$17.50/hr
Call Center Representative – Medicaid Member Support (Bilingual English/Spanish)
Conduent State Healthcare, LLC · Danville, VA
Job description(tap to read)
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Call Center Representative – Medicaid Member Support (Bilingual English/Spanish) Location: Remote-South Carolina, North Carolina and Georgia. Pay Rate: $17.50 per hour Employment Type: Full time Shift Information: 40 hours per week Job Summary: We're hiring a Call Center Representative-Medicaid Member Support (Bilingual English/Spanish), where you'll play a key role in delivering exceptional customer service and resolving complex customer inquiries. In this position, you will handle escalated customer issues, provide high-quality service support in a fast-paced call center environment. Your assistance will make a positive difference in the organization you support. You will be able to provide successful administration and resolve inquiries and deliver positive customer experience while meeting performance goals. Key Responsibilities: • Using a computerized system, responds to South Carolina Medicaid member inquiries in a call center environment using standard scripts and procedures. • Gathers information, assesses caller needs, researches, and resolves inquiries, and document calls. • Provides clear and concise information regarding member eligibility, along with assisting callers with completing their Medicaid applications and providing updates on their application status. • Follows documented policies and procedures including call handling and escalations. • Overall acts as an advocate for Medicaid members to ensure their needs are met. • Navigate across multiple computer screens while accessing and reviewing information from various applications. • Utilizes 5 systems to gather information and document up to 3 systems Required Qualifications: • Must be 18 years of age or older. • Have a High School Diploma or an equivalent of education required. • Must be able to submit to a pre-employment screening. • Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship. • Customer service or call center experience preferred. • Must pass the Call Center – Service Skills Assessment and Internet Speed test. • A minimum of 1-year call center experience in telephone customer service or related experience. • Computer literacy and ability to use multiple programs and navigate multiple screens. • Comfortable working within established processes and procedures. Preferred Qualifications: • Strong customer service, communication, and problem-solving skills. • Experience handling escalated customer concerns and complex issues. • Positive and energetic attitude. • Ability to communicate clearly and confidently. • Ability to multi-task and manage time effectively. • Proficiency in navigating multiple systems and maintaining accurate documentation. • Attestation to detail, grammar, and spelling accuracy. • One year of medical insurance or medical office experience, preferred. • Computer system experience with data entry and database documentation knowledge. • Previous call center or customer service experience. • Experience handling inbound customer support calls. • Bilingual skills in English/Spanish preferred. What We Offer: • Pay Rate is $17.50 per hour (Bi-weekly pay), which may be your state's minimum wage. Please take this into consideration when applying. • Benefits from day one (medical, dental, vision) for eligible roles. • PerkSpot – Employee discount program. • Paid time off and holidays. • Paid training. • Equipment provided. • Career growth and advancement opportunities. • Supportive and inclusive work environment. • No weekend. • Training is 4 weeks (8:30 am – 5:00 pm EST) After training the working hours will be an 8-hour shift in the hours of operation. • Full time schedule (40 hrs. per week) We are currently NOT hiring in the following geographies, including but not limited to: States: AK, CA, HI, MA, IL, MT, NY, & Puerto Rico Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR – Portland, MD – Montgomery County, WA – Seatle, Washington, DC Apply now and make an impact from day one Pay Transparency: Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17.50 per hour, which may be below your state's minimum wage. Please take this into consideration when applying. #Remote44 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: . Complete the form and then email it as an attachment to . You may also .
Position: Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NYSE) Earning Potential: $70,000 – $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or Canada About the Opportunity Tired of clocking in, clocking out, and getting nowhere fast? This opportunity was built for those ready to break free from the ordinary. American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative, individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging — just meaningful conversations and real impact, all from the comfort of home. Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit. Why Candidates Love Working Here A Culture That Feels Like Family Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to. Freedom + Flexibility Work from anywhere. Set a schedule that fits your life. Take control of your day — and your paycheck. Real Growth Potential Every leader in the organization began in this same position. Advancement is based on performance, not politics. Financial Rewards That Match Effort Top representatives regularly earn $90K+ annually and advance quickly. Comprehensive Benefits Employees receive access to health plans if qualified through Globe Life, along with voluntary coverage options tailored to individual needs. Key Responsibilities • Meet with families virtually to help them select benefit programs that align with their goals. • Build trust, answer questions, and guide clients through enrollment. • Manage a personal book of business and maintain long-term relationships. • Collaborate with teammates and leadership committed to mutual success. Ideal Candidate Profile • Self-motivated, positive, and eager to grow. • Excellent communicator — friendly, confident, and authentic. • Comfortable using Zoom and other online communication tools. • Must be a U.S. or Canadian citizen. • Passionate about helping others and building meaningful relationships. No prior insurance experience is required — only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided. Application Process Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative. Your future doesn't have to look like your past. Take the first step toward freedom — apply today.
Track Laborer System Driver- Fort Worth, TX
Union Pacific Corporation · Fort Worth, TX
Track Laborer System Driver- Fort Worth, TX Join our team of track laborers with a record of building and repairing track for Union Pacific for more than 150 years! As a Track Laborer - System Driver, you'll perform the maintenance, repairs and installations vital to the safe and efficient movement of trains to serve customers throughout North America! We are powered by our people, will you join our team? Required Certifications: This position requires a CDL upon hire. You must meet the following Motor Vehicle and Medical Requirements: • Must be a minimum of 21 years of age • Have valid driver's license • Have an acceptable driving record per your Motor Vehicle Record (MVR) • Medical Requirements: Must meet the medical requirements (also called physical qualifications) for commercial motor vehicle drivers as specified by the US Federal Motor Carrier Safety Administration (FMCSA). Accountabilities: • Conduct regular inspections of tracks, including beds and right-of-way, to identify any issues or defects. • Replace or repair rails, rail anchors, spikes, ballast, ties, and other track components as necessary. • Assist in the unloading and movement of track materials and equipment from rail cars, carts, or trucks. • Operate equipment such as excavators or trenchers to perform tasks such as digging holes and trenches. • Maintain track beds by clearing vegetation and brush, as well as removing dust or snow from movable track parts through sweeping, picking, and digging. • Adhere to company and industry safety rules, practices, and procedures to ensure a safe working environment. • Drive company vehicles as required for job duties. • Foster positive working relationships with colleagues, supervisors, contractors, and customers, and effectively resolve any issues that may arise. • Ensure compliance with all safety, operational, and Federal Railroad Administration (FRA) regulations and rules. • Perform additional assigned tasks or responsibilities as needed. Qualifications - Required: • Applicants must have reached the age of 21 or above. • Able to understand and apply safety rules, practice safe work habits, identify safety risks and avoid potentially risky behaviors and situations • Commercial Drivers License (CDL) Class A or Class B • Proficient verbal and written communication skills to deliver information to coworker(s) and supervisor(s) • Able to read and comprehend regulations and instructions • In order to be considered for this position, candidates are required to successfully complete an assessment in English before proceeding to the interview stage. Qualifications - Preferred: • Experience operating heavy equipment such as construction, farm, etc. (consider professional, personal, and volunteer experience) • Willing to work on-call, overtime, various shifts, 7 days a week, as well as weekends and holidays • Experience of 1 year or more in Railroad Maintenance of Way work • Experience working in a construction-type setting (consider professional, personal, and volunteer experience) • Experience welding or a welding certificate (consider professional, personal, and volunteer experience) Physical and Mental Job Requirements: • Candidates are required to successfully pass a Physical Ability Test (PAT) before being considered for employment. This is separate from the medical exam. • Physically Demanding Tasks: Must have the capacity to engage in physically demanding tasks, including occasional bending, stooping, and kneeling. • Lifting and Carrying: Must be able to occasionally lift and carry items weighing up to 65 lbs, as well as push and pull objects up to 119 lbs. • Standing: Must be capable of standing for extended periods during the workday, with the flexibility to change positions periodically for comfort. • Walking: Safely walk and maintain balance on uneven surfaces. • Climbing: Must be able to climb ladders to access truck storage as necessary. Work Conditions: • Must be legally authorized to work in the United States without requiring company sponsorship. • Must have reliable transportation for commuting to work. • Willingness and ability to work around large equipment such as railcars, locomotives, and cranes. • Must agree to wear personal protective equipment (PPE) including safety glasses, safety boots, hard hats, and hearing protection as required by the company. • Travel Requirements: Extensive travel may be necessary across Union Pacific's 23 state system, often with short notice. Assigned to traveling system work gangs (work groups) engaged in track projects throughout the Union Pacific System. Work takes place in various rural and remote geographic areas. Work may be seasonal, influenced by weather, business conditions, or seniority. Apply only to locations where you are willing and prepared to live and work. Schedules may consist of five 8-hour days with 2 days off, four 10-hour days with 3 days off, or ten 8-hour days followed by accumulated rest days. Union Pacific strives to attract all available talent. We are committed to creating an environment where all people can be their best, personally and professionally, as we remain a merit and performance-based company. What we offer: • A strengths-based, engagement-focused, and performance-oriented culture • Ongoing learning, development, and Educational Assistance (including little to no out-of-pocket cost for online and in-person courses at the University of Nebraska at Omaha and Metropolitan Community College) • 401(k) retirement plan • Employee Stock Purchase Plan with 20% match up to 5% • Medical, dental and vision insurance, which are collectively bargained for through union membership • Wellness and Employee Assistance Programs
$16.59–$24.86/hr
Vehicle Operations Logistics Specialist- Non-Driver (Non-Auction)
Cox Communications · Euless, TX
