$38.06–$44.50/hr
Bilingual Senior Asset Recovery Specialist
Greenstate Credit Union · Clive, IA
Job description(tap to read)
Position Summary Reviews and works all assigned accounts, ensuring all applicable collections and recovery efforts are completed. Makes determinations, via full analysis of accounts, on loss mitigation options, repossession, foreclosure, charge off and recovery placement. Completes all applicable and necessary efforts to reach member via phone, electronic and written correspondence with the goal of resolving delinquency, maximizing recoveries and mitigating losses for the credit union. Responsible for determining asset values, cost effectiveness and lien position. Responsible for maintaining account information and communication with vendors. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success—now and in the future—is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Pay range for this hourly position is $38.06 - $44.50/hr with a progressive benefits package. Essential Duties and Responsibilities Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change. • Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. • Demonstrates a positive member service (internal and external) focus at all times. • Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. • Ensures confidentiality of member information. • Supports a diverse and inclusive work environment. • Reviews daily delinquency, repossession, recovery, deceased and loss mitigation queues. Completes all necessary follow-ups on accounts via telephone, electronic, and written correspondence. Contacts co-makers, co-borrowers and guarantors. • Makes collection contacts to legal and/or recovery accounts as well as accounts where member is deceased and performs and tasks or duties to aid in collection of past due, charged off or overdrawn accounts. • Completes all required due diligence and contact attempts on deceased member accounts. • Maintains accurate and punctual member records. Documents all communication, collections activity and escalation of accounts. • Performs legal, factual, and records research, as well as extensive skip-tracing to locate members and assets. • Makes determinations on Cease-and-Desist accounts. • Completes loss mitigation reviews, including but not limited to gathering necessary documents and information from members to complete a full analysis. Orders property valuation and title search. Underwrites borrower's income through review or applicable documentation. Completes all due diligence and follows up with members to get loan modifications agreements signed and closed. • Works cooperatively with Collections Supervisor and SVP/Collections & Recoveries on loss mitigation reviews outside of delegated authority. • Completes recommendation for charge off or foreclosure to Collections Supervisor including detailed analysis completed for the recommendation. • Responsible for preparing required updated monthly reporting on loss mitigation, repossession, recovery and remarketing. • Handles all matters regarding asset recovery including, but not limited to, determination of cost effectiveness within delegation of authority. Approval, assignment and monitoring of repossession in a timely manner. Recommendation and coordination of replevin action with our legal department. And recommendation for charge off once assets are recovered and remarketed or efforts have been exhausted. • Makes decisions on and possesses the approval authority to negotiate settlements within delegated operational areas and manages post charge-off recovery. • Prepares and submits required information for short sale, abandonment, and settlement requests which are outside delegated authority limits. • Represents the credit union as a witness in litigation proceedings on externally placed legal accounts, which may require travel. • Refers members to financial counseling when necessary. • Responsible for communication with vendors. Ensuring up to date information is shared, records are accurately maintained, and vendors are processing requests in a timely manner. • Provides coaching and feedback to peers where appropriate to ensure effective handling of delinquent accounts. • Assists in new hire training or job shadowing when necessary. • Responsible for monitoring Bankruptcy accounts to ensure members are adhering to the court ordered bankruptcy plan. Coordinates with Legal department to ensure follow up if members are not adhering to plan. Also responsible for monitoring and taking appropriate action on discharged bankruptcies, aiming to mitigate losses for the credit union. • Oversees end-to-end claim management of all Insured products assigned to Collections Department including, but not limited to, Total Loss, Guaranteed Asset Protection, Lenders' Protection, Depreciation Protection Waiver, etc., Manages the relationship with appropriate vendor and/or member, providing all requested and required documentation and timely follow up. • Manages interactions within direct dealerships to request and follow-up on refunds of back-end products including service contracts, insurance products and vehicle products working with the VP / Indirect Lending when needed. • Answers questions from member, internal staff, and dealers related to products and related claims. • Assists in updating process documentation. • Assumes responsibility for related duties and special projects as required or assigned. • Understand and adhere to company policies and procedures, including all applicable state and federal collection laws and regulations. • Performs all other duties as assigned. Job