Supervisory Security Specialist

$50k–$55k/yr

Customer Service Specialist (Remote)

Lingraphica · Centralia, WA

Company Description Lingraphica is a mission-driven organization that provides speech-generating devices to help improve communication, speech, and quality of life for people with communication impairments. Lingraphica is a leader in augmentative and alternative communication (AAC) technology, helping people with aphasia and other speech and language impairments communicate and engage more fully in daily life. Through a combination of innovative devices, software, and services, Lingraphica is focused on improving communication outcomes and supporting individuals, families, and care teams. We look for candidates who enjoy working in a fast-paced, goal-oriented environment, and who share our commitment to helping individuals on their communication journey. Job Description Purpose: The Customer Service Specialist (CSS) successfully works with prospects and existing customers by offering a world-class experience throughout all points of contact. This role collaborates cross-functionally with teams across Lingraphica's business units to improve customer-facing channels. The CSS is responsible for addressing non-product inquiries, resolving Tier 1 issues, and properly triaging and escalating customer concerns. Tier 1 issues include basic troubleshooting for all Lingraphica products such as free apps, customer accounts, and devices. This position is responsible for providing exceptional customer service in a timely manner. Responsibilities: • Maintains knowledge of all product enhancements, website improvements, marketing campaigns, and other developments that may impact frontline volume across all channels • Comfortably interacts with prospects and existing customers by providing a superb experience to both create and maintain relationships/partnerships • Identifies and provides a resolution for Tier 1 product issues Lingraphica customers are experiencing • Proactively follows up with customers to ensure their concerns are resolved • Communicates with potential and existing customers through multiple platforms including inbound calls, outbound calls, e-mail and online chat • Monitors and reports customer inquiry trends, recurring issues, and frontline insights using CRM data to support operational improvements and enhance the customer experience. • Effectively liaises with key functions such as Reimbursement, Funding & Benefits, and Product Support to improve customer-facing processes or services • Recognizes opportunities to support customer progression by identifying potential engagement needs and ensuring timely handoff to the appropriate team. • Manages frontline activities using a ticket system to document issues, opportunities, and "transfers" to departments for follow-up • Assists with de-escalating customer service matters including but not limited to: • Technical issues with our devices, websites, online therapy platform • Shipping • Provides support to other customer service areas such as communication partner training, and product support teams • Provides education on Lingraphica's products, services, and trial process while identifying engagement opportunities and appropriately connecting prospective customers with the Intake & Engagement team for consultative follow-up. • Maintains an expert knowledge of Lingraphica devices, accessories, web programs, and mobile applications • Maintains an understanding of the pre-trial sales journey and collaborates with Intake & Engagement and Trial Onboarding teams to ensure a seamless customer experience across all pre-trial touchpoints. • Conduct proactive customer outreach from designated campaign lists to check in on customers' communication progress, device experience, and support needs, connecting them with additional services, technical resources, or other appropriate next steps when applicable. Qualifications Knowledge, Skills & Abilities • Curious thinker with a desire to improve existing processes • Excellent communication skills (written, verbal and listening) • Ability to assist individuals who have aphasia and other speech/language challenges with empathy and compassion • Able and eager to deliver a positive customer experience • Excellent time management and multi-tasking skills • Ability to perform above expectations in a fastpaced and dynamic environment • Teamwork, especially as an expert at getting things done, all with a positive attitude • Fluent proficiency in Spanish, preferred Education & Experience • Bachelor's Degree, preferred, or equivalent combination of education and experience • 2 years Customer Service experience, required • Experience offering Tier 1 customer support, preferred • Proficiency with Microsoft Office, VOIP, Zoom, required • Experience with HubSpot or other CRM, preferred Additional Information Work Environment & Physical Demands Work is performed remotely from a home office. The individual is expected to maintain a safe, productive workspace with reliable and secure internet access. This role requires the ability to operate a computer, communicate verbally, and participate in virtual meetings with or without reasonable accommodation. Travel Ability and willingness to travel within the U.S. (including airline travel) is required up to 2 times per year for in-person team and all-company meetings Accommodations At Lingraphica, we are committed to creating an inclusive and accessible environment for all employees. To perform this job successfully, an individual must be able to complete each essential duty and physical demand. The requirements listed above represent the knowledge, skills, and abilities required, as well as the physical demands associated with the role. We recognize that everyone's needs are unique, and we are happy to provide reasonable accommodations to support individuals with disabilities in performing the essential functions of the job. If you require an accommodation, please reach out to Human Resources at humanresources@lingraphica.com for assistance. We are here to help! Lingraphica and Pay Transparency At Lingraphica, we are committed to fair and equitable compensation practices. The starting salary range for this position is $50,000 to $55,000 per year. A $3,000 bilingual differential is provided when applicable. Placement in the range is based on factors such as experience, skills, education, and internal equity. We regularly review our compensation structures to ensure they align with industry standards, promote fairness, and support career growth. In addition to competitive base pay, we offer a comprehensive benefits package and a commitment to fostering an inclusive and supportive workplace. We encourage open conversations about compensation and are dedicated to maintaining transparency throughout the hiring process. To learn more about Lingraphica, visit: www.lingraphica.com! To learn more about our benefits offerings, click here! This Organization Participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE. UU.

