Operations Manager
Mammoet · Slaton, TX
Job description(tap to read)
SUMMARY OF THE ROLE We are Hiring an Operations Manager in Rosharon, TX! The Operations Manager is responsible for leading and developing the operations function through effective safety management, operational excellence, resource planning, and people management. This roleensures that operations are executed safely, efficiently, and in alignment with Mammoet standards, customer expectations, business plans, and established budgets. The Operations Manager brings clarity to complex operational situations and establishes practical, organized methods for executing work. This position coordinates personnel, equipment, projects, and other resources while remaining flexible and responsive when priorities or project requirements change. WHAT YOU'LL BE DOING Key Responsibilities 1. Safety, Health, Environment & Quality (SHE-Q) • Promote and lead a strong safety culture, serving as a role model for safe work practices. • Ensure operational activities comply with Mammoet SHE-Q standards, procedures, and applicable legislation. • Lead and participate in toolbox talks, safety meetings, and the communication of safety alerts and relevant information. • Conduct and support workplace inspections and address identified safety concerns. • Ensure work is planned and executed safely for employees, customers, subcontractors, and other stakeholders. 2. Operations Management • Lead and manage the day-to-day operations function to ensure work is executed safely, efficiently, and in accordance with customer requirements. • Oversee union operational activities, coordinating with the appropriate departments to ensure compliance with applicable collective bargaining agreements (CBAs) and established labor practices. • Develop and implement practical execution plans for projects and operational activities. • Coordinate the mobilization and demobilization of personnel, and other resources. • Optimize the utilization of personnel, equipment, and fleet resources. • Identify and implement opportunities to improve operational efficiency and effectiveness. • Provide guidance and mentorship to planners, supervisors, and other operational personnel. 3. People Management • Lead, motivate, develop, and support operational field and office employees in accordance with Mammoet policies and procedures. • Provide leadership and oversight of union operational teams, promoting effective coordination, accountability, and alignment with organizational objectives. • Manage local workforce planning to ensure appropriate staffing levels and competencies. • Ensure competency matrices and qualification requirements are properly applied. • Ensure employees are appropriately trained and competent for assigned work. • Support effective handover and knowledge-transfer processes. • Conduct and/or support performance appraisals and employee development activities. • Identify talent and development opportunities within the operations organization. • Foster a collaborative, accountable, and high-performing team environment. 4. Business & Year Planning • Develop departmental workforce plans in collaboration with management. • Establish schedules for planned operational activities and monitor progress against established objectives. • Ensure operational priorities support business goals, customer commitments, and financial targets. 5. Project & Contract Management • Support effective execution of projects in accordance with project requirements, and internal standards. • Coordinate with project team and internal stakeholders to ensure operational requirements are understood and met. • Monitor operational performance against established project plans. • Identify potential operational, contractual, or resource-related issues and develop appropriate solutions. • Ensure changes in project scope or operational requirements are communicated and addressed appropriately. 6. Cost & Resource Management • Manage operational costs and investments in an efficient and responsible manner while maintaining quality and safety standards. • Optimize labor • Review resource requirements and identify opportunities for improved utilization and cost efficiency. 7. Reporting & Business Information • Provide accurate and timely operational reporting to management. • Monitor quantitative and qualitative operational performance and identify trends, risks, and opportunities. • Ensure management is informed of business-critical issues and developments. • Prepare periodic and ad-hoc reports to support operational and strategic decision-making. • Use operational data and reporting to identify opportunities for continuous improvement. 8. Administration & Compliance • Coordinate, execute, maintain, and improve departmental administrative processes and systems. • Ensure applicable operational documentation is accurate, complete, and maintained in accordance with internal requirements. • Review and approve employee timesheets. • Ensure activities comply with Mammoet's Operating Model, Authorization Matrix, Business Control Framework, and other applicable company procedures. WHAT YOU'LL NEED • Bachelor's degree in Logistics, Engineering, Business, or another relevant technical discipline preferred. • Minimum of 12 years of broad and relevant industry experience, preferably within heavy lifting, transportation, construction, civil engineering, oil and gas, offshore, ports, mining, or related industries. • Demonstrated experience in an operations management or comparable leadership role. • Working knowledge of union operations, collective bargaining agreements (CBAs), and applicable labor practices preferred. Ability to effectively manage union