$20/hr

TCC - IA East 14Th - FT - Retail Sales Representative

TCC Wireless (T-Mobile) · Des Moines, IA

Full-timeRetailPosted New
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Retail Sales Representative Full-Time Retail Sales Representative T-Mobile Premium Retailer - TCC Wireless Make up to $20+/hour all in! Base pay and commission! The Retail Sales Representative enjoys a fast-paced and high energy environment. As a Retail Sales Representative you are the connection between the customer and the T-Mobile brand. You are fun, energetic and fierce about the wireless industry and knowing your gear inside and out – from the latest phones to the most competitive pricing plans. As a member of the TCC Wireless family, you have a passion for creating long lasting relationships and meaningful connections with not only your customers, but your business colleagues as well. Essential Functions Must be able to perform the essential functions of the position with or without reasonable accommodation. • Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs. • Drives monthly revenue goals through acquiring new customer accounts, maximizing existing customers' accounts, identifying revenue opportunities, and excelling in quality metrics. • Builds relationships with TCC Wireless employees and customers across all channels of the business. • Works with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards. • Ensures compliance with all company policies and procedures. • Maintains store appearance, back room, restrooms and individual work area according to the retail store standards. • Patiently explores customer needs regarding their experience with thoughtful questions and support with service activations, changes and bill payments, equipment replacement, selling accessories and processing price plan changes and upgrades. • Retail Sales Representative is responsible for achieving assigned performance metrics. Minimum Qualifications • High School Diploma or GED • Minimum 6 months experience in retail and/or sales with a strong customer focus • Legally authorized to work in the United States • Ability to work nights, weekends, and holidays in a retail environment • Professional, energetic, honest, patient and empathetic • Ability to problem solve, analyze results, plan for the future, and make good decisions • Excellent written, verbal and interpersonal communications skills • Reliable transportation • Must be able to stand for long periods of time on the sales floor • Must be able to move and/or lift up to 25 pounds Benefits Offered: • Medical, dental and vision • 401k match • Phone service discounts • Development and growth opportunities EEO Statement TCC Wireless, LLC is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

$16/hr

Healthcare Customer Service Representative

Conduent State Healthcare, LLC · Des Moines, IA

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Healthcare Customer Service Representative Location: Remote Pay Rate: $16.00 per hour Employment Type: Full-time Shift Information: 40 hours per week Job Summary: We're hiring a Healthcare Customer Service Representative, where you'll play a key role in delivering exceptional customer service and resolving complex customer inquiries. In this position, you will handle escalated customer issues, provide high-quality service call center environment. Your assistance will make a positive difference in the organization you support. You will be able to provide successful administration and resolve inquiries and deliver positive customer experience while meeting performance goals. Key Responsibilities: • Provides 24/7 phone coverage for our partners and handles inquiries. • Assesses calls to provide service immediately, be transferred, or require follow-up for client resolution. • Identifies customer needs by referring to case notes and examining each as a specific case. • Performs routine call center activities concerning business products and services. • Uses standard scripts and established guidelines and under supervision, to meet SLAs. • Provides customers with information that is specialized and communicated in a warm empathetic manner. • Gathers all necessary information to update the database. • Escalates issues to senior levels, based on complaints or concerns. • Explains company policies to customers. • Expand skills within an analytical or operational process and maintain appropriate license, training, and certifications. • Apply experience and skills to complete assigned work. • Works within established procedures, practices, and with a moderate degree of supervision. • Performs business support or technical work, using data organizing and coordination skills to complete assignments and in some areas, requires vocational training, certifications, licensures, or the equivalent experience. • Provide day-to-day contracted services to external clients and contracted services may include technical or non-technical customer support, transaction processing and sales & marketing services. • Performs other duties as assigned and comply with all policies and standards. Required Qualifications: • Must be 18 years of age or older. • Have a High School Diploma or an equivalent of education required. • Must be able to submit to a pre-employment screening and drug test. • Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship. • Customer service or call center experience preferred. • Must pass the Call Center – Service Skills Assessment. • Must have Customer Service Experience in a Call Center environment is preferred. • Must have MS Office experience-ability to proficiently use Word and Outlook. • Must have experience working with Medical Insurance, Medicaid or Pharmacy Benefits preferred. • Must be able to work weekends and some holidays (some nights, weekends, holidays as this is a 24/7 operation).   Preferred Qualifications: • Strong customer service, communication, and problem-solving skills. • Experience handling escalated customer concerns and complex issues. • Positive and energetic attitude. • Ability to communicate clearly and confidently. • Ability to multi-task and manage time effectively. • Attestation to detail, grammar, and spelling accuracy. • One year of medical insurance or medical office experience, preferred. • Computer system experience with data entry and database documentation knowledge. • Previous call center in a customer service background environment. • Experience handling inbound customer support calls.   What We Offer: • Pay Rate is $16.00 per hour (Bi-weekly pay), which may be your state's minimum wage. Please take this into consideration when applying. • Benefits from day one (medical, dental, vision) for eligible roles. • PerkSpot – Employee discount program. • Paid time off and holidays. • Paid training. • Equipment provided. • Career growth and advancement opportunities. • Supportive and inclusive work environment. • Training hours: 9:00 AM – 6:00 PM (PST). • Full-time schedule: 10:00 AM – 7:00 PM (PST) We are currently NOT hiring in the following geographies, including but not limited to: States: AK, CA, HI, MA, IL, MT, NY, & Puerto Rico Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR – Portland, MD – Montgomery County, WA – Seatle, Washington, DC Apply now and make an impact from day one Pay Transparency: Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.00 per hour, which may be below your state's minimum wage. Please take this into consideration when applying. #Remote44 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: . Complete the form and then email it as an attachment to . You may also .

Weekly payUrgentFull-timeCustomer Service/Call Center
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CDL-A Truck Drivers: GREAT ROUTES AVAILABLE! Top Pay & BenefitsOTR Drivers:Average 2,000+ miles per week. Bonuses may be available. Count on consistent miles and paycheck with flexible home time that works for you.Regional Opportunities:Drive regional and earn strong pay and dependable miles with the confidence of knowing you'll be home every week. Average 1,500 - 2,000+ miles per week. Bonuses may be available.Dedicated Routes:Drive dedicated and enjoy reliable schedules, predictable pay, and consistent routes. Earn up to $70,000 or more annually. Bonuses may be available.Team Drivers:$10,000 Sign-On Bonus/split with an average of 5,000 miles per week!$0.72 -$0.80 CPM split starting payTeams take home an average of $225,000 per year.Don't have a team partner? We will help you find the right partner with our Team Match program. Or make your own team. Now's the time to bring on a family member or friend to be your teammate on the road.Benefits: • Company Drivers: Health, Dental and Vision Insurance with prescription benefits for employees and dependents • 401(k) Match • Basic and Supplemental Life Insurance and Accidental Death and Dismemberment Insurance • Short-Term and Long-Term Disability Insurance • Accident Insurance • Hospital Indemnity, and Critical Illness Coverage • Health Care and Flexible Spending Accounts • Stock Purchase Plan • Employee Assistance Program • 24/7 Driver Support • Tuition Reimbursement • Pet Insurance • Paid Orientation • Home Times vary by location and route with this truck driving job Qualifications: • Must have Class A License (CDL A) and 21 years or older. Must have 3 months of verifiable experience • No more than 1 CMV on-road preventable accident in the last 2 years. No major CMV preventable accidents in the last 5 years. • No more than 2 moving violations in the last 2 years. • No DUI/DWI within the past 5 years, or 10 years if the offense occurred while holding a CDL. • Must be able to pass a DOT physical and drug test. No drug related conviction within the past 5 years, or 10 years if the offense occurred while holding a CDL. No positive/refused tests in the past 10 years with CDL-A/CLP. • SAP drivers are not eligible for hire. Call 956-660-9419 or apply online!