Power Distribution and Make Ready Designer (Remote)

Sigma Technologies (Ohio) · Centralia, WA

Power Distribution and Make Ready Designer Overhead Utility Pole Design • Joint-Use Engineering • NESC-Compliant Make-Ready Work Location: Raleigh, NC (Remote) Are you an experienced Power Distribution Designer or Make-Ready Designer looking to support meaningful utility engineering projects? Join a team that values accuracy, collaboration, and long-term professional growth. About This Opportunity: We are seeking skilled Make-Ready Designers (primary focus) and Power Distribution Designers to support engineering programs for major electric and telecom utilities. Ideal candidates bring demonstrated experience in overhead utility pole design, NESC application, clearance assessment, pole loading analysis, and construction package development. Useful design platforms include DDS, Katapult, O-Calc, GIS, MicroStation, AutoCAD, or client-specific drafting systems. In this role, you will review field/walkout data, evaluate existing attachment conditions, model pole loading, determine make-ready requirements, and prepare accurate construction-ready deliverables. Applicants without utility pole design or distribution engineering experience will not be considered. Note: This position is remote, but new hires must attend a 2-week paid, in-person orientation at our Perrysburg, OH headquarters. What You Will Do: • Execute overhead distribution and make-ready design work orders while meeting quality, time, and budget expectations • Apply established engineering design standards, NESC requirements, and internal processes • Perform end-to-end make-ready, joint-use, and/or general distribution design • Conduct permitting and easement research (pole ownership, ROW, property rights, approvals) • Collaborate with team members to resolve design challenges and ensure accurate deliverables • Use design software such as AutoCAD, MicroStation, DDS, PoleForeman, O-Calc, Katapult, or client systems • Perform quality control reviews when required • Support additional duties as assigned Top Competencies & Skills: Make-Ready Engineering, Joint-Use Design, Pole Loading Analysis, Utility Pole Design, Overhead Distribution Design, NESC Compliance, Utility Engineering, Pole Attachments, Make-Ready Construction, Aerial Design, Utility Coordination, Right-of-Way Permitting, Pole Replacement Design, Make-Ready Estimates, Field Survey Interpretation, CAD for Utility Design, GIS for Utility Design, Electrical Distribution Design, Utility Construction Standards, Telecommunications Make-Ready Requirements: What We're Looking For: • High school diploma or equivalent required; an associate degree or higher in engineering, drafting, or a related field is preferred • Minimum 2 years of experience in make-ready engineering, joint-use design, or electric power distribution design (3+ years strongly preferred) • Proven experience in utility pole design, including NESC application, clearance analysis, pole loading concepts, and preparation of construction-ready design packages • Proficiency with CAD or MicroStation; experience with DDS, Katapult, O-Calc, or similar utility design platforms is strongly preferred • Solid understanding of power distribution construction practices, with the ability to learn utility-specific proprietary systems efficiently • Must hold a valid driver's license, maintain active auto insurance, and pass all required background, drug, and MVR screenings • Authorization to work in the United States is required • Willingness to travel occasionally, including minimal overnight travel when project needs require • Ability to work a standard Monday–Friday schedule aligned to Eastern Time, with Central/Mountain/Pacific adjustments as appropriate Physical Requirements: • Ability to work for extended periods using a computer keyboard, monitor, and telephone • Ability to prepare and analyze data, review detailed information, and work with design tools requiring close vision, distance vision, color vision, peripheral vision, depth perception, and focus adjustment • Ability to communicate effectively through oral and written channels About Sigma Technologies: Sigma Technologies is a growing engineering and design firm with 500+ team members across 30+ states. For over 25 years, we've supported major power and telecommunications utilities with work that directly impacts communities nationwide. Our core values — Safety, Honesty, Truth, and Decency — shape how we work and who we hire. We are TeamSigma™. What We Offer: We want our Associates to stay healthy, happy, and secure. We offer a positive work environment with supportive coworkers, managers, and leaders, plus: • No-cost monthly healthcare plan option for employees • Competitive pay • Medical, dental, and vision plans with up to 80% of the premium sponsored by Sigma • 401(k) plan with matching contributions up to 5% of salary • Paid holidays, vacation, and sick time • Education and professional licensing assistance programs This job advertisement is intended to outline the primary responsibilities and requirements of the role. It is not all-inclusive. Additional duties may be assigned as needed. This ad does not constitute an employment agreement, and job requirements may change based on organizational needs. Pay is commensurate with experience and education. Sigma is an equal opportunity employer and does not discriminate based on race, color, gender, sexual preference, gender identity, age, religion, national origin, disability, genetic information, veteran/military status, or any classification protected by law. PM22

