Client Support Specialist
Enablecomp · Franklin, TN
Job description(tap to read)
EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers (ASCs) nationwide. Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert human-in-the-loop integration, EnableComp provides solutions across the revenue lifecycle for Veterans Administration, Workers' Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid claims as well as denials for all payer classes. By partnering with clients to supercharge the reimbursement process, EnableComp removes the burden of payment from patients and provider organizations while enabling accelerated cash, higher and more accurate yield, clean AR management, reduced denials, and data-rich performance management. EnableComp is a multi-year recipient the Top Workplaces award and was recognized as Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024 and is among the top one percent of companies to make the Inc. 5000 list of the fastest-growing private companies in the United States for the last eleven years. Position Summary The Client Support Representative is an operational support role within the Client Support team, responsible for executing core tasks that enable EnableComp's revenue cycle operations. This role focuses primarily on medical documentation retrieval and processing, assisting with inventory reconciliation compilation, and supporting prebill work queue resolution. The Client Support Representative partners with the Client Delivery team to communicate operational findings and escalate client-impacting issues, ensuring seamless coordination across functions. This role does not have direct client interaction; all client communication is facilitated through the Client Delivery team. Key Responsibilities • Retrieve and acquire medical documentation from client systems, including but not limited to implant invoices, UB-04 documents, Explanations of Benefits, and medical record components • Submit document request lists and monitor outstanding requests on a regular cadence to ensure EnableComp receives necessary claim documentation for processing • Scan, upload, and store medical documentation and confidential patient health information (PHI) in accordance with EnableComp's data handling standards • Assist in compiling client reconciliations by gathering and organizing data from client systems and EnableComp platforms to prepare reconciliation reports for review and resolution • Assist in working client reconciliations by researching closed and returned claims, resolving open items, posting adjustments, entering refund and payment research requests, and reviewing or rebilling missing claims • Support prebill work queue resolution for assigned clients, maintaining performance within established KPI standards • Partner with Client Delivery team members to communicate operational findings, escalate client-impacting issues, and ensure alignment on inventory and documentation needs • Identify and report client system issues, workflow barriers, and process gaps to the Client Support People Leader for resolution or escalation • Identify and escalate recurrent process gaps that contribute to claims appearing on reconciliations to the Client Support People Leader, supporting upstream resolution by Revenue Services • Maintain accurate and consistent documentation within the E360 platform in real time as actions are completed, ensuring all account activity is properly recorded • Use multiple systems to perform accurate and timely data entry in support of operational workflows • Assist in efficiently moving work through the department and cooperate with other departments as needed • Follow established standard operating procedures (SOPs) and contribute feedback on process improvement opportunities • Other duties as assigned Requirements and Qualifications • High School Diploma or GED required • 1+ years of experience in a healthcare operations, revenue cycle, or document management environment preferred • Familiarity with medical claims documentation and payer/provider data processes preferred • Equivalent combination of education and experience will be considered • Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, and Outlook) • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. • Regular and predictable attendance Special Considerations and Prerequisites • Practices and adheres to EnableComp's Core Values, Vision and Mission • Ability to handle large volumes of work while paying close attention to detail • Ability to work in a fast-paced environment with a strong sense of urgency • Demonstrated ability to work under limited supervision, manage multiple tasks, and prioritize assignments within time constraints • Effectively communicate issues, problems, and results that impact timelines for task completion • Ability to interact professionally at multiple levels within the organization • Strong organizational skills and attention to detail • Willingness to learn and adapt in a dynamic, evolving operational environment EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment. EnableComp recruits, develops and retains the industry's top talent. As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people. We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies. If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you. Don't just take our word for it! Hear what our people are saying: "I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other." - Revenue Specialist "I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun." - Supervisor, Operations
Ready to build a career without financial ceilings? AmeriPro Roofing, an industry-leading name in exterior home remodeling for over two decades, is immediately hiring Outside Sales Representatives. In this role, you will be the face of our brand, using direct, door-to-door canvassing to connect with local homeowners and guide them through essential exterior improvements. We provide the platform, the training and an uncapped commission structure-you bring the drive to succeed. This position is tailormade for driven, "hunter" mentality sales professionals with a proven track record of chasing and closing new business OR those who are motivated, willing and eager to learn new skills, this is the perfect launchpad for your sales career! What sets AmeriPro Roofing apart • Leading CRM and technology (Service Titan) for transparent pricing, margin visibility, scheduling, and seamless workflows that drive efficiency and accountability. • Company-provided leads supplementing self-generated pipeline. • Robust training, field support, and clear advancement paths (mentorship). Compensation and Benefits: • Pay OTE: $120,000–$250,000 per year, plus incentives. • Performance Pay + Commission Offset (payment on sales activities) • Vehicle allowance (for qualifying vehicles) • Company Provided Leads (supplement self-generated efforts) • Training, Mentorship, tools and tech provided Day in the Life: • Morning: Route planning, review yesterday's follow-ups, confirm inspections. • Midday: Door-to-door canvassing and neighborhood networking, perform exterior inspections, assist homeowner in claim process or retail quote. Enter data using our mobile canvass application. • Afternoon: Door-to-door canvassing, Run scheduled inspections (leads), documentation, estimates in our leading CRM Service Titan. • Evening: Customer follow-ups, proposal reviews, pipeline updates. Responsibilities and Activities: • Generate Leads: Identify new clients through door-to-door outreach, networking, and referrals. • Convert Issued Leads: Marketing will provide various lead types through internal and external channels. Leads are supplemental to your generated efforts. • Conduct Roof/Exterior Inspections: Assess properties for storm damage and overall exterior diagnosis to identify and establish need, measure project areas, and document the condition of materials. • Educate Homeowners: Explain and build value in our products and services, our brand, discuss the insurance claims process or retail pricing with financing, ensuring the customer understands their exterior home solution options. • Build Relationships: Establish and maintain strong client connections to drive satisfaction and generate referrals. • Monitor Sales Performance: Identify market opportunities, track progress, and share updates with internal team and Branch Sales Leadership • Solve Problems: Address client concerns to ensure seamless experience from inspection to installation. Qualifications: • 1-2+ years full cycle sales experience with a proven track record preferred • 1-2 years' experience using CRM (Service Titan, Salesforce, HubSpot, etc.) Proficiency with Microsoft Office 365 preferred • Valid driver's license, reliable and insured vehicle; working availability to include evenings/weekends. • Excellent communication, negotiation, time management and organizational skills • Self-directed, coachable, resilient and motivated by performance-based compensation • Comfortable with outdoor field work and using mobile apps, mobile device for photos/notes/lead entries. Location: Nashville, Franklin, Hendersonville, Clarksville, Murfreesboro, Spring Hill, Columbia and surrounding areas. Field based territory travel. #LP
Regional Dry Van Truck Driving Job in Franklin, TN
Epes Transport System Inc · Franklin, TN
Regional Dry Van Truck Driving Job - Franklin, TennesseeRegionalCDL-A Regional Company Truck Driver Jobs Earn .60 CPM + up to .09 CPM Performance Pay95 Years Strong. Still Investing in Our Drivers.Looking for a raise? Our drivers are getting 2.New Pay Raise Effective August 2$0.63 CPM Base + up to $0.09 CPM Performance PayAnother Pay Raise Effective October 4$0.65 CPM Base + up to $0.09 CPM Performance PayAt EPES Transport, we're hiring experienced CDL-A drivers for regional routes that keep you moving and get you home on a schedule you can count on. If you're ready for consistent freight, competitive pay, and weekends at home, this is where it comes together.With over 90 years of proven success as North Carolina's largest private trucking company, EPES delivers the stability and support drivers can rely on—mile after mile.What You Can Expect as an EPES Regional Driver • Earn Avg $1350 - $1500 • NEW PAY RAISE – .60 CPM • Monthly utilization bonus (up to .09 CPM) • Home Most Weekends • North East Optional (+0.25 CPM for NE Routes) • Per diem pay- Optional • 75% drop & hook / 99% no-touch customer freight • Late-model equipment with inverters & idle solutions • Assigned driver manager + 24/7 support • Paid orientation (2 days) Benefits That Start Working for You Fast • Medical, dental & vision – start in 30 days • 401(k) with company match after 90 days • Paid vacation + 7 paid holidays (eligible from hire) • Breakdown, HazMat & additional pay opportunities • Referral bonus program • Pet policy -upon approval of pet • Wellness coach support Built Around Your Life Off the Road • Home parking is available if you live outside a 30-mile radius of a terminal • Consistent routes that help you plan your time—not guess at it Requirements: • Valid CDL-A and at least 21 years old • 1 year of verifiable experience within the last 3 years OR 2 years within the last 5 years • Stable work history Drive Regional. Be Home Weekends. Keep Moving Forward.If you're an experienced driver looking for a regional role that delivers steady miles, strong pay, and real home time, EPES is ready when you are.Experienced CDL-A drivers can enjoy steady regional miles, strong pay ($63K–$90K+), and reliable weekend home time with EPES Transport. With consistent freight, mostly no-touch loads, modern equipment, and full benefits starting quickly, this role offers the stability and support of a trusted carrier while helping you maintain a better work-life balance.Franklin, Tennessee Regional Dry Van Truck Driver JobEpes Transport Regional Dry Van Truck Driving Job in Franklin, TN
Online Grocery Pick-Up Clerk
Kroger · Franklin, TN
Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. RESPONSIBILITIES *Essential Job Functions:* · Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality. · In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders. · Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. · In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards. · E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. · Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness. · Adhere to local, state, and federal laws, food safety procedures, and company guidelines. · Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones. · Read and follow directions given in the note section · Ensure quality and freshness of all items chosen · Communicate with customers via a portable phone and respond to calls in a professional and timely manner · Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars · Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping. · Process the orders through the point of sale (POS) system · Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock · Maintain organization and cleanliness of staging areas and equipment · Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor · Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair · Perform required opening and closing procedures · Assist in training new e-Commerce team members · Meet/exceed productivity standards · Ability to work cooperatively in high paced and sometimes stressful environment. · Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. · Ability to act with honesty and integrity regarding customer and business information. · Ability to follow directions and seek assistance when necessary to resolve customer and business issues. · Provide sup QUALIFICATIONS *Minimum Position Qualifications:* * Ability to work without supervision * Ability to read shelf tags * Basic math skills (i.e., counting, addition, and subtraction) * Excellent oral/written communication skills * * *Desired Previous Experience:* * Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier
Online Grocery Pick-Up Clerk
Kroger Family Of Companies · Franklin, TN
Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety....Clerk, Grocery, Online, Retail