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Assistant Store Manager

CNG Holdings · Lubbock, TX

Full-timeRetailPosted This week
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Job description(tap to read)

General Function / Summary As a financial services leader, we strive to make a difference in our customers' lives & the communities we serve.Our Assistant Store Managers are a front-line brand ambassador representing Check N Go, Allied Cash Advance, or Cash Store, all part of the CNG Holdings, Inc., family of companies.Our Assistant Store Managers embody the company's identity in behavior, values, and ethics in support of our mission.The Assistant Store Manager is responsible for ensuring outstanding customer service and regulatory excellence.Essential Duties Serve and educate customers on the product portfolio by presenting all options for products and/ or services to customers that meet their needs. Escalate issues to the store manager, District Director of Operations (DDO), and corporate office if unable to resolve the issue directly with the customer. Answer telephone inquiries in response to general questions, customer applications, requests, or other issues. Perform outbound customer sales, courtesy, and collection calls in accordance with federal regulations, store operating procedures, and district or region volume expectations. Respond professionally and accurately to customers, explaining possible solutions and ensure the customer feels supported and valued. Interact with customers, using active listening skills, to confirm or clarify information and diffuse customer complaints. Handle and count currency, cash, and coins to include managing a cash drawer, counting cash deposits, moving cash from secure safe to cash drawer, and other cash handling requirements; may be responsible for bank deposits or bank pick-ups. Balance individual batch receipts with store sales reports at end of day and assist with resolving over/short discrepancies. Perform customer verifications to validate information presented. Process all transactions accurately and per company policy, including but not limited to loans, check cashing, and Net Spend. Comply with federal and state regulations and Company policies and procedures. Complete compliance trainings and quarterly I Agree timely. Other duties as assigned.Minimum Education and Experience Required High school diploma, GED, or equivalent experience1+ year(s) of experience with sales, customer service, and/or cash handling preferredStrong customer service, active listening, and verbal and written communication skillsProficient in Microsoft Office programsAbility to multitask, prioritize, and work in an autonomous environmentMust have own personal reliable transportation in compliance with published policy and procedure, this may not include public transportation, transportation from family or friends, must maintain a valid Driver's License and valid Automobile Insurance while employed by the company Ability and willingness to consistently live and embrace our core values of accountable, inclusive, transparent, and focusedPhysical Demands Call center/retail/office environment Extensive cash handling Extended phone usage Long periods of standing Extended viewing of computer screens and typing Must be able to lift up to 50lbs, with or without reasonable accommodationsTravel / Attendance Must be able to travel to all stores within the assigned district with personal vehicle May be asked to travel to neighboring districts May require overnight travel Must work assigned shifts as scheduledWhy Choose CNG Holdings, Inc. CNG Holdings Inc. (CNG) is headquartered in Cincinnati, Ohio, and is a respected leader in the financial services industry. Through professional partnerships, CNG provides a wide range of convenient and accessible financial products and services designed to improve customers' financial situations, thereby filling a need and delivering value to our customers. Our mission is to help and to educate our customers, while building and nurturing long-term relationships. We strive to make a difference in our customers' lives and the communities we serve. Our vision is to deliver innovative financial solutions that better fulfill our customers' unique financial needs so that they can build a better future for themselves and their families. CNG Holdings, Inc., associates and its brands are expected to create, deliver, and embrace our core values. These values ultimately define how we treat each other and our customers. We are inclusive, transparent, accountable and focused!Commitment to Diversity We are committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.#J-18808-Ljbffr

Albertsons logo

Non-CDL Driver

Albertsons · Lubbock, TX

A Day in the Life: As a Non-CDL Driver, you play an essential role in the safe and timely transport of goods within company property and to designated delivery locations.

Driver
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Ernest Health logo

Patient Care Tech

Ernest Health · Lubbock, TX

Therapy Pct PrnJoin our team!!!Trustpoint Rehabilitation Hospital is a premier inpatient facility specializing in the treatment of stroke, brain and spinal cord injuries, orthopedic trauma, and other complex medical conditions. We are proud to be one of the few rehabilitation hospitals in the region that also provides care for pediatric patients, offering specialized services tailored to the unique needs of children and their families. Our mission is to provide compassionate, individualized care that empowers patients—of all ages—to regain independence and achieve their best outcomes.About Trustpoint Rehabilitation Hospital of LubbockLocated at 4302 Princeton Street in Lubbock, TX, Trustpoint is a 93-bed inpatient rehabilitation hospital specializing in adult and pediatric care. We are proud to be ranked in the Top 10% nationally for rehabilitative care and have earned The Joint Commission's Brain Injury, Stroke, and Spinal Cord Rehabilitation Certification.We are seeking a Therapy Patient Care Technician to join our team of passionate patient caregivers!As a participating hospital of Ernest Health, we offer robust recognition, wellness, and retention programs. These programs focus to enhance the employees' work experience, recognize, and celebrate achievements. We also encourage employees to share their work experience through "My Ernest Journey" and through our Engagement Survey, where our approach is "You Spoke, We Listened". These platforms provide additional avenues for employees to give feedback about their work experience and share what is important to them.Our hospital offers comprehensive benefits, designed to support your health and financial well-being.Benefits:PPO and High Deductible Medical Plan optionsFlexible Spending and Health Savings Account options availableDental and Vision coverage401K with employer matchingLife insuranceShort-and-long term disabilityWellness & Work Life Balance:Employee Assistance ProgramWellness Program with quarterly wellness challenges with participation incentivesEarned Time Off - start accruing vacation time on start dateQualifications:Required Skills:High School Diploma or equivalent required.CPR Certification required.One (1) year experience in a hospital setting preferredAdditional Qualifications/Skills:Knowledge of clinical operations and procedures.Demonstrates awareness of current Infection Control requirements and practicesDemonstrates clinical proficiency utilizing policies, procedures, and guidelinesDemonstrates appropriate use of supplies and equipmentDemonstrates general computer skills including: data entry, word processing, email, and record management.Effective organizational and time management skills.Effective written and verbal communication skills.Ability to maintain proper levels of confidentiality.Ability to work closely and professionally with others.Ability to maintain quality, safety, and/or infection control standards.Responsibilities:Working under the supervision of a licensed therapist, primarily responsible for providing support care to patients and therapy staff. Integrates the hospital's mission and "Guiding Principles" into daily practice.

