Administrative Support Services Specialist
Council Bluffs Area Chamber of Commerce · Council Bluffs, IA
Job description(tap to read)
Administrative Support Services Specialist At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace. Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce, and seeks to build collaborative and supportive working environments and relationships. If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team oriented environment, then Heartland Family Service is the agency for you. Summary Description Of Work: Performs a broad range of skilled administrative and customer service duties requiring sound judgment, decision-making, and problem-solving abilities. Demonstrates a strong knowledge base and the ability to manage multiple responsibilities in a fast-paced environment. Works effectively with a diverse range of guests, customers, and colleagues while maintaining a high level of professionalism. Highly detail-oriented, organized, and capable of prioritizing tasks to consistently meet deadlines. Compensation range: between $16.51 and $19.69 (wage is determined by number of years experience) Work Schedule: Mondays, Wednesdays, and Thursdays 10:15 a.m. - 7:00 p.m.; Tuesdays 10:15 a.m. - 7:30 p.m.; and Fridays 11:00 a.m. - 3:00 p.m. Minimum Qualifications: • Associate's Degree preferred; but not required. • Two years experience • Proficiency in basic office skills and personal computer skills. • Able to work one or two evenings per week. Essential Duties And Responsibilities: • Collaborate closely with the Intake Department to assist with screening and intake procedures for all incoming clients and telephone inquiries. • Accurately enter and maintain client demographic and intake information within the agency's Electronic Health Record (EHR) system. • Refer callers and clients to appropriate HFS programs and services, explain agency policies and procedures, and provide assistance with crisis intervention and community resource referrals as appropriate. • Manage and maintain confidential client health records, including uploading documentation, processing record transfers, and responding to requests for information in accordance with agency policies and applicable privacy regulations. • Schedules client appointments within Iowa Behavioral Health and checks clients in to their appointments. • Collect client insurance and payment information, complete insurance pre-authorization processes, explain and manage sliding fee scale documentation, process client payments, and perform monthly Medicaid eligibility verification for the agency's client roster. • Perform daily office closing procedures, ensuring the reception area and workspaces are organized, secure, and fully prepared for the following business day's operations and scheduled client activities. • Perform front desk reception duties, including accurately taking messages, providing directions to clients and the general public, and assisting visitors, clients, and staff with inquiries in a professional and timely manner. Respond to fax, email, and voicemail communications as appropriate. • Provide general clerical and administrative support, including typing, filing, document preparation, and assistance with non-behavioral health programs as needed. • Is punctual and dependable. Maintains clean and organized reception area and performs opening and/or closing duties. • Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the agency. • Cooperates and collaborates with program area staff, volunteers, and other agency staff. • Abides by all specific program and agency procedures, policies, and requirements. • Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media. • Responsible for grant data entry and coordination with external and internal staff. • Creates, maintains and shares as appropriate a dynamic self-care plan. • Strives to make connections between the agency and the larger community whenever possible in order to contribute to the agency's ongoing fundraising and friend-raising efforts. • Essential functions of this job are to be performed on company physical work site
TJX Companies At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world's leading off-price retailer. Job Description Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. • Creates a positive internal and external customer experience • Promotes a culture of honesty and integrity; maintains confidentiality • Takes an active role in training and mentoring Associates on front end principles • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates • Addresses customer concerns and issues promptly, ensuring a positive customer experience • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates • Provides and accepts recognition and constructive feedback • Partners with Management on Associate training needs to increase effectiveness • Ensures adherence to all labor laws, policies, and procedures • Promotes credit and loyalty programs • Supports and participates in store shrink reduction goals and programs • Promotes safety awareness and maintains a safe environment • Other duties as assigned Who We're Looking For: You. • Available to work flexible schedule, including nights and weekends • Strong understanding of merchandising techniques • Capable of multi-tasking • Strong communication and organizational skills with attention to detail • Able to respond appropriately to changes in direction or unexpected situations • Team player, working effectively with peers and supervisors • Able to train others • 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Location: USA TJ Maxx Store 1201 Council Bluffs IA This position has a starting pay range of $14.25 to $14.75 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Crew Team Member
