Early Morning Stock Associate
Ross · Polk City, IA
Job description(tap to read)
GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: • Understands that safety is the number one priority and practices safe behaviors in everything they do. • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction. • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. • Represents and supports the Company brand at all times. • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas. • Maintains a professional appearance and adheres to the Company's dress code at all times. • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas. • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: • Manages Work Processes • Business Acumen • Plans, Aligns & Prioritizes • Builds Talent • Collaborates • Leading by Example • Communicates Effectively • Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: • Ability to use all Store equipment, including PDTs, registers and PC as required. • Ability to spend up to 100% of working time standing, walking, and moving around the Store. • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. • Ability to occasionally push, pull and lift more than 25 pounds. • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. • Certain assignments may require other qualifications and skills. • Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Inventory Control Associate (Mon. - Thurs. 5A-3:30P)
SCC Saddle Creek Corporation · Polk City, IA
Overview The Inventory Control Associate is responsible for helping maintain all inventory processes and addressing inventory discrepancies daily. This role involves using order management systems and various material-handling equipment, and performs duties in alignment with Saddle Creek Corporation's values and mission.What You'll Do Assist customers on all inventory-related issues, acting as the liaison between the customer and Saddle Creek by answering questions, offering solutions, and researching issues in a timely and professional manner.Keep accurate, detailed, and up-to-date data, logs, and inventory records to support the customer and Saddle Creek.Process customer return orders in a timely and accurate manner according to customer request.Assist in coordinating all special inventory projects between the customer and Saddle Creek personnel.Communicate with the customer verbally and in writing with a professional and positive attitude.Work cooperatively and productively with other warehouse associates.Additional duties as assigned by supervisor or management.What We Need from You Must be eighteen (18) years of age or older.High school diploma or equivalent.Must be able to perform physically exerting aspects of the position in a non-temperature controlled warehouse environment.Computer proficiency.Must be able to pass pre-employment drug screening and background check.Helpful Experience (Not Required) Further education, such as an Associate's (AA) degree.Proficiency in Microsoft Office Suite programs, WMS, or related inventory management systems.Previous experience in a warehouse environment or in inventory control.Previous experience in a busy warehouse, office, or similar environment.Benefits Weekly pay with skill pay and shift differentials.Benefits package including medical, dental, vision, and medical reimbursement.Medical employer-only premium less than $10/week with wellness discounts; HSA with annual employer contribution.Weekly 401(k) match; vacation immediately upon hire; 8 holidays per calendar year; personal time after 90 days.EAP and identity theft protection; tuition reimbursement; company-paid life insurance and short-term disability.Equal Opportunity and Accommodations Saddle Creek is an Equal Opportunity employer and an Affirmative Action employer, as required by law. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO poster here. View the E-Verify Posting here. Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to Disability.accommodation@sclogistics.com and let us know your contact information and the nature of your request.#J-18808-Ljbffr
Route Service Apprentice Location: Polk City FLSA Status: Non-exempt Salary grade: $20 to $24 per hour Job Summary A Route Service Apprentice is one of those positions that many current CITY personnel started their career in. It is the position that gets people in the door of the Service Department. As a Route Service Apprentice, you will begin by riding with every single Route Service Representative at your location. From that, you will be able to pick up what makes each Route Service Representative great in their own personalized way. You will also have multiple mentors you can lean on to learn the basics of how things flow and work in Service Department. Once you complete the initial training, you will fill in for the routes when someone is out for vacation or needs additional assistance if they have a new account to install. The apprenticeship period typically lasts six to twelve months. Once a route opens up or we add a whole new route due to growth, the next step would be promoting you as a Route Service Representative, having your own route and your own customers to manage. Key Responsibilities • Responsible for filling in or assisting on any of our 17 routes • Prompt and effective customer service • Loading and unloading of delivery truck with clean and/or soiled laundry • Delivering products to customers • Ensure customer satisfaction; • Manage route efficiency and safety; • Positive communication with customers, potential customers and co-workers. • Product knowledge; pricing types, colors, sizing, inventory control, availability, product application. • Load truck: organization, invoices, paperwork, bags. • Account appearance: organization of rails, hanger racks, repair bags, lockers. • Truck maintenance: timely communication of repairs, preventative maintenance, cleanliness, accidents. • Ability to drive a commercial motor vehicle for at least 10 hours on a daily basis. • Ability to lift up to 60 pounds on a frequent basis. • Maintain hygienically clean standards of garments by proper handling • Other duties as assigned. • This position requires regular and reliable attendance. Qualifications • Clean driving record and a valid Iowa Class D Chauffeurs drivers license required. • 1-2 years job related and/or customer service related experience preferred • For physical requirements please see attachment A. • Must be 25 or older. Working Conditions This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CITY Laundering Co is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status. An offer of employment is conditional upon passing a background check and drug screening. Disclaimer The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Physical Job Functions • Drive truck to accounts (30-50 stops per day); • Unload clean laundry from truck into account's location (use 2-wheel cart provided whenever possible); • Sort, collect and gather soiled uniforms, linens, mats, etc.; • Load dirty laundry onto truck; • Load truck with clean laundry for the next day's route: • Pull cart full of clean laundry to truck; • Unload clean laundry from cart into truck; • Push uniforms from rail system to rail closest to truck; • Load hanging uniforms onto racks inside truck; Critical Physical Demands • Sitting: Frequently, in truck to drive to accounts and up to one hour to complete paperwork. • Walking: Frequently, to load and unload truck and go to accounts and to perform other essential job functions. Distance varies. • Bending: Frequently, to sort, count, load and unload laundry from the truck and at various stops. UP to 90 degrees flexion. • Trunk Rotation: Frequently, to load, unload, sort, retrieve, and carry laundry. • Squatting/Crouching: Frequently, to pick up, sort, retrieve and place laundry in bags. • Climbing: Frequently, up and down steps in and out of some accounts and in and out of laundry truck, 30-50 stops/day. • Reaching out/up: Frequently, to load, unload and hang laundry up to arms length and 70 inches from the floor. • Grasping/Pinching/Wrist Turning: Continuously, to handle laundry, door handles, mats, hangers, bags, pen and paper, and to drive. Power and precision grasp. • Finger Manipulation: Frequently, to write and untie/tie cords on bags. • Pushing/Pulling: Frequently, up to 10 pounds of force to open and close truck doors, move clothes along rail system, bring laundry carts to truck. • Lifting/Carrying: Continuously, up to 60 pounds to load and unload truck, take items to and from accounts lifting from floor to 70 inches. Distance varies. • Use of Feet: Frequently, to operate brake and gas pedals on truck and walking throughout the day to and from truck to make deliveries and inside accounts to deliver product.