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Store Manager

Ross · Orlando, FL

Full-timeRetailPosted This week
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Job description(tap to read)

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off‑price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high‑quality brands and on‑trend merchandise at extraordinary savings—all while providing a fun and exciting treasure hunt experience.As Part Of Our Team, You Will ExperienceSuccess. Our winning team pursues excellence while learning and evolving.Career growth. We develop industry‑leading talent because Ross grows when our people grow.Teamwork. We work together to solve the hard problems and find the right solution.Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.Our Corporate headquarters are in Dublin, CA, we have three buying offices in key markets in New York City, Los Angeles, and Boston, and eight distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.General PurposeResponsible for all aspects of the Store's operations. Leads the entire operation of the Store to ensure that company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results while maintaining a friendly, easy‑to‑shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.Essential FunctionsGeneral Operating RequirementsLeads all company best practices and maximizes productivity by minimizing steps and touches while working.Analyzes Store reports to evaluate controllable expenses and overall Store performance.Addresses any variance to company standards with an appropriate action plan, partnering with the District Manager as needed.Ensures proper scheduling of Associates to meet business objectives.Accepts special assignments as directed by leadership.Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and payroll reporting as needed.Organizational DevelopmentRecruits, hires, trains and develops Assistant Managers, Area Supervisors and non‑exempt Associates.Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritized and completed in a timely manner.Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.Ensures compliance with Ross personnel policies and procedures.Manages Associate Relations issues, consulting with the District Manager as needed.Ensures compliance with all State, Local and Federal regulations.Expense ControlLeads all expenditures to be within budget.Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.Maintaining a Safe & Secure EnvironmentMaintains adherence to company safety policies and ensures the safety of Associates and Customers.Ensures all Associates understand and can execute emergency operating procedures.Customer ServiceTreats all customers, associates, and other leaders with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using company recognition programs.Executes customer service programs and merchandise presentation programs through associate training and program supervision.Supervises and coaches retail associates in providing efficient and friendly service at the registers, customer service desk, fitting rooms, sales floor, etc.Personal And Store BrandLeads all Store Associates in, and models, a professional appearance, in accordance with the company dress code. Reinforces the company dress code at all times.Represents and supports the company brand at all times.Manages Store to ensure a clean, neat, easy‑to‑shop environment.Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.Merchandise Processing and In‑Store MarketingEnsures recovery, sizing and markdowns are completed to company standards through teaching, assigning tasks, and following up per company best practice.Ensures merchandise is presented and organized according to company merchandising guidelines.Urgently manages merchandise processing to the sales floor within the expected company timeframe.Loss PreventionResponsible for training associates on loss prevention programs to achieve store shortage goals.As a representative of Ross leadership, demonstrates integrity and honesty in all interactions with associates and customers. Safeguards confidential information, cash and credit card information and merchandise.Understands and complies with the loss prevention awareness program and is responsible for store loss prevention which includes maintaining a large customer service presence on the sales floor, customer and associate engagement and heightened loss prevention awareness.Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.Monitors mark‑out‑of‑stock policy to ensure proper administration.CompetenciesManages work processesBusiness acumenPlans, aligns & prioritizesBuilds talentCollaboratesLeading by exampleCommunicates effectivelyEnsures accountability & executionQualifications And Special Skills RequiredFive or more years of store management experience in a retail environment.Must maintain a high level of customer service.Must demonstrate the ability to lead, manage, motivate and communicate positively to store associates at all levels.Ability to train, coach and develop associates at all levels.Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.Fluency in English.Must exercise considerable independent judgment and discretion.Ability to work evenings and weekends.Physical Requirements/AdaAbility to use all store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Ability to perform basic mathematical calculations commonly used in retail environments.Supervisory ResponsibilitiesCertain assignments may require other qualifications and skills. Direct supervision of Assistant Store Manager, Area Supervisors and all retail associates.DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all‑inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.CompensationThe base salary range for this role is $67,600 - $84,776. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.#J-18808-Ljbffr

Werner Enterprises logo

$77k–$130k/yr

Truck Driver

Werner Enterprises · Winter Park, FL

Werner Team Elite (3 weeks out) Featured Job! • Average Yearly Pay: $92,500 • Top Performers Earning: $130,000+ • Hometime Tri-Weekly • Driver Type: Team • Driver Involvement: No Touch • Pay: $77,000 - $130,000 / YEAR Average is for Other People - Team Werner is a division meant to reward those that are consistently safe, productive, and courteous. While in this elite team division, you are eligible for additional mileage incentives meant to reward your hard-work and determination to keep America moving! • Pick Your Brand New Truck: Choose from Freightliner Cascadia, Kenworth T680 and Peterbilt 579 • No-Touch Freight: Spend less time loading and unloading and more time driving • Proactive Dispatch Planning: Get load assignments in advance to keep your schedule running smoothly • Hauling general commodities across all 48 states $3,600 PEAK SEASON BONUS AVAILABLE - CALL FOR DETAILS! Benefits • Company Paid-Sick Leave • 401K • Health, Dental & Vision Requirements • Must be at least 21 years of age • Must have a safe driving record • Must have good work history • Must be able to fulfill the physical demands of the job • Must meet DOT requirements and pass a DOT physical, which includes substance screening • Must have 9+ months of recent team driving experience • Teammates must live within 150 miles of each other • No more than 1 preventable accident in the rolling 12 months • Valid Class A CDL Call Us Today

Full-timeTrucking
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Responsibilities:Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.