operations while collaborating with the appropriate departments on labor-related matters. • Experience managing operational personnel, equipment, projects, and resources. • Strong understanding of HLT (Heavy Lifting & Transportation) equipment and operations. • Professional-level experience in project management and contract management. • Professional-level people-management experience. • Experience with operational planning, resource utilization, fleet management, and equipment coordination. • Experience working with OPS systems/subsystems and Microsoft Office. • Fluent proficiency in written and spoken English. • Mammoet Academy courses, or willingness to complete required training. CORE COMPETENCIES • Leadership & People Management: Ability to lead, develop, motivate, and hold teams accountable. • Operational Excellence: Strong focus on safe, efficient, and reliable execution. • Planning & Organization: Ability to develop structured execution plans and coordinate multiple moving parts. • Problem Solving: Ability to assess complex situations, make sound decisions, and adapt quickly when circumstances change. • Customer Focus: Ability to understand customer expectations and deliver operational solutions that meet commitments. • Commercial Awareness: Understanding of budgets, costs, contracts, and resource optimization. • Communication: Strong verbal and written communication skills with the ability to work effectively across all levels of the organization. • Continuous Improvement: Identifies opportunities to improve processes, resource utilization, safety, and operational performance. KEY SUCCESS MEASURES Success in this role is demonstrated through: • Safe and compliant execution of operations. • Effective utilization of personnel, equipment, and other resources. • Achievement of operational and financial targets. • Qualified and effectively managed operational teams. • Successful execution of customer and project requirements. • Effective fleet and equipment planning and management. • Accurate and timely reporting and administration. • Continuous improvement in operational efficiency and performance. WHAT YOU'LL GET • Medical, Dental, and Vision benefits • Annual Performance Bonus • 401k matching up to 6% • Vacation and Sick Time • Education Sponsorship • Career Development and Programs • Casual Dress • Onsite Gym • Onsite Cafe WANT TO KNOW MORE? • Take a look at mammoet.com #J-18808-Ljbffr
Call Center Rep Work From Home
American Income Life - Giddens Organization · Slaton, TX
Benefits Representative 100% Virtual • 65,000-80,000 • 40 Hours per Week • Actively hiring Crafting Brighter Futures for Families At the forefront of specialized financial services, we help families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. Role Overview: As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Globe Life, embodying our values and commitment. Primary Responsibilities: • Engage with clients to understand their financial goals and concerns. • Present tailored solutions to safeguard their assets effectively. • Maintain a pulse on the industry, ensuring you offer the best and most updated advice. • Foster relationships and ensure our clients always have someone they can turn to. Why Us? • Remote Work: Enjoy the flexibility of a full-time remote role. • Unlimited Earning Potential: Your dedication determines your earnings. • Company Culture: We're relaxed, high-energy, and treat every member like family. • Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application: A hiring manager will review your application & resume and get back to you within 24 hours. 2. Schedule Company Overview: Select applicants will be contacted to schedule a position overview, detailing everything you need to know about the job details and your responsibilities. This 20-30 minute session is typically* done virtually for your convenience. 3. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. Following the overview you'll be prompted to complete a brief assessment to gauge your understanding and compatibility with the position.
Remote Customer Service/Advisor
American Income Life - Giddens Organization · Slaton, TX
Benefits Representative 100% Virtual • 65,000-80,000 • 40 Hours per Week • Actively hiring Crafting Brighter Futures for Families At the forefront of specialized financial services, we help families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. Role Overview: As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Globe Life, embodying our values and commitment. Primary Responsibilities: • Engage with clients to understand their financial goals and concerns. • Present tailored solutions to safeguard their assets effectively. • Maintain a pulse on the industry, ensuring you offer the best and most updated advice. • Foster relationships and ensure our clients always have someone they can turn to. Why Us? • Remote Work: Enjoy the flexibility of a full-time remote role. • Unlimited Earning Potential: Your dedication determines your earnings. • Company Culture: We're relaxed, high-energy, and treat every member like family. • Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application: A hiring manager will review your application & resume and get back to you within 24 hours. 2. Schedule Company Overview: Select applicants will be contacted to schedule a position overview, detailing everything you need to know about the job details and your responsibilities. This 20-30 minute session is typically* done virtually for your convenience. 3. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. Following the overview you'll be prompted to complete a brief assessment to gauge your understanding and compatibility with the position.
