Freight Broker

Allen Lund Company, LLC · Des Moines, IA

Full-timeWarehousing/LogisticsPosted New
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Job description(tap to read)

Our Story With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 43 offices and continue to grow! We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years! Why we're Awesome!! • Inclusive company culture • Training and Development • Competitive Compensation • Unparalleled Benefits & Wellness (we mean really good)! • 401k with a generous match • Career Growth Opportunities • Transfer Opportunities • Share in Company ownership • Employee Recognition program Your Role: Transportation Broker We are looking for Transportation Brokers to join our team! Transportation Brokers assist in managing incoming and outgoing shipping logistics for cargo transportation carriers and shipping companies. The ideal candidate would be responsible for performing daily "check calls" on loads in transit, handling customer related issues and inquiries, and originating the necessary documentation for freight bills. If this is you, or you like a challenge– let's talk. What You'll Do (Your Superpowers in Action!) Customer Acquisition & Problem Solving (The Closer) • Sales & Acquisition: Contact new customers and be responsible for customer acquisitions. • Relationship Building: Develop and increase profitable volume with existing and newly acquired shippers, and build relationships with developing accounts. • Consultation: Use strong relationships to understand customer's business, better qualifying them to identify and solve the customer's problems. • Service Excellence: Deliver exceptional customer service. Carrier Management & Pricing (The Negotiator) • Capacity Growth: Contact and build relationships with carriers to increase capacity for specific projects and lanes, thereby increasing the overall capacity for the office and company. • Pricing Strategy: Gain up-to-date personal knowledge of market freight rates in order to determine a "fair" price to pay trucks and charge shippers. • Rate Negotiation: Offer rates established by Senior Transportation Brokers and management, and negotiate as market demands. • Solutions: Recommend solutions for customers to Senior Transportation Brokers and/or management. Logistics & Compliance (The Executor) • Daily Management: Perform daily "check calls" on loads in transit and originate necessary documentation for freight bills. • Core Logistics: Handle Freight Brokerage and booking loads. • Standards: Uphold the company standard following the company principles of Customer, Company, Office. Skills & Experience (Your Arsenal of Awesome!) • Experience: Minimum of 3 year's experience in Freight Brokerage/customer service. College degree highly desired or equivalent experience. • Mindset: Self-motivated, enthusiastic team player who excels in a fast-paced environment. • Service & Ethics: Strong customer service orientation and excellent work ethic. • Problem Solving: Effective negotiation and problem-solving skills, and ability to handle conflict. • Efficiency: Excellent time-management skills with the ability to multitask. • Execution: Highly organized and detail-oriented. • Aptitude: Ability to quickly process information and make decisions, and work well under pressure in a fast-paced environment. • Communication: Excellent and effective communication skills. Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity. Powered by JazzHR

JM Eagle, located in Los Angeles, seeks an experienced Scheduler to coordinate production scheduling across Corporate Production, Plant locations, and Sales. This role ensures cross‑department alignment to meet production goals and supports administrative tasks within Production. Requirements include 2+ years in manufacturing production planning, proficiency with production scheduling systems (AS400 preferred), and advanced Excel skills. #J-18808-Ljbffr

RemoteFull-timeManufacturing
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Hilton Hotels logo

$19.23/hr

Guest Services Coordinator - Remote

Hilton Hotels · Des Moines, IA

You will provide excellent service to our internal and external customers as a Guest Services Coordinator. You will support the Sales and Marketing departments by handling policies and qualifications and assigning agents with guests for Hilton Grand Vacations vacation ownership sales presentations. Here's why you'll love it here We offer an excellent benefits package to our full-time Team Members that include: • Hourly Pay: $19.23 per hour • Medical, Dental, and Vision insurance from Day One • Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program • Team Member Travel Program - enjoy discounted rates at incredible properties around the globe • Generous Paid Time Off Program • Paid Sick Days • Team Member Recognition and numerous learning and advancement opportunities • Now offering DailyPay* and more! • Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement. HGV earned four out of five stars for encouraging work-life balance and offering family-friendly benefits. It is recognized as one of Newsweek's "America's Greatest Workplaces for Parents & Families." Our continued dedication to Owners, Members, and Guests has been our greatest honor for the past 30 years. Additionally, our Team Members in resorts, call centers, and corporate offices have received recognition for their outstanding work. Schedule Details: Our Sales Gallery operates 6 days per week. Sales Gallery Team Members will work varying shifts that range between 6:45am through 6:30pm PACIFIC TIME ZONE. Additional Responsibilities Include: • Acquiring Sales personnel attendance each morning for tour assignment purposes. • Preparing & maintaining the daily sales rotation and making vital adjustments accurately following strict tour rules that ensure the tour integrity is maintained. • Using multiple sources to verify tour qualifications of guests prior to assigning tours to Sales personnel. • Contact guests at the scheduled tour time. Walk them through the technical aspects of setting up for their virtual tour. Ensure their tour email is received, they can log in to the tour platform, and their camera is working. • Professionally interact with guests, updating the tour and identifying the next available salesperson, confirming sales connection, and performing a warm transfer to start the tour session. • Work with management to identify, research, and address problems relating to guest, schedules, gifting, and tour modifications. • Follow required scripts in greeting and walking guest through the tour setup process, while providing a high level of customer service through warm hospitality and guest happiness. • Accountable for inputting information in system timely and accurately and ensuring the virtual front desk is always covered. • Ensure that all computer input is thoroughly verified for accuracy and timeliness. Also, ensure that all vital reporting is received and distributed on time, including reporting any exception information. • Attend required team meetings and training sessions on camera. • Participation in skills assessments for training is required. • Other duties as assigned. Qualifications: To fulfill this role successfully, you must possess the following minimum qualifications and experience: • High School diploma or equivalent experience. • Able to work a flexible schedule to include evenings, weekends, and holidays. Hours of operations are Pacific Standard Time. • Must reside in the United States. Hawaii, Arizona, Nevada, Utah, Texas preferred. • Previous customer service experience. • Timeshare or hospitality experience is preferred, but not required. • Strong verbal and written communication skills. • Strong technical capacity to balance multiple systems and windows at a time. • Proficient in Microsoft Office applications, including Word, Excel, Outlook & Teams. • Must be a self-motivated individual with strong time management skills, able to work independently in a remote work-from-home setting. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Reasonable accommodation will be provided to individuals with disabilities for job application, interview, and essential job functions. Contact us for accommodation requests.

RemoteFull-timeHospitality - Lodging/Resort/Travel
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Heavy Equipment Lube Service Technician

