Leave Administration Specialist
Corewell Health · Spokane, WA
Job description(tap to read)
Job Summary Responsible for managing and overseeing leaves of absences, ensuring compliance with company policies and legal requirements. Serves as the point of contact for team members' and leader's questions and concerns regarding leaves. Provides appropriate codes and processing for payroll functions. Essential Functions • Administers and coordinates integrated claims management involving Short Term Disability (STD), Long Term Disability (LTD), Family Medical Leave Act (FMLA), personal leaves, American's with Disability Act (ADA) and others as identified, in accordance with the respective organization's plan documents, policies and applicable laws that govern them. Coordinates integrated claims management with STD and LTD vendors to provide timely and accurate customer service. Investigates and follows up on abnormal activities with a claim. • Serves as a liaison between treatment providers, ergonomic consultants, vendors, staff, management and other HR departments to protect the rights of staff and reduce liability exposure of the organization. Communicates with providers of medical treatment regarding diagnosis and the length of disability with utilization of duration control guidelines as benchmarks. • Collaborates, educates, advises, and maintains positive relationships between client groups and various areas of human resources by serving as a liaison to procure specialty services (leave administration) such as notification of employees' rights and reviewing requests for leaves while ensuring equitable treatment of employees. Identifies new or existing leaders who are in need of information/consultation regarding leaves and provides information accordingly. • Facilitates effective verbal and written communication between management and employees regarding leaves to promote employee morale and maintain an environment conducive to achieving reduced costs and increased productivity within the legal framework provided to the organization via the laws and policies that govern leaves. • Calculates and codes hours owed for payroll. Answers customer questions and concerns regarding disability pay. Provides appropriate documentation into the leave claims management computer data base and document retention systems. • Manages the restricted work program within the organization for disabled workers. Oversees staff that are placed in temporary placements within or outside of their home department to see that restrictions and schedules are adhered to by team members and management. • Maintains up to date knowledge of the laws and pertinent legal decisions pertaining to the administration of leaves. Qualifications Required • Associate's Degree or equivalent in Human Resources, Business, or related area • 2 years of relevant experience in FMLA/STD, insurance, retirement plan administration, benefits, and/or utilizing claims management software About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health cares for you • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. • On-demand pay program powered by Payactiv • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! • Optional identity theft protection, home and auto insurance • Traditional and Roth retirement options with service contribution and match savings • Eligibility for benefits is determined by employment type and status Primary Location SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids Department Name HR Total Rewards Leave Administration - Corporate Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8:00 a.m. - 5:00 p.m. Days Worked Monday - Friday Weekend Frequency N/A CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.
Technician - Spokane
The Home Depot · Spokane, WA
Temco Logistics, the fastest-growing appliance delivery and installation company in the U.S., is expanding in [location]! We're looking for motivated individuals who want to drive less, install more, and grow with a company that values hard work, safety, and customer satisfaction Responsibilities: What You'll Do: • Operate a 26 ft box truck for local multi-stop delivery routes. • Load, deliver, and install household appliances (washers, dryers, refrigerators, dishwashers, ranges, cooktops, etc.). • Safely handle equipment using dollies, lifting straps, and handheld tools. • Connect basic water lines, valves, and electrical components. • Use mobile devices to confirm deliveries and maintain accurate records. • Deliver exceptional customer service to homeowners, builders, and clients. • Perform pre- and post-trip vehicle inspections and follow all safety protocols. What You Bring: • MUST be 21+ years of age • Ability to lift/pull/push/load/unload/move 100+ lbs. using proper equipment. • Strong customer service and communication skills. • Comfort with GPS navigation and smartphone apps. • Experience driving box trucks or delivery vehicles (preferred). • Familiarity with appliance installation tools and basic plumbing/electrical (a plus!). • Clean driving record and ability to pass background check and DOT physical. • Valid Driver's License with current for hire endorsement Why Temco? • Best-in-Class Pay with dense routes - maximize earnings. • Paid Training - no experience needed! • Uniforms & PPE Provided • Medical + FREE Dental & Vision • 401(k) with Company Match • Paid Time Off & Holidays • Career Growth Opportunities - advance into leadership roles. Apply now and become part of a team that's redefining final mile delivery. Temco Logistics is an Equal Employment Opportunity Employer. All qualified applicants are eligible for consideration for employment without regard to disability, veteran status, or any other characteristics protected by law. Bilingual candidates are encouraged to apply. For a full list of the various benefits Temco Logistics offers visit: thd.co/temcobenefits ©2025 Temco Logistics Product Authority, LLC. All rights reserved. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Apply End Date: 2026-08-26 • $45,000.00 - $65,000.00
