Manager, Counsel - Retail Bank Legal (Hybrid)
Capital One · Danville, VA
Job description(tap to read)
Manager, Counsel - Retail Bank Legal (Hybrid) The Capital One Legal team thrives on collaboration and creates an environment where everyone's voice is heard. This exciting role will allow you to use your depth and breadth of experience to strategize and influence management, as wellas the business lines you support. In addition, you will have the opportunity to enhance your skills and broaden your knowledge. Come to Capital One to be a part of challenging work while enjoying our exceptional culture and work life balance. An amazing opportunity exists for an experienced attorney to join Capital One's Consumer & Small Business Legal team. In this critical business counsel role, you will provide strategic legal counsel to the team that manages Capital One's branches and cafes. You will also support our customer complaints line of business. Senior executives at Capital One rely on trends identified in customer complaints to make business decisions - you will serve a critical role in investigating, responding to and identifying strategic insights from these complaints. In this role, you will support Capital One's customer-facing physical footprint and help identify trends within the company, across the financial industry, as well as both the federal and state regulatory environment. As business counsel, you will: • Serve as the legal point of contact for bank and cafe operations functions - including support for questions that arise in connection with branch and cafe servicing and operations strategy; • Provide legal advice and support on responses to customer complaints and disputes; • Work with compliance and business partners to investigate consumer complaints and develop appropriate written response; • Identify and coordinate resolution of potential line of business compliance or operational errors; • Provide legal advice on approaches for standardized responses to particular types or recurring instances of complaints or non-lit demands for compensation; • Provide information on litigation and regulatory trends; • Translate the laws and legal requirements for the business teams and the business intent for the legal team and legal subject matter experts; and • Actively engage with colleagues to provide legal support as part of a collaborative and cross-functional team. This role is hybrid meaning associates spend 3 days per week in-person at one of our offices listed on this job posting. Basic Qualifications: • Juris Doctor from an accredited law school • Active member in good standing of at least one state bar • At least 3 years of experience as an attorney in a law firm, at a government agency, as a military judge advocate or as in-house counsel Preferred Qualifications: • 4+ years of experience as an attorney in a law firm, in-house legal department, or government agency involving regulatory experience, with specific experience in advising bank depository business teams • Expertise in Regulation E, Regulation CC, Regulation DD, UDAAP, Articles 3, 4 and 4A • Knowledge of deposit account ownership structures, FDIC insurance requirements • Knowledge of The Uniform Commercial Code (UCC) • Ability to prioritize and manage a significant volume of legal questions on a broad array of topics with multiple and simultaneous deadlines • Ability to rapidly synthesize new information and make quick, well-grounded decisions • Ability and desire to learn new areas of law • Strong communication and interpersonal skills • Strong analytical and organizational skills At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $164,800 - $188,100 for Manager, Counsel Richmond, VA: $149,800 - $171,000 for Manager, Counsel Riverwoods, IL: $149,800 - $171,000 for Manager, Counsel Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$16/hr
Call Center Representative – Medicaid Member Support
Conduent State Healthcare, LLC · Danville, VA
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Call Center Representative – Medicaid Member Support Location: Remote-South Carolina (Must reside within a 60-mile radius of Columbia, SC) Pay Rate: $16.00 per hour Employment Type: Full-time Shift Information: 40 hours per week Job Summary: We're hiring a Call Center Representative-Medicaid Member Support, where you'll play a key role in delivering exceptional customer service and resolving complex customer inquiries. In this position, you will handle escalated customer issues, provide high-quality service support in a fast-paced call center environment. Your assistance will make a positive difference in the organization you support. You will be able to provide successful administration and resolve inquiries and deliver positive customer experience while meeting performance goals. Key Responsibilities: • Using a computerized system, responds to South Carolina Medicaid member inquiries in a call center environment using standard scripts and procedures. • Gathers information, assesses caller needs, researches, and resolves inquiries, and document calls. • Provides clear and concise information regarding member eligibility, along with assisting callers with completing their Medicaid applications and providing updates on their application status. • Follows documented policies and procedures including call handling and escalations. • Overall acts as an advocate for Medicaid members to ensure their needs are met. • Navigate across multiple computer screens while accessing and reviewing information from various applications. • Utilizes 5 systems to gather information and document up to 3 systems Required Qualifications: • Must be 18 years of age or older. • Have a High School Diploma or an equivalent of education required. • Must be able to submit to a pre-employment screening. • Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship. • Customer service or call center experience preferred. • Must pass the Call Center – Service Skills Assessment and Internet Speed test. • A minimum of 1-year call center experience in telephone customer service or related experience. • Computer literacy and ability to use multiple programs and navigate multiple screens. • Comfortable working within established processes and procedures. Preferred Qualifications: • Strong customer service, communication, and problem-solving skills. • Experience handling escalated customer concerns and complex issues. • Positive and energetic attitude. • Ability