Seasonal Warehouse Team Member

Clinical Program Specialist 2- School-Based Suicide Prevention

Corewell Health · Centralia, WA

PART TIME-DAYS-REMOTE Scope of Work Responsibility for coordinating the services provided by multiple disciplines within and outside the health system. Exercises independent judgment in the assessment, diagnosis initiation of selected protocols/procedures. Provides educational support for patients/significant others, health team members and the community and coordinates evaluation practices to measure outcomes of programs. Qualifications • Bachelor's degree or equivalent Required. • Master's degree or equivalent Preferred • 2 years of relevant experience required • LIC-Registered Nurse (RN) - STATE_MI State of Michigan Excludes CV Administration, HM Patient Care Logistics, Health Comm - Department, GM-Community Education, Lifestyle Medicine, PD HDVCH Child Protection, PH Medical Affairs Admin, PH Pre-Service Utility Management Upon Hire Required Or • LIC-License Practical Nursing (LPN) - STATE_MI State of Michigan Upon Hire Required Or • CRT-Registered Dietitian (RD) - CDR Commission on Dietetic Registration Upon Hire Required Or • LIC-Master Social Worker (MSW-Master) - STATE_MI State of Michigan Upon Hire Required Or • LIC-Physical Therapist - STATE_MI State of Michigan Upon Hire Required Or • CRT-Occupational Therapist, registered (OTR) - NB-COT National Board for Certification in Occupational Therapy Upon Hire Required Or • CRT-Speech Language Pathologist - ASHA American Speech-Language-Hearing Association Upon Hire Required Or • CRT-Nuclear Medicine Technologist - NMTCB Nuclear Medicine Technology Certification Board Cardiovascular Dept. Upon Hire Required Only • CRT-Basic Life Support (BLS) - AHA American Heart Association Excludes Trauma Dept. and Community Blue Envelope Upon Hire Required • CRT-Basic Life Support (BLS) - ARC American Red Cross Excludes Trauma Dept. and Community Blue Envelope Upon Hire Required How Corewell Health cares for you • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. • On-demand pay program powered by Payactiv • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! • Optional identity theft protection, home and auto insurance • Traditional and Roth retirement options with service contribution and match savings • Eligibility for benefits is determined by employment type and status Primary Location SITE - Corewell Health Southfield Center - 26901 Beaumont Blvd Department Name Behavioral Program Blue Envelope Medical Administration - Medical Group East WB Mkt Employment Type Part time Shift Day (United States of America) Weekly Scheduled Hours 20 Hours of Work Variable Days Worked Monday to Friday Weekend Frequency N/A CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.

$20.19–$22.12/hr

Client Services Specialist II - Daytime Monday-Friday

LINQ Services · Centralia, WA

Job Type Full-time Description Company Overview: LINQ Services provides comprehensive managed mobility services to corporate clients with fleet mobile device needs. LINQ works directly with carriers to help companies with field employees enhance their operational efficiencies, reduce costs, and improve employee satisfaction through superior mobile device management Job Description: Join LINQ as a Client Service Specialist II and be a part of a collaborative and client-focused team that aims to exceed expectations and drive positive client experiences at LINQ Services. We are currently growing our support team to serve our clients 24/7 and are looking for experienced call center workers who are comfortable working in a queue and delivering exceptional customer service to help us achieve this goal. This is a full-time, fully remote position open to individuals eligible to work in the United States of America and Canada . Individuals who are located near our Pittsburgh, PA offices will be considered for a Hybrid Remote position and be given preference. Our Client Services Specialist II role is our experienced, client focused specialist position. They support our clients through exceptional customer service, maintaining a positive and quality relationship, and providing support through creative problem solving. As a Client Service Specialist II at LINQ, you will be at the forefront of building strong and lasting relationships with our valued clients through email, chat and phone support tickets. Your main responsibility will be to provide exceptional support and assistance, ensuring client satisfaction and loyalty. We are seeking a dedicated and proactive professional who is passionate about delivering outstanding service and understands the importance of client-centricity. Key Responsibilities: • Respond to client e-mail, chat and phone support requests such as questions, status checks, phone activations, phone orders, account suspensions, cancellations, and other concerns. • Use multiple online systems and support tools to effectively resolve tickets. • Resolve assigned tickets accurately and in a timely manner. • Prioritize tickets based on urgency and severity, ensuring the most critical issues are addressed promptly. • Collaborate with colleagues and escalate appropriate tickets to more advanced agents in a seamless manner when required for the best client experience. • Meet or exceed Key Performance Indicators for the role such as number of tickets handled and response times • Complete client bulk action requests as they come in or when they are assigned out by a manager or lead. • Maintain and stay current with a working knowledge of key processes and procedures of multiple vendor platforms. • Monitor and assist in team messaging platforms to assist fellow agents with inquiries. • Stay up to date with Technical and MDM (Mobile Device Management) training courses offered by LINQ. • Have knowledge of and assist clients with phone migrations. • Support as appropriate with escalated cases • Staff after hour support for on-call Holidays as needed. Compensation: Hourly Wage: $20.19-22.12 dependent upon qualifications This position is eligible for pre-approved overtime and performance based incentives Available Shifts: We are currently hiring for daytime shifts Monday-Friday. Schedules start between 7:00AM and 10:00AM Eastern time and end between 4:00PM and 7:00PM Eastern time. Specific schedules available will be discussed during interview process. Requirements Required Qualifications-Candidates who do not meet these qualifications will not be considered: • Minimum 1 year of prior call center experience • High school diploma, GED or equivalent • Reliable, private and secure remote internet with minimum speed requirements of 20Mbps Down/10Mbps Up • Dedicated private work location without significant background disruptions • Basic skills in use of personal computer and use of Microsoft Office suite (Word, Excel, Outlook). • Excellent verbal and written communication skills with a focus on active listening. • Strong interpersonal skills, with the ability to build rapport and trust with clients. • Problem-solving mindset and the capacity to handle challenging situations with diplomacy. • Detail-oriented and highly organized, capable of managing multiple client interactions simultaneously. • Customer-centric attitude with a genuine passion for providing top-notch service. • Ability to work a flexible work schedule Preferred Qualifications (Candidates meeting these qualifications will be a best match for the position) • Proficiency in using CRM software • Two years of customer service experience. • One-year prior experience with mobile or technical products. • Prior Experience with Salesforce. • Understanding of cellular services and markets. • Basic knowledge of mobile devices set-up, usage and backup functions Salary Description $20.19-22.12/hr

