Cashier

Remote Medical Support Assistant (Medical Receptionist)

Ansible Government Solutions · Des Moines, IA

Overview Ansible Government Solutions, LLC (Ansible) is currently recruiting Remote Medical Support Assistants (MSA) to support the Durham VA Medical Center located at 508 Fulton St. Durham, NC 27705. Working hours are Mon-Fri, 8:00am-4:30pm. Weekend coverage may be required on a rotational basis. Competitive packages are available for qualified candidates. Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers' success as if it is their own. Responsibilities • Schedule, cancel, and re-schedule patient appointments and/or consults; enter no-show information; prepare for clinic visits; and monitor appointments and consults. • Provide general reception support in the Release of Information (ROI) offices at various medical centers. • Scan insurance cards, protect secure information, and complete all insurance buffer (ICB) encounters required by ICB. • Scanning of records and documents into an Electronic Medical Record (EMR) to support HIM functions at medical centers. • Make outgoing and receive incoming phone calls. • Review requests for reimbursement of travel costs and reconcile claims/vouchers for payments using electronic systems. • Review ambulance claims for eligibility and payment. • Assist in arranging transportation for eligible patients and work with clinical teams to request appropriate mode of transportation. Qualifications • Citizen of the United States of America. • Ability to speak clearly, hear and write English. • Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 40-50 wpm with minimum errors. • Heavy phone and computer usage, often simultaneously. • Familiarity with medical terminology, hospital terminology and/or clinics. • Technically proficient in the skills necessary to fulfill the government's requirements; will be provided training by the SFVAHS on appointment management, VA policy and procedures. • Have the following experience or education (or combination of both) to meet minimum qualifications for employment: • Six months experience of clerical, office, customer service, or other administrative work that indicates the ability to acquire the knowledge and skills needed to perform the duties of the position. Applicants can substitute one year of education above high school to qualify. • One year of education above high school or one to two years of related job experience. • Experience/Education combination: Equivalent combination of experience and education qualify for an entry level position for which both education and experience are acceptable. • Ability to pass a required level of security clearance (NACI-level background check). • No sponsorship available All candidates must be able to: • Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift • Lift up to 50 lbs from floor to waist • Lift up to 20 lbs • Carry up to 40 lbs a reasonable distance • Push/pull with 30 lbs of force All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Powered by JazzHR

Remote Inbound Customer Service

Arise Virtual Solutions · Des Moines, IA

This program needs customer-focused individuals with financial services experience who can provide exemplary customer service - helping callers with everything from routine balance and transaction questions to more complex banking needs. What you will do as a Financial Services Customer Service agen

Materials Handler

US Department of Veterans Affairs · Des Moines, IA

Materials HandlerDuties include, but may not be limited to the following:Receives incoming shipments and checks the items against the electronic purchase orders and other related documentation to verify correctness prior to completing the receiving process.Records, annotates and forwards all appropriate information in accordance with current procedures and notes discrepancies such as shortages and damages while ensuring all are resolved in a timely manner.Maintains the flow of the warehouse by moving, delivering, shelving, storing and inventorying materials and equipment per appropriate procedure.Handles delivering and warehousing materials including hazardous, flammable, and temperature sensitive products.Places items appropriately on shelving, pallets on bins so as to ensure adequate safeguards and access.Ensures product and shelving are marked with corresponding ID numbers.Ensure items are pulled using the First-In First-out (FIFO) method.Maintains spreadsheets; works within responsible areas to rotate stock, check for outdates, and maintains the appropriate safeguards and temperature controls.Works with the Warehouse supervisor and Equipment Inventory Management Specialists to ensure the appropriate disposition of equipment.Works with the Inventory Management Specialists to ensure timely stocking of primaries, participating in a variety of inventories and communicating discrepancies as appropriate.Handles direct issue products and ensures each are processed out in a timely fashion, with special attention given to time sensitive and emergency requests.Makes off-site deliveries in motor vehicles typically with a gross weight not exceeding 26000 Gross Vehicle Weight Rating (GVWR).Prepares authorized materials for shipment both small package and bulk.Performs other duties as assigned.Work Schedule: Monday- Friday 7:30am-4:00pmPosition Description Title/PD#: Materials Handler/PD99806SCritical Skills Incentive (CSI): Not ApprovedRelocation/Recruitment Incentives: Not authorizedThe VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Call Center Representative (Healthcare) - Baton Rouge, LA - Remote Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Call Center Representative (Healthcare) - Baton Rouge, LA - Remote at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. We're seeking a motivated and energetic individual to join our team in Baton Rouge, LA as a Call Center Representative. In this role, you will assist healthcare professionals with billing requirements, policy questions, and other Medicaid-related inquiries. You'll be expected to research complex issues, maintain up-to-date knowledge of policies, and log all interactions accurately. This position requires excellent oral and written communication skills, strong customer service abilities, professional telephone etiquette, and a positive, patient attitude. Candidates should be self-starters who can multitask and solve problems effectively in a fast-paced environment. Proficiency in Microsoft Office and the ability to navigate multiple computer systems is essential. Your role in our mission: • Handle a high volume of inbound provider calls, delivering accurate support while meeting performance standards, including resolving 92% of calls within 35 minutes. • Communicate professionally and efficiently to resolve issues, while maintaining strong relationships with providers, clients, members, and team members. • Accurately document and track all interactions in the designated system, ensuring proper follow-up and data integrity. • Demonstrate strong multitasking, attention to detail, and information retention in a fast-paced environment, while supporting team and departmental goals. • Maintain consistent attendance, adhere to schedules, and ensure full HIPAA compliance to protect sensitive information. What we're looking for: • High School Diploma or equivalent (GED) • 12 years of experience in customer service or a call center environment; healthcare experience preferred • Basic proficiency with Microsoft Office applications (Outlook, Word, Excel) • Experience working with Medicaid programs preferred • Familiarity with medical claims processing or review preferred The pay range for this position is $29,100.00 - $41,600.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.