Sales Associate (Store 117, Wichita, KS, W 13th Street)

Sales Associate The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. Customer Service • Provide a positive representation of Westlake Ace Hardware. • Proactively assist customers in solving problems. • Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. • Possess a friendly outgoing demeanor; work well with customers as well as associates. • Ensure all pages and calls are answered promptly, courteously and effectively. • Forward any customer complaint that cannot be handled to a member of management. • Possess strong product knowledge and knowledge of store layout and location of products. • Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time. Store Operations • Assist in creating a positive, professional and safe work environment. • Assist with receiving, checking in and stocking of merchandise throughout the store. • Assist with maintaining back stock levels. • Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area. • Assist with providing a clean and orderly sales floor, including end caps and ad merchandise. • Assist with merchandise resets through the store. • Provide assistance to Department Specialists, i.e. price changes, special orders. • Ensure signage is current throughout the store. • Operate forklift with proper training. • Communicate any Store Support Center issue to General Manager for follow up. • Communicate any merchandising, cost control or sales idea to General Manager. • Participate in store meetings. • Be professional in appearance and actions. • Perform all other duties as assigned. Other Essential Requirements • SERVICE – Amaze our customers, our associates and our communities by delivering on our helpful promise. • PASSION – Showing our love for the work we do, our customers, and our associates. • RESPECT – A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued. • INTEGRITY – An authentic commitment to moral and ethical behavior. • TEAMWORK – Together we can achieve extraordinary things. • EXCELLENCE– A disciplined approach to achieve outstanding results through continuous improvement. Minimum Skills, Requirements and Qualifications • High School or GED equivalent. • Formal retail experience preferred. • Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details Starting at $10.00 - $14.00 / hr Life at Ace Find out how we've created a one-of-a-kind, passionate and helpful workplace that puts our people first.