Member Service Representative
Palmer Group · Urbandale, IA
Job description(tap to read)
Apply today to become a Member Services Representative in Urbandale, Iowa! Looking for a dynamic role where your customer service skills make a real difference? We're seeking an energetic and detail-oriented Member Services Representative to provide exceptional support to our client's members. Based on-site in Urbandale, Iowa, this is a fantastic opportunity to grow within a friendly, fast-paced environment. If you thrive in a customer-focused setting, look forward to great training and onboarding, and want to be a key player in helping members navigate their plans, this role is perfect for you! Work Model: • On-Site to start, Hybrid available after onboarding What You Will Do: • Handle inbound calls and accurately document all member interactions • Respond to standard and complex customer inquiries via phone or email regarding products, services, and coverage options • Research and follow up on customer issues promptly and professionally • Assist with payments, rate and plan information, and coverage changes • Route members to the appropriate carriers for claims or additional information • Gather missing details and escalate issues when necessary to ensure member satisfaction What You Will Need To Be Successful: • At least 1 year of call center experience • High school diploma or equivalent • Excellent verbal communication skills with the ability to quickly build rapport • Strong computer proficiency with comfort managing multiple screens and applications simultaneously • Bachelor's degree (preferred)
Seasonal Support Driver
United Parcel Service · Urbandale, IA
Drive Your Own Vehicle as a Seasonal Support Driver. As a Seasonal Support Driver (SSD), you’ll help deliver packages from the comfort of. Valid driver’s license in the state where you live; proof will be required to qualify.
Delivery Driver - Drive with DoorDash
DoorDash · Urbandale, IA
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th
6004 - Des Moines - 10315 Hickman Rd, Urbandale, Iowa, 50322 CarMax, the way your career should be! Position Overview As a Sales Consultant Trainee, you will be the foundation of an iconic, customer-first experience at CarMax. Your mission is to build genuine relationships, understand customer needs, and guide them toward the right vehicle—not just the most expensive one. This role offers paid training and mentorship, equipping you with the tools to succeed in auto sales without prior experience. Bring your ability to connect with people and your passion for learning, and we'll help you grow into a future mentor, manager, or business leader. At CarMax, honesty and transparency drive everything we do—and they'll help you thrive, too. Why CarMax? At CarMax, we are the nation's largest retailer of used cars with stores from coast to coast, and we are still growing. We're rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you're advancing your career or growing your skillset, we are here to drive you forward. Role Responsibilities • Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory. • Guide customers through the entire process, including appraisals, test drives, and financing applications. • Deliver an exceptional experience by listening actively and providing clear, honest information. • Complete accurate documentation for all transactions to ensure a smooth and transparent process. • Collaborate with team members to meet customer needs and achieve store goals. • Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers. • Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area. Required Qualifications • Sales or customer service experience in retail or similar environments preferred. • Strong listening and communication skills with a customer-focused mindset. • High level of self-motivation and ability to work independently and as part of a team. • Comfort with technology for processing transactions and accessing inventory information. • Ability to adapt in a fast-paced, dynamic environment. • Commitment to integrity and transparency in every customer interaction. • Willingness to learn and grow through CarMax-provided training and mentorship. About CarMax At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation's largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive. As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what's next. Join us in creating a better future– for our company, our customers, and the communities we call home. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Sales Consultants earn an average of $65,000 annually. Top performers can earn $90,000+ annually. The hourly rate for this position is: $8.76 - $20.00 Commissions: This position is eligible for commission. Benefits: Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time. Associates that are considered full-time hourly or commissioned are eligible: • To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company. • For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay. Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval. For more details about benefits, please visit our CarMax Benefits website. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
Seasonal Warehouse Worker /Package Handler
United Parcel Service · Urbandale, IA
UPS Seasonal Warehouse Workers. Looking for a fast-paced role that keeps you moving? As a seasonal warehouse worker, also known as package handlers, you’ll help keep packages moving through the UPS network by loading and unloading trailers and delivery vehicles.