to communicate clearly and confidently. • Ability to multi-task and manage time effectively. • Proficiency in navigating multiple systems and maintaining accurate documentation. • Attestation to detail, grammar, and spelling accuracy. • One year of medical insurance or medical office experience, preferred. • Computer system experience with data entry and database documentation knowledge. • Previous call center or customer service experience. • Experience handling inbound customer support calls. What We Offer: • Pay Rate is $16.00 per hour (Bi-weekly pay), which may be your state's minimum wage. Please take this into consideration when applying. • Benefits from day one (medical, dental, vision) for eligible roles. • PerkSpot – Employee discount program. • Paid time off and holidays. • Paid training. • Equipment provided. • Career growth and advancement opportunities. • Supportive and inclusive work environment. • No weekend. • Training is 4 weeks (8:30 am – 5:00 pm EST) After training the working hours will be an 8-hour shift in the hours of operation. • Full-time schedule (40 hrs. per week) We are currently NOT hiring in the following geographies, including but not limited to: States: AK, CA, HI, MA, IL, MT, NY, & Puerto Rico Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR – Portland, MD – Montgomery County, WA – Seatle, Washington, DC Apply now and make an impact from day one Pay Transparency: Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.00 per hour, which may be below your state's minimum wage. Please take this into consideration when applying. #Remote44 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: . Complete the form and then email it as an attachment to . You may also .
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Healthcare Customer Service Representative Location: Remote Pay Rate: $16.00 per hour Employment Type: Full-time Shift Information: 40 hours per week Job Summary: We're hiring a Healthcare Customer Service Representative, where you'll play a key role in delivering exceptional customer service and resolving complex customer inquiries. In this position, you will handle escalated customer issues, provide high-quality service call center environment. Your assistance will make a positive difference in the organization you support. You will be able to provide successful administration and resolve inquiries and deliver positive customer experience while meeting performance goals. Key Responsibilities: • Provides 24/7 phone coverage for our partners and handles inquiries. • Assesses calls to provide service immediately, be transferred, or require follow-up for client resolution. • Identifies customer needs by referring to case notes and examining each as a specific case. • Performs routine call center activities concerning business products and services. • Uses standard scripts and established guidelines and under supervision, to meet SLAs. • Provides customers with information that is specialized and communicated in a warm empathetic manner. • Gathers all necessary information to update the database. • Escalates issues to senior levels, based on complaints or concerns. • Explains company policies to customers. • Expand skills within an analytical or operational process and maintain appropriate license, training, and certifications. • Apply experience and skills to complete assigned work. • Works within established procedures, practices, and with a moderate degree of supervision. • Performs business support or technical work, using data organizing and coordination skills to complete assignments and in some areas, requires vocational training, certifications, licensures, or the equivalent experience. • Provide day-to-day contracted services to external clients and contracted services may include technical or non-technical customer support, transaction processing and sales & marketing services. • Performs other duties as assigned and comply with all policies and standards. Required Qualifications: • Must be 18 years of age or older. • Have a High School Diploma or an equivalent of education required. • Must be able to submit to a pre-employment screening and drug test. • Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship. • Customer service or call center experience preferred. • Must pass the Call Center – Service Skills Assessment. • Must have Customer Service Experience in a Call Center environment is preferred. • Must have MS Office experience-ability to proficiently use Word and Outlook. • Must have experience working with Medical Insurance, Medicaid or Pharmacy Benefits preferred. • Must be able to work weekends and some holidays (some nights, weekends, holidays as this is a 24/7 operation). Preferred Qualifications: • Strong customer service, communication, and problem-solving skills. • Experience handling escalated customer concerns and complex issues. • Positive and energetic attitude. • Ability to communicate clearly and confidently. • Ability to multi-task and manage time effectively. • Attestation to detail, grammar, and spelling accuracy. • One year of medical insurance or medical office experience, preferred. • Computer system experience with data entry and database documentation knowledge. • Previous call center in a customer service background environment. • Experience handling inbound customer support calls. What We Offer: • Pay Rate is $16.00 per hour (Bi-weekly pay), which may be your state's minimum wage. Please take this into consideration when applying. • Benefits from day one (medical, dental, vision) for eligible roles. • PerkSpot – Employee discount program. • Paid time off and holidays. • Paid training. • Equipment provided. • Career growth and advancement opportunities. • Supportive and inclusive work environment. • Training hours: 9:00 AM – 6:00 PM (PST). • Full-time schedule: 10:00 AM – 7:00 PM (PST) We are currently NOT hiring in the following geographies, including but not limited to: States: AK, CA, HI, MA, IL, MT, NY, & Puerto Rico Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR – Portland, MD – Montgomery County, WA – Seatle, Washington, DC Apply now and make an impact from day one Pay Transparency: Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.00 per hour, which may be below your state's minimum wage. Please take this into consideration when applying. #Remote44 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: . Complete the form and then email it as an attachment to . You may also .