$39k–$52k/yr

Nurse Staff Minister (Nurses Christian Fellowship)

Intervarsity · Centralia, WA

Nurse Staff Minister (Nurses Christian Fellowship) Work Location: Remote - USA Job Type: Full time To advance the purpose of InterVarsity, this position will develop and equip NCF nurse group leaders and provide ministry among nurses (both active and retired) and implement NCF strategic plans that fulfill our vision to make Christ known in nursing. ESSENTIAL COMMITMENTS/RESPONSIBILITIES Personal: • Be a maturing disciple of Jesus Christ: growing in love for God, God's Word, God's people of every ethnicity and culture, and God's purposes in the world. • Pursue maturity as a disciple of Jesus Christ so that your life and work increasingly reflects a growing love for God, God's Word, God's people of every ethnicity and culture, and God's purposes in the world. To do this, you will: • Pursue a vibrant relationship with the triune God through engagement with Scripture, prayer, and worship, both individually and in community. • Develop self-leadership (growing in self-awareness, self-management, relational integrity, and resiliency). • Embrace Scriptural standards for behavior and attitudes. Professional Staff Leadership Increase the number of NCF chapters under your area of leadership, as well as the size, health, spiritual maturity, and community-wide influence of existing NCF chapters of nurses (both active and retired) by being a: Visionary Guide • Communicate and model NCF's vision to see nurses (both active and retired) transformed, areas where nurses work and serve renewed, and world changers developed. • Model - in person and through programs - InterVarsity's vision and Core Values, including a biblically-defined commitment to engage every ethnic and social group where nurses work, serve, and live. • Lead nurses (both active and retired) - individually and collectively - through Scripture, prayer, teaching, and discipleship experiences, so that they articulate and align their ministry activities around this vision. • Set annual goals through prayer, research, and reflection with your teams for qualitative and quantitative growth, including conversions, mentoring opportunities, and leadership development. Structural Architect • Build leadership teams who trust and partner well with you and who demonstrate spiritual vitality, relational health, and mission alignment. • Develop and execute plans to achieve annual goals, evaluating and modifying the plan as needed throughout the year. • Increase momentum for the vision by aligning programs, structures, conferences, and teams around the goals. • Mobilize nurses (both active and retired) to engage their relational networks with the gospel and to start new missional communities. • Supervise nurse group leaders and volunteers under the NCF National Coordinator or the Professional Ministries Director. Missional Developer • Gather, invite, and develop diverse groups of nurses (nurses and nurse educators, both active and retired) so that they not only encounter and follow Jesus as Savior and Lord but also advance the mission in the places where they work, serve, and live as participants and leaders. • Create ways for nurses (nurses and nurse educators both active and retired) to encounter and follow Jesus through Scripture, worship, prayer, mission experiences, conferences, etc. • Equip nurses and nurse educators (both active and retired) so that they think strategically about engagement in their workplace and/or sphere of influence and so that they proclaim - in word, deed, and power - the good news of Jesus, regularly inviting nurses and nurse educators (both active and retired) to follow him as Savior and Lord. • Disciple nurses and nurse educators (both active and retired) by equipping them to hear the Word, respond actively, and debrief and interpret the experience so that they grow in Christlikeness, reflect our Core Values, and develop ministry skills. • Invite, coach, and equip nurses and nurse educators (both active and retired) to become increasingly effective participants and leaders, including starting new witnessing communities in the areas where they work, serve, and live. • Introduce nurses and nurse educators (both active and retired) and connect them to resources for opportunities in world-wide missions through nursing and connection with Nurses Christian Fellowship International. Organizational Collaboration Work with a network of other local, area, regional, and national InterVarsity and NCF staff and volunteers so that our work reflects Biblical standards of excellence, integrity, and partnership. In light of these standards, as a Nurse Staff Minister, you are expected to: • Partner with and respond positively to the direction and coaching of your supervisors and national leaders. • Speak up and share ideas as well as challenges to strategies and initiatives that are being planned, knowing that your feedback is valued and important to the success of this ministry. • Partner with NCF Student