McDonald's · Council Bluffs, IA
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. Description: McDonald's and its independent franchisees care about their employees and that's why we provide them with an opportunity to learn, grow, and succeed every day. By offering industry-leading education programs and world-class training, we provide opportunities that inspire confidence and foster valuable skills to help employees thrive wherever they are on their journey, whether they stay at McDonald's or go elsewhere. There is a reason more than 80% of employees are proud to work at McDonald's and would recommend working at one of our restaurants. A Crew Team Member at McDonald's is more than just a paycheck – it's a chance to gain life skills and grow as an individual. And for anyone willing to take advantage of these opportunities…we're committed to becoming America's Best First Job. See a day in the life of a Crew Team Member at McDonald's Requirements: We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. Crew member opportunities are available practically anytime: breakfast, lunch, late nights, weekends - whatever. You'll find out that a McDonald's crew job can help you grow with top notch training as well as our Archways to Opportunity education programs that offer high school completion courses, upfront college tuition assistance and English Language courses. McDonald's can take you anywhere, and give you the benefits you need for your life while doing so. So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a positive experience • Help customers order their favorite McDonald's meals • Prepare all of McDonald's World Famous food • Partner with other Crew and Managers to meet daily goals and have fun • Keep the restaurant looking fantastic All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. For job openings on your schedule - part time or full time - give us a try. You must be 16 years of age or older to work as a Crew Member at McDonald's. Additional Info: This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices. Requsition ID: PDX_MC_9CEC325E-372E-41BA-A13E-74DF1089B59B_80214 McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.comsupportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.
Donut/Bakery finishing and Customer Service MUST be 18 Years Old
Dunkin' · Council Bluffs, IA
Donut Decorators Donut Decorators to frost fresh-baked donuts and to bake bagels, muffins, and croissants for our guests. Prepare and serve Beverages and Bakery for our Guests. This role is ideal for individuals who enjoy working in a fast-paced environment and prefer an independent workflow. Key responsibilities include: • Prepare Beverages and Bakery for our Guests. • Prepare and frost donuts, bake bagels, and other bakery items according to Dunkin' quality standards. • Maintain and manage ingredient inventory, ensuring freshness and stock levels. • Follow all safety, sanitation, and food handling procedures. • Keep the baking area clean, organized, and running efficiently. • Work collaboratively with team members to meet demand and maintain a smooth workflow. • Assist in other areas of the restaurant as needed. Benefits of working for a Dunkin' franchisee: • Competitive wages • Awesome team-oriented environment • Lots of potential for growth within the company for those who work hard We are growing and want you to grow with us! This position starts at 3 PM and generally works until 7 PM or 8 PM each day, depending on daily production. • Provide excellent guest satisfaction, service speed, and product quality • Great with guests • Ability to work independently and manage all the details of our bakery business • Must be available 365 days a year we are open each day. • Must be 18+ years old • Must be available 3 PM to 8 PM • Do you understand we are open 365 days week and you will be available
Customer Service Associate - Temporary
Walgreens · Council Bluffs, IA
1861607BR Title: Customer Service Associate - Temporary Job Description: • Models and delivers a distinctive and delightful customer experience. • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations • Provides customers with courteous, friendly, fast, and efficient service. • Recommends items for sale to customer and recommends trade-up and/or companion items. • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. • Implements Company asset protection procedures to identify and minimize profit loss. • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. • Has working knowledge of store systems and store equipment. • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. • Complies with all company policies and procedures; maintains respectful relationships with coworkers. • Completes special assignments and other tasks as assigned. Training & Personal Development • Attends training and completes PPLs requested by Manager or assigned by corporate. Auto req ID: 1861607BR External Basic Qualifications: • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) • Requires willingness to work flexible schedule, including evenings and weekend hours. Store: 04405-COUNCIL BLUFFS IA Employment Type: Part-time Full Store Address: 2508 W BROADWAY,COUNCIL BLUFFS,IA,51501 Job Function: Retail Preferred Qualifications: • Prefer six months of experience in a retail environment. • Prefer to have prior work experience with Walgreens. The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Company Indicator: Walgreens Common Location: 2508 W BROADWAY,COUNCIL BLUFFS,IA,51501-03509-04405-S Max Rate: 17.5 Pay Type: Hourly Start Rate: 15