Service Coordinator
Nenni and Associates · Lewisburg, TN
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Job Summary: The Service Coordinator position is responsible for managing a breadth of our client's service activities including small scope projects, warranty management and administration, planned/ route maintenance and on-demand maintenance requests. The Service Coordinator works directly with customers, vendors and Labor Partners (lighting techs and electricians) and closely collaborates with the Logistics, Procurement, Project Management and Finance teams. Essential Job Functions: •Manage customers' service work orders from start to finish including set up, tracking, material ordering, partner management, warranty management, closeout and invoicing. • Manage customers' small projects from start to finish by using systems, software, and project management best practices to execute timely delivery of service needs. •Maintain good relationships with customers by providing best in class customer service and ensure all service requirements are met. •Manage emergency work orders, off-hours and overnight project management, on an ongoing basis in a rotational on-call system. •Work with and schedule Labor Partners for service and warranty work. •Hold internal and external partners accountable to scopes, budgets, and timelines. •Evaluate the quality of service, identify areas of improvements, and communicate to internal stakeholders. •Collaborate with internal stakeholders to ensure consistency in project and service quality. • Develop and implement ideas for department improvement. •Manage data and status update reporting (Oracle, Smartsheet, Sales Force & customer portals). • Become a subject matter expert in relevant areas to support service efforts. •Perform other duties as assigned. Skills and Abilities: • Excellent interpersonal skills, written/verbal communication with both internal and external stakeholders. •Very fluent and efficient with Excel and working with numbers; classes or certifications are a strong plus. •Excellent critical thinking and problem-solving skills. •Accommodating, flexible, and able to respond to last minute requests. •Experience with Windows, Microsoft Office (Word, PowerPoint, etc.). •Experience communicating with vendors and customers. •Ability to multitask, transition and keep multiple projects/tasks separated and organized. •Ability to work independently and as a part of a team. •Detail-oriented. Education: •Bachelor's degree or equivalent experience. Experience Required: •1-3 years customer service. •Experience communicating with vendors and customers.
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Hiring Drivers Now · Lewisburg, TN
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Hiring Drivers Now · Lewisburg, TN
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Core Hours: Monday - Friday, 8am-5pm Remote/Hybrid Position - Must be located in Colorado for occassional onsite activities Purpose and Scope The Quality Control Technical Compliance Specialist is a technical and compliance role within the QC functional area. The primary functions related to this role include completing change controls, deviations, procedure updates, CAPAs and continuous improvement initiatives. Additionally, this role will facilitate collaboration between the investigations writers (investigators), document writers in other groups and QC leadership to reach proper technical decisions related to the types of records owned within QC. Essential Duties & Responsibilities • Assume an in-depth compliance role in the QCC laboratory, including writing change controls, owning change actions, change assessments, CAPAs, deviations, routine document changes, and continuous improvement document changes. • Work closely with the leadership team to redline documents and collaborate with the document writers in other departments to update QCC documents minimizing rework and additional rounds through the edit and approval cycle. • Ensure accuracy and completeness of all documents and records, prior to routing through Veeva. • Collaborate with the leadership team to ensure previous commitments and CAPAs remain in compliance with the revised requirements. • Own and complete change controls related to method updates, specification updates, instrumentation upgrades or retirements, and changes to validated processes. • Ensure all records and documents move through the process adhering to established procedure timelines, following up regularly with stakeholders and facilitating removal of any roadblocks which would prevent on-time completion. • Serve as a point of contact for QCC and external departments related to external change assessments and change actions. • Serve as a technical Subject Matter Expert (SME) for report reviews and approvals. • Work closely with the investigation writers and management for CAPA discussions, while setting appropriate timelines for implementation and ensuring all dates are met. • Work with leadership to complete CAPA implementation actions and effectiveness checks. • Perform the quarterly trend deviation reports. • Escalate any issues that threaten deadlines to leadership. • Assist departmental leadership in new endeavors including efficiency efforts, organizational tasks, and non-routine activities that require a higher level of scientific skills. • Attend T3 Academy and drive completion of process improvement projects for the department. • Upon delegation, assume a supporting role to the management team for activities such as the issuance of COAs, test methods and specifications, and participate in project meetings. • Maintain a positive atmosphere of teamwork, camaraderie, and respect towards co-workers. • Perform various other duties as assigned. Knowledge, Skills & Abilities • Strong grasp of Root Cause Analysis and 5 Whys methodology, CAPA implementation and remediation. • Strong understanding of ALCOA+ and data integrity principles. • Proficient knowledge of cGMP practices, regulatory and ICH guidelines. • High level of proficiency and in-depth knowledge of quality