The Salvation Army North & Central Illinois Division logo

$21/hr

Floating Store Manager

The Salvation Army North & Central Illinois Division · Des Moines, IA

Full-timeRetailPosted This week
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Job description(tap to read)

Location: Des Moines, IAPay: $21.00 per hourJob Type: Full-timeSchedule: 40 hours per week. Monday - Saturday. Days, Nights, WeekendsBenefits: Health Insurance, Basic & Voluntary Life Insurance, Pension & 403(b), 12 Sick Days, 10 Vacation Days, 8 Paid Holidays, Employee DiscountAbout The Role At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. We're seeking a dynamic and experienced Store Manager to lead one of our Salvation Army stores. This role is crucial in supporting our mission through efficient store operations, staff management, and community engagement. You'll be responsible for overseeing all store operations, including staff supervision, sales performance, store maintenance, customer service, banking, and record keeping, while ensuring that all functions support our mission of serving those in need in our community.What You'll Do Leadership & Staff Management Recruit, train, and supervise store staffManage scheduling and payroll processingImplement company policies and practices in employee relationsStore Operations Develop and implement strategies to meet production and sales goalsOversee donation processes, product sorting, pricing, and presentationManage store maintenance, safety, and appearanceEnsure compliance with OSHA and Salvation Army safety policiesCustomer Experience Create an enjoyable shopping environmentDevelop customer retention plansSet an example for positive customer interactionsFinancial Management Oversee cash handling procedures and daily depositsWork within budget parametersManage inventory tracking for designated product linesCommunication & Reporting Maintain open communication with Regional Manager and Department HeadsProvide daily reports on store production and salesAddress customer complaints and provide education about the programSupervisory Responsibility In conjunction with the Regional Manager, recruit, interview and recommend for hire Store staffTrain and supervise the store staffIn collaboration with the Regional Manager, provide direct reports with a personnel reviewReview and approve time and attendance for store personnel using the current payroll systemCheck time logs regularly, following all current regulations and trainingsTraining Provided Paid training on register and store proceduresOngoing coaching and support from store leadershipOpportunity to build retail and customer service skillsWhy Join Us Mission-driven work that supports programs in your communityOn-the-job trainingTeam-oriented environmentEmployee Discount, Employee Assistance Program, and more!#J-18808-Ljbffr

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