NewFull-timeHealthcare - Allied Health
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Transitional Learning Center at Galveston logo

Lubbock Therapeutic Assistant (CNA)- PRN

Transitional Learning Center at Galveston · Lubbock, TX

Lubbock Therapeutic Assistant (CNA)- PRNMoody Neuro Lubbock - Lubbock, TX 79415OverviewPosition Type PRN (As Needed) Job Shift Variable Education Level High School Travel Percentage Negligible Category Health CareDescriptionPhysical Location:Moody Neurorehabilitation Institute in Lubbock or as assignedGeneral Statement Of Duties:The Therapeutic Assistant will be responsible for providing 24 hour supervision and documentation of the client's activities in the residential area. Among these duties are observing and documenting client behavior, acting as a role model for clients, interacting with clients, providing the client assistance with activities of daily living, insuring client safety, reinforcing treatment plans and Moody Neurorehabilitation Institute (Moody Neuro) policies, assisting therapy staff with modules, and maintaining various checklists, contracts, and daily log sheets. The Therapeutic Assistant will uphold the mission, philosophy, and goals of the organization while maintaining strict confidentiality of personnel and client data and information in the performance of assigned duties.Major Duties And Responsibilities:Observe, monitor, intervene, document, and report client's social and interpersonal behavior and functional ability to perform as an independent individual in the community setting.To carry out therapeutic activities as designed by the clinical staff and/or the Case Manager.Implement behavior management programs including the levels system.Assist in emergency situations including the implementation of fire alarm and fire drill procedures and the provision of first aid treatment in case of illness or injury.Monitor client self-administration of medications and document on medication sheet.Transport clients to and from appointments, work, field trips, recreation activities, etc.Provide transportation, observation, and documentation of responses on ADL outings such as shopping trips.Assist therapies upon request.Serve as a role model at all times maintaining professional dress and conduct.Implement emergency evacuation procedures, i.e. fire drills, etc.Monitor and assist in residential ADL activities.Maintain accurate documentation and records including seizure reports, ADL check sheets, medication sheets, shift change reports, critical incident reports, client charts, etc.Attend in-services, workshops, seminars, and staff meetings.Maintain confidentiality.Provide safe and secure environment for client.Discharge duties in accordance with Moody Neuro organizational policy, CARF and other accrediting bodies.Other duties as assignedOrganizational Functions:Maintain security of building and grounds as assigned on a 24 hour basis.Maintain appropriate reports and logs, i.e. fire drills and fire alarms.Maintain appropriate records of work schedule on sign-in/out sheets.QualificationsRequired Knowledge, Skills and Abilities:The ability to work well with other people.Able to stimulate and motivate persons served with problems in motivation.Knowledge of social customs and responsibilities.Ability to demonstrate flexibility, innovation, and good judgment.Ability to receive and follow instructions accurately.Knowledge of philosophical and ethical considerations in rehabilitation practice.Hold current CPR and first aid certifications.Ability to communicate accurate and pertinent information through documentations.Ability to execute emergency procedures.Ability to work rotating shifts.Ability to assist patients with transfer in a wheelchair.Certified in Non-Violent Crisis Intervention (NCI)Current/valid Driver's license.Education:High-School Diploma or equivalent. College background helpful; Behavioral Science B.A. preferred. Psychology courses helpful.Experience:Prefer at least two years' experience in Residential Behavioral Rehabilitation Program, or one-two years' experience with disabled population, dealing with cognitive problem or 30- 60 hours of college will be substituted for experience.Demands And Characteristics Of Work, Equipment Usage, And Work Environment:Percentage Of Work Time (34-66%)Standing/WalkingTwistingClimbing (Ascending/Descending)SittingLifting/CarryingPushing/PullingBending/StoopingUsing arm muscles frequently or for extended periodsUsing leg muscles frequently or for extended periodsUsing back muscles frequently or for extended periodsLifting Requirements - individuals in clinical care positions are required to lift a trainee/client without assistance. (1-33%)2 - 10 Pounds21 - 30 Pounds31 - 40 Pounds41 - 50 PoundsLifting Requirements - individuals in clinical care positions are required to lift a trainee/client without assistance. (34-66%)11 - 20 Pounds51 - Pounds or moreDoes This Job Require? (1-33%)Working with or near chemicalsWorking near radiation sourcesPotential exposure to communicable diseasesWorking with hazardous waste materialsUtilizing essential upgraded or adaptive equipment as industry standards requireUsing hand toolsOperating vehiclePotential for cuts and bruisesDoes This Job Require? (34-66%)Working in hot, cold, wet surroundsWorking outdoorsExchange Of Ideas (1-33%)Obtaining impressions through the eyes of the shape, size, distance, motion, color or other characteristics of objects with or without adaptive devices. The major visual functions are:Acuity, far - clarity of vision at 20 feet or more.Acuity, near - clarity of vision at 20 inches or less.Depth perception - three-dimensional vision. The ability to judge distance and space relationships so as to see objects where and as they actually are they actually are.Field of vision - the area that can be seen up and down or to the right or left while the eyes are fixed on a given point.Accommodation - adjustment of the lens of the eye to bring an object into sharp focus. This item is especially important when doing near-point work at varying distances from the eye.Color vision - the ability to identify and distinguish colors.Exchange Of Ideas (67-100%)Ability to express or exchange ideasAbility to understand communication of others with or without adaptive devices.Regular AttendancePunctualityAbility to do MathLiterate

NewFull-timeHealthcare - Nursing
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Night Stocker As a Night Stocker, you'll become part of a highly-functioning team in the Grocery or Drug Store department, watching out for each other, working to meet common goals, and sharing that nighttime work lifestyle. Because you'll be stocking for a large footprint in the Store, you'll learn about multiple products and departments across the total Store. These learning opportunities will serve as a building block to many other jobs, and potentially, a career for you at H-E-B. Key Responsibilities & Essential Functions: • Stocking: Stocks shelves, refills displays; loads, unloads, and moves heavy, bulky products; may unload trucks; conditions shelves and products; learns / applies product knowledge, with an eye for detail (e.g., rotation dates, shelf / label info, etc.) to help department meet A+ Standards; keeps department clean and well-organized (includes back room and shelves, etc.); applies personal discipline to ensure compliance with / execution of established Standard Operating Procedures (SOPs) and leader direction; ensures federal, state, and company regulations and standards for product food safety and sanitation are met; works efficiently and with a team attitude; complies with / maintains productivity standards; takes constructive feedback well; applies learning to future tasks; may coach / train other Stockers • Customer Service: Operates with team mindset, not in a silo; often works cross functionally within the Store; builds relationships across departments (e.g., Curbside); learns / models customer service and hospitality, with Customers and Store Partners; assists customers in locating product and answering product questions Qualifications & Key Requirements: • Age Requirement: 18+ • Work Experience: Experience stocking and in customer service (preferred); experience working in a physically demanding job a plus • Knowledge/Skills/Abilities: Understanding of SOPs / guidance related to emergency procedures, proper stocking, etc.; communication skills; reading / writing skills; organization and time-management skills; customer service skills; service mentality; ability to perform repetitive, physical tasks that sometimes include heavy lifting; ability to think on your feet and work with agility; ability to work as part of a team to meet nightly goals; ability to manage multiple priorities and shift focus between tasks; close attention to detail; ability to apply personal discipline to SOPs and leader direction; ability to work overnight shifts, including weekends and holidays • Education: Licenses/Certifications: Forklift / power jack training (provided upon hire) Physical Demands & Working Conditions: • Work in a fast-paced, demanding Store environment, while paying close attention to detail • Grocery: Constantly reach at waist, grasp; frequently stand, walk, bend; occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements; occasionally be exposed to cold, loud noise, ambient temperatures, and wet conditions; demonstrate the ability to lift 50 lbs, and manage in excess of 100 lbs • Drugstore: Constantly reach at waist, grasp; frequently stand, walk; occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements; occasionally be exposed to loud noise, ambient temperatures, and wet conditions; demonstrate the ability to lift 66 lbs, and manage in excess of 50 lbs • Dairy: Constantly reach at waist, grasp; constantly exposed to cold temperatures; frequently stand, walk, bend; occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements; occasionally be exposed to loud noise, ambient temperatures, and wet conditions; demonstrate the ability to lift 86 lbs, and manage in excess of 100 lbs • Frozen: Constantly reach at waist, grasp; constantly exposed to cold temperatures; frequently stand, walk; occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements; occasionally be exposed to loud noise, ambient temperatures, and wet conditions; demonstrate the ability to lift 60 lbs, and manage in excess of 100 lbs • General Merchandise: Constantly reach at waist, grasp; frequently stand, walk, bend; occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements; occasionally be exposed to loud noise, ambient temperatures, and wet conditions; demonstrate the ability to lift 60 lbs, and manage in excess of 60 lbs While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day. It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NewNight shiftPart-timeRetail
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