Security Technical Account Manager
Red Hat · Wichita, KS
Job description(tap to read)
As a Security Technical Account Manager, you will work closely with our Engineering, Products and Technologies, Product Management, and Global Support teams to debug, test, and resolve issues. You'll need to be able to work as part of a team, enjoy working hard, and be professional and dedicatedto meeting and exceeding expectations and building relationships. You'll also need excellent collaboration skills, the ability to learn new technologies quickly, and the ability to use your time efficiently. What will you do: • Liaise with Red Hat Product Security and partners on behalf of customers. • Liaise between customers' operations and their security teams, and provide guidance on both general and industry-specific security paradigms. • Provide analytical support for routine, proactive security monitoring and any findings in any RH software that arise. • Provide analytical support for security impacts deriving from planned changes to any RH software on critical, sensitive systems, and timely diagnostic and remediation advice for ongoing security concerns affecting any RH software. • Mentoring security and operations staff regarding security attributes and security best practices for any RH software. • Facilitate customer use of the Project Lightwell clearinghouse to coordinate scanning, triage, patching, and backporting. • Collaborate with Red Hat Consulting to provide guidance on accelerating the software development lifecycle and OS patching at scale to maintain a trusted software supply chain. • Manage and grow customer relationships by delivering attentive, relationship-based support. • Build a sense of trust with customers and serve as their advocate within Red Hat • Perform technical reviews and share knowledge to identify and prevent issues. • Gain an understanding of customers' technical infrastructures and environments, hardware, and offerings. • Create customer engagement plans and keep documentation on customer environments up to date. • Support enterprise customers implementing automated and containerized cloud application platform solutions. • Perform initial or secondary investigations and respond to online and phone support requests • Partner closely with Red Hat's engineering, product management, and technical support teams to debug, test, and resolve. • Regularly contribute to the Red Hat knowledge base and share best practices with peers and colleagues. • Participate in internal projects and initiatives, and serve as a subject-matter expert and mentor for specific technical or process areas. • Deliver key portfolio updates and help our customers successfully implement upgrades. • Manage customer use cases and maintain clear and concise case documentation • Engage with Red Hat's solutions engineering teams to help develop solution patterns based on customer engagements and personal experience to guide platform adoption. • Engage with Red Hat's field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success. • Handle tough problems in an innovative way. • Subject Matter expert on the Security and the Red Hat portfolio. What you will bring: • US Citizenship Required • Associates' or Bachelor's degree or higher in computer science or a technical discipline • Red Hat Certified: RHCE (RHCA preferred) • Security Certification (CISSP, CCSP, CompTIA Security +, (ISC)² Certified in Cybersecurity (CC), Certified Ethical Hacker) preferred • Demonstrated track record of working in a strategic advisory role to senior IT and business executives • Applied knowledge and experience working in agile, scrum, and DevOps teams • 10+ years of experience working in a security role, customer support, development, engineering, or quality assurance (QA) organization. • Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support. • Outstanding written and verbal communication skills; ability to convey complex information to customers clearly and concisely. • Competent comprehension of enterprise architecture and strategic business drivers. • Ability to manage multiple issues and projects with a focus on detail. • Application development and release engineering experience/knowledge. Great understanding of continuous integration (CI) and continuous delivery (CD) concepts. • Experience with or working knowledge of Red Hat Enterprise Linux (RHEL), Docker, Kubernetes, and Ansible • Aptitude to learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms • Willingness to travel to customer locations if required. • This is a remote-based job that can be located anywhere in the U.S. within close proximity to an airport. Other Skills: • US Security Clearance is a plus • Appreciation of and passion for open-source software • Deep knowledge of Red Hat Enterprise Linux • Experience with Red Hat's technology portfolio • Previous experience as a developer, consultant or solutions architect The salary range for this position is $107,980.00 - $172,730.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits • Comprehensive medical, dental, and vision coverage • Flexible Spending Account - healthcare and dependent care • Health Savings Account - high deductible medical plan • Retirement 401(k) with employer match • Paid time off and holidays • Paid parental leave plans for all new parents • Leave benefits including disability, paid family medical leave, and paid military leave • Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.
Test Technician - TSA Acceptance Testing
Battelle · Centralia, WA
Test Technician Battelle delivers when others can't. We conduct research and development, manage national laboratories, design and manufacture products and deliver critical services for our clients—whether they are a multi-national corporation, a small start-up or a government agency. We recognize and appreciate the value and contributions of individuals from a wide range of backgrounds and experiences and welcome all qualified individuals to apply. Job Summary Battelle is seeking a Test Technician to provide hands-on technical support for TSA acceptance testing activities supporting a broad range of testing and evaluation activities nationwide. This is a remote position and will require nearly 75% annual travel. The successful candidate will work under the direction of a Test Lead or Senior Test Lead and plays a critical role in ensuring tests are executed safely, accurately, and in accordance with TSA-approved procedures and schedules. **Please note, this position is contingent upon Battelle receiving a contract award. Final hiring decisions will depend on organizational needs and candidate qualifications, with employment commencing only after the award is confirmed. Responsibilities • Support on-site test execution and remote acceptance testing activities for checkpoint and/or checked baggage systems. • Assist with test setup and teardown, including positioning equipment, test articles, test kits, and data collection devices. Inspect test kits prior to deployment to verify completeness, condition, and readiness. • Execute test steps as directed by the Test Lead using TSA-approved test plans and procedures. • Operate and monitor test equipment during execution, ensuring proper handling and safe operation. Assist with data collection during testing, including manual data recording and electronic capture. • Communicate test issues, anomalies, or safety concerns to the Test Lead promptly. • Coordinate with Test Leads, logistics personnel, OEM representatives, and site personnel during test events. • Assist with retesting activities when systems fail or require verification. Key Qualifications • Associate degree in related field; 2–4 years of hands on technical experience supporting testing, field operations, maintenance, or equipment deployment. Experience working with electrical, mechanical, or electromechanical systems. • Ability to follow detailed test procedures and accurately document results. • Strong attention to detail and commitment to safety and quality. • Basic computer skills (Microsoft Office, data entry, email). • Ability to lift and move test kits and equipment (up to 50 lbs). • Ability to work in industrial, airport, laboratory, and OEM factory environments. • Willingness to work nights, weekends, and non standard hours during test events. • Willingness and ability to travel extensively; work will be performed remotely with nearly 75% travel. • Sole US Citizenship with eligibility and willingness to obtain and maintain a DoD Secret Security Clearance and to obtain TSA Suitability. Salary Range & Compensation • Battelle is committed to fair and equitable compensation practices. The hourly range for this role is $29 - $41, in addition to our comprehensive benefits package. A candidate's salary is determined by various factors, including but not limited to education, relevant work experience, skills, and certifications. Salary ranges may vary based on geographic location and market conditions. Benefits: Live an Extraordinary Life We care about your well-being, not just on the job. Battelle offers comprehensive and competitive benefits to help you live your best life. • Balance life through a compressed work schedule : Most of our team follows a flexible, compressed work schedule that allows for every other Friday off—giving you a dedicated day to accomplish things in your personal life without using vacation time. • Enjoy enhanced work flexibility, including a hybrid arrangement: You have options for where and when you work. Our Together with Flexibility model allows you to work 60% in-office and 40% remote, with Monday and Tuesday as common in-office days, dependent on team and position needs. • Take time to recharge : You get paid time off to support work-life balance and keep motivated. • Prioritize wellness : Stay healthy with medical, dental, and vision coverage with wellness incentives and benefits plus a variety of optional supplemental benefits. • Better together : Coverage for partners, gender-affirming care and health support, and family formation support. • Build your financial future : Build financial stability with an industry-leading 401(k) retirement savings plan. For most employees, we put in 5 percent whether you contribute or not, and match your contributions on top of that. • Advance your education : Tuition assistance is available to pursue higher education. A Work Environment Where You Succeed For brilliant minds in science, technology, engineering and business operations, Battelle is the place to do the greatest good by solving humanity's most pressing challenges and creating a safer, healthier and more secure world. You will have the opportunity to thrive in a culture that inspires you to: • Apply your talent to challenging and meaningful projects • Receive select funding to pursue ideas in scientific and technological discovery • Partner with world-class experts in a collaborative environment • Nurture and develop the next generation of scientific leaders • Give back to and improve our communities Vaccinations & Safety Protocols Battelle may require employees, based on job duties, work location, and/or its clients' requirements to follow certain safety protocols and to be vaccinated against a variety of viruses, bacteria, and diseases as a condition of employment and continued employment and to provide documentation that they are fully vaccinated. If applicable, Battelle will provide reasonable accommodations based on a qualified disability or medical condition through the Americans with Disabilities Act or the Rehabilitation Act or for a sincerely held religious belief under Title VII of the Civil Rights Act of 1964 (and related state laws). Battelle is an equal opportunity employer. We provide employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, marital status, age, genetic information, disability, veteran-status veteran or military status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within Battelle. The above statements are intended to describe the nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, activities and skills required of staff members. No statement herein is intended to imply any authorities to commit Battelle unless special written permission is granted by Battelle's Legal Department.
Fire, Emergency & Security Systems Apprenticeship
Castle Employment Group · Lake Mary, FL
About The Role Fire, Emergency & Security Technician Apprenticeship Heathrow: The Heathrow Shared Apprenticeship Scheme is one of the UK's most exciting apprenticeship programmes. The scheme provides career changing opportunities for residents close to the airport. Job Description The broad purpose of this occupation is to protect individuals and properties from risk and danger. This might mean installing Fire, Emergency and Security Systems to detect intrusion, provide surveillance, monitor and control access to buildings, properties and sites or to detect fire and emergencies. Technicians would use a wide range of systems using various communication technologies with electrical and electronic components. Duties typically include: • Planning, installation, testing, commissioning and handover of fire, or security systems equipment • Carrying out preventative and corrective maintenance • Fault diagnosis systems and their components • Working in accordance with customer specification and industry regulations • Work with designs, specifications and installation manuals • Plan and complete first fix cable runs using the correct methods of containment and protection • Isolate communication links to remote monitoring centres, testing links and reinstating • Carry out programming and configuration of all fire or security systems and training users on the operations • Complete the commissioning and handover procedure of a system Trade/Site-Based Role -This role involves regular manual handling of loads up to 25kg, working outdoors, and working on uneven terrain. K10 Apprenticeships will consider reasonable adjustments where possible to support individuals in carrying out the essential duties of the role. K10 are a disability confident employer, who are proud to support apprentices in the workplace and at college. The K10 team being trained in assisting learners with varying levels of support and guidance. If you have any disabilities or require reasonable adjustments in the interview process, please let us know and we would be happy to accommodate. Typical Working Week 40 hours p/w with start time between 07:00 & 08:00 inclusive of paid 8 hours at college. PersonSpecification • Proactive approach, taking pride in their work and taking accountability for decisions. • A love of variety in a role and ability to adapt to a dynamic, fast-paced working environment • Ability to quickly prioritise tasks and the initiative to dive head-first into problem solving • Excellent communication and collaboration skills and enjoy working with multiple teams • Ability to analyse and interpret information and effectively communicate this to different team members and audiences • Ability to visit different sites and training days • Curiosity to learn quickly in a reactive and dynamic working environment. • Able to understand and follow health and safety protocols Minimum Requirements English and Maths at GCSE Grade 4 / C or above, or Functional Skills at Level 2 or above. The information/qualifications you provide on your CV will be verified; any inaccuracies will have a negative impact on your application. Desired Requirements An individual passionate in fire and security systems with the ability to complete hands on installation work as well as system configurations and fault diagnosis. The individual should also be comfortable speaking to clients and working in different environments. Key Training/College Information K10 will enrol you to the Level 3 Fire Emergency and Security Systems Technician course and fund your qualifications through an accredited training provider. The apprenticeship duration is 36 months with up to 3 months for End Point Assessment (EPA). Eligibility To start this apprenticeship, you'll need to be: • Living in England for the last 3 years and have right to work status • Not enrolled on any other courses • 18+ due to site H&S rules • Drivers license... • Location Details.... The Heathrow Shared Apprenticeship Scheme seeks to support our sustainability strategy 'Connecting people and planet', and our ambition to make Heathrow a great place to live and work for our colleagues and local neighbours. As such, certain opportunities are currently available only to individuals living in the 9 local boroughs surrounding Heathrow. These are: • Hillingdon • Hounslow • Ealing • Spelthorne • Windsor & Maidenhead • South Buckinghamshire • Elmbridge • Slough • Runnymede Who We Are We are UK's largest construction-specific Flexi-Job Apprenticeship Agency. Founded in 2009, we are an award-winning social enterprise with a passion to convert potential. Our aim is to place our learners in sustainable employment on projects in their local area. To do this, we collaborate with government, referral organisations, local authorities, developers, contractors, and colleges, to deliver apprenticeship programmes specifically designed to upskill the future of construction. GDPR Privacy Statement We are committed to protecting your personal data. Any information you provide as part of the recruitment process will be processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your data will be used solely for the purposes of assessing your suitability for the role and for related recruitment activities. If you are unsuccessful, we will retain your personal data for 24 months following the conclusion of the recruitment process, after which it will be securely deleted, unless we are required to retain it for legal or regulatory reasons. You have the right to withdraw your consent and request deletion of your data at any time during this period. To do so, please contact [email protected]. #INDHEATH
Fire Investigator
Rimkus · Lewisburg, TN
Join Rimkus and unlock your potential with endless opportunities for growth, learning, and making a difference! Rimkus (www.rimkus.com) is a worldwide leader in Engineering and Technical Consulting. Rimkus experts specialize in building envelope, engineering, forensic consulting, dispute resolution, construction management services, and solutions built for the environment. NOW IS THE TIME to join this growing and stable company! We offer our full-time employees a competitive salary, bonus opportunities and a full benefits package that includes medical, dental, vision, life, disability, employer-matching 401(k), and opportunities for advancement! Requirements ESSENTIAL JOB FUNCTIONS: • Determines the origin and cause of fires and explosions involving structures, equipment, vehicles, heavy equipment, agricultural equipment, and other losses. • Assists in securing the fire/explosion scene to prevent removal or damage of potential evidence. • Conducts on-site, hands-on forensic fire analysis. This includes scene photography, interviewing witnesses and gathering information, taking possession of items, cause and origin determination, report preparation, and providing testimony in deposition and trial. • Searches for, identifies, collects, and labels any potential evidence/items from the fire scene, including devices used to set, start, or further the progress of fire; protects the chain of custody of potential evidence/items. • Provides technical and scientific support to clients for subrogation and litigation purposes. • Conducts code compliance research including electrical, gas, fire, building and installation code violations. • Facilitates and helps present continuing education seminars on fire-related topics. • Performs other duties as assigned. REQUIRED SKILLS and ABILITIES: • Must have a high level of analytical skills. Work requires continual attention to detail with the ability to define problems, collect data, establish facts, and draw valid conclusions. • Must be able to interact and communicate with clients at all levels (e.g. internal and external). • Must have knowledge of a variety of computer software applications including but not limited to, Microsoft Office • Applications and computer-assisted engineering and design software. • Ability to read, analyze, and interpret common scientific and technical reports, journals, financial reports, and legal documents. • Ability to write scopes of work clearly and coherently, budget estimates, schedules, reports of findings, proposals, general correspondence, and other technical documents. • Ability to respond to inquiries from internal and external clients. Capable of effectively presenting information to top management, clients, public groups, and/or boards of directors. REQUIRED EXPERIENCE, EDUCATION and CERTIFICATIONS: • IAAI-CFI certification preferred. • A minimum of NAFI-CFEI with the ability to obtain an IAAI-CFI within 18 months. • 5+ years of related work experience in fire investigation or a related field. • AAS in Fire Science, Fire Investigation, Forensic Science or related experience as a fire investigator, firefighter, or law enforcement officer/investigator. PHYSICAL DEMANDS, OVERTIME, and TRAVEL: • Physical Demands - Work is performed both in an office setting and at outside locations (i.e. Client's office, industrial, construction, and/or residential sites). Employee is frequently required to climb ladders, walk on roofs, and work in space-limited areas. Employee must wear a tight-fitting respirator during investigations. Employee may be required to shovel fire debris, move furniture and other household/ commercial items and operate lifts as needed. Employee may lift and/or move up to 50 pounds. Employee must be sharp, focused, and alert when conducting site inspections interacting with clients, preparing written reports of findings, and testifying in deposition or trial. Clear vision and depth perception are also necessary. • Overtime - Regular working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday, with one hour for lunch. There will be periods where overtime will be required, which the employee will need to comply with to meet the demands of the position. • Travel Requirements - This position requires up to 50% local travel. Some out-of-area and overnight travel may be required. Valid driver's license and reliable form of transportation. At Rimkus, we value a diverse and inclusive workplace where all employees feel valued and respected. We are committed to creating a work environment that supports and celebrates the unique perspectives and experiences of all employees. If you share our commitment to diversity and inclusivity and are excited about joining a welcoming and supportive team, we encourage you to apply for our open positions. Rimkus is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, or protected veteran status. THIS JOB DESCRIPTION IS SUBJECT TO CHANGE AND DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT OR A GUARANTEE OF CONTINUED EMPLOYMENT. Rimkus works with a limited number of approved recruiting partners. All agency submissions must be made through our designated submission process. Unsolicited resumes will not be recognized. Benefits • Health Care Plan (Medical, Dental & Vision) • Retirement Plan (401k, IRA) • Life Insurance (Basic, Voluntary & AD&D) • Paid Time Off (Vacation, Sick & Public Holidays) • Family Leave (Maternity, Paternity) • Short Term & Long Term Disability • Training & Development • Work From Home
ROI Medical Records Specialist - Remote (After Hours - Evening Shift)
Sharecare · Des Moines, IA
Job Description: Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform - including benefits navigation, care management, home care resources, health information management, and more - Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit www.sharecare.com . After Hours Schedule: • Evening Shift: Saturday - Wednesday 3:00 PM - 11:30 PM EST **This role includes working holidays. Job Summary: This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. Essential Functions: • Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity. • Date stamps all requests and highlights pertinent data to facilitate processing. • Validates requests and authorizations for release of medical information according to established procedures. • Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing. • Maintain equipment in excellent operating condition (inside and out). • Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems. • May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client. • Maintains a neat, clean, and professional personal appearance and observes the dress code established. • Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area. • Maintains working knowledge of the existing state laws and fee structure • Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs • Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations. • Maintains confidentiality, security and standards of ethics with all information. • Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner. Qualifications: • High School Diploma (GED) required • A minimum of 2 years prior experience in a medical records department or like setting preferred • Must have strong computer software experience -- general working knowledge of Microsoft Word and Excel required • Excellent organizational skills a must • Must be able to type 50 wpm • Must be able to use fax, copier, scanning machine • Must be willing to learn new equipment and processes quickly. • Must be self-motivated, a team player • Must have proven customer satisfaction skills • Must be able to multi-task Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.