Marine Claim Consultant

The Hartford · Olympia, WA

Full-timeFinancial Services - InsurancePosted New
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Job description(tap to read)

Consultant Claims - CH08CE We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. Marine Cargo & Logistics Claims Consultant Position Summary: We are seeking a motivated and solutions-oriented professional to join our Claims team as a Marine Cargo & Logistics Claims Consultant. This role will primarily focus on transportation and logistics-related claims (including Motor Truck Cargo, Shippers Interest, Contingent Cargo, Cargo Legal Liability, Warehouse Legal Liability, Freight Forwarder Liability, and other supply chain exposures). The successful candidate will proactively investigate, evaluate, negotiate, and resolve complex, high-exposure claims involving domestic and international transportation, warehousing, distribution, and logistics operations. This position requires strong technical expertise, ability to make sound coverage decisions, and the ability to collaborate effectively with clients, brokers, underwriters, legal counsel, and logistics service providers. Key Responsibilities: • Analyze coverage, investigate losses, and adjust claims in accordance with company guidelines, policy language, and applicable laws. • Manage a portfolio of logistics and marine cargo claims from first notice of loss through resolution and recovery. • Conduct thorough investigations into cargo losses, theft, shortages, transit damage, warehousing incidents, transportation accidents, and supply chain disruptions. • Evaluate liability, causation, damages, and coverage issues while establishing and maintaining appropriate claim reserves. • Coordinate and communicate effectively with insureds, brokers, underwriters, surveyors, attorneys, and other stakeholders. • Manage complex and high-severity claims involving litigation, contractual liability issues, or multimodal transportation exposures. • Review transportation contracts, warehouse receipts, bills of lading, logistics agreements, and applicable statutes to determine liability and recovery opportunities. • Retain and manage independent adjusters, surveyors, forensic experts, legal counsel, and other vendors to ensure timely and cost-effective claim resolution. • Maintain accurate claim documentation • Maintain active claim diaries • Ensure all claims are handled within delegated authority levels and in accordance with company procedures and best practices. • Analyze claim trends and emerging transportation risks and provide recommendations to improve underwriting, risk management, and loss prevention strategies. • Support business development efforts through strong service delivery and relationship management with brokers, clients, and underwriting partners. Required Skills & Qualifications: Technical Expertise: • Comprehensive understanding of the claims process from first notice through settlement, recovery, and closure. • Strong technical knowledge of marine cargo and logistics insurance products, including Motor Truck Cargo, Shippers Interest, Contingent Cargo, Cargo Legal Liability, Warehouse Legal Liability, and Freight Forwarder Liability. • Knowledge of domestic and international transportation practices, supply chain operations, warehousing, and cargo handling. • Understanding of transportation and logistics contracts, bills of lading, warehouse receipts, carrier liability, and recovery rights. • Proven ability to analyze complex coverage issues and determine liability and exposure. • Strong ability to draft clear and concise emails and coverage letters. • Strong litigation management experience, including coordination with defense counsel, participation in mediations, and oversight of litigation strategy. Experience: • 3-5+ years of experience handling logistics, transportation and marine cargo claims. • Experience managing high-value and complex transportation or supply chain losses preferred. • Experience with domestic and international cargo claims and recovery actions is a plus. Professional Skills: • Excellent verbal, written, and negotiation skills. • Strong analytical and problem-solving abilities. • Ability to manage multiple priorities in a fast-paced environment. • Demonstrated customer service and relationship management skills. • Ability to work independently and collaboratively in a virtual team environment. • Proactive approach with strong organizational and time-management skills. • Commitment to compliance, operational excellence, and continuous improvement. Additional Qualifications: • Proficiency with Microsoft Office Suite, including Excel and Word. • Willingness to travel occasionally for mediations. • Bachelor's degree preferred. • Professional industry designations (AIC, ARM, CPCU, AMIM, or similar) are a plus. Work Arrangement: This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Lake Mary, FL, Phoenix, AZ, Naperville, IL) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $84,800 - $127,200 Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

Customer Service Enrollment Specialist - Remote

American Income Life - Giddens Organization · Slaton, TX

Benefits Representative 100% Virtual • 65,000-80,000 • 40 Hours per Week • Actively hiring Crafting Brighter Futures for Families At the forefront of specialized financial services, we help families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. Role Overview: As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Globe Life, embodying our values and commitment. Primary Responsibilities: • Engage with clients to understand their financial goals and concerns. • Present tailored solutions to safeguard their assets effectively. • Maintain a pulse on the industry, ensuring you offer the best and most updated advice. • Foster relationships and ensure our clients always have someone they can turn to. Why Us? • Remote Work: Enjoy the flexibility of a full-time remote role. • Unlimited Earning Potential: Your dedication determines your earnings. • Company Culture: We're relaxed, high-energy, and treat every member like family. • Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application: A hiring manager will review your application & resume and get back to you within 24 hours. 2. Schedule Company Overview: Select applicants will be contacted to schedule a position overview, detailing everything you need to know about the job details and your responsibilities. This 20-30 minute session is typically* done virtually for your convenience. 3. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. Following the overview you'll be prompted to complete a brief assessment to gauge your understanding and compatibility with the position.

