Associate Executive Director of Rosen Aquatic & Fitness Center

Associate Executive Director of Rosen Aquatic & Fitness Center - 7128 Rosen Aquatic and Fitness Center | Rosen Aquatic & Fitness Center | Full Time Description Summary Under the direction of the Executive Director, the Associate Executive Director provides strategic leadership and oversight for the Rosen Aquatic & Fitness Center (RAFC), overseeing the leaders of Membership, Aquatics, Wellness, Events & Rentals, and Security. As the Executive Director's key operational partner, this role focuses on developing high-performing managers, driving organizational growth, strengthening departmental accountability, and ensuring alignment across all areas of the facility. The Associate Executive Director plays a critical role in advancing RAFC's mission through leadership, business development, financial stewardship, and exceptional member and guest experiences. Responsibilities Operational Leadership & Staff Development Provide leadership and oversight for the managers responsible for Membership, Aquatics, Wellness, Events & Rentals, and Security. Lead, mentor, and develop department managers to achieve operational, financial, and service excellence. Establish performance expectations, accountability standards, and departmental goals aligned with organizational objectives . Conduct regular performance reviews, coaching discussions, and leadership development initiatives for department managers. Foster collaboration among department leaders to ensure effective communication and a unified member and guest experience. Support managers in identifying and resolving operational challenges while serving as an escalation resource for complex issues. Create a culture of accountability, ownership, and continuous improvement throughout the organization. • Provide leadership and oversight for the managers responsible for Membership, Aquatics, Wellness, Events & Rentals, and Security. • Lead, mentor, and develop department managers to achieve operational, financial, and service excellence. • Establish performance expectations, accountability standards, and departmental goals aligned with organizational objectives . • Conduct regular performance reviews, coaching discussions, and leadership development initiatives for department managers. • Foster collaboration among department leaders to ensure effective communication and a unified member and guest experience. • Support managers in identifying and resolving operational challenges while serving as an escalation resource for complex issues. • Create a culture of accountability, ownership, and continuous improvement throughout the organization. Events, Rentals & Business Development Provide strategic oversight and direction for the growth of facility rentals, aquatic events, tournaments, competitions, and community programming. Guide department leaders in identifying opportunities to increase facility utilization , community engagement, and revenue generation. Support relationship-building efforts with swim clubs, aquatic organizations, schools, sports teams, recreation programs, and other community partners. Oversee the development of business development strategies, event recruitment initiatives, sponsorship opportunities, and partnership growth. Collaborate with Marketing and department leaders to expand awareness of RAFC programs, events, rentals, and membership opportunities. Support fundraising, sponsorship, and community outreach initiatives that enhance the organization's visibility and impact. Membership Growth & Retention Provide strategic direction for membership acquisition, retention, engagement, and service initiatives. Review membership performance metrics and collaborate with department leadership to identify opportunities for growth and service enhancement. Ensure programs, services, and member experiences align with organizational goals and community needs. Organizational Operations & Compliance Provide leadership and oversight to department managers responsible for facility operations, security, safety, and compliance functions. Ensure departments operate efficiently, collaboratively, and in alignment with organizational goals. Ensure compliance with applicable safety standards, certifications, operational policies, and regulatory requirements. Support managers in maintaining safe, clean, and well-maintained facilities, equipment, and aquatic resources. Partner with Risk Management and departmental leaders to strengthen safety, compliance, and operational best practices. Provide oversight of administrative processes related to facility-use agreements, contracts, and Certificates of Insurance (COIs). Partner with the Executive Director to develop, monitor , and manage the annual operating budget. Hold department managers accountable for departmental budgets, financial performance, and resource stewardship. Drive revenue growth through memberships, programs, rentals, events, sponsorships, and strategic partnerships. Review operational and financial performance metrics to support informed decision-making and continuous improvement. Promote RAFC's mission of providing inclusive access to aquatics, wellness, fitness, and water safety programs. Represent RAFC and Rosen Hotels & Resorts with professionalism, integrity, and excellence. Experience/Qualifications: • 5+ years of progressively responsible leadership in facility, aquatics, or fitness management required . • 3+ years of experience in fiscal management, membership development, fundraising, and staff supervision required . • Experience managing or overseeing an annual operating budget of at least $1 million required . • Effective communicator with excellent presentation, interpersonal, and written communication abilities. • Ability to recruit, motivate, and develop high-performing staff teams. • Proven track record in driving membership, program, and event growth. • Strong problem-solving and decision-making skills. • Must be able to work flexible hours ranging from 5a-9p, including weekend s and holidays as needed. • Regular movement throughout facility spaces, including pool deck , fitness areas, and offices. • Strong leadership and organizational skills with the ability to manage multiple priorities. • Ability to lift up to 25lbs consistently and 50lbs infrequently. • Must be able to legally work in the USA. Education and Certification(s)/License(s): Bachelor's degree in management, business, sports management, recreation, marketing, sales or related field preferred. CPR/AED and First Aid certifi ed preferred . SafeSport Trained preferred. Discover Life at Rosen: Your career is here in our diverse and friendly workplace where your individuality and ideas are valued. Our company of more than 3,000 associates thrives on teamwork and ingenuity. It is this team who makes Rosen Hotels & Resorts in Orlando one of Florida's most respected hospitality companies to work for. Benefits Our Associates Enjoy: • Affordable Health and Dental Insurance • On-site Medical Center • Competitive Compensation • Holiday Pay • Paid Vacation • Paid Personal Days • Tuition Reimbursement • Higher Education Scholarships • 401(k) Retirement Savings Plan • Hospitality and Dining Discounts • Family Outreach Center • and Many More Benefits We are proud to be an equal opportunity employer and a drug and nicotine-free workforce. #J-18808-Ljbffr