Fulfillment Regional Safety, Compliance, and Loss Prevention Manager Remote - TX
STORD · Slaton, TX
Job description(tap to read)
## Regional Safety, Compliance, and Loss Prevention ManagerApplylocations: Remote - TXtime type: Full timeposted on: Posted Todayjob requisition id: JR102841Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.About the Role The Regional Manager, Health, Safety, Compliance & Loss Prevention is responsible for executing and continuously improving Stord's HSS program across a defined region of fulfillment and warehouse facilities. Reporting to the Head of Health, Safety, and Security, this role translates enterprise standards into daily operational reality — driving consistent performance across sites, building regional team capability, and owning outcomes. Regional Manager hires, develops, and directs a team of site-level safety and loss prevention professionals, holding them accountable to program standards while coaching them to grow. Success is measured by regional safety performance, loss prevention effectiveness, compliance posture, and the strength of the team built to sustain a culture.# \*\*This is a remote role, however must be based out of Dallas, TX with the ability to travel 40-50%.\*\*# # **What This Role Owns**Regional Managers are active partners in program design, governance, and policy-setting — contributing regional insight, operational context, and field intelligence to enterprise decisions led by the Head of HSS. They own translating those standards into consistent regional execution and are accountable for identifying, assessing, and mitigating risks that drive financial, operational, and asset loss across their region. The Regional Manager is accountable for:* Regional safety, compliance, and loss prevention performance metrics and trend improvement.* Translating enterprise standards into site-level execution — ensuring consistent, high-quality program delivery across every facility in the region.* Hiring, onboarding, and developing a regional team of HSS and loss prevention professionals.* Loss prevention strategy and shrink reduction for their region — including investigation oversight, security controls, and carrier/vendor accountability.* Regional compliance posture across OSHA, state regulations, and Stord internal standards.* Escalation management: serving as the regional decision-maker for incidents, investigations, and regulatory inquiries.* Risk ownership: proactively identifying, assessing, and mitigating risks across the region that could result in financial loss, operational disruption, or damage to people and assets — before they become incidents.# **Key Responsibilities**## Team Leadership and Development* Recruit, hire, and onboard site-level safety and loss prevention professionals within the region.* Set clear performance expectations, conduct regular coaching conversations, and deliver structured feedback and development plans.* Build a high-accountability, growth-oriented team culture within the regional HSS function.* Identify talent gaps and succession needs; develop internal candidates for expanded roles.* Facilitate regional team meetings, knowledge sharing, and collaborative problem-solving across sites.## Safety Program Execution* Deploy and sustain enterprise safety standards across all regional facilities, ensuring consistent implementation.* Conduct or oversee facility safety audits, gap assessments, and corrective action tracking.* Support site leaders and operations teams in embedding safety into daily standard work and leadership routines.* Lead or oversee incident investigations within the region, ensuring root cause analysis quality and timely corrective action closure.* Represent the region in enterprise safety forums, surfacing trends, risks, and improvement opportunities to the Head of HSS.* Coordinate peak readiness reviews to ensure safety standards are maintained through volume surges and labor onboarding.## Loss Prevention and Asset Protection* Own regional loss prevention strategy, including shrink reduction targets, security controls, and investigative outcomes.* Oversee internal investigations related to theft, fraud, and inventory discrepancy — escalating to HR, Legal, or Law Enforcement as appropriate.* Analyze loss trends across the region and drive root cause resolution through operational and procedural improvements.* Manage CCTV, access control, and physical security standards across regional sites, partnering with facilities teams on remediation.* Build relationships with carrier partners, vendors, and law enforcement contacts to support loss prevention outcomes.* Partner with Operations and Finance to quantify and report on shrink, damage, and loss impact at the regional level.## Compliance and Regulatory Management* Ensure all regional facilities maintain compliance with applicable OSHA, state, and local regulations.* Serve as the regional point of contact for regulatory inspections, responding to inquiries and coordinating any required corrective actions.* Monitor regulatory changes with regional applicability and coordinate with the Head of HSS to update procedures accordingly.* Oversee Hazmat compliance within the region, including proper storage, labeling, training, and incident reporting.* Support site-level readiness for customer-required certifications such as GMP, GDP, CTPAT, or TAPA where applicable within the region.## Metrics, Reporting, and Continuous Improvement* Own regional safety and loss prevention KPIs, delivering regular performance reporting to the Head of HSS and regional operations leadership.* Drive trend analysis across regional sites to identify systemic risks before they become incidents.* Manage corrective action pipelines within the region, ensuring timely closure and verified effectiveness.* Champion near-miss and hazard reporting culture across sites, tracking participation rates as a leading indicator.* Partner with Ops Excellence to integrate safety and loss prevention improvements into standard operating procedures.## New Site Launches and Network Changes* Lead HSS readiness for new site launches within the region, including safety walkthroughs, program onboarding, and staff training.* Support automation and equipment commissioning activities from a safety perspective within the region.* Ensure staffing and program coverage scales appropriately as the regional network grows.# **Required Qualifications**## Experience* 7+ years of experience in health and safety, loss prevention, or operations compliance.* 3+ years of direct people management experience, with a track record of hiring and developing high-performing teams.* Multi-site experience in 3PL, eCommerce fulfillment, distribution, or manufacturing environments.* Demonstrated experience in loss prevention investigation, shrink management, or asset protection in a high-volume logistics or retail environment.## Technical Knowledge* Working knowledge of OSHA standards, state-specific safety regulations, and compliance program management.* Hands-on experience managing physical security systems, including CCTV, access control, and inventory protection protocols.* Familiarity with incident investigation methodologies and corrective action systems.* Comfort with Hazmat regulations and controlled substance handling requirements in a warehouse or fulfillment context.* Experience using safety and loss prevention data to drive operational decisions.## Credentials (Preferred)* ASP, CSP, or equivalent safety certification, or active pursuit of one.* Wicklander-Zulawski (WZ), Reid Technique, or equivalent interviewing certification preferred.* Lean, Six Sigma, or continuous improvement background a plus.* Familiarity with CTPAT, TAPA, or SOC-related security requirements a plus.## Leadership Profile* A builder and developer of people — energized by growing a team, not just managing one.* Highly credible with frontline associates and site operations leaders; earns trust through presence and follow-through.* Capable of holding the line on standards while maintaining strong, collaborative relationships with operations partners.* Analytical and data-driven; able to translate metrics into clear narratives and actionable plans for regional and executive audiences.* Comfortable in ambiguity — able to triage competing priorities, escalate appropriately, and keep the team focused under pressure.* Strong written and verbal communicator; able to represent the region in enterprise forums and deliver clear guidance to site teams.**We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Stord participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.**#J-18808-Ljbffr
Position: Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NYSE) Earning Potential: $70,000 – $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or Canada About the Opportunity Tired of clocking in, clocking out, and getting nowhere fast? This opportunity was built for those ready to break free from the ordinary. American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative, individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging — just meaningful conversations and real impact, all from the comfort of home. Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit. Why Candidates Love Working Here A Culture That Feels Like Family Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to. Freedom + Flexibility Work from anywhere. Set a schedule that fits your life. Take control of your day — and your paycheck. Real Growth Potential Every leader in the organization began in this same position. Advancement is based on performance, not politics. Financial Rewards That Match Effort Top representatives regularly earn $90K+ annually and advance quickly. Comprehensive Benefits Employees receive access to health plans if qualified through Globe Life, along with voluntary coverage options tailored to individual needs. Key Responsibilities • Meet with families virtually to help them select benefit programs that align with their goals. • Build trust, answer questions, and guide clients through enrollment. • Manage a personal book of business and maintain long-term relationships. • Collaborate with teammates and leadership committed to mutual success. Ideal Candidate Profile • Self-motivated, positive, and eager to grow. • Excellent communicator — friendly, confident, and authentic. • Comfortable using Zoom and other online communication tools. • Must be a U.S. or Canadian citizen. • Passionate about helping others and building meaningful relationships. No prior insurance experience is required — only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided. Application Process Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative. Your future doesn't have to look like your past. Take the first step toward freedom — apply today.
Position: Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NYSE) Earning Potential: $70,000 – $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or Canada About the Opportunity Tired of clocking in, clocking out, and getting nowhere fast? This opportunity was built for those ready to break free from the ordinary. American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative, individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging — just meaningful conversations and real impact, all from the comfort of home. Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit. Why Candidates Love Working Here A Culture That Feels Like Family Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to. Freedom + Flexibility Work from anywhere. Set a schedule that fits your life. Take control of your day — and your paycheck. Real Growth Potential Every leader in the organization began in this same position. Advancement is based on performance, not politics. Financial Rewards That Match Effort Top representatives regularly earn $90K+ annually and advance quickly. Comprehensive Benefits Employees receive access to health plans if qualified through Globe Life, along with voluntary coverage options tailored to individual needs. Key Responsibilities • Meet with families virtually to help them select benefit programs that align with their goals. • Build trust, answer questions, and guide clients through enrollment. • Manage a personal book of business and maintain long-term relationships. • Collaborate with teammates and leadership committed to mutual success. Ideal Candidate Profile • Self-motivated, positive, and eager to grow. • Excellent communicator — friendly, confident, and authentic. • Comfortable using Zoom and other online communication tools. • Must be a U.S. or Canadian citizen. • Passionate about helping others and building meaningful relationships. No prior insurance experience is required — only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided. Application Process Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative. Your future doesn't have to look like your past. Take the first step toward freedom — apply today.
