Field Engineer
First Point Group · Council Bluffs, IA
Job description(tap to read)
About this opportunity: We are seeking a highly motivated and skilled Data Center Optical Engineer to lead work in customer environments and co-locations. The person in this role is responsible for ensuring the reliable installation, maintenance, and operation of optical transport and infrastructure within customer data centers. They thrive on being the interface between the customer and Ericsson's vendors, auditing work, giving instruction, and maintaining high standards of quality. The ideal candidate expects and maintains high-quality execution from the team across optical fiber installations, migrations, remediation, break/fix, and remote hands services, utilizing their strong hands-on technical expertise. Roles and Responsibilities: • Conduct daily audits of work performed on behalf of Ericsson at customer data centers and co-locations and provide immediate feedback to 3PP technicians. • Interact directly with the customer via their ticketing tools or face-to-face, providing clear and concise reports and updates that promote Ericsson's value. • Assist with fiber installation, decommissioning, break/fix, remediation and migration activities across data center optical and transport environments. • Conduct and/or supervise optical testing and troubleshooting using tools such as optical power meters, stabilized light sources, VFLs, OTDRs, and test sets. • Deliver services by accurately interpreting and executing Methods of Procedure (MoPs), engineering documents, vendor documentation, and network diagrams. • Read and interpret cut sheets and physical network design documents to ensure accurate port connections and cable management. Skills required: • 3+ years of experience working in data center operations or a similar technical environment with direct customer interaction. • Team lead experience. • Ability to multitask, remain composed under pressure, and adapt in fast-paced, high-availability environments. • Strong command of written and verbal English for customer-facing communications and relationship building. • Excellent organizational, administrative, and documentation skills using customer applications and/or Microsoft Office suite of tools. • Years of hands-on experience with connectorized fiber optic cable installation, including single-mode and multi-mode fiber, LC, fan-outs, and structured cabling. • Demonstrated experience with optical testing and transport troubleshooting. • Commitment to safety standards, quality requirements, and operational best practices. Physical requirements: Ability to lift and move equipment up to 50 lbs. Comfortable working at heights and in varying environmental conditions. Additional Information: Supplier shall provide Android phone not manufactured in China. Supplier Personnel are expected to be in market and available to support on-site activities to meet pre-defined SLAs and appointments as required, i.e. 4 hours to be on site and arrival 30 minutes prior to appointment. *Note that Supplier is responsible for compensable travel time and expenses related to ensuring Personnel is in the Base Market at the start of the assignment and for Personnel's demobilization out of the Base Market at the end of the assignment. In addition, Supplier is responsible for paying Personnel for compensable travel time to the first work site as designated by Ericsson and from the last worksite back home or to the hotel. Travel time (as opposed to mileage reimbursement) shall not be charged to Ericsson and Ericsson shall not pay Supplier for any such time. Personnel may charge compensable travel time between worksites during a workday in Ericsson's time and expense tool. Supplier is also responsible for paying Personnel for all administrative time, for example, time spent setting up a computer, communicating with Supplier, completing paperwork or training required by Supplier, entering time into Supplier's timekeeping system, etc. No administrative time may be charged to Ericsson without approval by the Ericsson Resource Manager. Bill rates include, and Supplier is responsible for, (i) all reasonable living expenses within the Base Market; (ii) a smart phone with WiFi tethering, (iii) a laptop computer appropriate to meet the requirements of the assignment, and (iv) any other tools reasonably requested by Ericsson in order to meet the requirements of the assignment. Supplier is required to have its own timekeeping system to accurately record all hours worked by Personnel. Supplier is responsible for ensuring Personnel accurately record all time worked (whether it is chargeable to Ericsson or not) in Supplier's timekeeping system and properly paying Personnel for that time, including any compensable travel time, training time, administrative time, etc., as applicable. DISCLAIMER: The above statements are intended to describe the general nature and level of work expected to be performed by workers assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Workers assigned may be required to perform additional job tasks as required by the manager. Additionally, Supplier will be responsible for and will pay for forty (40) hours of training per twelve-month period required for the Work.
Customer Service Enrollment Specialist - Remote
American Income Life - Giddens Organization · Slaton, TX
Benefits Representative 100% Virtual • 65,000-80,000 • 40 Hours per Week • Actively hiring Crafting Brighter Futures for Families At the forefront of specialized financial services, we help families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. Role Overview: As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Globe Life, embodying our values and commitment. Primary Responsibilities: • Engage with clients to understand their financial goals and concerns. • Present tailored solutions to safeguard their assets effectively. • Maintain a pulse on the industry, ensuring you offer the best and most updated advice. • Foster relationships and ensure our clients always have someone they can turn to. Why Us? • Remote Work: Enjoy the flexibility of a full-time remote role. • Unlimited Earning Potential: Your dedication determines your earnings. • Company Culture: We're relaxed, high-energy, and treat every member like family. • Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application: A hiring manager will review your application & resume and get back to you within 24 hours. 2. Schedule Company Overview: Select applicants will be contacted to schedule a position overview, detailing everything you need to know about the job details and your responsibilities. This 20-30 minute session is typically* done virtually for your convenience. 3. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. Following the overview you'll be prompted to complete a brief assessment to gauge your understanding and compatibility with the position.
Remote Customer Service/Advisor
American Income Life - Giddens Organization · Abilene, TX
Benefits Representative 100% Virtual • 65,000-80,000 • 40 Hours per Week • Actively hiring Crafting Brighter Futures for Families At the forefront of specialized financial services, we help families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. Role Overview: As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Globe Life, embodying our values and commitment. Primary Responsibilities: • Engage with clients to understand their financial goals and concerns. • Present tailored solutions to safeguard their assets effectively. • Maintain a pulse on the industry, ensuring you offer the best and most updated advice. • Foster relationships and ensure our clients always have someone they can turn to. Why Us? • Remote Work: Enjoy the flexibility of a full-time remote role. • Unlimited Earning Potential: Your dedication determines your earnings. • Company Culture: We're relaxed, high-energy, and treat every member like family. • Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application: A hiring manager will review your application & resume and get back to you within 24 hours. 2. Schedule Company Overview: Select applicants will be contacted to schedule a position overview, detailing everything you need to know about the job details and your responsibilities. This 20-30 minute session is typically* done virtually for your convenience. 3. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. Following the overview you'll be prompted to complete a brief assessment to gauge your understanding and compatibility with the position.
Call Center Rep Work From Home
American Income Life - Giddens Organization · Slaton, TX
Benefits Representative 100% Virtual • 65,000-80,000 • 40 Hours per Week • Actively hiring Crafting Brighter Futures for Families At the forefront of specialized financial services, we help families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. Role Overview: As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Globe Life, embodying our values and commitment. Primary Responsibilities: • Engage with clients to understand their financial goals and concerns. • Present tailored solutions to safeguard their assets effectively. • Maintain a pulse on the industry, ensuring you offer the best and most updated advice. • Foster relationships and ensure our clients always have someone they can turn to. Why Us? • Remote Work: Enjoy the flexibility of a full-time remote role. • Unlimited Earning Potential: Your dedication determines your earnings. • Company Culture: We're relaxed, high-energy, and treat every member like family. • Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application: A hiring manager will review your application & resume and get back to you within 24 hours. 2. Schedule Company Overview: Select applicants will be contacted to schedule a position overview, detailing everything you need to know about the job details and your responsibilities. This 20-30 minute session is typically* done virtually for your convenience. 3. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. Following the overview you'll be prompted to complete a brief assessment to gauge your understanding and compatibility with the position.
Pediatric Behavioral Health Clinician
Cone Health · Eden, NC
The Behavioral Health Clinician provides team based behavioral health services and care coordination in the primary or specialty medical settings. The Behavioral Health Clinician provides a range of brief, solution-focused interventions for prevention, health promotion, and treatment of mental health, developmental, and psychosocial conditions to improve their ability to function. Working under close supervision, this role conducts psychosocial assessments and longer-term treatment plans if indicated. Essential Job Function: • Conducts brief, evidence-based and developmentally appropriate psychosocial assessments screening or other detailed assessments when indicated. • to better understand a patient's diagnosis, illness, or treatment through investigating emotional, social, and environmental factors. • Provides brief therapeutic interventions and supports the preparation and implementation of treatment plans to help patients return to optimal functioning. • Collaborates effectively as a member of an inter-disciplinary healthcare team that includes patients, their families, and other systems involved. • Assists health care team in crisis assessment and safety planning when behavioral health clinician is available during office hours. • Maintains knowledge of and relationships with community health and social agencies to expand the behavioral health services available to patients via collaboration or referral. • Educates the patient and family on behavioral health treatment care processes and options to inspire confidence and continue recovery once discharged. • Maintains accurate and timely documentation of patient care and treatment response plans in medical records to monitor recovery process. • Advocates for patients during the provision of care to manage potential ethical concerns or other risks. • Performs other duties as assigned. Education: • Required: Master's in social work, Mental Health Counseling, Psychology, or related fields. Experience: • Preferred: Experience working in a healthcare or mental health setting providing behavioral health interventions. Licensure/Certification/Listing: • Required: One or more of the following licensures: Licensed Clinical Social Worker (LCSW) or Licensed Clinical Social Worker Associate (LCSW-A), Licensed Clinical Mental Health Counselor (LCMHC), Licensed Clinical Mental Health Counselor Associate (LCMHC-A) License Clinical Addiction Specialist (LCAS), Licensed Clinical Addiction Specialist (LCAS), Licensed Marriage and Family Therapist (LMFT) or Licensed Psychologist (LP), or Licensed Psychologist Associate (LPA)BLS (CPR)-American Red Cross or AHA Healthcare Provider is required but waived if team member is 100% remote and does not meet in person with patients.