Behavioral Health Advocate, Utilization Management - Remote
UnitedHealthcare At Home · Spokane, WA
Behavioral Health Advocate Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resourcesthey need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. As a Behavioral Health Advocate you will respond to treatment requests from providers and facilities, as well as manage and deescalate crisis calls from members. You'll have a direct impact on the lives of our members as you recommend and manage the appropriate level of care throughout the entire treatment plan. This is a telephonic, queue based position responding to treatment requests and crisis calls. The schedule is Monday - Friday, 8am - 5pm CST and includes working one weekday holiday per year. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: • Work with providers, facilities, and members to perform utilization management and authorization for outpatient services • Ensure that behavioral health care services provided are medically necessary per standard guidelines and provided in the most appropriate setting • Assess, plan, implement, coordinate, monitor, and evaluate the options and services to meet the enrollee's health needs using education, communication, and all available resources to promote quality, cost-effective outcomes • Plan for discharge and manage transitions between care settings to ensure the appropriate services/resources are in place for quality outcomes • Refer members to appropriate psychiatric and community referrals and assist with identifying and removing potential barriers You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • Licensed Master's degree in Psychology, Social Work, Counseling, or Marriage and Family Therapy; or Licensed Ph.D. • Active, unrestricted, independent clinical licensure in state of residence (e.g., LCSW, LICSW, LMFT, LMHC LP, LPC, LPCC, etc.) • 2+ years of experience in a related mental health setting • Proficient in MS Office Suite, including Word, Outlook, Excel, and Teams • Dedicated, distraction-free workspace and secure, high-speed internet at home • Able to work Monday - Friday, 8am - 5pm CST • Available to work one weekday holiday per calendar year Preferred Qualifications: • Licensed Alcohol and Drug Counselor (LADC) • Experience working with Substance Use Disorders (SUD) • Experience working with children, adolescents, and families • Experience in an inpatient setting • Experience in a community mental health setting • Dual diagnosis experience with mental health and substance abuse • Experience in a managed care environment (i.e., health insurance company / managed care organization [MCO]) • Proven solid problem-solving skills • Proven excellent customer service skills • Proven excellent organizational skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Claims Examiner
Allcat Claims Service · Spokane, WA
Flood Claims Examiner This is an intermediary level examiner position within Allcat's Flood program. This is a predominantly Flood QA review position with desk adjusting possibilities. In this position you will be required to review flood claims and provide feedback to field adjusters based on your prior claims adjusting experience. All claim will be reviewed and approved in line within current Standard Flood Insurance Policy guidelines. We Have Immediate Openings – Start Right Away! Established over 26 years ago, Allcat Claims Service is a trusted third-party claims adjusting organization known for its commitment to customer service, quality, and innovation. We emphasize learning, development, and performance excellence while supporting employees in improving their skills and reaching their full potential. At Allcat, we pride ourselves on handling claims professionally and ethically while leveraging emerging technology to better serve our clients and policyholders. Our experienced team and strong work ethic have helped build lasting relationships throughout the industry. Allcat Claims Service is proud to support our military community and values the unique skills, leadership, and dedication that service members and veterans bring to the workforce. We strongly encourage active-duty military personnel, veterans, reservists, and military spouses to apply and join our team as we continue to raise the bar in the claims industry. Position: Flood Claims Examiner Location: Remote Department: Flood - Quality Assurance Primary Duties • Reviews incoming moderate to complex residential and commercial property estimates for accuracy and compliance with carrier-specific guidelines. • Provides feedback to and collaborates with independent adjusters to correct estimates as necessary. • Contributes to business goals, performance metrics, and effectively uses tools & technology. • Supports workload surges and/or catastrophe operations as needed to include working significant overtime during designated catastrophe events. • Acquires and applies knowledge of dwelling construction terminology and techniques, estimating best practices and Xactimate estimates. Minimum Requirements • High School Diploma or GED. • Requires an All Lines Insurance Adjuster's license. • Prior experience reviewing NFIP SFIP Dwelling, General Property and RCBAP Claims • 8+ years of residential or commercial property claims experience OR 4+ years of flood experience • Enjoys working in a fast-paced