RemoteFull-timeFinancial Services - Insurance
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Remote Customer Service/Advisor

American Income Life - Giddens Organization · Abilene, TX

Benefits Representative 100% Virtual • 65,000-80,000 • 40 Hours per Week • Actively hiring Crafting Brighter Futures for Families At the forefront of specialized financial services, we help families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. Role Overview: As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Globe Life, embodying our values and commitment. Primary Responsibilities: • Engage with clients to understand their financial goals and concerns. • Present tailored solutions to safeguard their assets effectively. • Maintain a pulse on the industry, ensuring you offer the best and most updated advice. • Foster relationships and ensure our clients always have someone they can turn to. Why Us? • Remote Work: Enjoy the flexibility of a full-time remote role. • Unlimited Earning Potential: Your dedication determines your earnings. • Company Culture: We're relaxed, high-energy, and treat every member like family. • Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application: A hiring manager will review your application & resume and get back to you within 24 hours. 2. Schedule Company Overview: Select applicants will be contacted to schedule a position overview, detailing everything you need to know about the job details and your responsibilities. This 20-30 minute session is typically* done virtually for your convenience. 3. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. Following the overview you'll be prompted to complete a brief assessment to gauge your understanding and compatibility with the position.

RemoteFull-timeFinancial Services - Insurance
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Call Center Rep Work From Home

American Income Life - Giddens Organization · Slaton, TX

Benefits Representative 100% Virtual • 65,000-80,000 • 40 Hours per Week • Actively hiring Crafting Brighter Futures for Families At the forefront of specialized financial services, we help families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. Role Overview: As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Globe Life, embodying our values and commitment. Primary Responsibilities: • Engage with clients to understand their financial goals and concerns. • Present tailored solutions to safeguard their assets effectively. • Maintain a pulse on the industry, ensuring you offer the best and most updated advice. • Foster relationships and ensure our clients always have someone they can turn to. Why Us? • Remote Work: Enjoy the flexibility of a full-time remote role. • Unlimited Earning Potential: Your dedication determines your earnings. • Company Culture: We're relaxed, high-energy, and treat every member like family. • Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application: A hiring manager will review your application & resume and get back to you within 24 hours. 2. Schedule Company Overview: Select applicants will be contacted to schedule a position overview, detailing everything you need to know about the job details and your responsibilities. This 20-30 minute session is typically* done virtually for your convenience. 3. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. Following the overview you'll be prompted to complete a brief assessment to gauge your understanding and compatibility with the position.

RemoteFull-timeFinancial Services - Insurance
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The Behavioral Health Clinician provides team based behavioral health services and care coordination in the primary or specialty medical settings. The Behavioral Health Clinician provides a range of brief, solution-focused interventions for prevention, health promotion, and treatment of mental health, developmental, and psychosocial conditions to improve their ability to function. Working under close supervision, this role conducts psychosocial assessments and longer-term treatment plans if indicated. Essential Job Function: • Conducts brief, evidence-based and developmentally appropriate psychosocial assessments screening or other detailed assessments when indicated. • to better understand a patient's diagnosis, illness, or treatment through investigating emotional, social, and environmental factors. • Provides brief therapeutic interventions and supports the preparation and implementation of treatment plans to help patients return to optimal functioning. • Collaborates effectively as a member of an inter-disciplinary healthcare team that includes patients, their families, and other systems involved. • Assists health care team in crisis assessment and safety planning when behavioral health clinician is available during office hours. • Maintains knowledge of and relationships with community health and social agencies to expand the behavioral health services available to patients via collaboration or referral. • Educates the patient and family on behavioral health treatment care processes and options to inspire confidence and continue recovery once discharged. • Maintains accurate and timely documentation of patient care and treatment response plans in medical records to monitor recovery process. • Advocates for patients during the provision of care to manage potential ethical concerns or other risks. • Performs other duties as assigned. Education: • Required: Master's in social work, Mental Health Counseling, Psychology, or related fields. Experience: • Preferred: Experience working in a healthcare or mental health setting providing behavioral health interventions. Licensure/Certification/Listing: • Required: One or more of the following licensures: Licensed Clinical Social Worker (LCSW) or Licensed Clinical Social Worker Associate (LCSW-A), Licensed Clinical Mental Health Counselor (LCMHC), Licensed Clinical Mental Health Counselor Associate (LCMHC-A) License Clinical Addiction Specialist (LCAS), Licensed Clinical Addiction Specialist (LCAS), Licensed Marriage and Family Therapist (LMFT) or Licensed Psychologist (LP), or Licensed Psychologist Associate (LPA)BLS (CPR)-American Red Cross or AHA Healthcare Provider is required but waived if team member is 100% remote and does not meet in person with patients.

RemoteFull-timeHealthcare - Allied Health
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