Ministry to employ strategies for graduating nurses to connect with professional resources and groups. • Write and produce devotional and training material, such as Bible studies, and for our written communications such as our NCF blog, eNewsletters, the Journal of Christian Nursing, materials for National Nurses Month, etc. • Contribute to collaborative and productive nurse ministry, monthly national team meetings and relationships, and other meetings that may be requested or required. • Contribute to the development and completion of our Annual reports and affiliating chapters under your care to increase our partnership with current nurses (both active and retired). • Use national ministry NCF resources and tools, as requested, including recruiting and/or participating in local, regional, or national conferences as required. • Complete reporting, planning, and reviewing requirements in a timely way so that you and your supervisor can assess and improve your work as an NSM. • Comply with all InterVarsity policies and procedures. Ministry Partnership Development Develop a team of partners - churches and individuals (including alumni and community members) - who will resource the ministry financially, in prayer, or volunteer service that advances the mission of NCF. Focus on Ministry Partnership Development includes: • Raise 100% of the financial budget as assigned by your supervisor. • Communicate regularly with your ministry partners, nurturing the relationship through visits, phone calls, emails, and regular prayer letters. • Develop on-going, long-lasting partnership with alumni and volunteers. • Comply with all Ministry Partnership Policies. • Identify and invest in advocates who will build networks of volunteers and donors on InterVarsity's behalf. Accomplish other assigned tasks as appropriate. QUALIFICATIONS • Annually affirm InterVarsity's Statement of Faith (Doctrinal Basis and Purpose Statement). Abide by lnterVarsity's Code of Conduct. Believe and behave consonantly with lnterVarsity's Human Sexuality Theological Paper. Affirm and behave consonantly with lnterVarsity's "Women in Ministry Statement of Affirmation." • Registered Nurse licensure in state of residence. • Bachelor's in nursing or equivalent experience / other bachelor's required, higher degree preferred. • Experience in nursing practice required. • Experience in NCF leadership as a nurse educator or nurse (active or retired) is preferred. • Strong interpersonal skills (including ability to minister to diverse ethnicities). • Excellent verbal and written communication skills. • Demonstrated problem solving skills. • Ability to handle all matters in a confidential manner. • Demonstrated ability and commitment to work in a diverse team environment. • A working knowledge of Microsoft applications (Word, Excel, Outlook, PowerPoint) is preferred. • Commitment to continued professional growth, acquired through publications, seminars, and conferences. Pay Range: $39,288.00 - $52,392.00 per year Pay: This position is funded through personal fundraising. Accordingly, compensation will vary based on the ability of the individual to secure a donor team to fund the cost of his/her salary. The anticipated salary range for this position on a full-time basis (40 hours/week) is dependent on a variety of factors, including location and cost of living. The actual salary received, including any geographic adjustment to account for location and cost of living, is subject to the individual's ability to raise funds necessary to cover the full amount of such salary within the range set forth in the job posting details. Benefits: We offer a competitive benefits package, including health care and retirement savings with a match. Eligibility is based on employee type and hours worked. Benefits include the following: • 403(b) Retirement Savings Plan • 403(b) matching contributions • Dental insurance • Employee assistance program • Employee discounts • Flexible work schedule • Flexible spending accounts • Health insurance • Health savings account • Life insurance • Paid time off • Parental leave • Professional development assistance • Vision insurance Equal Employment Opportunity: InterVarsity Christian Fellowship/USA is both an equal opportunity employer and a faith-based religious organization. We conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex, marital status, parental status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual. The status of InterVarsity Christian Fellowship/USA as an equal opportunity employer does not prevent the organization from hiring staff based on their religious beliefs so that all staff share the same religious commitment. Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a)) InterVarsity Christian Fellowship/USA has the right to, and does, hire only candidates who agree with InterVarsity's Statement of Agreement: Purpose and Doctrinal Basis because InterVarsity believes that each and every staff plays a vital role in advancing InterVarsity's mission and purposes.