Customer Service Rep II Performs the regular functions of a Customer Service Rep, aids in providing the flow of information on new and existing products to the department, and trains associates (including new hires) as necessary. This is a fully remote position with a scheduled shift of Saturday through Wednesday, 6:30 AM to 3:00 PM. Candidates must reside in the Tempe/Phoenix area and be available to attend occasional in-office meetings, training sessions, or business-related events as needed. Essential Job Functions • Maintains current knowledge of department operating procedures and updates assigned technical product information. • Continually strives for a higher level of service and customer/department satisfaction. • Participates in departmental improvement teams. • Attends meetings based on related assignments and responsibilities. • Assists in the training of new and existing associates in the department. • Makes recommendations regarding follow up procedures and implementation. * This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Employees are expected and encouraged to participate in safety and health program activities including immediately reporting hazards, immediately reporting unsafe work practices and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities. Education & Experience • High School diploma or GED equivalent is required, College degree and at least one year customer service experience preferred. Competencies – Knowledge, Skills and Abilities • Strong skills in Microsoft Office: Word, Excel, Outlook, and PowerPoint • General knowledge of hardware industry, Distribution or Retail is preferred • Excellent interpersonal, problem solving and communication skills; Able to work with a variety of personalities and maintain composure under stressful conditions. Work Environment and Physical Demands Office: Office setting. Seldom exposed to fumes or airborne particles. Loud working environment of the shop area. Functional vision and hearing required. The Hillman Group is an Equal Employment Opportunity and Affirmative Action Employer and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, protected veteran or military status, genetic information, citizenship status, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

$18.50/hr

Customer Service Representative (Remote EST)

CVS Health · Centralia, WA

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and qualityin everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary: We are seeking a compassionate, customer-obsessed Customer Service Representative to care for our customers. Our customers include members of our benefit plans, employers that offer benefits, doctors, hospitals, and other providers of healthcare.? In this role, you will create connections with our customers by helping with their benefits and claims to improve their health and well-being. You will be responsible for educating customers about their benefits and claims while resolving issues and directing them to helpful resources. This position requires adaptability and empathy, as you will be handling a variety of inquiries and ensuring customer satisfaction through kind and respectful interactions. ?As the face of our company, you will care for our customers by researching issues, documenting outcomes, resolving inquiries and delivering a high level of customer satisfaction. Your ability to listen and respond to customer needs is crucial in inspiring trust and loyalty. Key Responsibilities: • Actively listen and be an advocate for customers, understand their needs and provide guidance and support • Resolve customer inquiries and issues efficiently while documenting all interactions. • Educate customers about available resources and assist them in navigating their options. • Anticipate customer needs and provide proactive solutions to enhance satisfaction. • Collaborate with team members and other departments to address service issues and improve outcomes. • Document all customer correspondence and maintain confidential records of patient information. • Follow policies, procedures, and the CVS/Aetna Code of Conduct. Your performance will be measured by: • Customer satisfaction with the service you provide. • Demonstrating CVS/Aetna's "Heart at Work" behaviors including Putting People First, Joining Forces, and Inspiring Trust. • Your ability to resolve customer issues the first time they call. • Quality and accuracy of interactions with customers. • Reporting to work and adhering to your assigned schedule. Our Leadership and Welcome Teams will help you succeed by providing: • New colleague orientation to learn about our company and your role. • Engaging and comprehensive training ranging from 4 to 18 weeks depending on the customers supported. • A supportive and inclusive culture that will allow for continuous learning and growth. • Ongoing coaching and mentoring support. • Equipment and resources needed to complete assigned work. Key Competencies and Behavioral Requirements: • Demonstrated empathy and effective communication skills. • Respectful and kind demeanor in all communications while being an advocate for our customers • Strong problem-solving and decision-making abilities. • Ability to manage multiple resources and tasks in a fast-paced environment. This position pays $18.50/hour. Qualified new hires are eligible for a $2,000 sign-on bonus after 9 months of service. Must remain continuously employed for a minimum 12 months. Required Qualifications: • 6+ months of customer service experience • Basic computer skills • You must live in the Eastern Standard Time Zone. ? Preferred Qualifications: • 1+ years of customer service experience in a contact center environment, which may include calls, chats or email correspondence depending on role • 1+ years of claims, provider, dental, medical or other related healthcare experience • Microsoft office experience preferred Education: • High School Diploma, GED, or equivalent experience. You must have: • High-speed internet access with adherence to workplace model and potential telework agreements.? • Willingness to work specific hours, with flexibility Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $28.46 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments ( . This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.