Retail Store Customer Service Specialist
Sherwin-Williams · Abilene, TX
Job description(tap to read)
Job Description This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked withachieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. Responsibilities • Ensure high levels of customer satisfaction through excellent sales service • Assist customers in person and over the phone by determining needs and presenting appropriate products and services • Build productive trust relationships with wholesale and retail customers • Process sales transactions accurately and consistent with policies and procedures • Follow and achieve sales goals on a monthly, quarterly, and yearly basis • Maintain precise work order files and formulas • Pull appropriate products from the sales floor or warehouse • Tint and mix products, as needed, to customer specifications • Stock shelves and set up displays • Clean store equipment • Load/unload delivery trucks • Assist in making deliveries, as needed • Maintain in-stock and presentable condition assigned areas • Remain knowledgeable on products offered and discuss available options • Comply with inventory control procedures • Suggest ways to improve sales Qualifications Minimum Requirements: • Must be at least eighteen (18) years of age • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation • If internal to Sherwin-Williams, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal • If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position Preferred Qualifications: • Have a valid, unrestricted Driver's License • Have at least a High School diploma or GED • Have at least one (1) year of experience working in a delivery, retail, or customer service position • Have previous work experience selling paint and paint-related products • Have previous work experience operating tinting and mixing equipment • Ability to read, write, comprehend, and communicate in more than one language • Ability to read, write, comprehend, and communicate in Spanish About Us At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life ... with rewards, benefits and the flexibility to enhance your health and well-being Career ... with opportunities to learn, develop new skills and grow your contribution Connection ... with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
Flatbed CDL-A Truck Driver, Regional Routes - Abilene, TX
System Transport · Abilene, TX
System Transport is hiring experienced CDL-A flatbed truck drivers for regional and OTR routes. CDL-A Flatbed Truck Driver Opportunities:. Experienced CDL-A Truck Drivers.
Customer Solution & Claims Specialist- Export (Remote)
Nestle · Abilene, TX
At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Gardenof Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases. At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing. Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers. Position Summary: The Customer Solutions & Claims Specialist is the primary point of contact for customers and the sales organization, managing the end-to-end Order to Cash and reverse logistics processes to ensure a seamless customer experience. This role drives order accuracy, on-time delivery, and efficient resolution of returns, refusals, and OS&D issues. By independently resolving complex challenges, collaborating across functions, and identifying continuous improvement opportunities, the Specialist helps maximize customer satisfaction, strengthen customer relationships, and support the organization's service, revenue, and operational performance goals. Location Preference: This role is primarily remote; however, candidates located on Long Island, NY are strongly preferred to support in-person trainings, meetings, and other business needs. Responsibilities: • Analyze order exceptions and identify opportunities to improve customer order patterns and reduce order touches • Coordinate with customer carriers to secure ocean bookings and air freight shipments, ensuring pickup and delivery meet required cutoff dates • Monitor account-specific issues upon order receipt; independently resolve issues and coordinate with customers and cross-functional partners to process blocked orders within SLA requirements • Ensure account-specific orders are shipped complete and on time, tracking orders from entry through receipt and resolving carrier issues with the traffic team while communicating delays to customers • Monitor open orders in accordance with the Daily Activity Schedule and required task cadence • Advise stakeholders of potential delays or inventory challenges that may impact lead time expectations • Review and align to general requirements within IMS Product Briefs • Optimize distribution costs through collaboration with Physical Logistics, Demand & Supply Planning (DSP), Transportation, and Supply Chain Analytics • Ensure warehouse time slots are utilized to support workload requirements • Partner with the Order Fulfillment team to resolve out-of-stock and allocation issues, including displays, new item launches, and customer promotions, and communicate mitigation plans when needed • Generate and compile all required export documentation, including Certificates of Origin, Health Certificates, Chamber of Commerce documentation, USDA documentation, Certificates of Free Sale, Seaway BOLs, Batch Mark Lists, and Shipper's Letters of Intent/Instructions • Provide visibility to customers and internal teams on order status and apply appropriate root cause reason codes in accordance with global methodology • Capture, create, and register return requests accurately while analyzing reasons for refusals • Assess return request compliance with Market Return Policy conditions and obtain Sales authorization when requests exceed policy thresholds • Propose mitigation actions to reduce or eliminate future return and refusal issues • Prioritize "drive waiting" inquiries to reduce carrier and driver wait times at customer locations Requirements: • Bachelor's degree strongly preferred, but not required • 2+ years of supply chain experience required (e.g., Order Management, Distribution, Inventory Management, Transportation, Demand & Supply Planning) • Export experience preferred • Knowledge of SAP preferred • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook • Intermediate Excel skills, including working with large datasets, VLOOKUPs, and PivotTables • Working knowledge of export business Skills: • Sound business acumen and sense of urgency • Excellent written and verbal communication skills • Analytical skills with the ability to interpret data • Strong organization, decision-making, and problem-solving skills • Capability to manage multiple priorities in a fast-paced environment • Ability to work independently with minimal supervision • Working knowledge of export business • Bilingual preferred (Spanish or Chinese) The approximate pay range for this position is $53,000- $63,000 base. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills, and abilities as well as geographic location. Nestle offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefits packages may vary depending on the position. Learn more at: About Us | Nestlé Careers (nestlejobs.com) ( #LI-HW1 It is our business imperative to remain a very inclusive workplace. To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home. The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467. This position is not eligible for Visa Sponsorship. Review our applicant privacy notice before applying at Job Requisition: 412468
Lead Engineering Technician
US Department of War · Abilene, TX
Lead Civil Engineering Technician Serves as Lead Civil Engineering Technician within the Dam Safety Production Center Huntington (DSPC-H) in Computer-Aided Design (CAD) and Building Information Modeling (BIM). Distributes and balances the workload among employees assuring timely accomplishment of assigned workload, in coordination with supervisor. Estimates and reports on time of completion and resolves CAD/BIM problems and issues. Guides DSPC-H and District CAD/BIM managers and users with effective rollout of new USACE-approved technology developments and solutions. Serves as primary USACE point of contact for coordination with the USACE CAD/BIM Technology Center. Guides DSPC efforts to adopt and adhere to A/E/C CAD Standards, A/E/C Graphic Standards, and USACE Advanced Modeling BIM/CIM Standards. Serves as DSPC expert to interface CAD/BIM initiatives and issues with DSPC, district, division, and higher-level representatives. Develops recommended workforce training to improve application of CAD/BIM tools and practices. Executes significant DSPC-H projects representing an important segment of the agency's CAD/BIM programs. Participates in CAD/BIM Engineering and Construction Sub-Community of Practice (CoP) to maintain technical competency and regional teamwork. Serves as the USACE Autodesk POC and provides instruction and lessons learned to district CAD/BIM Managers and users and leads the structured Autodesk Discovery Sessions. Coordinates the work of DSPC CAD/BIM teams to include communication of DSPC CAD/BIM standards and practices and the software/hardware aspects of projects produced by in–house design teams in the BIM environment. Participates in project workshops, to include providing training/mentoring, and actively participates in wide planning, development, and production programs related to CAD/BIM.
CDL-A Dry Van Truck Driver - $0.70 per mile in Abilene, TX
AllTruckJobs · Abilene, TX
We treat our drivers like family and only hire the highest quality drivers. At Poly Trucking, drivers are not just another number. Must meet all Company requirements set forth in driver handbooks.