Full-timeTrucking
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Child Support Call Center Agent

Conduent State & Local Solutions · Des Moines, IA

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Title Child Support Call Center Agent Location: Remote, US Pay Rate: $16.50 [None-Bilingual] $17.00 [Bilingual English & Spanish] Employment Type: Full-Time Shift Information: 7 weeks training 8:30 am- 5 :00 pm EST Monday- Friday, After training 10:30 am-7 pm EST Monday-Friday Job Summary: The Customer Care Associate will handle inquiries for the New Jersey Department of Human Services Office of Child support and the services it provides via inbound calls. While speaking with the Customer on the phone, CSRs will address and research customer inquiries and provide appropriate and accurate information. Key Responsibilities: • Inbound Call Center – The Agent is responsible for responding to telephone inquiries and concerns using approved procedures and guidelines while ensuring the quality and integrity of the call. • Answers questions on various issues such as child support payments history and account histories. • Resets Personal identification of callers unable to self-serve in the Interactive Voice Response system. • Gathers information, research/resolves inquiries, and appropriately documents customer calls. • Ability to read and interpret documents on file. • Understand and retain a large amount of information. • Associates should have the skills to answer and respond professionally to escalate calls, should they arise.   • Communicate appropriate options for resolution promptly • Review the customer needs and inform customers of services and resources available to them. Required Qualifications: Requirements • High School diploma or GED • Background and drug screening required • 2 years of high-volume call center or Customer Service experience. • Computer system experience with data entry, database documentation knowledge. • Typing WPM 30 • Two screens/monitors are required • Having your own equipment (PC) Mac is not compatible. While we will provide technical requirements and equipment later, it's essential for you to have your own equipment ready. This preparation ensures you're fully equipped to participate effectively. • To approve you working from home, you must send the interviewer two screenshots. • Internet speed- Your internet speed must be at least 400 Mbps. • Device Specifications of your laptop. ****Two screens/monitors are required**** • Processor: Intel Core i5 or higher; AMD Ryzen 5 5000 or higher. Laptop or Desktop, 14” screen or higher required (External 20” or higher recommended) • Running Windows 10 OS 64 bit • Memory (RAM) requirements of the computer should be at a minimum of 8 GB, recommended 16 GB. • Ethernet cable, 50 feet or longer   What We Offer: • Competitive hourly pay • Benefits from day one (medical, dental, vision) for eligible roles • Paid time off and holidays • Paid training • Career growth and advancement opportunities • Supportive and inclusive work environment Apply now and make an impact from day one We are currently NOT hiring in the following geographies, including but not limited to: States: AK, CA, HI, MA, IL, MT, NY, & Puerto Rico Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR – Portland, MD – Montgomery County, WA – Seatle, Washington, DC Pay Transparency: Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $16.50 - $17.00. #Remote44 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: . Complete the form and then email it as an attachment to . You may also .

RemoteFull-timeCustomer Service/Call Center
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CDL Team Driver Jobs (Established or Willing To Match) Dedicated Freight | No-Touch Loads | Consistent MilesWhy CDL Teams Choose Covenant • EARN $100,000+ PER DRIVER • Top Teams Earn $200,000+ • Together $1,768-$2,100 Weekly • $1,500 Weekly Guarantee • 5,200-5,600 weekly team miles For Team Drivers • $8,000 sign on bonus • Paid $1,000 After First Dispatch • Paid $3,000 After 90 Days NEW DRIVER? • Paid Mentorship Available • Earn $0.61-$0.67 CPM Established Team Driver Job Benefits: • Run 5,200-5,600 team miles every week on dedicated freight • 100% Drop & Hook, No-Touch Freight • Get paid while you sleep as your partner keeps the truck moving • Home weekly or every other week (depending on domicile) • No forward-facing cameras • Average tractor age is less than 22 months with clean, safe, and well-maintained trailers • Pets welcome Team Driver Job Requirements: • Have a valid Class A CDL • 3 months experience • Be at least 21 years of age • Must have an established driving partner with at least 90 days of previous team driving experience or willing to match Covenant TransportWe believe trucking is about building partnerships: one driver, one customer, and one load at a time.. We do this by working with Hazmat teams or those looking to team who take pride in what they do. We offer you customers who have consistency in their freight and who require a carrier who's a step above the competition. In return, you'll receive all the tools you need to equip you for success. Why teams? Covenant Transport is a leader in the industry when it comes to teams. If you're ready to step up to Covenant, call us today.Call 855-528-3178 or Apply Online!

Full-timeTrucking
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