Geek Squad Delivery Driver
Best Buy · West Des Moines, IA
Job description(tap to read)
As a Geek Squad Delivery Driver, you'll be responsible for the delivery, installation, repair and haul-away of basic complexity appliances, televisions and other tech. In this role, you'll determine the best way to deliver major appliances into homes and other delivery locations, including measuring and protecting areas in the installation route. You'll also decide whether any doors in the customer's home need to be detached or fixtures need to be moved. Internally, we refer to this role as a Delivery Experience Agent. What you'll do • Attend to delivery duties, including the installation, networking and repair of devices with a focus on home theater equipment and appliances • Provide a seamless client experience by providing advice on product placement, services and other content • Manage inventory and vehicle maintenance in partnership with other team members • Process paperwork and payment, provide feedback to the store teams and complete in-store repairs • Provide training to new drivers • Lead and assist on two person jobs as well as perform work alone Basic qualifications • 6 months of customer service, sales, installation, or large product delivery experience • Current, valid driver's license • Have and maintain a driving record that meets Best Buy's safety standards (e.g., minimal number of violations/accidents) • Ability to carry, lift push and pull weight up to 350 pounds alone or up to 700 pounds as part of team, with the use of a harness, lift or dolly, with or without reasonable accommodation • Must be at least 21 years old • Acquire and maintain any state or local licensing, as required, within 90 days of being hired Preferred qualifications • Leadership, decision making, written and verbal communication and client relations skills • Experience in an in-home installation environment • Experience using and learning about technology products What's in it for you We're committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life. Our benefits include: • Competitive pay • Great employee discount • Financial savings and retirement resources • Support for your physical and mental well-being Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service. Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary. For more information about benefits, LOA and paid time off, please refer to our Benefits Guide. About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™ Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Position Type: Full timePandoLogic. Category: Transportation, Keywords: Pick Up and Delivery Driver
Remote Customer Service Representative – Product Testing
GLOCPA · West Des Moines, IA
In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Sr. Workers' Compensation Claims Specialist, Supervisor (REMOTE)
Holmes Murphy · West Des Moines, IA
Sr. Workers' Compensation Claims Specialist, Supervisor We are looking to add a Sr. Workers' Compensation Claims Specialist, Supervisor to join our Creative Risk Solutions team. The ideal candidate will have jurisdictional experience in multiple states. This team member will providehigh quality claims handling oversight and expertise for all CRS customers on litigated and complex claim situations. This includes assisting staff supervised with investigating, communicating, evaluating, and resolving claims utilizing the CRS Best Practice of Claim Handling. Assisting claim staffwith goals, career pathing, and ensuring engagement. Essential Responsibilities Claims Management: • Adjudicate claims during staffing shortages, investigate, and negotiate settlements per "Best Practices for Claims." • Monitor and document claim files, focusing on Coverage, Investigation, Reserves, Plan of Action, Legal, and Medical Management. Recommend adjustments as needed. • Research and respond to questions and complaints from insureds, claimants, agency partners, and fronting carriers. • Discuss complex claims and coverage issues with clients, addressing any inquiries. • Maintain communication with customers and fronting carriers per "CRS Communication Expectations" and "Reportable" file guidelines. • Assist staff in managing litigation claims, ensuring timely responses and protecting the interests of insured and carriers. Management Responsibilities: • Ensure appropriate staffing, including hiring and terminations. • Coach team members on workflow, processes, customer service, and client consulting. • Conduct performance reviews, set goals, and hold employees accountable. • Foster career development and manage timesheets and compensation decisions. Team Coordination: • Facilitate regular team meetings and attend enterprise and leadership training. • Coordinate training and maintain standardized processes for quality service. • Provide backup assistance as needed. Additional Responsibilities: • Conduct monthly performance meetings and quarterly team meetings. • Set and monitor annual goals for staff. • Participate in round tables, claim reviews, and Risk Control Workshops. • Mediate between insured and insurance company, addressing coverage issues and large loss reporting. • Analyze performance data to implement necessary changes. • Review all files at least every 90 days. Qualifications • Education: High school diploma; college degree preferred. Technical designations encouraged, such as AIC and CPCU. • Experience: 5+ years of adjusting property and casualty claims, including litigated claims. Prior agency, loss control or carrier experience preferred. Prior supervisory experience preferred. • Licensing: Active state specific Workers Compensation License required or the ability to acquire license within three months of hire. • Skills: Extensive knowledge of General and Auto Liability or Workers Compensation coverages and application in job duties, proficient in claims processing procedures, knowledge or ability to learn multiple state insurance regulations; pass state licensing exams. • Technical Competencies: An ideal candidate will have a strong grasp of claims principles, practices, and insurance coverage interpretation, contributing to workflows and adhering to compliance requirements. They will prioritize problem-solving, actively foster relationships, and collaborate to deliver impactful solutions and a world-class client experience. Creative Risk Solutions is a leading provider of innovative risk management solutions. We specialize in delivering customized claims management, loss control, and risk consulting services to our clients. Our team is dedicated to excellence, integrity, and creating value for our clients through proactive risk management strategies. In addition to being great at what you do, we place a high emphasis on building a best-in-class culture. We do this through empowering employees to build trust through honest and caring actions, ensuring clear and constructive communication, establishing meaningful client relationships that support their unique potential, and contributing to the organization's success by effectively influencing and uplifting team members. Benefits: In addition to core benefits like health, dental and vision, also enjoy benefits such as: • Paid Parental Leave and supportive New Parent Benefits • Company paid continuing Education & Tuition Reimbursement • 401k Profit Sharing • Generous time off practices in addition to paid holidays • Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you • Inclusion & Belonging Programs • Consistent merit increase and promotion opportunities • Discretionary bonus opportunity The salary range for this role is $75,000– $125,000. Compensation is based on several factors, including, but not limited to, education, work experience and industry certifications. In addition to your salary, Holmes Murphy offers a comprehensive total rewards program including annual bonuses, total wellbeing benefits and support for professional development. Holmes Murphy & Associates is an Equal Opportunity Employer.
Customer Service Rep - Work From Home (PT/FT)
Amazon Workforce Staffing · West Des Moines, IA
If you are looking for outstanding pay, flexible part-time, full-time and seasonal schedules, plus benefits for you and your family, the Amazon Customer Service Team has you covered! As an Amazon Customer Service Rep, you'll: Act as the first point of contact for customers by answering their queries
UPS is seeking Package Delivery Drivers to safely operate delivery trucks and deliver packages to residential and commercial customers on an assigned route. Drivers are responsible for loading and unloading packages, following a scheduled delivery route, operating a UPS delivery vehicle, and providing excellent customer service during deliveries and pickups. Drivers must be comfortable driving a delivery truck, and some locations may require the ability to drive a manual transmission delivery vehicle. This position requires passing a Department of Transportation (DOT) physical exam and maintaining a valid driver's license with a clean driving record in accordance with UPS and DOT regulations. This position typically pays $45 per hour or more for full-time UPS package delivery drivers, with additional overtime pay available during peak seasons.Drivers are responsible for meeting daily delivery quotas, using handheld scanners to track and confirm deliveries, following all UPS safety procedures, lifting and carrying packages, and maintaining a professional appearance while representing UPS. Drivers must follow company guidelines regarding safe driving practices, package handling procedures, delivery confirmation procedures, and customer interaction standards.Full-time UPS employees may be eligible for benefits including medical, dental, and vision insurance, pension plan, 401(k), paid vacation, paid holidays, overtime opportunities, and union-negotiated wage increases. UPS drivers may also receive overtime pay, peak season bonuses, and route bid opportunities based on seniority.