Customer Support Representative II

Acro Service · Johnston, IA

Full-timeCustomer Service/Call CenterPosted This week
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Job description(tap to read)

Job Title: Customer Support Representative II Location: 6400 NW 86th Street Johnston IA USA 50131 Duration: 9 months contract on W2 (possible extension) Fully Onsite These positions will be on the Customer Support Team in a Technical Support Center. Please note: Currently this position is strictly a contingent position and we do not have expectations to transition this position into a full-time employment role. Contingents are eligible to seek full time employment and can monitor for positions through the careers page. This position will not be extended beyond the current end date. To help with recruitment, the managers have agreed to offer a retention bonus at 3 months of employment and an additional bonus after successful completion of assignment. These will be $1,000 each.* REQUIRED SKILLS REQUIRED SKILLS, KNOWLEDGE,&RELEVANT WORK EXPERIENCE: · Skills in interpersonal communications, negotiation, and conflict resolution. · Excellent written and verbal communication skills · 6+ months experience with customer service/support experience. · Proficiency with Microsoft Office products · High comfort level and experience with consumer software applications. · Strong computer, research and troubleshooting skills. · Ability to work support hours and occasional holidays to support the business. DESIRED SKILLS, KNOWLEDGE, & RELEVANT WORK EXPERIENCE: • Knowledge of agriculture customers • Agriculture operations experience, including Precision Farming experience • Prior work experience in Agriculture or Technology dealer channels • Bachelor's degree in Agriculture, Business, Engineering related field, IT or a similar discipline Manager highly prefers candidates with a degree, in any field such as Business, Math, Ag, etc.. If they are a high school graduate with no additional education, he would like to see them have a technical certification that shows that they understand how IT database management works Support hours fall between 7am - 6pm CST, Monday – Friday and 8 am – 12 pm CST, Saturday. · Schedule may include occasional holidays and overtime based on the needs of the business. · Candidate must be available to work any 8-hour shift within the 7am-6pm support window. · Shifts are subject to change based on volumes. SPECIAL CONSIDERATIONS: · Training and mentoring will be on the 8-4:30am shift and last approximately 6 weeks. · Takes approximately 3-4 months from start date to reach full productivity. · Limited travel to nearby Des Moines Works for a factory tour and to nearby Jensen Farms approximately twice a year. Will ride along with a Deere full-time employee. Interviews will include behavioral based questioning · Candidate will be asked to share specific examples Visa sponsorship is not available, now or in the near future, for this position.

UPS Seasonal Support Driver

United Parcel Service · Johnston, IA

Drive Your Own Vehicle as a Seasonal Support Driver. As a Seasonal Support Driver (SSD), you’ll help deliver packages from the comfort of. Valid driver’s license in the state where you live; proof will be required to qualify.

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Delivery Driver - Work When you want

DoorDash · Johnston, IA

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

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Laboratory Technician

Hunter Recruiting · Johnston, IA

The Lab Technician supports a research team developing and evaluating novel plant breeding methods. With guidance from a supervisor, the successful candidate would support plant tissue culture research activities. This person will coordinate with various team members to accomplish such efforts. Lab Technician Responsibilities: • Assist with creating, executing, and scoring results supporting research team needs, including but not limited to: • Processing samples under sterile lab conditions • Measuring, imaging, and analyzing experimental results • Coordinating sampling and preparing of samples as needed • Execute plant tissue culture work including aspects of plant transformation, plant propagation, and conduct analytical assays of plant tissue samples as needed. • Work in and maintain a safe work environment; includes using aseptic, sterile techniques • Document experimental details with ability to analyze data and interpret results • Recording pertinent information in proprietary and standard software applications Lab Technician Qualifications: • Ideal candidate has an Associate or Bachelor's degree in the biological sciences, preferably with industry-related experience or equivalent amount of relevant education and experience. • Plant transformation experience in classroom or industry setting is highly desirable • Problem solving skills are required. • Attention to detail and ability to stay focused while performing repetitive tasks is required • Ability to work well with teams, as well as the ability to work independently is required • Excellent written/verbal communication and organizational skills are required • Self-motivated and goal-oriented person with excellent work ethics and time management.

Full-timeHealthcare - Allied Health
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Seasonal Warehouse Worker /Package Handler

United Parcel Service · Johnston, IA

Looking for a fast-paced role that keeps you moving? As a seasonal warehouse worker, also known as package handlers, you’ll help keep packages moving through the UPS network by loading and unloading trailers and delivery vehicles. UPS Seasonal Warehouse Workers.

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