Requirements/Expectations • High School Diploma or GED. • Minimum of five years collection experience. • Ability to complete full analysis of loans to make correct determination on possible repossession, foreclosure, charge off or recovery placement with the goal of mitigating losses and maximizing recoveries for the credit union. • Working knowledge of legal principles, practices, terminology and research techniques. • Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Job may require non-traditional workweek with extra hours including evening and/or weekend duties. • Ability and desire to interact with co-workers to develop positive and effective working relationships in all areas of Credit Union services. • General knowledge of lien positions & perfections. • Demonstrated excellence in consulting and advising members via telephone and written communication. • Interpersonal and persuasive skills necessary to gather data from several sources and to represent the Credit Union in a positive way during periods of stressful member contact. • Ability to work independently, prioritize assignments, organize work efficiently, and make decisions independent of input from immediate supervisor. • Ability to handle large volumes of details. • Accuracy, attention to detail and strategic thinking required. • Excellent analytical skills. • Ability to operate related computer applications and office equipment. • Must be bondable. Reporting Relationship Reports to the Collections Supervisor. Supervisory Responsibilities This position is not responsible for the supervision of others. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. #LI #ID
Deliver for Walmart, Sam's Club and other retailers
Spark Driver · Clive, IA
See Spark Driver Rewards Program at. The Spark Driver app is available on both iOS and Android mobile devices. You must be 18 years of age or older to complete deliveries with the Spark Driver platform.
Additional Information Weekend availability preferred Job Number 26110789 Job Category Engineering & Facilities Location 1520 NW 114th Street, Clive IA 50325, United States VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management Pay Range: $25.00-$25.00 per hour POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day's activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display advanced ability to read standard blue prints and electrical schematics concerning plumbing and HVAC. Display above average engineering operations skills and strong general mechanical ability. Display proficiency in at least three of the following categories, above average skills in three more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Safely perform highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters - ensuring all methods, materials and practices meet company standards and Local and National codes - with little or no supervision. Troubleshoot and perform repairs on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, air conditioners, HVAC equipment, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and program TV's. Use the Lockout/Tagout system before performing any maintenance work. Display advanced knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. Perform advanced troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability to train and mentor other engineers as necessary. Display ability to perform Engineer on Duty responsibilities, including readings and rounds. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent and vocational or technical background. Related Work Experience: Extensive experience and training in general maintenance, electrical or refrigeration, parts inventory and requisition, exterior and interior surface preparation and painting. At least 2 years of hotel engineering/maintenance experience. Supervisory Experience: No supervisory experience. License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal Chlorofluorocarbon (CFC) Certification Must meet applicable state and federal certification and/or licensing requirements. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.a25371ca-cde7-4fb6-ba87-2cf40b156c8b
Spark Driver Delivery - Onboarding Immediately
Spark Driver · Clive, IA
Available in more than 3,650 cities and all 50 states, the Spark Driver platform makes it possible for you to reach thousands of customers!. Be authorized to perform services as an independent contractor in the U. Want to be your own boss? With the Spark Driver™ app, you can make some extra cash b
Loan Acquisition Specialist
OneMain Financial · Clive, IA
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role • Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service • Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals • Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs • Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations • Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems • Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude • Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options Requirements: • High School Diploma or GED Preferred: • Sales, Collections or Customer Service experience Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday. Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances • Up to 4% matching 401(k) • Employee Stock Purchase Plan (10% share discount) • Tuition reimbursement • Paid time off (15 days' vacation per year, prorated based on start date) • Paid sick leave as determined by state or local ordinance (prorated based on start date) • 11 Paid holidays (4 floating holidays, prorated based on start date) • Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee