$100k–$130k/yr
Manager
MARTIN & ZERFOSS · Nashville, TN
Job description(tap to read)
About Us Martin & Zerfoss, Inc. is an independent insurance agency in Nashville, TN. We specialize in all areas of Personal, Commercial, Bonds, Affluent Lines, Professional Liability Insurance, and Benefits & HR Consulting. From our small beginnings in 1978 to the great staff of professionals with us today, we have always believed in the value of relationship. We are excited to have another talented individual join our team. About the Role Martin & Zerfoss, Inc. is seeking an Employee Benefits Department Manager for a full-time, manager-level role in Nashville, TN. This position will oversee a small team of 2-4 people while maintaining responsibility for key client relationships and benefits account management. The position has a hybrid work arrangement, with 3 days in-office and 2 days WFH after the initial in-person training period. In this role, the Employee Benefits Department Manager will: • Manage Benefits client accounts with the focus on providing exceptional customer service. • Lead, coach, and support a small team of Benefits professionals, helping prioritize workload, resolve escalated client issues, and ensure consistent service delivery. • Provide day-to-day oversight of team workflows, including delegation, follow-up, quality review, and guidance on agency and department procedures. • Serve as a resource and escalation point for complex client service matters, carrier/vendor issues, renewals, open enrollment strategy, and benefits administration questions. • Stay up to date with current trends in employee benefits and continuously evaluate and adjust benefits packages to ensure they meet client needs and remain competitive in the market. • Facilitate benefit plan renewals and marketing processes and add new lines of coverage to enhance clients' total compensation offerings. • Plan and facilitate open enrollment and post enrollment meetings with various clients. • Manage the submission of all appropriate documents to carriers and ensure the seamless implementation of benefits packages. • Act as a dedicated benefits advocate for employees to help with benefit questions and claims resolution. • Develop and maintain strong professional relationships with clients, colleagues, carriers, and vendors. • Utilize Applied Epic to manage and track all work. • Follow agency and department workflows and procedures to complete daily tasks. • Ensure compliance with all state and federal regulations. • Embody our Agency Core Values in all work: Integrity/Honesty, Proactive Problem Solver, Empathy, Strong Work Ethic, Team Player. About you • Tennessee Life & Health License • 3-5 years of experience in employee benefits account management, with a strong understanding of benefits administration, renewals, open enrollment, carrier relationships, and client service best practices • At least one year of supervisory, team lead, or people management experience, including coaching team members, assigning work, and supporting performance and development • Bachelor's degree in human resources or a related field is desirable though not required • Experience using an insurance management platform; Applied Epic highly preferred • Able to reliably commute to our West Nashville office at least 3 days per week after the initial training period • Exemplary organization, time management and prioritization skills with a focus on timeliness and completeness when interacting with clients, colleagues, insurance carriers and individual employees • Insurance designations are a plus • High degree of professionalism along with excellent business writing and communication skills • Team player that contributes to a positive work culture • Comfortable balancing hands-on account management responsibilities with team leadership, workflow oversight, and service quality expectations Perks Salary range between $100,000 - $130,000/year + bonus, commensurate with experience Hybrid work schedule 20 days of PTO to start 10 paid holidays Comprehensive benefits package including medical, dental, vision, life, short- and long-term disability, 401k and a variety of other benefits Continuing education Equal Opportunity Employer Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. No third-party inquiries, please. Employment Type: Full Time Years Experience: 3 - 5 years Salary: $100,000 - $130,000 Annual Bonus/Commission: Yes
Customer Service Enrollment Specialist - Remote
American Income Life - Giddens Organization · Slaton, TX
Benefits Representative 100% Virtual • 65,000-80,000 • 40 Hours per Week • Actively hiring Crafting Brighter Futures for Families At the forefront of specialized financial services, we help families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. Role Overview: As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Globe Life, embodying our values and commitment. Primary Responsibilities: • Engage with clients to understand their financial goals and concerns. • Present tailored solutions to safeguard their assets effectively. • Maintain a pulse on the industry, ensuring you offer the best and most updated advice. • Foster relationships and ensure our clients always have someone they can turn to. Why Us? • Remote Work: Enjoy the flexibility of a full-time remote role. • Unlimited Earning Potential: Your dedication determines your earnings. • Company Culture: We're relaxed, high-energy, and treat every member like family. • Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application: A hiring manager will review your application & resume and get back to you within 24 hours. 2. Schedule Company Overview: Select applicants will be contacted to schedule a position overview, detailing everything you need to know about the job details and your responsibilities. This 20-30 minute session is typically* done virtually for your convenience. 3. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. Following the overview you'll be prompted to complete a brief assessment to gauge your understanding and compatibility with the position.