Title: Work From Home Customer Service Representatives - Teladoc Status: Remote, W-9 (Independent Contractor) Become a Customer Service Representative, work from home, and set your own schedule! As telemedicine continues to transform how people access healthcare, compassionate and dependable customer support has never been more important. In this customer service opportunity supporting our client, Teladoc, you'll help members confidently navigate and connect with the services they need. You'll have the chance to apply your problem-solving and communication skills in ways that make a meaningful difference while supporting one of the nation's leading telemedicine providers. If you're discreet, able to overcome obstacles while maintaining a positive attitude, and you genuinely enjoy helping others, this remote opportunity may be a great fit for you. Please Note: This is a 1099 Independent Contractor opportunity. What You'll Be Doing • Answering incoming calls • Setting virtual appointments • Assisting with and verifying member registrations • Helping members add coverage or dependents to their account • Supporting members with billing-related questions and updates • Troubleshooting basic technical issues • Providing clear and professional guidance to help members navigate available services • Maintaining accurate documentation About You You'll do great if you have a passion for customer care, a positive attitude, and excellent communication skills. A medical background is a definite plus. It's also essential to have: • Strong attention to detail • Computer literacy, including good typing skills • Empathy, patience, and integrity • Self-sufficiency and strong organization skills • Strong multitasking skills, including the ability to utilize a variety of resources and computer applications simultaneously • The ability to maintain confidentiality and secure sensitive information Your Home Office Environment Because NexRep Marketplace contractors perform services remotely and independently, you'll need a quiet, dedicated, paperless and cell phone free workspace, along with: • Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please) • A PC with Windows 11 (Macs and Chromebooks are not supported at this time) • A processor capable of reliably running all required software and programs simultaneously (such as Intel Core i3 9th Gen or newer, AMD Ryzen 3 or newer, or equivalent) • At least 8GB of useable RAM • At least 200MB of free hard drive space • Up-to-date antivirus software • Access to a smartphone or device for multi-factor authentication • Dual monitors, each capable of displaying at least 1024 x 768 pixels • A USB noise-cancelling headset • A webcam for your certification experience Where NexRep Contracts NexRep contracts with people in 31 states. You are eligible to contract with NexRep if you reside in one of these states: AL, AK, DE, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, MT, NE, NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, or WY. We do not currently contract with anyone outside of the US. Flexible Hours of Operation As a Teladoc Customer Service Representative, you'll enjoy flexible scheduling, where you use a self-scheduling platform to select when you work and when you don't. Hours of operation are 24/7, giving you complete flexibility to work when it's best for you. Overnight hours are limited, however, making this an especially great opportunity for someone seeking morning, afternoon, or evening hours. Please note that our third-party client, Teladoc, requires that each independent contractor services a minimum of 30 hours per week. If you'd prefer to service fewer than 30 hours per week as an independent contractor, you're free to pursue a different opportunity within the NexRep Marketplace. Pay and Perks This customer service opportunity pays independent contractors $12.50 per hour. After passing certification and meeting the criteria below in the 4 weeks following certification, you'll also be eligible for a $250 certification incentive: • Week 1: Service 10+ hours • Week 2: Service 15+ hours • Weeks 3 & 4: Service 30+ hours per week Plus, your remote, independent contractor status allows you to work in the comfort of your own home – or anywhere in the US you can meet the office requirements. You'll enjoy significant savings in expenses related to transportation, clothing, childcare or eldercare, and food. You may also qualify for home office tax deductions, but you should consult with an accountant to determine eligibility. In addition, you'll receive: • Access to program experts who are available to meet with you upon request • Free certification and ongoing development opportunities • Certification spans two consecutive weeks, Monday through Friday, with eight hours of online classroom time each day. • The freedom and flexibility to choose your own schedule, within the client's hours of operation • The chance to achieve better work-life balance You'll also be able to take advantage of NexRep Perks, a program that recognizes the service provided by independent contractors to NexRep's clients and their customers via the NexRep Marketplace platform. With the NexRep Perks program, you'll have the opportunity to earn Perks points. As those points add up, you'll unlock access to Perks - exclusive discounts and savings on a variety of common expenses such as health and dental coverages, banking services, legal and technical support, and more! Please note that NexRep is connecting independent contractors to exclusive discounts and savings opportunities and is not providing employee benefits nor establishing an employee benefit program. Each independent contractor makes their own decision whether to engage with a Perks Partner. NexRep receives no compensation in any form from the Perks Program.
Insurance Sales Representative - Work From Home
American Income Life - Giddens Organization · Slaton, TX
Benefits Representative 100% Virtual • 65,000-80,000 • 40 Hours per Week • Actively hiring Crafting Brighter Futures for Families At the forefront of specialized financial services, we help families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. Role Overview: As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Globe Life, embodying our values and commitment. Primary Responsibilities: • Engage with clients to understand their financial goals and concerns. • Present tailored solutions to safeguard their assets effectively. • Maintain a pulse on the industry, ensuring you offer the best and most updated advice. • Foster relationships and ensure our clients always have someone they can turn to. Why Us? • Remote Work: Enjoy the flexibility of a full-time remote role. • Unlimited Earning Potential: Your dedication determines your earnings. • Company Culture: We're relaxed, high-energy, and treat every member like family. • Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application: A hiring manager will review your application & resume and get back to you within 24 hours. 2. Schedule Company Overview: Select applicants will be contacted to schedule a position overview, detailing everything you need to know about the job details and your responsibilities. This 20-30 minute session is typically* done virtually for your convenience. 3. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. Following the overview you'll be prompted to complete a brief assessment to gauge your understanding and compatibility with the position.