Team Member
At Home Stores · Kissimmee, FL
Job description(tap to read)
Team Member Our Vision: To become the leading Home Décor retailer. Our Mission: Enable everyone to affordably make their house a home. Job Summary: The Team Member (TM.) role supports all operational, front-end, freight, and merchandising processes and helps maintain an active selling culture by ensuring that all processes are held to documented company standards designed to drive sales. Key Roles & Responsibilities: • The TM maintains a positive attitude, works with a sense of urgency, and executes all company directives, policies, and procedures accurately, thoroughly, and in a timely manner. • The TM contributes to a customer-focused environment while providing excellent customer service. • The Team Member performs cashier and front-end duties as assigned, ensuring transactions are completed accurately and efficiently while providing customers with a positive shopping experience. • The Team Member unloads, processes, and stocks freight within the correct location while following all store merchandising guidelines. • TM performs store recovery, conditioning, and housekeeping tasks as assigned inside and outside the building. • The TM completes the daily/weekly workload and tasks as assigned and ensures all tasks are completed efficiently and on-time. • The TM actively impacts and participates in the areas of customer satisfaction, inventory control/shrink, safety, and loss prevention so the store will operate effectively and profitably. • All other duties are based on business needs. Qualifications & Competencies: • At least 18 years old. • High School Diploma/Equivalent. • Communicates clearly and concisely with excellent verbal and comprehension skills. • Ability to work a flexible schedule including nights, weekends, and some holidays. • Ability to work independently and within a team environment. • Ability to lift a minimum of 50 lbs. or team lift 100 lbs. • Reliable and trustworthy with ethical and honest behavior. Does the right thing for a team member, the customer, and the company in all situations. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business
Front Desk Agent
Guest Services · Kissimmee, FL
Front Desk Agent Compensation Amount: 16.00 USD Hourly Job Summary The Front Desk Agent must have the ability to perform all desk attendant functions including checking guests and vendors in and out, reservations, and switchboard. Must have strong customer services skills. Job Description Essential Functions • Provide administrative, reception and program support to management and staff. • Manage phone activity including providing general knowledge to callers. • Manage walk-in traffic. Sign in customers as needed. Smile and greet customers in a welcoming manner. • Register and assign rooms to guests. • Provide quotes for room rates and up-sell the guest when possible. • Assist in coordinating the Front Desk and the Housekeeping Department. • Verify that the correct charges and credits are posted to the corresponding guest folio. Collect payment for charges on the guest folio. • Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift. • Responds to guest inquiries. • Resolves guest complaints within scope of authority, otherwise refer the matter to the management. • Maintain awareness of safety issues, and report them immediately to your manager. Skill and Knowledge Requirements Include • High School Diploma preferred. Minimum of at least 16 years of age. • Clerical skills including typing, filing, office machine operations, cash register operation, maintenance of records, and the ability to undertake multiple tasks simultaneously. • Computer proficiency. • Demonstrated talent for interacting with a wide variety of people; ability to effectively organize and coordinate multiple priorities; ability to learn and develop new skills; ability to problem solve. • Ability to arrange and coordinate schedules for reservations. • Excellent interpersonal, administrative, telephone and other communications skills. Physical and Mental Requirements • Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment. • Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally. • Ability to stand for the entire work day and to climb steps regularly. • Ability to sit at a desk and monitor phones for extended amounts of time. • Ability to withstand temperatures in indoor and outdoor environments. • Reading and writing work-related documents in English. • Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English. • Constantly communicates and receives verbal communication with other employees in a fast-paced environment. • Physical presence at the job site is essential to perform job duties. Equipment Used • Typical office equipment (computers, phone system, fax, copiers, scanners, among others). • Reservations system. POS system. Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores. Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Our Commitment to Diversity, Equity, & Inclusion: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.
Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today! Under the oversight of the Manager, Facility Operations, is responsible for the interior maintenance, outfitting and facilities of the company's vessels and Island destinations. Responsibilities • Create and maintain Continuous Review Processes (CRP) • Work with Facility Manager and ship facility teams to see that SQS standards are maintained • Assists with specifications for new ships • Seeks to minimize cost while improving product efficiency • Assist in projects including with preparations for Dry-dock interior projects as assigned by the Executive Director Technical Operations or Facility Operations Manager • Partners with ship's management to discuss interior and exterior maintenance and assist as needed with shore support • Prepares monthly status report of each area (front and back of house, including crew quarters), which includes area of focus, priorities and scheduled completion dates • Available to sail when needed • Conducts SQS walk process. • Uses AMOS database for purchase orders. • Is the shore responsible person for timely close-out of items on the global maintenance list. • Indirectly lead the Interior Furnishing Plan (IFP) team with all related technical projects. Assist in developing a buttoned–up IFP strategy long and short term with accurate financials for fleet. • Responsible for coordinating interior projects inclusive of all phases (financial, planning as well as execution.) • Research and introduce new products, more economical and effective. • Create procedures for reducing the amount of labor hours spent by the deck maintenance crew dedicated to interior repairs. • SMS responsibility to uphold the general safety management responsibilities in areas under their control. Required Qualifications • Demonstrated verbal and written communication skills, including telephone etiquette skills • Strategic planner with sound technical and people skills, analytical ability, sound judgment and operational focus. • Ability to communicate, leadership, and collaboration • Ability to relate to employees at all levels of the organization including great analytics skills needed to correctly lead the training operations and the strategic planning for the development of operational and professional training programs. • Excellent interpersonal skills to communicate in a multicultural environment with employees and management. • Must have ability to interface and maintain effective relationships with all departments and employees in a highly diverse environment and able to complete operational imperatives in a swift and demanding environment. • High attention to detail with strong negotiation and organizational skills. • Strong IT skills and competence with excellent working understanding of Microsoft Office. • Operational business knowledge related to Project Management, including budget and schedule management • Ability to handle projects from an operational and a professional standpoint. • Proven knowledge of technical and interior maintenance work • Ability to travel and be flexible with work schedule, including weekends and holidays Desired Qualifications • Understanding of Disney Show quality • Handled confidential large-scale concurrent projects • Dry Dock experience • Maritime experience • Lean Six sigma green belt or greater • PMP or other project management certifications Required Education • Bachelor's degree or equivalent experience DCLPJ The hiring range for this position in Celebration, FL is $110,000 to $147,500 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
FOH Team Member
BENTO - Kissimmee · Kissimmee, FL
Enforce proper food handling, safety, and sanitation standards while storing, preparing, and cooking food.
Account Manager Main Street, a Disney Creative Agency is the award-winning, in-house agency that develops creative strategies and solutions to support Walt Disney Parks & Resorts. Main Street is dedicated to helping promote the business while building the Disney brand. Our competitive advantage is an intimate knowledge of, and unique integration within, each Parks & Resorts business. Account Management serves as the bridge between the business, Marketing & Sales Strategy leadership, and the Creative and Production teams (both internal and external), adding value to the marketing and creative direction/delivery. We are seeking an Account Manager that will support Disney Cruise Line. The role is full time and will sit onsite in Celebration, FL reporting to the Mgr-Account Mgmt. Responsibilities/You will: • Understand our needs, ensuring strategy is sound and providing solutions that address the problems that clients are asking the agency to help solve. • Set the agency up for success by managing client expectations, project timing, and direction. • Lead creative strategy based on relevant consumer insights resulting in a clear brief to activate creatives. • Partner with Project Management in keeping clients updated and engaging leadership to maintain momentum toward deliverables. • Maintain assignment budgets to ensure work isn't exceeding approved funds. • Work with internal agency peers to contribute to the development of creative solutions that deliver the brief and move the business forward. • Fully understand our client's brand, providing thought partnership through knowledge of their business and effective marketing solutions. • Build relationships with your client and discipline partners through combination of face-to-face interactions and electronic communications. Required Qualifications/You will have: • 4+ more years of professional marketing, ad agency, brand management, media, or related experience. • Knowledge of communication mediums including video, print, digital, social, email, collateral, OOH, and the production process supporting each. • Experience working with external clients and internal agency teams. • Keep current on the pulse of the ad industry. • Knowledge of brand management and advertising for consumer brands. • Knowledge of consumer research tools and methodologies. Preferred Qualifications: • Spanish, French and/or Portuguese language fluency • Cross functional experience interacting with internal and external partners in an ad agency setting • Strong computer software skills (e.g. Adobe Photoshop, Adobe Illustrator, Keynote, Microsoft Outlook, Word, Excel and PowerPoint) • Experience working with a variety of media channels including print, video/audio, OOT, TV and overall awareness • Knowledge of Disney Cruise Line products and operations Required Education: • Bachelor's Degree in related field or equivalent work experience. Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Celebration, FL is $91,000.00 to $121,900.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.