Store Manager

GameStop · Winter Park, FL

Store Manager The Store Manager is responsible for all facets of store operations and directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest, and providing outstanding guest service experiences through professional conduct and shared passion for gaming, and supporting the overall store environment to meet/exceed sales and profit. In addition to ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business, this position supervises a retail staff which may vary based upon store size, location(s), and expected sales volume. Essential Job Duties and Responsibilities • The Store Manager will manage and lead in a multiunit capacity. • Provide and model best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business. • Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct change, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service. • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop. • Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program. • Recruit, interview, hire, assess, develop, and retain high-performing associates. • Ensure associates have completed their onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities. • Communicate regularly with store associates and District Manager to ensure that all GameStop store initiatives are implemented according to plan. Set guest service expectations for store associates and train store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines. Supervise and delegate tasks to Sales Associates, Retail Keyholders, and Assistant Store Managers. • Schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best-in-class guest service is consistently provided. • Approve payroll, enter paid time off e.g., wellness or vacation, make time edits, and verify that store associates are paid for all time worked. • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system. • Ensure that all areas of the store, including restrooms, are neat, clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order. • Ensure Omni-Channel orders are fulfilled and shipped daily. • Perform store inventory counts (home store and other stores in your district/region), stock/restock merchandise on shelves and fixtures, and move product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor. • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. • Lead store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties necessary to goal achievement. • Count, balance and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines. • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to District Manager. • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists. • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines. • Maintain store records/files in a neat and organized manner; ensure that manuals are up to date. • Form professional partnerships with appropriate military personnel on assigned military base, including the Supply Base Leader (applies only to positions in stores located on a military base). • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct. Qualifications* • Must provide proof of identity and eligibility to legally work in the United States. • Must be at least 18 years of age. • High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred. • At least 1 year of retail management experience required. • At least 3 years of retail sales, guest service, and/or management/leadership experience preferred. • Video game knowledge preferred. Key Job Skills and Abilities • Possess an outgoing and welcoming personality with strong people skills. • Provide genuine and individualized assistance to every guest during every visit. • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. • Work independently and as the head of a team to perform all tasks as assigned and in a timely manner. • Meet leadership performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace. • Operate Point-of-Sale (POS) computer system. • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills. • Complete required paperwork properly. • Carry out instructions furnished in written, oral, or diagram form and convey instructions to others. • Execute financial tasks in strict accordance with company policy. • Achieve objectives and lead in a fast-paced, rapidly changing environment. • Work 40 hours per week, with flexibility to work extended hours/days as necessary, including nights, weekends, some holidays, and occasional overtime. • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver. • Be reliable and trustworthy; always use good judgment. • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day. • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills. • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position's purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply.

UrgentFull-timeRetail
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Travel Specialist

Mechanical One · Altamonte Springs, FL

Project GoldenEye Team MemberMechanical One is seeking dedicated individuals to join the Project GoldenEye team, responsible for 24-hour live fleet monitoring to ensure safe and responsible driving practices across our fleet. Team members will play a key role in analyzing real-time driver data, responding to alerts, and providing immediate feedback to drivers to enhance overall fleet safety and efficiency.Key ResponsibilitiesMonitor Driver Behavior: Use telematics software to track and assess driver behaviors, including speeding, harsh braking, distracted driving, and cell phone use.Immediate Driver Feedback: Respond to alerts by contacting drivers directly, providing real-time feedback to promote safe driving habits and address safety concerns.Data Analysis and Reporting: Record and analyze driver data to identify trends, potential risks, and opportunities for improvement.Driver Support and Well-being: Prioritize driver safety and well-being by assessing alerts related to fatigue, vehicle health, and overall safety.Collaborate on Safety Initiatives: Work with the Fleet Safety Manager and team to implement continuous improvements and support safety initiatives across the organization.RequirementsExperience in fleet management, transportation, or a related field is preferred.Strong Communication Skills: Ability to communicate clearly and professionally with drivers to provide constructive feedback.Attention to Detail: Keen observational skills to monitor alerts and accurately record data.Problem-Solving Ability: Capable of assessing situations quickly and determining appropriate responses.Technical Skills: Comfortable using telematics software and other fleet management tools (training provided).Commitment to Safety: Passion for promoting safe driving practices and enhancing driver well-being.Why Join Mechanical One's Project GoldenEye Team?This role offers the opportunity to be part of a pioneering safety initiative within Mechanical One. Project GoldenEye team members will directly impact driver safety, fleet efficiency, and contribute to a culture of accountability and responsibility across the company.

UrgentFull-timeMiscellaneous
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