Field Service Technician
All Weather Insulated Panels · Abilene, TX
Job description(tap to read)
Field Installation Specialist Manage all field issues, installation training, and warranty programs Essential Functions Develop and conduct installation training programs both on site and in classroom settings. Modify and update installation manuals as necessary to maintain current information. Visit assigned job sites to ensure products are installed properly and in accordance with installation manuals. Train job site personnel to properly install IMPs as needed. Visit all major claims in the region and agree to corrective actions ensuring thatsuch solutions are in the best interest of the business and all costs are correctly and fully justified. Identify issues at the job site and suggest new procedures to improve quality of products delivered. Create detailed job reports including pictures, description of products being installed, job site environment, and current or possible future issues with the products. Ensure excellence in customer service at the job site. Contact new customers on large scale projects. Plan, prioritize, and perform job site inspections, training, and repairs in the U.S. and internationally. Minimize travel expenses and combine trips as much as possible. Must be familiar with order process and an expert regarding use and installation of all products manufactured or sold by Company. Work closely with Technical Services and Quality Control on QC and R&D projects. Assist Operations with technical consults and provide feedback on warranty issues. Communicate regularly with Technical Services, Quality Control, and Engineering/Drafting as required. Train in house personnel on installation process and key characteristics of the product. Completes training by supervisor. Complies with all safety and company policies and procedures. Performs other related duties as assigned. Knowledge, Skills, and Abilities Ability to interact effectively and professionally with clients, vendors, employees, and other individuals. Ability to function effectively with moderate to high levels of stress in a demanding and dynamic environment. Employee must be able to concentrate for extended periods of time and consistently produce organized thoughts and execute sound judgment. Ability to communicate effectively at different levels, i.e. with architects, building owners, contractors, installers, company directors and executives, etc, and to act in a professional and experienced manner. Strong organizational skills with aggressive follow through. High level is creativity with strong problem solving skills. Excellent time management skills, including proper travel planning. Good to excellent spelling, grammar, and written communication skills. Excellent telephone and oral communication skills. Good negotiating skills and ability to act under pressure and diffuse or de-escalate difficult situations on site. Education and Experience Education: Minimum of High School Diploma or equivalent. Bachelor degree preferred. One year experience in construction field services at a minimum. Experience installing metal panels, pre-engineered buildings, and/or sheet metal is preferred. Proficient in reading construction drawings and specifications. Demonstrated aptitude will be considered in lieu of experience. Must be highly proficient in all Microsoft Office applications, Outlook, and other software commonly used in this profession. Additional Qualifications Must possess credit worthiness and a major credit card with a sufficient limit in order to maintain monthly travel expenses until reimbursed by the company. Must have the ability to secure a rental car and rental equipment. Must possess a valid passport. Physical Requirements Ability to travel extensively (95%) Ability to work primarily outdoors in all climates in conditions typical of a construction site, including extreme temperatures, high humidity, dust, noise, and moving machinery. Ability to work at heights using fall protection equipment such as harnesses and lifts. Ability to sit, walk, stand for extended periods. Must be able to climb, bend, lift, twist, squat, stoop, kneel, reach, grasp, crouch, crawl, and other physical movements required to perform the essential functions of the job. Ability to talk and hear. Visual acuity, focus, and ability to discern color, texture, distance, depth, and view peripherally. Ability to lift 50 lbs. Ability to read, write, type, and verbally communicate fluently in English. Must be able to effectively use a computer and related equipment. Must be able to use tools, equipment, machinery, etc. Hours of work will frequently need to be adjusted to accommodate travel to and from customer sites, customer requirements, and time zone differences. Working Environment Frequent travel, up to 95%, is required by airplane, automobile, and other modes of economy class public transportation. This position operates primarily from jobsites and hotels, and, when not travelling, a home office environment. Other meeting sites such as professional offices, coffee shops and restaurants, and other public locations are likely. Appointments with customers and contractors will take place frequently outdoors in all climates on construction jobsites, as well as in public environments such as coffee shops and restaurants, and in offices. Electronic communication will take place on a company provided laptop via email, a company provided mobile phone by text and email, and other internet based forms of communication. Primary phone contact will be made by company provided mobile phone. While performing the duties of this job, the employee is regularly exposed to work near moving mechanical parts, dusty conditions, high noise environments, chemicals used in the process, and extreme temperatures. The facility is an industrial manufacturing plant. This position is designated safety sensitive. AWIP is committed to providing equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, veteran status, disability, age, religion or any other classification protected by law. In that regard, U.S. applicants and employees are protected from discrimination based on certain categories protected by Federal and State law, as applicable.
Field Commissioning Technician - & Systems Testing
R.K.Industries · Abilene, TX
RK Industries is seeking a Commissioning Technician to support the planning, coordination, and documentation of commissioning activities for commercial and industrial construction projects. You will work with Commissioning Managers, Project Managers, and field teams to verify installation readiness and perform functional testing of MEP systems.The role offers competitive hourly pay, per diem eligibility, benefits, and opportunities for hands-on learning in one of the construction industry's#J-18808-Ljbffr
Field-Based Commissioning Technician Utility-Scale Microgrids
VoltaGrid LLC · Abilene, TX
VoltaGrid LLC seeks a Commissioning Technician to support startup, testing, and commissioning of utility-scale microgrid systems. The role involves field-based work, travel, and hands-on electrical installation and validation of generators, switchgear, substations, and SCADA interfaces.You will perform functional testing, energization, and system verification prior to handoff, coordinate with EPC contractors, engineers, and vendors, and uphold strict safety protocols on site.#J-18808-Ljbffr
Dispatcher Not a Remote Position
Bellowsservice · Abilene, TX
Overview Bellows Plumbing, Heating, Cooling and Electrical is actively searching for a highly motivated, confident dispatcher. The Dispatcher is a crucial role and will be part of a team of 5 Dispatchers with the goal of maximizing scheduling so that we are continuously exceeding customer demands and satisfaction. Must be able to utilize creative thinking, strategic planning skills and teamwork to ensure all customers receive superior service. The ideal candidate will be able to enthusiastically rise to a challenge and coordinate a complex schedule that is very dynamic and always subject to conflict and change. We are looking for someone who is able to think outside the box and make quick decisions, but who can also work as part of a team to ensure we are providing outstanding customer service. Hours: Full time, 40 hours per week. Monday through Friday 7:30 am - 4 pm. Primary responsibilities • Dispatching installers or service technicians to jobs • Scheduling and monitor service requests, emergency calls and multi-day installs • Main point of contact for field staff and customers • Provides support and guidance to team of 8 - 20 field staff • Collaborates with internal staff to assure efficiency and optimization Additional Responsibilities • Must have a willingness to train and provide back up to other dispatchers • Schedule jobs based on customer issue, tech specialty and geographic efficiency • Make outbound calls to customers to schedule appointments and installs • Maintains records and monitors records and debriefs via Service Titan • Effectively communicate job information to technicians and installers Qualifications • HVAC, electrician or plumbing dispatch experience preferred • Strong previous customer service experience • Able to work with very minimal supervision • Ability to interact well with all employees and perform as a team player is essential • Possess excellent communication skills and maintain a pleasant, friendly demeanor • Possess strong attention to detail and able to multi-task • Have strong computer and tech ability. Computer and various software applications are used throughout the day. • Must be a fast learner with new technology and software applications About the company and equal opportunity We are Bellows Plumbing, Heating, Cooling & Electrical a multiple recipient of 5000 Fastest Growing Company for several time winner of 'Best of Santa Cruz'. We care about our customer and we care about our team. Come work for a company that respects its employees for their individual talents and abilities! We are looking for amazing people to join our team. Check us out at www.bellowsservice.com. Bellows Plumbing, Heating, Cooling & Electrical is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. #J-18808-Ljbffr
E-Commerce Store Manager (Remote)
Jebwa · Abilene, TX
Are you into the fashion, growth oriented and customer obsessed? We are looking for an e-commerce store manager to be responsible for day to day operations for jebwa.com. Company Jebwa is a fast-growing e-commerce startup based in Bellevue, WA. We are a in mission to be the most trusted destination for the best pre-owned fashion deals. Role Jebwa is hiring a eCommerce Store Manager with a successful track record of managing online stores and deliver outstanding revenue growth and customer satisfaction. The role will report to the General Manager: • Process orders and communicate with customers about order, delivery and after‑sales support • Monitor and manage listing inventory and pricing • Provide timely customer service with ticket management, online chat and over the phone • Handle e‑commerce return cases and payment disputes • Track, report and improve key e‑commerce success metrics • Design promotional programs to support existing customers or to acquire new customers • Collect, analyze and report customer data through surveys and qualitative methods • Collaborate with marketing and engineering teams to implement new eCommerce projects and analyze their effectiveness • Research and develop new product lines; build supplier relationship Required Skills • Bachelor's degree in Business, Merchandising, or a Related Field • 4+ years of online sales experience on a marketplace or direct‑to‑consumer online retail • Proficient in Microsoft Suite (Excel, Office) and Project Management software (Monday.com, Asana) • Excellent oral and written communication skills • Strong organizational skills and the ability to multitask • Startup minded, positive, hands‑on attitude and nimble • Ability to successfully work cross functionally with both internal teams and external vendors • Natural collaborator. Must be willing to set ego aside in order to deliver for our customers • Ability to multi‑task in a fast‑paced entrepreneurial • Self‑starter who can complete tasks and manage multiple projects with minimal supervision Nice‑to‑have's • Previous experience in fashion or luxury industry • Experience or working knowledge of Shopify • Familiarity with HTML and CSS to create and update web pages • An appetite for good design and/or experience with design tools ,e.g.Canva, Photoshop etc. #J-18808-Ljbffr