environment and easily acclimates to changes in process/systems for overall improvement of the organization. • High attention to detail and accuracy in reviewing residential estimates to carrier specific standards. • Working knowledge of Microsoft Office applications, such as Outlook, Excel, and Word. Preferred • NFIP Certification • College degree. • 2+ years of customer service experience. • Experience using XactAnalysis and Xactimate. • Prior military experience. Work Schedule • Monday - Friday 8am - 5pm. • Schedules may vary based upon business needs. Benefits: Eligibility to participate in the Comprehensive Benefits Package: Medical, Dental, Vision, Paid Time Off and Paid Holidays, 401(K), in accordance with Company policy. Allcat Claims is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Type Full-time Description Company Overview: LINQ Services provides comprehensive managed mobility services to corporate clients with fleet mobile device needs. LINQ works directly with carriers to help companies with field employees enhance their operational efficiencies, reduce costs, and improve employee satisfaction through superior mobile device management Job Description: Join LINQ as a Client Service Specialist II and be a part of a collaborative and client-focused team that aims to exceed expectations and drive positive client experiences at LINQ Services. We are currently growing our support team to serve our clients 24/7 and are looking for experienced call center workers who are comfortable working in a queue and delivering exceptional customer service to help us achieve this goal. This is a full-time, fully remote position open to individuals eligible to work in the United States of America and Canada . Individuals who are located near our Pittsburgh, PA offices will be considered for a Hybrid Remote position and be given preference. Our Client Services Specialist II role is our experienced, client focused specialist position. They support our clients through exceptional customer service, maintaining a positive and quality relationship, and providing support through creative problem solving. As a Client Service Specialist II at LINQ, you will be at the forefront of building strong and lasting relationships with our valued clients through email, chat and phone support tickets. Your main responsibility will be to provide exceptional support and assistance, ensuring client satisfaction and loyalty. We are seeking a dedicated and proactive professional who is passionate about delivering outstanding service and understands the importance of client-centricity. Key Responsibilities: • Respond to client e-mail, chat and phone support requests such as questions, status checks, phone activations, phone orders, account suspensions, cancellations, and other concerns. • Use multiple online systems and support tools to effectively resolve tickets. • Resolve assigned tickets accurately and in a timely manner. • Prioritize tickets based on urgency and severity, ensuring the most critical issues are addressed promptly. • Collaborate with colleagues and escalate appropriate tickets to more advanced agents in a seamless manner when required for the best client experience. • Meet or exceed Key Performance Indicators for the role such as number of tickets handled and response times • Complete client bulk action requests as they come in or when they are assigned out by a manager or lead. • Maintain and stay current with a working knowledge of key processes and procedures of multiple vendor platforms. • Monitor and assist in team messaging platforms to assist fellow agents with inquiries. • Stay up to date with Technical and MDM (Mobile Device Management) training courses offered by LINQ. • Have knowledge of and assist clients with phone migrations. • Support as appropriate with escalated cases • Staff after hour support for on-call Holidays as needed. Compensation: Hourly Wage: $20.19-22.12 dependent upon qualifications This position is eligible for pre-approved overtime and performance based incentives Available Shifts: We are currently hiring for daytime shifts Monday-Friday. Schedules start between 7:00AM and 10:00AM Eastern time and end between 4:00PM and 7:00PM Eastern time. Specific schedules available will be discussed during interview process. Requirements Required Qualifications-Candidates who do not meet these qualifications will not be considered: • Minimum 1 year of prior call center experience • High school diploma, GED or equivalent • Reliable, private and secure remote internet with minimum speed requirements of 20Mbps Down/10Mbps Up • Dedicated private work location without significant background disruptions • Basic skills in use of personal computer and use of Microsoft Office suite (Word, Excel, Outlook). • Excellent verbal and written communication skills with a focus on active listening. • Strong interpersonal skills, with the ability to build rapport and trust with clients. • Problem-solving mindset and the capacity to handle challenging situations with diplomacy. • Detail-oriented and highly organized, capable of managing multiple client interactions simultaneously. • Customer-centric attitude with a genuine passion for providing top-notch service. • Ability to work a flexible work schedule Preferred Qualifications (Candidates meeting these qualifications will be a best match for the position) • Proficiency in using CRM software • Two years of customer service experience. • One-year prior experience with mobile or technical products. • Prior Experience with Salesforce. • Understanding of cellular services and markets. • Basic knowledge of mobile devices set-up, usage and backup functions Salary Description $20.19-22.12/hr