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HR Generalist

Coca-Cola Southwest Beverages · Abilene, TX

Human ResourcesPosted 7+ days ago
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Req ID: 255037 We're seeking to fill this role in Abilene or Lubbock TX General Purpose The Human Resource Generalist has both administrative and strategic responsibility, mainly in the function of Employee Relations, but also helping to plan and administer HR functions such as staffing, training and development, and compensation and benefits. The HR Generalist is relied on for their detail-oriented processes and interpersonal skill to help administer various HR initiatives for internal and external personnel. Duties and Responsibilities • Support one team HR mindset by using customer-focused approach to deliver HR solutions through effective partnerships across Employee Relations, the HR organization, and other supporting functions as necessary. • Partner with Human Resources partners and management in providing HR support and ER subject matter expertise to recommend appropriate action to resolve employee disputes and concerns. • Engage in proactive, strategic approach to ER by identifying employee relations trends, recommending solutions that address root-cause of potential ER issues, and partnering with leadership on developing and executing action plans. • Identify, investigate, and resolve issues of employee concern or conflict in an appropriate and timely manner. • Maintain detailed and accurate account of investigation with timely memorialization of the notes and supporting documents into the HR case management system. • Build and nurture strong relationships with business leaders and key stakeholders; partner with colleagues inside and outside of HR to innovate, enhance, align and drive the effectiveness of HR initiatives. • Provide regular and proactive communication to local HR and management around cases in assigned area. • Maintain and support positive employee relations within assigned MU where associate experience is monitored, and recommendations made. • Help drive implementation of function-wide HR programs within assigned associate groups. • Performs other related duties as assigned. Qualifications • Bachelor's degree. • 3 plus years of HR experience • Experience in working in a manufacturing / high velocity warehouse / sales operations environment. • Enthusiastic team player with a strong drive to create a positive work environment. • Strong customer service focus. • Persuasive communication and interpersonal relationship management skills with all levels of employees. • Possesses a bias for action and sense of urgency, while able to prioritize and juggle multiple tasks. • Experience and comfort in working in a fast-paced, ever-changing business environment. • Excellent written and verbal communication skills. • Computer literate with MS Office, advanced Excel and other related business and communication tools. • Fantastic organizational and time management skills. • Strong decision-making and problem-solving skills. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain Texas or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Coca-Cola Southwest Beverages. Please inform us at talentacquisition@cocacolaswb.com if you need assistance completing this application or to otherwise participate in the application process. Know Your Rights dol.gov Coca-Cola Southwest Beverages LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

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Job Description: Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform – including benefits navigation, care management, home care resources, health information management, and more – Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit www.sharecare.com . Job Summary: This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. Essential Job Functions: • Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity. • Date stamps all requests and highlights pertinent data to facilitate processing. • Validates requests and authorizations for release of medical information according to established procedures. • Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing. • Maintain equipment in excellent operating condition (inside and out). • Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems. • May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client. • Maintains a neat, clean, and professional personal appearance and observes the dress code established. • Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area. • Maintains working knowledge of the existing state laws and fee structure • Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs • Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations. • Maintains confidentiality, security and standards of ethics with all information. • Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner. Qualifications: • High School Diploma (GED) required • A minimum of 2 years prior experience in a medical records department or like setting preferred • Must have strong computer software experience – general working knowledge of Microsoft Word and Excel required • Excellent organizational skills are a must • Must be able to type 50 wpm • Must be able to use fax, copier, scanning machine • Must be willing to learn new equipment and processes quickly. • Must be self-motivated, a team player • Must have proven customer satisfaction skills • Must be able to multi-task Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

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