Senior Security Systems Lead & Field Expert

$19.23/hr

Guest Services Coordinator - Remote

Hilton Hotels · Abilene, TX

You will provide excellent service to our internal and external customers as a Guest Services Coordinator. You will support the Sales and Marketing departments by handling policies and qualifications and assigning agents with guests for Hilton Grand Vacations vacation ownership sales presentations. Here's why you'll love it here We offer an excellent benefits package to our full-time Team Members that include: • Hourly Pay: $19.23 per hour • Medical, Dental, and Vision insurance from Day One • Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program • Team Member Travel Program - enjoy discounted rates at incredible properties around the globe • Generous Paid Time Off Program • Paid Sick Days • Team Member Recognition and numerous learning and advancement opportunities • Now offering DailyPay* and more! • Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement. HGV earned four out of five stars for encouraging work-life balance and offering family-friendly benefits. It is recognized as one of Newsweek's "America's Greatest Workplaces for Parents & Families." Our continued dedication to Owners, Members, and Guests has been our greatest honor for the past 30 years. Additionally, our Team Members in resorts, call centers, and corporate offices have received recognition for their outstanding work. Schedule Details: Our Sales Gallery operates 6 days per week. Sales Gallery Team Members will work varying shifts that range between 6:45am through 6:30pm PACIFIC TIME ZONE. Additional Responsibilities Include: • Acquiring Sales personnel attendance each morning for tour assignment purposes. • Preparing & maintaining the daily sales rotation and making vital adjustments accurately following strict tour rules that ensure the tour integrity is maintained. • Using multiple sources to verify tour qualifications of guests prior to assigning tours to Sales personnel. • Contact guests at the scheduled tour time. Walk them through the technical aspects of setting up for their virtual tour. Ensure their tour email is received, they can log in to the tour platform, and their camera is working. • Professionally interact with guests, updating the tour and identifying the next available salesperson, confirming sales connection, and performing a warm transfer to start the tour session. • Work with management to identify, research, and address problems relating to guest, schedules, gifting, and tour modifications. • Follow required scripts in greeting and walking guest through the tour setup process, while providing a high level of customer service through warm hospitality and guest happiness. • Accountable for inputting information in system timely and accurately and ensuring the virtual front desk is always covered. • Ensure that all computer input is thoroughly verified for accuracy and timeliness. Also, ensure that all vital reporting is received and distributed on time, including reporting any exception information. • Attend required team meetings and training sessions on camera. • Participation in skills assessments for training is required. • Other duties as assigned. Qualifications: To fulfill this role successfully, you must possess the following minimum qualifications and experience: • High School diploma or equivalent experience. • Able to work a flexible schedule to include evenings, weekends, and holidays. Hours of operations are Pacific Standard Time. • Must reside in the United States. Hawaii, Arizona, Nevada, Utah, Texas preferred. • Previous customer service experience. • Timeshare or hospitality experience is preferred, but not required. • Strong verbal and written communication skills. • Strong technical capacity to balance multiple systems and windows at a time. • Proficient in Microsoft Office applications, including Word, Excel, Outlook & Teams. • Must be a self-motivated individual with strong time management skills, able to work independently in a remote work-from-home setting. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Reasonable accommodation will be provided to individuals with disabilities for job application, interview, and essential job functions. Contact us for accommodation requests.

Grocery Stocker - Full-time

HEB Grocery Stores · Abilene, TX

HEB Grocery Stores - - Responsibilities: Stock shelves and refill displays; Unload/load heavy items from trucks; Ensure shelf labels and dates are accurate; Maintain clean, organized back room and shelves; Assist customers and work with store teams

Night Stocker As a Night Stocker, you'll become part of a highly-functioning team in the Grocery or Drug Store department, watching out for each other, working to meet common goals, and sharing that nighttime work lifestyle. Because you'll be stocking for a large footprint in the Store, you'll learn about multiple products and departments across the total Store. These learning opportunities will serve as a building block to many other jobs, and potentially, a career for you at H-E-B. Key Responsibilities & Essential Functions: • Stocking: Stocks shelves, refills displays; loads, unloads, and moves heavy, bulky products; may unload trucks; conditions shelves and products; learns / applies product knowledge, with an eye for detail (e.g., rotation dates, shelf / label info, etc.) to help department meet A+ Standards; keeps department clean and well-organized (includes back room and shelves, etc.); applies personal discipline to ensure compliance with / execution of established Standard Operating Procedures (SOPs) and leader direction; ensures federal, state, and company regulations and standards for product food safety and sanitation are met; works efficiently and with a team attitude; complies with / maintains productivity standards; takes constructive feedback well; applies learning to future tasks; may coach / train other Stockers • Customer Service: Operates with team mindset, not in a silo; often works cross functionally within the Store; builds relationships across departments (e.g., Curbside); learns / models customer service and hospitality, with Customers and Store Partners; assists customers in locating product and answering product questions Qualifications & Key Requirements: • Age Requirement: 18+; Work Experience: Experience stocking and in customer service (preferred); Experience working in a physically demanding job a plus; Knowledge/Skills/Abilities: Understanding of SOPs / guidance related to emergency procedures, proper stocking, etc.; Communication skills; reading / writing skills; Organization and time-management skills; Customer service skills; service mentality; Ability to perform repetitive, physical tasks that sometimes include heavy lifting; Ability to think on your feet and work with agility; Ability to work as part of a team to meet nightly goals; Ability to manage multiple priorities and shift focus between tasks; close attention to detail; Ability to apply personal discipline to SOPs and leader direction; Ability to work overnight shifts, including weekends and holidays • Education: Licenses/Certifications: Forklift / power jack training (provided upon hire) Physical Demands & Working Conditions: • Work in a fast-paced, demanding Store environment, while paying close attention to detail • Perform the following, based on your department: • Grocery: Constantly reach at waist, grasp; Frequently stand, walk, bend; Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to cold, loud noise, ambient temperatures, and wet conditions; Demonstrate the ability to lift 50 lbs, and manage in excess of 100 lbs • Drugstore: Constantly reach at waist, grasp; Frequently stand, walk; Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to loud noise, ambient temperatures, and wet conditions; Demonstrate the ability to lift 66 lbs, and manage in excess of 50 lbs • Dairy: Constantly reach at waist, grasp; Constantly exposed to cold temperatures; Frequently stand, walk, bend; Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to loud noise, ambient temperatures, and wet conditions; Demonstrate the ability to lift 86 lbs, and manage in excess of 100 lbs • Frozen: Constantly reach at waist, grasp; Constantly exposed to cold temperatures; Frequently stand, walk; Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to loud noise, ambient temperatures, and wet conditions; Demonstrate the ability to lift 60 lbs, and manage in excess of 100 lbs • General Merchandise: Constantly reach at waist, grasp; Frequently stand, walk, bend; Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to loud noise, ambient temperatures, and wet conditions; Demonstrate the ability to lift 60 lbs, and manage in excess of 60 lbs • While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day • It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. • The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Last revised: 2/1/2019

Overview Bellows Plumbing, Heating, Cooling and Electrical is actively searching for a highly motivated, confident dispatcher. The Dispatcher is a crucial role and will be part of a team of 5 Dispatchers with the goal of maximizing scheduling so that we are continuously exceeding customer demands and satisfaction. Must be able to utilize creative thinking, strategic planning skills and teamwork to ensure all customers receive superior service. The ideal candidate will be able to enthusiastically rise to a challenge and coordinate a complex schedule that is very dynamic and always subject to conflict and change. We are looking for someone who is able to think outside the box and make quick decisions, but who can also work as part of a team to ensure we are providing outstanding customer service. Hours: Full time, 40 hours per week. Monday through Friday 7:30 am - 4 pm. Primary responsibilities • Dispatching installers or service technicians to jobs • Scheduling and monitor service requests, emergency calls and multi-day installs • Main point of contact for field staff and customers • Provides support and guidance to team of 8 - 20 field staff • Collaborates with internal staff to assure efficiency and optimization Additional Responsibilities • Must have a willingness to train and provide back up to other dispatchers • Schedule jobs based on customer issue, tech specialty and geographic efficiency • Make outbound calls to customers to schedule appointments and installs • Maintains records and monitors records and debriefs via Service Titan • Effectively communicate job information to technicians and installers Qualifications • HVAC, electrician or plumbing dispatch experience preferred • Strong previous customer service experience • Able to work with very minimal supervision • Ability to interact well with all employees and perform as a team player is essential • Possess excellent communication skills and maintain a pleasant, friendly demeanor • Possess strong attention to detail and able to multi-task • Have strong computer and tech ability. Computer and various software applications are used throughout the day. • Must be a fast learner with new technology and software applications About the company and equal opportunity We are Bellows Plumbing, Heating, Cooling & Electrical a multiple recipient of 5000 Fastest Growing Company for several time winner of 'Best of Santa Cruz'. We care about our customer and we care about our team. Come work for a company that respects its employees for their individual talents and abilities! We are looking for amazing people to join our team. Check us out at www.bellowsservice.com. Bellows Plumbing, Heating, Cooling & Electrical is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. #J-18808-Ljbffr