Remote Customer Service/Advisor
American Income Life - Giddens Organization · Abilene, TX
Benefits Representative 100% Virtual • 65,000-80,000 • 40 Hours per Week • Actively hiring Crafting Brighter Futures for Families At the forefront of specialized financial services, we help families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. Role Overview: As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Globe Life, embodying our values and commitment. Primary Responsibilities: • Engage with clients to understand their financial goals and concerns. • Present tailored solutions to safeguard their assets effectively. • Maintain a pulse on the industry, ensuring you offer the best and most updated advice. • Foster relationships and ensure our clients always have someone they can turn to. Why Us? • Remote Work: Enjoy the flexibility of a full-time remote role. • Unlimited Earning Potential: Your dedication determines your earnings. • Company Culture: We're relaxed, high-energy, and treat every member like family. • Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application: A hiring manager will review your application & resume and get back to you within 24 hours. 2. Schedule Company Overview: Select applicants will be contacted to schedule a position overview, detailing everything you need to know about the job details and your responsibilities. This 20-30 minute session is typically* done virtually for your convenience. 3. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. Following the overview you'll be prompted to complete a brief assessment to gauge your understanding and compatibility with the position.
Call Center Rep Work From Home
American Income Life - Giddens Organization · Abilene, TX
Benefits Representative 100% Virtual • 65,000-80,000 • 40 Hours per Week • Actively hiring Crafting Brighter Futures for Families At the forefront of specialized financial services, we help families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. Role Overview: As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Globe Life, embodying our values and commitment. Primary Responsibilities: • Engage with clients to understand their financial goals and concerns. • Present tailored solutions to safeguard their assets effectively. • Maintain a pulse on the industry, ensuring you offer the best and most updated advice. • Foster relationships and ensure our clients always have someone they can turn to. Why Us? • Remote Work: Enjoy the flexibility of a full-time remote role. • Unlimited Earning Potential: Your dedication determines your earnings. • Company Culture: We're relaxed, high-energy, and treat every member like family. • Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application: A hiring manager will review your application & resume and get back to you within 24 hours. 2. Schedule Company Overview: Select applicants will be contacted to schedule a position overview, detailing everything you need to know about the job details and your responsibilities. This 20-30 minute session is typically* done virtually for your convenience. 3. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. Following the overview you'll be prompted to complete a brief assessment to gauge your understanding and compatibility with the position.
Pediatric Behavioral Health Clinician
Cone Health · Eden, NC
The Behavioral Health Clinician provides team based behavioral health services and care coordination in the primary or specialty medical settings. The Behavioral Health Clinician provides a range of brief, solution-focused interventions for prevention, health promotion, and treatment of mental health, developmental, and psychosocial conditions to improve their ability to function. Working under close supervision, this role conducts psychosocial assessments and longer-term treatment plans if indicated. Essential Job Function: • Conducts brief, evidence-based and developmentally appropriate psychosocial assessments screening or other detailed assessments when indicated. • to better understand a patient's diagnosis, illness, or treatment through investigating emotional, social, and environmental factors. • Provides brief therapeutic interventions and supports the preparation and implementation of treatment plans to help patients return to optimal functioning. • Collaborates effectively as a member of an inter-disciplinary healthcare team that includes patients, their families, and other systems involved. • Assists health care team in crisis assessment and safety planning when behavioral health clinician is available during office hours. • Maintains knowledge of and relationships with community health and social agencies to expand the behavioral health services available to patients via collaboration or referral. • Educates the patient and family on behavioral health treatment care processes and options to inspire confidence and continue recovery once discharged. • Maintains accurate and timely documentation of patient care and treatment response plans in medical records to monitor recovery process. • Advocates for patients during the provision of care to manage potential ethical concerns or other risks. • Performs other duties as assigned. Education: • Required: Master's in social work, Mental Health Counseling, Psychology, or related fields. Experience: • Preferred: Experience working in a healthcare or mental health setting providing behavioral health interventions. Licensure/Certification/Listing: • Required: One or more of the following licensures: Licensed Clinical Social Worker (LCSW) or Licensed Clinical Social Worker Associate (LCSW-A), Licensed Clinical Mental Health Counselor (LCMHC), Licensed Clinical Mental Health Counselor Associate (LCMHC-A) License Clinical Addiction Specialist (LCAS), Licensed Clinical Addiction Specialist (LCAS), Licensed Marriage and Family Therapist (LMFT) or Licensed Psychologist (LP), or Licensed Psychologist Associate (LPA)BLS (CPR)-American Red Cross or AHA Healthcare Provider is required but waived if team member is 100% remote and does not meet in person with patients.