientele! -Free in-person continuing education plus paid training -Paid Holidays & Paid Vacation Time -FUN work environment, contests, rewards & recognition -Unique Style pieces that allow you to express yourself through fashion. -Medical, Dental, and Vision insurance (low premiums!) -401(k) Retirement Plan w/ Company Match -Unlimited career advancement opportunities and personal growth Requirements: -A valid state cosmetology or barber license for the state of OK is required -Cutting experience in a salon preferred however not required – fresh out of beauty school or new to men's haircuts? We will train you! -Ability to provide an exceptional client experience -Industry passion Your Tips Matter – Now, thanks to an industry-wide effort championed by Sport Clips, you can deduct up to $25,000 of your tips, keeping more of what you earn. We're proud to support initiatives that put more money back in your pocket. Note: The IRS still needs to provide implementation guidance. Tip income must still be reported. Location Information: 7470 S. Olympia Ave. Tulsa, OK 74132 Powered by SonicJobs (an advertiser on Veritone). By applying, you consent to share your data with SonicJobs and the employer. Veritone or SonicJobs does not store or use your application data beyond facilitating the application. See Sport Clips Inc Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at PandoLogic. Category: Personal Care, Keywords: Beautician
Head Cashier - Store
Cavender's · Tulsa, OK
Head Cashier The Head Cashier is a key member of the store team responsible for delivering Best of the WEST customer service while leading the daily operations of the front-end. They provide exceptional customer service, accurately process transactions, and serve as a resource for cashiers by assisting with training, answering questions, and reinforcing company standards. The Head Cashier helps maintain a clean, organized, and well-stocked store while supporting daily store operations and ensuring compliance with company policies and procedures. Duties and Responsibilities: • Support the "Cavender's Culture" and support the company's Mission, Vision, and Values. • Deliver Best of the WEST customer service by greeting every customer, engaging with them throughout their shopping experience, and thanking them for their business. • Accurately and efficiently process customer purchases, returns, exchanges, and other Point of Sale transactions. • Ensure merchandise accuracy by verifying items, checking for boot mis-mates, and following commission validation procedures. • Promote company programs, store promotions, and suggest complementary merchandise to enhance the customer experience. • Provide accurate and courteous responses to customer inquiries in person and over the phone regarding products, pricing, promotions, store locations, and inventory. • Train, coach, and support new and existing cashiers on Point of Sale procedures, cash handling, customer service expectations, and company policies. • Assist store leadership by monitoring front-end operations, answering cashier questions, and helping resolve customer concerns. • Help maintain a clean, organized, and well-stocked sales floor by stocking merchandise, recovering displays, and completing housekeeping tasks, including dusting, mopping, and vacuuming. • Ensure merchandise is properly displayed, signed, stocked, and located according to company standards. • Remain attentive to store safety and security and promptly report concerns to store management. • Report to work on time and maintain a neat, professional appearance. • Understand and follow all company policies and procedures. • Assist with merchandising updates, price changes, special orders, and other assigned store tasks. • Any other duties as assigned. Qualifications and Requirements: • Ability to provide exceptional customer service in a fast-paced retail environment. • Ability to accurately operate a Point of Sale system and handle cash and electronic transactions. • Ability to train and coach associates while promoting a positive, team-oriented work environment. • Ability to regularly lift, move, and position merchandise throughout the work shift. • Ability to safely use store equipment, including handheld devices, step stools, and dollies, in accordance with company policies. • Certain equipment may only be operated by associates who meet applicable age requirements. • Availability to work a flexible schedule, including evenings, weekends, and holidays, based on the needs of the business. • Ability to comprehend basic instructions, interpret documents, and apply them to daily tasks. • Strong communication, organizational, and interpersonal skills. • Associate must be able to read and understand English. • Associate must be able to stay alert and productive during assigned work hours. Cavender's is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law. Cavender's will provide reasonable accommodations for persons with a disability upon request.
