$20/hr
Customer Service - Account Associate - Wichita | On Site
T-Mobile · Wichita, KS
Job description(tap to read)
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview This role supports customer satisfaction by resolving inquiries and managing accounts effectively within a team environment. It involves identifying root causes of customer concerns, managing account activities, and facilitating collections when appropriate. The position emphasizes developing skills in customer service, account management, and problem resolution. Success is measured by timely issue resolution, customer retention, and adherence to quality and productivity standards. The work contributes to building loyal customer relationships and enhancing organizational revenue through service and account management. Job Responsibilities: • Resolve customer inquiries and concerns promptly to ensure effective issue resolution • Manage customer accounts to identify service opportunities and facilitate collections of past-due balances • Deliver customer service using available resources and training tools to maintain service quality • Complete required training to develop skills, system knowledge, and proficiency in organizational competencies • Meet department productivity and quality standards to support operational goals • Approach each customer interaction with respect and a solution-oriented mindset to foster positive experiences • Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience: • High School Diploma/GED (Required) • 6 months customer service experience (Preferred) Knowledge, Skills and Abilities: • Account Management (Required) • Answering Telephones (Required) • Customer Education (Required) • Customer Needs Identification (Required) • Customer Problem Solving (Required) • Customer Retentions (Required) • Customer Service (Required) • Customer-Focused (Required) • Empathy (Required) • Microsoft Applications (Required) • Multitasking (Required) • Operating System Concepts (Required) • Payment Collections (Required) • Payment Schedules (Required) • Service Oriented (Required) • Troubleshooting (Required) • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Hourly Base Pay: $20.00, plus opportunity to earn up to a total of $750 while completing training milestones. When starting with T-Mobile, Account Associates receive on-the-job training and can earn up to a total of $750. Once completed, Account Associates promote to the Account Expert role and become eligible for an annualized incentive target of $4,400/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Registered Nurse Adult Psych Intermediate Care
Ascension · Wichita, KS
Your future role at a glance Location: Wichita, KS Facility: Ascension Via Christi St Joseph Department: Adult Psych Intermediate Care Schedule: Night-Shift | Full-Time Sign-on Bonus: Up to $12,500 Via Christi associates are eligible for tuition discounts and priority placement in select healthcare programs through our academic partnership with Wichita State University. Life at Ascension: Where purpose meets opportunity Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter. Benefits that help you thrive • Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options • Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance • Time to recharge: pro-rated paid time off (PTO) and holidays • Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning • Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources • Family support: parental leave, adoption assistance and family benefits • Other benefits: optional legal and pet insurance, transportation savings and more How you'll make an impact in this role • Drive the patient's recovery roadmap by implementing and evolving individualized care plans that respond directly to the unique behavioral and physical needs of each adult in your care. • Lead as the clinical hub by coordinating with doctors, therapists, and support staff to ensure every discipline is perfectly aligned for a safe and effective treatment journey. • Champion patient safety and stability by meticulously monitoring and documenting shifts in condition, ensuring the medical team can intervene the moment a patient's needs change. • Translate clinical orders into compassionate action by executing physician and nursing directives with precision, maintaining a high standard of care in a specialized psychiatric environment. • Facilitate successful community transitions by collaborating with the discharge team to ensure patients have the resources and support they need to maintain their health after leaving the unit. What minimum requirements you'll need Licensure / Certification / Registration: • BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date required. American Heart Association or American Red Cross accepted. • Registered Nurse credentialed from the Kansas Board of Nursing required. Education: • Diploma from an accredited school/college of nursing OR Required professional licensure at time of hire. Equal employment opportunity employer Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster. Fraud prevention notice Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system. E-Verify statement Employer participates in the Electronic Employment Verification Program. Please click here for more information.