Murphy Tractor & Equipment · Des Moines, IA

Heavy Equipment Field Lube TechnicianMurphy Tractor & Equipment Co. is one of the largest John Deere construction equipment dealers in North America. Founded in 1982 we now have 28 dealerships throughout Kansas, Missouri, Nebraska, Ohio and Pennsylvania. We are currently looking for a Heavy Equipment Field Lube Technician. The Heavy Equipment Field Lube Technician is responsible for performing oil and fluid changes, filter replacement, lubricate fittings and equipment. In addition the Heavy Equipment Field Lube Technician will complete inspections and preventative maintenance requirements on vehicles and earthmoving equipment. This position is required to cooperate with and follow all company, state and federal safety guidelines and requirements.Heavy Equipment Field Lube ResponsibilitiesMaintain a safe and secure work environment to include remote jobsites that are free of spills, tools, etc. to eliminate potential hazards.Cooperate with and follow incident reporting and safety guidelines and requirements.Communicate safety concerns to appropriate personnel.Utilize and properly maintain all Personal Protective Equipment (PPE).Safely operate and utilize safety restraints on heavy equipment and commercial motor vehicles.Travel to customer jobsites to perform required inspections and preventative maintenance on heavy/earthmoving equipment.Conduct and perform oil sampling, oil, fluid, and filter changes, lubricate fittings and equipment as recommended by manufacture.Dispose of used oil and filters daily according to company and EPA guidelines and requirements.Professionally communicate issues with equipment to customers, shop foreman, and service manager.Accurately order replacement fittings, hoses, etc. from MTEC Parts Dept.Maintain adequate parts and tool inventory on lube truck.Inspect and utilize tools to ensure safe operating conditions.Ensure lube truck (CMV) is clean, organized, properly maintained, and in safe operating condition.Heavy Equipment Field Lube Technician Administration ResponsibilitiesUtilize various computer programs consistently and effectively.Prepare and accurately complete maintenance records, reports, and work orders.Accurately record hours of service, inspections, and mileage reports.Effectively communicate internally and with customers verbally and via email.Work EnvironmentConsistently works with and near heavy earthmoving construction equipment.Exposed to outside elements and weather conditions to include, extreme heat, extreme cold, snow, rain, ice, wind and foggy conditions.Surface work area will include, gravel, dirt, asphalt, concrete, etc.Work conditions vary and may include shop settings, high traffic areas, and rural environments.Physical RequirementsConsistently be able to stand, sit, and kneel.Use hands and fingers to grip, feel, and reach.Be able to climb, stoop, kneel, crouch, and crawl.Possess ability to lift up to 75lbs.Requirements and ExperiencePossess a valid Class A CDLHave and maintain an acceptable motor vehicle record free of disqualifying offenses.Meet fit for duty requirements and be able to obtain a DOT medical certificate.Must be able to pass a pre-employment DOT Federal drug screen.High school diploma or GED is required.A minimum of one year of experience working with and servicing heavy equipment.Possess basic technical and mechanical skills.Condition of EmploymentCandidate must meet all requirements above, have no disqualifying offenses relating to safety performance history checks, drug and alcohol records, motor vehicle records, and must be determined to be fit for duty. Requirements also apply to all internal transfers, and return to work programs.Murphy Tractor is an equal opportunity employer.

NewRemoteFull-timeAutomotive
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Dispatcher Not a Remote Position

Bellowsservice · Des Moines, IA

Overview Bellows Plumbing, Heating, Cooling and Electrical is actively searching for a highly motivated, confident dispatcher. The Dispatcher is a crucial role and will be part of a team of 5 Dispatchers with the goal of maximizing scheduling so that we are continuously exceeding customer demands and satisfaction. Must be able to utilize creative thinking, strategic planning skills and teamwork to ensure all customers receive superior service. The ideal candidate will be able to enthusiastically rise to a challenge and coordinate a complex schedule that is very dynamic and always subject to conflict and change. We are looking for someone who is able to think outside the box and make quick decisions, but who can also work as part of a team to ensure we are providing outstanding customer service. Hours: Full time, 40 hours per week. Monday through Friday 7:30 am - 4 pm. Primary responsibilities • Dispatching installers or service technicians to jobs • Scheduling and monitor service requests, emergency calls and multi-day installs • Main point of contact for field staff and customers • Provides support and guidance to team of 8 - 20 field staff • Collaborates with internal staff to assure efficiency and optimization Additional Responsibilities • Must have a willingness to train and provide back up to other dispatchers • Schedule jobs based on customer issue, tech specialty and geographic efficiency • Make outbound calls to customers to schedule appointments and installs • Maintains records and monitors records and debriefs via Service Titan • Effectively communicate job information to technicians and installers Qualifications • HVAC, electrician or plumbing dispatch experience preferred • Strong previous customer service experience • Able to work with very minimal supervision • Ability to interact well with all employees and perform as a team player is essential • Possess excellent communication skills and maintain a pleasant, friendly demeanor • Possess strong attention to detail and able to multi-task • Have strong computer and tech ability. Computer and various software applications are used throughout the day. • Must be a fast learner with new technology and software applications About the company and equal opportunity We are Bellows Plumbing, Heating, Cooling & Electrical a multiple recipient of 5000 Fastest Growing Company for several time winner of 'Best of Santa Cruz'. We care about our customer and we care about our team. Come work for a company that respects its employees for their individual talents and abilities! We are looking for amazing people to join our team. Check us out at www.bellowsservice.com. Bellows Plumbing, Heating, Cooling & Electrical is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. #J-18808-Ljbffr

RemoteFull-timeLaw Enforcement
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