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Vehicle Operations Logistics Specialist II - Non-Driver (Non-Auction) Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors suchas the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Responsible for the detailed coordination of the flow of vehicles between the point of origin and the point of consumption in order to meet requirements of clients in support of the business operations. • Serves as senior level Vehicle Operations Logistics Coordinator. • Contacts customers to determine and/or verify vehicle availability and condition • Schedules vehicle pick-up and delivery with customers and transporters. • Plans appropriately for daily work and projects, including work of other team members. • Reconciles Logistics related issues that may arise. • Ensures customers, transporters, managers and others are advised of problems or obstacles in a timely and organized fashion. • Monitors and reports on customer compliance and transporter performance. • Compiles vehicle transportation related data and generate reports. • Serves as a coach and mentor to less experienced team members. Qualifications: • High School Diploma/GED and 3 years' experience in a related field. • OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 3 years' experience. • OR 5 years' experience in a related field Preferred: • Strong organizational skills and demonstrated capacity to develop and implement practical strategies, plans, and solutions to identified issues and problems. • Track record of taking initiative in managing multiple priorities and working effectively under pressure when facing extremely short deadlines. • Excellent verbal and written communication skills. • Good judgment, discretion, tact and the ability to work easily at all levels within the organization. • Ability to partner well with colleagues in a matrixed work environment. • Ability to work independently and to undertake responsibilities with minimal guidance. • Adapting approach and comfortable with ambiguity. • Must be adept at handling complex situations and businesses. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. EOE, including disability/vets Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
Supervisor, Customer Service Management
Cardinal Health · Olympia, WA
US-Nationwide-FIELD Full time 20187491 Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **_Job Summary_** The Supervisor, Access and Patient Support will oversee program staff performing customer service, enrollment and reimbursement activities, benefit investigations for pharmacy benefit coverage, prior authorization assistance, copay enrollment and other hub services. **_Responsibilities_** + Collaboratively oversees daily operations for an inbound and outbound patient access support team. + Ability to maintain development/training goals for team members in a 100% remote setting. + Responsible for creating and maintaining Standard Operating Procedures and work instructions & metrics specific to the program. + Responsible for conducting daily, weekly, monthly, and quarterly reviews of program metrics and reporting results to leadership. + Manages workflow within assigned team to ensure efficient customer service operations. Monitors inbound calls and workgroups, and tracks key performance indicators such as abandonment rate, Service Level, After Call Survey and First Call Resolution. + Responsible for testing/solutioning/approving program changes including those related to technology, platform upgrades and modifications to program business rules. + Meets regularly with Manager to discuss team performance and people management considerations. Assists the Manager in implementing new policies and procedures. + Conducts development-based biweekly/monthly/quarterly 1x1s with team members and holds responsibility for providing effective coaching, development and feedback on both performance and goal setting. + Resonsible for managing Workday tasks; approvals timecards, PTO, etc. + Comply with all Local, State, and Federal laws and regulations as they pertain to services provided by the Company. This includes supporting and demonstrating compliance with the Company's Compliance and HIPAA Plans. + Collaborates with internal business partners to provide effective responses and resolutions to complex program related issues. + Manages time and independently prioritizes work responsibilities to meet key deadlines as assigned by manager. + Maintains daily contact with client/3rd party partners by leveraging excellent verbal and written communication skills. + Other duties as assigned. **_Qualifications_** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-3 years proven experience in a leadership position within a call center preferred, exposure to customer service + Strong communication and customer service skills, (written and verbal) + Excellent leadership, troubleshooting, time management, and problem-solving skills + Ability to prioritize multiple, concurrent assignments and work with a sense of urgency + Highly organized by utilizing time management skills + Commitment to the continued development of oneself and team members + Ability to lead and engage remote employees + Shift flexibility required if coverage is needed on an early/later shift **TRAINING AND WORK SCHEDULES** **:** Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 8:00am- 5:00pm CST. **REMOTE DETAILS** : This position is remote. Working remotely, full-time requires a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide the computer, technology and equipment needed to successfully perform the job. The employee is responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated salary range:** $65,500 - $93,550 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with myFlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 11/14/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here ( Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. We are a crucial link between the clinical and operational sides of healthcare, delivering end‑to‑end solutions and data‑driving insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care. With more than 50 years of experience, we seize the opportunity to address healthcare's most complicated challenges - now, and in the future. View Cardinal Health on YouTube (