Geek Squad Agent (Retail Store)
Best Buy · Kissimmee, FL
Job description(tap to read)
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you. What you'll do • Provide positive, timely service to customers during the check-in and checkout process • Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps • Help customers set up new devices and provide advice on whether to repair or replace old devices • Monitor service queues and provide accurate status updates to customers • Maintain knowledge and skillsets through certified training courses • Clearly communicate and partner with fellow agents Basic qualifications • 3 months of experience working in retail or customer service • Ability to work a flexible schedule, including holidays, nights and weekends Preferred qualifications • Passion for technology and desire to solve problems • Ability to adapt and learn new skills in a fast-paced industry What's in it for you We're committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life. Our benefits include: • Competitive pay • Great employee discount • Financial savings and retirement resources • Support for your physical and mental well-being Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service. Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary. For more information about benefits, LOA and paid time off, please refer to our Benefits Guide. About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™ Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Position Type: Part timePandoLogic. Category: Installation & Maintenance, Keywords: Electrical Appliance Service Technician
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ALDI is looking for enthusiastic part-time cashiers and stockers. As a cashier, you'll provide friendly, efficient checkout service, while as a stocker, you'll help keep shelves stocked and organized to ensure a great shopping experience. Each role plays an important part in maintaining smooth store operations and delivering an excellent customer shopping experience. Position Type: Part-Time Average Hours: Fewer than 30 hours per week Starting Wage: $19.50 per hour Wage Increases: Year 2 - $20.00 | Year 3 - $20.50 | Year 4 - $20.50 | Year 5 - $21.50 Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. • Models and fulfills all customer service principles and escalates concerns to store management as necessary. • Assists store management in achieving operational efficiency goals. • Assists store management in achieving total loss goals. • Complies with all established company policies and processes. • Supports store management in providing a safe working environment by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining equipment in proper working order. • Maintains store zones standards and merchandising standards at all times. • Adheres to inventory procedures and product handling guidelines. • Performs general cleaning tasks to company standards. Cashier Responsibilities: • Properly utilizes the point-of-sale (POS) system to accurately scan and process customer purchases and informs store management of scanning concerns or errors. • Adheres to cash policies and procedures. • Follows the line policy and opens additional check lanes as required to ensure an efficient checkout. • Complete curbside pickup orders by accurately retrieving items from the store, verifying order contents, and ensuring timely delivery to customers' vehicles from the staging area. Stocker Responsibilities: • Stocks shelves and displays neatly while following merchandising planograms to maximize sales. • Stockers must be able to arrive to work as early as 5:00am. Physical Demands: • Required to push, pull, sit, stand, reach, grasp, twist, bend, and move from one area to another. • Required to lift, carry, and place product weighing up to 45 pounds on shelves at various heights, including overhead. • Required to operate equipment such as a cash register, electric and manual hand jacks, floor scrubber and cardboard baler. • Required to stock product in varying temperatures, including freezer and cooler environments. • Required to use glass and multipurpose cleaning products. Qualifications: • Ability to provide prompt and courteous customer service. • Ability to operate all store equipment such as cash registers, floor scrubber, cardboard baler, pallet jacks, handheld devices, computers, etc. • Ability to interpret and apply ALDI operating policies and procedures. • Ability to effectively communicate both verbally and in writing. • Ability to perform basic arithmetic such as addition, subtraction, multiplication, and division. • Ability to follow instructions and pay attention to detail. • Ability to work both independently and with others. • Ability to organize, prioritize and complete assigned tasks to maximize productivity within established timeframes. • Ability to maintain reliable and prompt attendance. • Ability to meet availability requirements. Education and Experience: • At least 18 years old required. • High school diploma or equivalent preferred. • Prior work experience in a retail environment preferred. ALDI offers competitive wages and benefits, to all employees including: • 401(k) Plan • Company 401(k) Matching Contributions • Employee Assistance Program (EAP) • PerkSpot National Discount Program In addition, full-time employees are offered: • Medical, Prescription, Dental & Vision Insurance • Generous Vacation Time & 7 Paid Holidays • Up to 6 Weeks Paid Parental Leave at 100% of pay • Up to 2 Weeks Paid Caregiver Leave at 100% of pay • Short and Long-Term Disability Insurance • Life, Dependent Life and AD&D Insurance • Voluntary Term Life Insurance _*Full-time employees average 30 or more hours per week within an annual lookback period_ _**Benefits offered to full-time and part-time employees may vary by state_ Click here to learn more about the benefits ALDI has to offer ( ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.