event records, Quality Control, laboratory procedures, and testing techniques, IT based systems and instruments. • Effective communication and exceptional documentation and writing skills. • Proven ability in cross functional groups to problem solve, gain consensus, and drive effective improvement. • A demonstrated knowledge of fundamental chemistry pertaining to specific products and assays conducted in the Tolmar QC laboratory. • Ability to grasp and enhance the technical expertise required for new products in the pipeline in order to support QC functions per business needs. • Hands-on, operational and troubleshooting knowledge of analytical instrumentation within the QC department. • An excellent grasp on USP and other compendial methods. • Knowledge of computer applications, including Microsoft Office. • Experience in authoring or reviewing technical reports. • Excellent oral and written communication skills demonstrated through interactions internally and externally. • Ability to manage multiple projects concurrently and under tight time constraints. • Strong abilities to teach and lead others to the correct conclusions, which satisfy scientific rational and compliance requirements in a pharma environment. • Proficiency in quality risk management and operational excellence. Core Values The QC Technical Compliance Specialist is expected to operate within the framework of Tolmar's Core Values: • Center on People: We commit to support the well-being of our patients and treat our employees and those we serve as valued partners. By placing people at the heart of our actions, we actively engage, invigorate, acquire knowledge, and grow together with an enterprise-wide mindset that lifts the whole organization. • Are Proactive & Agile: We embody a culture of engagement and action. With a hands-on approach, we fearlessly adapt to change. We anticipate, respond swiftly and efficiently to ignite a spirit that propels us towards extraordinary outcomes. • Act Ethically: We are committed to consistently conducting our business in an ethical, compliant, and socially aware manner, in line with our purpose of positively impacting lives. We actively cultivate diversity, equity, inclusion & sustainability in our workplace. • Constantly Improve: We are committed to a proactive, collaborative effort to enhance our products, systems, processes, and services by reducing waste, increasing efficiency, and improving quality. We strive to be innovative, embracing calculated risk-taking that drives better ways of working. • Are Accountable: We think, act, and communicate with honesty, transparency, and clarity in alignment with our core values. We don't compromise our values for near term gain. We take accountability & ownership of our work, actions, successes, and setbacks. We strive to deliver our best as we shape the future. Education & Experience • BS in Chemistry, Biochemistry, Pharmaceutical Sciences or related field required. • Pharmaceutical cGMP laboratory work experience combined with BS: 6 or more years; Masters: 3 or more years or PhD: 2 or more years. • Experience in the pharmaceutical industry to include experience with cGMP analytical testing of drug substances (DS) and Drug products (DP), preferably in high-volume Quality Control laboratory. Compensation and Benefits • Pay: $95,000 - $100,000 per year, depending on experience • Benefits summary: Tolmar compensation programs are focused on equitable, fair pay practices including market-based base pay and a strong benefits package. The final compensation offered may vary from the posted range based on the selected candidates qualifications and experience. Working Conditions • Working conditions are typical for an office environment in addition to a laboratory setting to include exposure to solvents, bio-hazardous materials, hazardous waste, and pharmaceuticals. • Must be adaptable to shifting priorities and operate with a sense of urgency while maintaining high quality in order to meet important timelines in a high throughput lab. • Business demands may present a need to work extended hours or off shifts. • This position may be performed on a hybrid basis, with some work being performed on-site. Tolmar is an Equal Opportunity Employer. We do not discriminate on the basis age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Pre-Mail Data Specialist
Penn State University · Lewisburg, TN
APPLICATION INSTRUCTIONS: • CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. • CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. • If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. POSITION SPECIFICS Penn State Auxiliary & Business Services is hiring a full-time, on-campus Pre-Mail Variable Data & Print Specialist for its Multimedia and Print Center (MPC). The role focuses on preparing and managing mailing data to meet U.S. Postal Service automation requirements, including address list processing, NCOA updates, data formatting, variable data printing, and producing USPS documentation. The position also involves operating print/mail equipment, preparing print-ready files, and providing backup support across Pre-Mail functions. The specialist works closely with customer service, design, print, and mailing teams, contributes to process improvement, and supports MPC's mission of high-quality, efficient print and mail services. The role emphasizes teamwork, continuous learning, workplace safety, and a respectful, inclusive environment. Qualifications Strong computer skills (especially Microsoft Office) and basic math ability. Preferred qualifications include knowledge of postal regulations and experience with variable data and design software such as FusionPro, InDesign, and Adobe Acrobat. MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS General Equivalency Diploma (GED) or High School (HS)2+ years of relevant experienceRequired Certifications:None BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S. SALARY & BENEFITS The salary range for this position, including all possible grades, is $40,608.00 - $58,836.00. Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines