Call Center CSR III - Customer Service Specialist

First Financial Bankshares · Abilene, TX

Customer Service/Call CenterPosted This week
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Job description(tap to read)

First Financial Customer Service Specialist We're always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you're challenged, valued and empowered everyday. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done. First Financial Bank is looking for talented individuals who seek the challenge of providing first-class service to customers and prospective customers of an award-winning financial institution. First Financial Bankshares has been named among the nation's top performing banks in the one to five-billion-dollar category each of the last five years. We want people who find satisfaction from succeeding and growing along-side our leading community financial institution. At First Financial, we offer the opportunity for you to grow as a Customer Service Specialist. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Every interaction is an opportunity for you to use your problem solving and relationship building skills to answer customer questions. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life. We also offer the satisfaction of helping others, a productive team-based environment, supportive management and casual business attire. Scope/Responsibilities • As a First Financial Customer Service Specialist, you will be responsible for supporting all products and services in our retail and commercial lines of business via inbound and outbound customer service calls concerning: • Bank operations • Bank Regulations • Transaction processing • Electronic services • Marketing • Promotional activities • Online banking and mobile banking issues • And other inquiries as required by business objectives • Handle and carefully respond to all customer inquiries. 100-200 calls daily. • Provide excellent customer service through active listening • Meet and exceed service goals with the proven ability to build and advance customer relationships • Work with confidential customer information and treat it sensitively • Appropriately communicate with customers • Aim to resolve issues on the first call by being proactive in your customer service approach • This position requires the candidate be on the phone approximately 90% of scheduled time and possess the ability to adhere to pre-defined activity schedules. • Additional responsibilities include: • Identifying customer needs and suggesting appropriate products and services; • Utilizing technology to support and troubleshoot online services, gathering information, and tracking customer interactions; • Actively participating in the Customer Service First sales and service culture, supporting the values of the organization, and follow established bank policies and procedures. Essential Functions • Most important to this position is promptly answering incoming phone calls, courtesy to customers, accurately identifying customer's needs, and transferring calls accurately. • Uses the Bank phone equipment as well as multiple systems at the same time • Actively participates in the sales and service culture, support the values of the organization and follow established bank policies and procedures. Minimum Qualifications We are looking for individuals who will provide professional, reliable and prompt service to our customers. The ideal candidate will have a minimum of: • Two years of consistent customer service experience, preferably in financial services • Six months of Call Center experience is desirable. • Candidate must have a High School diploma or GED. • Excellent written / verbal communication and customer service skills, proficiency in Windows based applications as well as internet browsers, mobile devices, basic computer hardware • Ability to meet training standards is also required and availability to work various shifts including evenings and weekends. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Drivers on this fleet primarily run a shuttle within the Southwest and are home daily. Driver Orientation Qualification Process Pay.

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Hiring Drivers Now logo

$85k–$110k/yr

$85 - $110K /Yr! Hiring CDL-A Truck Drivers - Quick Apply!

Hiring Drivers Now · Abilene, TX

Now Hiring CDL-A Truck Drivers! Apply today and within 24 hours you'll receive multiple job offers. Earn $.60 - $.80+ CPM and up per year based on position. Simply select the driving job that offers you what is most important. Higher pay, increased benefits or more home-time: You choose. Avg. Company Driver Job Offers Salary: $85,000-$110,000+ Avg. Owner Operator Job Offers Salary: $200,000-$325,000+ Apply now to receive your job offers!

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US Department of War logo

Civil Engineer (Cost)

US Department of War · Abilene, TX

Job Title GS-13 Huntington Position Job Description The GS-13 Huntington position will perform SME level work with assignments designed to provide the competencies, skills, and experience required to perform the more complex work at the full performance grade level of GS14 duties listed below: • Lead diverse cost-estimating teams to produce cost estimates and schedules, and review and comment on resource-loaded project schedules and construction sequencing for highly complex dam safety modification projects throughout the nation. • Lead HQUSACE initiatives supporting collection and application of lessons learned on design and construction projects, and analysis of remaining capital investment and priorities for the dam safety program on a national level. • Estimate programmatic funding requirements for dam safety modifications for a portfolio of high-risk dams; estimates are used to determine project priorities on a national level for the dam safety program. • Lead a team of dam safety professionals, assigning and reviewing work, establishing priorities, ensuring resources are available, and providing input to performance evaluations. • Represent USACE on DoD and other interagency groups and conferences attended by top level representatives of industry and government. • Establish and refine cost-estimating policies and resolve problems affecting current and planned dam safety modification activities. • Develop curriculum for Center-led courses for Federal civilian and military agencies and civil infrastructure industry partners. • Perform as technical mentor for cost engineering specialists working for entities across the country, including dam safety production centers and districts. • Perform agency technical review of major rehabilitation and dam safety modification reports for USACE districts in terms of the adequacy and accuracy of schedules and cost estimates. • Lead HQUSACE initiatives supporting collection and application of lessons learned on design and construction projects, and analysis of remaining capital investment and priorities for the national dam safety program. Dam Safety Center Only. • Develop and review USACE engineering publications, criteria, and guidance and make technical presentations disseminating policy and cost-engineering criteria developed by the Dam Safety Center for USACE-wide application. Dam Safety Center Only. GS-13 Pittsburgh Regional Inland NAV Design Production Center position duties are listed below: • Develop cost estimates for large and complex civil works inland navigation project systems and components. • Provide subject matter technical expertise and interface for complex risk analysis, highly specialized design, design review, construction, and rehabilitation for this diverse array of inland navigation projects and functions. • Development of cost estimates and construction schedules (including cost and schedule risk analyses) for products such as feasibility studies, major rehabilitation reports, design documentation reports, plans and specifications. • Serve as technical advisor and mentor to lower graded personnel and provide technical direction consistent with Corps policy to Districts and Architect-Engineer firms (AE). • Review/recommend approval of Decision/Implementation documents.

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Pre-Mail Data Specialist

Penn State University · Abilene, TX

APPLICATION INSTRUCTIONS: • CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. • CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. • If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. POSITION SPECIFICS Penn State Auxiliary & Business Services is hiring a full-time, on-campus Pre-Mail Variable Data & Print Specialist for its Multimedia and Print Center (MPC). The role focuses on preparing and managing mailing data to meet U.S. Postal Service automation requirements, including address list processing, NCOA updates, data formatting, variable data printing, and producing USPS documentation. The position also involves operating print/mail equipment, preparing print-ready files, and providing backup support across Pre-Mail functions. The specialist works closely with customer service, design, print, and mailing teams, contributes to process improvement, and supports MPC's mission of high-quality, efficient print and mail services. The role emphasizes teamwork, continuous learning, workplace safety, and a respectful, inclusive environment. Qualifications Strong computer skills (especially Microsoft Office) and basic math ability. Preferred qualifications include knowledge of postal regulations and experience with variable data and design software such as FusionPro, InDesign, and Adobe Acrobat. MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS General Equivalency Diploma (GED) or High School (HS)2+ years of relevant experienceRequired Certifications:None BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S. SALARY & BENEFITS The salary range for this position, including all possible grades, is $40,608.00 - $58,836.00. Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines

RemoteFull-timeAdministrative/Clerical
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