Data Entry Operator (Fulltime, Work from Home)
LexisNexis · Wichita, KS
Accountabilities 1. Verifies data from source documents according to established procedures and rules. 2. Verifies data entered with source documents for typographical errors, missing or repeated data, correct use of composition codes, style rules and edits to make corrections, additions or deletions as appropriate. 3. Searches entire application while assembling file in a prescribed sequence, identifying and preparing all necessary Text, CWU and Drawings information while ensuring a product conforming to established rules and guidelines. 4. Complete timesheets on a weekly basis. 5. Follows standard procedures as outlined by current ISO requirements. 6. Performs other job related duties as required. 7. Works with clearly defined procedures 8. Acquires basic skills to perform routine task 9. Entry-level business support or operation role. 10. No prior training or related work experience required Qualifications 1. High school graduate or equivalent. 2. Commitment of up to three weeks of full time remote training. 3. Commitment of a minimum of 40 productive at home hours per week. 4. Strong attention to detail. 5. Basic knowledge of computer applications. 6. Good verbal and written communication skills. 7. Ability to meet scheduled deadlines. 8. Availability for additional virtual training and meetings as needed. 9. Ability to pass all pre-employment assessments. 10. Ability to meet and maintain each applicable department's quantity and quality metrics. 11. High Speed Internet capability. 12. Must be a U.S. Citizen Preferred Locations Preference given to those currently living in the geographic regions (and surrounding areas) listed below; • Pittsburgh, PA • Aiken, SC • Des Moines, IA • Greater Philadelphia area Part of RELX Group plc, LexisNexis Legal & Professional serves customers in more than 100 countries with 10,000 employees worldwide. LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact 1.877.734.1938 or accommodations@relx.com. Additional Job Description Conditions of Employment: • You must be a U.S. citizen to apply for this position. • You must successfully pass a background investigation and achieve Public Trust security clearance. We promote a healthy work/life balance across the organization, with various flexible and remote working options available to employees. Working with Us LexisNexis Legal & Professional is proud to be an equal-opportunity employer. We are committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Together, we are building a diverse and inclusive workplace. Working for you We believe in a healthy work/life balance. We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: - Comprehensive, multi-carrier health plan benefits - Disability insurance - Dependent care and commuter spending accounts - Life and accident insurance - Retirement benefits (salary investment plan/employer stock purchase plan) - Modern family benefits, including adoption and surrogacy About our Team LexisNexis is a data and analytics company with 10,500 colleagues serving customers in more than 150 countries. We're one of the largest information and analytics companies on the planet. We design solutions that help our customers increase productivity, improve decision-making and outcomes, and be more successful. U.S. National Base Pay Range: $30,300 - $50,600. Geographic differentials may apply in some locations to better reflect local market rates. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
UPS is seeking Package Delivery Drivers to safely operate delivery trucks and deliver packages to residential and commercial customers on an assigned route. Drivers are responsible for loading and unloading packages, following a scheduled delivery route, operating a UPS delivery vehicle, and providing excellent customer service during deliveries and pickups. Drivers must be comfortable driving a delivery truck, and some locations may require the ability to drive a manual transmission delivery vehicle. This position requires passing a Department of Transportation (DOT) physical exam and maintaining a valid driver's license with a clean driving record in accordance with UPS and DOT regulations. This position typically pays $45 per hour or more for full-time UPS package delivery drivers, with additional overtime pay available during peak seasons.Drivers are responsible for meeting daily delivery quotas, using handheld scanners to track and confirm deliveries, following all UPS safety procedures, lifting and carrying packages, and maintaining a professional appearance while representing UPS. Drivers must follow company guidelines regarding safe driving practices, package handling procedures, delivery confirmation procedures, and customer interaction standards.Full-time UPS employees may be eligible for benefits including medical, dental, and vision insurance, pension plan, 401(k), paid vacation, paid holidays, overtime opportunities, and union-negotiated wage increases. UPS drivers may also receive overtime pay, peak season bonuses, and route bid opportunities based on seniority.
Customer Service Rep II
The Hillman Group · Wichita, KS
Customer Service Rep II Performs the regular functions of a Customer Service Rep, aids in providing the flow of information on new and existing products to the department, and trains associates (including new hires) as necessary. This is a fully remote position with a scheduled shift of Saturday through Wednesday, 6:30 AM to 3:00 PM. Candidates must reside in the Tempe/Phoenix area and be available to attend occasional in-office meetings, training sessions, or business-related events as needed. Essential Job Functions • Maintains current knowledge of department operating procedures and updates assigned technical product information. • Continually strives for a higher level of service and customer/department satisfaction. • Participates in departmental improvement teams. • Attends meetings based on related assignments and responsibilities. • Assists in the training of new and existing associates in the department. • Makes recommendations regarding follow up procedures and implementation. * This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Employees are expected and encouraged to participate in safety and health program activities including immediately reporting hazards, immediately reporting unsafe work practices and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities. Education & Experience • High School diploma or GED equivalent is required, College degree and at least one year customer service experience preferred. Competencies – Knowledge, Skills and Abilities • Strong skills in Microsoft Office: Word, Excel, Outlook, and PowerPoint • General knowledge of hardware industry, Distribution or Retail is preferred • Excellent interpersonal, problem solving and communication skills; Able to work with a variety of personalities and maintain composure under stressful conditions. Work Environment and Physical Demands Office: Office setting. Seldom exposed to fumes or airborne particles. Loud working environment of the shop area. Functional vision and hearing required. The Hillman Group is an Equal Employment Opportunity and Affirmative Action Employer and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, protected veteran or military status, genetic information, citizenship status, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.