Hair Stylist - Harvard Square South
Great Clips · Tulsa, OK
Join a locally owned Great Clips® salon team and enjoy a rewarding career doing what you love! Whether you're an experienced stylist or a recent graduate, we're excited to meet you. Busy salon hiring for ongoing success and growth! Average hourly plus tips $20-$25 Paid training & holidays! Must have some evening and weekend availability Apply today! Why you'll love it hereGreat Clips salons give you everything you need to succeed: • Great, reliable hourly wage plus tips • Flexible scheduling with dependable retail hours • Job stability and a steady flow of customers driven by the marketing of the largest hair salon brand in the world — no self-marketing to find clients, booth rent or hidden fees, and no appointments required • Skill training, one-on-one technical coaching, and ongoing development through Great Clips University (GCU) • Exclusive discounts on professional salon tools and products • Potential for promotions to management, career growth and development opportunities, and recognition for great performance • Innovative salon technology — like Online Check-In and the Great Clips App — that helps take care of the busy work so you can focus on what you love most: delivering great haircuts • A team environment where stylists help each other succeed • Consistent income you can count on — without upselling pressure, commission stress or competition for walk-ins Employee offerings like medical benefits and paid time off (PTO) may be available at certain locations. What you bring to the teamTo join the Great Clips salon team as a stylist or barber, you'll need: • A valid Cosmetology or Barber License (requirements vary by state/province) • A passion for haircutting and helping customers look and feel their best • A desire to listen and make a difference through excellent customer service and genuine connections • A team-oriented attitude and desire to contribute to a great team culture Who we areAs the world's largest salon brand, with over 4,400 locally owned and operated salons across the U.S. and Canada, Great Clips combines strong brand recognition, marketing, and support with a close-knit, team-oriented culture. We're passionate about cutting hair and providing great value for the whole family. Talented teams of skilled professionals, along with convenient hours and a great haircut experience, set us apart in our communities. FAQ • Q: How do I apply for this job? A: It's easy to apply. Submit your application online, and a salon owner of your local Great Clips salon will review it and follow up with next steps. Each salon is independently owned, so timelines may vary. • Q: Do I need a license to work at Great Clips? A: Yes. You'll need a valid Cosmetology or Barber License. Licensing requirements vary by state or province. • Q: Do I need to bring my own clientele? A: No. Great Clips salons provide a steady flow of customers, so you can focus on doing great hair without self-marketing or building a client list. • Q: Do Great Clips salons offer color services? A: No, Great Clips salons focus on haircutting. This allows stylists to work efficiently, build strong technical skills, and enjoy consistent, predictable days. All Great Clips® salons are independently owned and operated by third-party franchisees. Franchisees, not Great Clips, Inc., are responsible for all hiring and personnel matters at their individual salons.
Dental Hygienist
Tulsa Hills Dental Care · Tulsa, OK
Dental Hygienist Tulsa Hills Dental Care is looking for a Full Time Dental Hygienist to join our team. Address: Tulsa Hills Dental Care 7153 South Olympia Avenue Tulsa, OK 74132 Schedule: • Tuesday: 7:30 AM – 5:00 PM • Wednesday: 7:30 AM – 7:00 PM • Thursday: 6:30 AM – 12:00 PM • Friday: 7:30 AM – 2:00 PM As a Dental Hygienist, you'll be recognized as an elite clinical provider and patient advocate. You'll be an integral member of the patient care team, giving your patients the time and care they need, deserve and desire. With best-in-class support through our robust Hygiene mentor program and unparalleled educational offerings to enhance your clinical skills – you'll be 100% supported as you provide exceptional lifetime care to your patients! What You'll Gain • Competitive benefits including health insurance and retirement savings plans, six paid holidays and PTO (paid time off) • Continuing education to provide you opportunity to develop your full potential and enhance your clinical skills to provide education and care to your patients. • Access to an expansive network of mentors with 1:1 hygiene mentorship support and networking opportunities available at your fingertips. • Unparalleled business support and the highest quality supplies and labs to deliver exceptional patient care. • Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential Minimum Qualifications • Current dental hygienist license in OK and an Associate's or Bachelor's degree in dental hygiene (where required) • Excellent working knowledge of dentistry, dental hygiene procedures, dental patient screening and medical history documentation • CPR Certification Preferred Experience • New Grads are welcome to apply! • Experience using Velscope, Diagnodent, digital scanner, digital x-rays and electronic medical record systems • Desire to continue learning and grow clinical skills to meet needs of patients and provide preventative care and overall maintenance of patients' dental health • Clinical needs as required by office Physical Requirements • Ability to perform essential duties as deemed necessary by the Office/ Doctor/ Heartland Dental with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position • Prolonged periods sitting and standing • Must be able to lift and carry up to 45 pounds at times • Availability to attend virtual training sessions (or in-person) periodically throughout the year • As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN. Who is Heartland Dental? Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,900+ dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.