Client Delivery Manager - Revenue Cycle (REMOTE)
Enablecomp · Franklin, TN
EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers (ASCs) nationwide. Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert human-in-the-loop integration, EnableComp provides solutions across the revenue lifecycle for Veterans Administration, Workers' Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid claims as well as denials for all payer classes. By partnering with clients to supercharge the reimbursement process, EnableComp removes the burden of payment from patients and provider organizations while enabling accelerated cash, higher and more accurate yield, clean AR management, reduced denials, and data-rich performance management. EnableComp is a multi-year recipient the Top Workplaces award and was recognized as Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024 and is among the top one percent of companies to make the Inc. 5000 list of the fastest-growing private companies in the United States for the last eleven years. Position Summary The Client Delivery Manager is a client-facing role responsible for independently managing operational alignment, performance consulting, and issue resolution for assigned client accounts. The Client Delivery Manager serves as a trusted operational advisor to clients, translating complex operational data into clear insights, recommendations, and action-oriented narratives. This role partners closely with Revenue Services, Client Success, Implementation, and other internal teams to drive alignment across the client lifecycle, while escalating strategically to the Client Alignment Director as needed. Key Responsibilities • Independently own operational alignment for assigned client accounts • Develop a deep working knowledge of client contracts, SLAs, service-line scope, workflows, and operational dependencies • Translate operational performance data into meaningful narratives that clearly articulate drivers, risks, and opportunities • Proactively identify trends, risks, and misalignment across the client lifecycle and recommend corrective actions • Partner with clients to align operational expectations with internal capabilities and constraints • Monitor operational performance indicators and inventory health to identify emerging issues or deviations • Lead structured root cause analysis efforts in partnership with Revenue Services and other internal teams • Develop clear, outcome-oriented action plans with defined ownership, sequencing, and follow-up • Track action plan progress and validate effectiveness over time • Exercise sound judgment in determining when and how to escalate issues, providing clear context, analysis, and recommended paths forward • Own preparation and facilitation of monthly operational reviews and recurring client touchpoints • Develop agendas, reporting narratives, and discussion materials tailored to client priorities • Lead client discussions with confidence, professionalism, and consultative presence • Document meeting outcomes, decisions, and action items, ensuring clear follow-through • Serve as a consistent and reliable operational presence for assigned client accounts • Partner closely with Revenue Services leadership and operational teams to understand performance drivers and constraints • Coordinate with Client Success, Implementation, Product, and Technology teams to support alignment across the client lifecycle • Lead internal account reviews and ensure internal stakeholders are aligned on priorities, risks, and commitments • Advocate for client needs while balancing enterprise standards and scalability • Ensure accurate and timely documentation of client interactions, escalations, and decisions in CRM and internal systems • Apply Client Alignment methodologies and standards consistently across assigned accounts • Identify recurring themes, systemic issues, or improvement opportunities across the client portfolio • Contribute to process improvement initiatives, workflow refinement, and documentation updates • Support onboarding and knowledge transfer for new team members as needed • Other duties as assigned Requirements and Qualifications • Bachelor's degree in Business, Healthcare Administration, Operations, or a related field required • 3-5 years of experience in healthcare operations, revenue cycle, client-facing roles, or related environments • Foundational understanding of operational workflows, data interpretation, and client support models • Strong written and verbal communication skills with the ability to convey operational information clearly • Demonstrated ability to independently manage client relationships and operational discussions • Strong analytical skills with the ability to interpret data and translate it into actionable insight • Excellent written and verbal communication skills, including client-facing presentation experience • Proven ability to influence without authority in cross-functional environments • Timely and regular attendance • Equivalent combination of education and experience will be considered • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Special Considerations and Prerequisites • Practices and adheres to EnableComp's Core Values, Vision and Mission. • Consultative mindset with a focus on problem-solving and continuous improvement • Strong organizational skills and attention to detail • Ability to receive feedback and apply it to improve performance and professional growth • Professional presence appropriate for client-facing interactions • Willingness to learn and adapt in a dynamic, evolving operational environment • Demonstrated ability to escalate issues appropriately with clarity and confidence EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment. EnableComp recruits, develops and retains the industry's top talent. As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people. We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies. If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you. Don't just take our word for it! Hear what our people are saying: "I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other." - Revenue Specialist "I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun." - Supervisor, Operations
Position: Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NYSE) Earning Potential: $70,000 – $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or Canada About the Opportunity Tired of clocking in, clocking out, and getting nowhere fast? This opportunity was built for those ready to break free from the ordinary. American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative, individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging — just meaningful conversations and real impact, all from the comfort of home. Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit. Why Candidates Love Working Here A Culture That Feels Like Family Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to. Freedom + Flexibility Work from anywhere. Set a schedule that fits your life. Take control of your day — and your paycheck. Real Growth Potential Every leader in the organization began in this same position. Advancement is based on performance, not politics. Financial Rewards That Match Effort Top representatives regularly earn $90K+ annually and advance quickly. Comprehensive Benefits Employees receive access to health plans if qualified through Globe Life, along with voluntary coverage options tailored to individual needs. Key Responsibilities • Meet with families virtually to help them select benefit programs that align with their goals. • Build trust, answer questions, and guide clients through enrollment. • Manage a personal book of business and maintain long-term relationships. • Collaborate with teammates and leadership committed to mutual success. Ideal Candidate Profile • Self-motivated, positive, and eager to grow. • Excellent communicator — friendly, confident, and authentic. • Comfortable using Zoom and other online communication tools. • Must be a U.S. or Canadian citizen. • Passionate about helping others and building meaningful relationships. No prior insurance experience is required — only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided. Application Process Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative. Your future doesn't have to look like your past. Take the first step toward freedom — apply today.