Technical Writer / Project Manager

Job Description Position summary We are seeking a consultant and project manager to lead electronic health record (EHR) integration projects and support existing interfaces. This role combines HL7 technical knowledge, project delivery, troubleshooting, and technical writing. The successful candidate can work with clinical staff, vendors, and technical teams to resolve issues and keep integration documentation accurate. Key responsibilities • Manage EHR interface projects from requirements gathering through testing, launch, and transition to ongoing support. • Document clinical workflows, interface requirements, data mappings, project decisions, risks, and timelines. • Analyze HL7 messages and troubleshoot interface failures, missing or incorrect data, routing issues, and workflow problems. • Investigate support requests, identify root causes, coordinate fixes with vendors and technical teams, and communicate resolution status to stakeholders. • Create and regularly update interface specifications, troubleshooting guides, support procedures, test plans, and other technical documentation. • Coordinate testing and validate that interfaces meet documented requirements after changes or fixes. • Monitor recurring issues and recommend improvements to interface reliability and support processes. Preferred qualifications • Experience with interface engines and HL7 message types such as ADT, ORM, or ORU. • Familiarity with FHIR APIs and clinical terminology. • Experience with incident tracking, change management, and production support. Responsibilities Key responsibilities • Manage EHR interface projects from requirements gathering through testing, launch, and transition to ongoing support. • Document clinical workflows, interface requirements, data mappings, project decisions, risks, and timelines. • Analyze HL7 messages and troubleshoot interface failures, missing or incorrect data, routing issues, and workflow problems. • Investigate support requests, identify root causes, coordinate fixes with vendors and technical teams, and communicate resolution status to stakeholders. • Create and regularly update interface specifications, troubleshooting guides, support procedures, test plans, and other technical documentation. • Coordinate testing and validate that interfaces meet documented requirements after changes or fixes. • Monitor recurring issues and recommend improvements to interface reliability and support processes. Disclaimer Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from $25.48 to $63.65 per hour; from: $53,000 to $132,400 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following • Medical, dental, and vision insurance, including expert medical opinion • Short term disability and long term disability • Life insurance and AD&D • Supplemental life insurance (Employee/Spouse/Child) • Health care and dependent care Flexible Spending Accounts • Pre-tax commuter and parking benefits • 401(k) Savings and Investment Plan with company match • Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. • 11 paid holidays • Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. • Paid parental leave • Adoption assistance • Employee Stock Purchase Plan • Financial planning and group legal • Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment. About Us Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.