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Service Coordinator Order Experience , IA

Numotion · Urbandale, IA

Advertising/Marketing/Public RelationsPosted 7+ days ago
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Service Coordinator Order Experience I At Numotion, we're on a mission to improve the lives of people with disabilities. As North America's largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We're committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action. Job Purpose: Receives and implements service and repair requests and coordinates the timely provision of services. Facilitates timely order movement through Numotion's order processing system. Key Responsibilities: • Assists customers with service & repair requests, enters and maintains accurate data in order processing system while progressing orders through to completion. • Releases purchase orders for replacement parts accurately and in a timely manner, facilitating completion of warranty and RA documentation as appropriate. • Responds to customer inquiries, requests, and complaints in a timely manner working with other staff members to increase customer satisfaction and turnaround times; communicates to customers their financial responsibility. • Takes responsibility to completely resolve issues without additional transfers and/or de-escalate customers whenever possible. • Coordinates scheduling & routing of service techs on request. • Reconciles routes and daily schedules to ensure proper allocation of service technician's time, reporting discrepancies to management. • Meets all set productivity and performance standards. • Participates in Service & Repair initiatives to continually improve department results. • Other duties as assigned by manager. • Utilize Numotion Leadership Principles to perform the job with integrity, compliance, and values consistent with Numotion's mission. • Adhere to employee or customer confidentiality and comply with Numotion's policies and federal regulations. • Always provide excellent customer service for all internal and external customers of the operations. Provide solutions for customer concerns and continually focus on customer service as our top priority. • The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management. Required Qualifications, Skills, and Experience: • High school diploma or general education degree (GED) or equivalent combination of experience and education. • Minimum one year of customer service experience. Preferred Competencies and Qualifications: • Strong communication skills, both written and verbal • Strong listening, organization and priority setting skills. • Ability to work in a fast-paced environment and juggle multiple priorities. • Ability to think quickly, assess a situation and make a sound decision. • Ability to provide best-in-class customer service • Working knowledge of service order processing experience. • Knowledge of complex rehab equipment and products. • Prior experience working in durable medical equipment industry. • Demonstration of exceptional interpersonal and problem-solving skills both internally and externally with customers. • Knowledge of MS Word, Excel, PowerPoint, and Outlook. Physical Work Requirements: • Prolonged periods of working at a desk and/or on a computer. • Frequent use of hands, wrists, fingers associated with computer equipment. • Occasionally move and reach with arms and hands. • Ability to communicate effectively. • Ability to work overtime as needed. At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

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Part-Time Store Clerk Merle Hay

Quiktrip Corporation · Urbandale, IA

QuikTrip Store Clerk Primary Purpose of Job: At QuikTrip, Part-Time Clerks provide quality customer service, complete assigned store tasks and meet operating standards by complying with and supporting QT Policies & Procedures, QT Purpose and Core Values, Standards of Store Operations, and all QT programs, at the direction of the Store Manager and/or Assistant Manager on duty. Major functions for this position 1. Customer Relations 2. Merchandising 3. Store Appearance 4. Business Operations 5. Employee Support Position Specifications Requirements for this position: 1. Age: Must be 16 years old or older Desired Specifications 1. Experience: Retail store experience 2. Skills: Patience to deal with tough situations; self-motivated and the ability to work with little supervision. Must be able to communicate in English, verbally and in writing, with customers, vendors, and employees. View Pay and Benefits by selecting the links below QuikTrip Employee Benefits QuikTrip Store Employee Pay Rates

Part-timeRetail
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Lube Technician

Lithia Motors · Urbandale, IA

Dealership: L0384 Ramsey Subaru of Des Moines Ramsey Subaru Automotive Lube Technician At Ramsey Subaru, we don't just service vehicles-we build lasting relationships. We're committed to delivering honest value, earning customers for life, taking ownership, continuously improving, and having fun along the way. Start your automotive career with a team that invests in you. We're looking for a motivated Automotive Lube Technician who takes pride in quality work and wants to grow in the automotive industry. Whether you're building your experience or looking to take the next step, we provide the training and support to help you succeed. What You'll Do • Perform routine maintenance services such as oil and filter changes with efficiency and accuracy • Complete multi-point inspections, including tires, brakes, and fluid levels • Identify potential vehicle issues and communicate recommendations to the service team • Maintain a clean, safe, and organized work environment • Deliver work that meets dealership and manufacturer standards What We're Looking For • Basic automotive knowledge or hands-on mechanical aptitude • Previous experience as a lube/express technician is a plus, but not required-we will train the right candidate • Ability to operate both automatic and manual transmission vehicles • Strong attention to detail and time management skills • A positive attitude and team-first mindset • Valid driver's license with an acceptable driving record Why Join Us? • Hands-on training and career growth opportunities within a nationwide network • Supportive team environment focused on your success • Opportunity to advance into higher-level technician roles We offer best in class industry benefits: • Competitive pay • Medical, Dental and Vision Plans • Paid Holidays & PTO • Short and Long-Term Disability • Paid Life Insurance • 401(k) Retirement Plan • Employee Stock Purchase Plan • Lithia Learning Center High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

NewNo experienceAutomotive
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Responsive recruiter Benefits: • Group Life Insurance Benefits • Salary plus commission/bonus • 401(k) • Bonus based on performance • Competitive salary • Flexible schedule • Health insurance • Opportunity for advancement • Paid time off • Training & development Overview: Are you ready to join a dynamic team that's been making waves in insurance since 2001? Look no further! Our agency is expanding, and we're seeking passionate individuals to join us on our journey. With an office in Iowa - we offer a supportive work environment, and plenty of fun along the way. As part of our team of four seasoned professionals, you'll have the chance to engage with clients within Iowa helping them discover their insurance needs. Plus, enjoy quarterly outings and become part of a community that values growth and collaboration. Ready to make your mark? Apply now and discover why we're a top choice for job seekers like you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Terry Taylor - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information. • Assist customers with policy changes and updates. • Process insurance claims and follow up with customers. • Maintain accurate records of customer interactions. QUALIFICATIONS: • Communication and interpersonal skills. • Detail-oriented and able to multitask. • Previous customer service experience preferred. Compensation: $40,000.00 - $60,000.00 per year Do you want a career and not just a job? We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Terry Taylor - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. About Our Agency • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. • Our office is located in Des Moines near 42nd and University Ave. • I have been a State Farm agent since 2001. • Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member. • We have 35 years of combined insurance experience in our office. If you want a career, not a job, then we encourage you to apply State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Customer Service/Call Center
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