Regional CDL-A Reefer Truck Driver Job - (Earn up to $.625 CPM!)
USA Truck · Danville, VA
We've increased our regional driver base pay by $.05 cents per mile! It's an exciting time for CDL-A truck drivers to join USA Truck's Regional division! We offer great home time options and unique benefits when you join the USA Truck team. Learn more and apply today! Our CDL-A Regional Truck Driver Jobs Offer: • Competitive pay (Certified Top Pay Carrier) • Weekly home time options available • Mileage pay - Earn up to $.625 CPM based on experience • PLUS a $0.05 CPM Quarterly Mileage Bonus Bonus Opportunities • Sign-On Bonus $2500 • Paid out $750 after first dispatch • $750 after 30 days • $1000 after 60 days • Long Haul Tenure Reward • Quarterly bonus - earn an additional $0.05 CPM each quarter • Earn up to $3,000 in driver referral bonuses for qualified referrals CDL-A Regional Driver Benefits: • Paid time off (PTO) • Paid orientation • 6 paid holiday opportunities annually • Comprehensive healthcare coverage including Medical, Dental, and Vision • Company-paid Life and AD&D insurance • Access to a wide range of voluntary benefits • CDL Defender, Family Defender, and Identity Defender coverage options • 401(k) retirement plan • HSA and FSA benefit options • Rider and pet policy Veteran-Friendly Employer with Added Financial Support USA Truck is proud to be a Department of Labor Registered Apprenticeship Program employer and an approved Veterans Affairs Monthly Housing Allowance (MHA) provider. Veterans transitioning from active duty may qualify for additional monthly housing benefits while training and advancing their trucking career with USA Truck. Equipment & Technology • Late-model trucks equipped with 1500-1800 watt inverter • 100% automatic transmissions • Advanced in-cab technology including electronic logging and GPS navigation systems CDL-A Regional Truck Driver Job Requirements: • Valid CDL-A • Must be at least 21 years of age • 6+ months CDL-A driving experience required • No DUI, DWI, or moving violations involving drugs or alcohol in the last 3 years A more positive driver experience starts at USA Truck. Fill out our short form today! Call 844-579-0850 or Apply Online!
TOP PAYING TRUCK DRIVING JOBS: CRETE IS HIRING DRIVERS! WE VE RAISED PAY AGAIN! ;'> AT CRETE CARRIER, INDUSTRY LEADING PAY IS JUST THE BEGINNING Yes, you read that right for the second time this year, our drivers are getting a pay raise. We re implementing a $0.04 per mile raise for our Crete and Shaffer OTR (21-day) national fleets, with starting pay on those fleets now $0.68 $0.71 per mile, with the top 50% of those drivers now averaging over $107,000 annually. Since April 2026 alone, we ve given our over-the-road drivers a $0.07 per mile increase. Call a recruiter today to learn more. (855) 335-2857 DISCOVER THE DIFFERENCE Job Description: Crete Carrier offers CDL A Drivers a Dedicated for Tractor Supply Salary: $85,337 CPM: Starting pay $.67-$.70 CPM Experience: One-year verifiable tractor trailer experience with a class A CDL DON'T WAIT, APPLY TODAY ➤ DRIVER APPLICATION Complete our short form application and a recruiter will follow up with you. ➤ CALL A DRIVER RECRUITER Call to speak to a recruiter and apply over the phone. (855) 335-2857