Enterprise Business Development Representative (BDR) Lavendo partners with startups and high-growth companies to help them hire top-tier sales, GTM, and technical talent. This role is with one of our clients; we'll share full details about the company and interview process as we get to know you and confirm mutual fit. About the Company Our client is a profitable US-based SaaS company specializing in data privacy and security. With a powerful Data Privacy Governance platform that leverages patented AI technology, they are revolutionizing customer data protection for Fortune 1000 organizations. This innovative solution ensures seamless compliance with GDPR, CCPA, and other privacy regulations, while offering unified consent and preference management APIs for efficient data handling across multiple channels. • HQ: United States (East Coast) • Candidate Location: Remote from anywhere worldwide The Mission Contribute to a better society by advocating for proper data protection legislation, responsibly safeguarding customer data, preserving individual privacy rights, and enhancing trust between businesses and consumers through greater transparency. The Opportunity We are seeking an ambitious Enterprise Business Development Representative (BDR) to join our client's growing sales team. This is a unique opportunity to work remotely for a US-based company, collaborating with a talented, passionate sales team that is shaping the future of data privacy and AI. What You'll Do • Generate new leads through cold calling (50+ calls per day), email outreach, and LinkedIn • Meet or exceed sales targets for setting qualified meetings • Utilize CRM (Hubspot) and sales tools to track sales performance, manage the pipeline, and maintain client information • Collaborate closely with cross-functional teams to understand client needs • Stay updated on industry trends and the competitive landscape What You Bring • Bachelor's degree in Marketing, Business Administration, or another relevant field • 1+ year of B2B SaaS sales experience as a BDR or a similar outbound sales role • Excellent communication and negotiation skills in English (Level C1-C2) • Proficiency in cold calling (50+ calls per day), email, and LinkedIn outreach to the US, UK, Canada, Australia, or New Zealand companies • Proven track record of meeting or exceeding sales targets • Proficiency in using CRM and sales software (Hubspot, SalesNav, Apollo, Seamless, etc.) • Ideally, knowledge of Data Privacy, Data Security, GDPR, and CCPA • Ability and willingness to work ET hours Key Success Drivers • High ethical standards, honesty, and transparency • Proactive, energetic, involved in company life, and provides feedback • Flexible, resilient, and adaptable in a fast-changing startup environment • Relentless curiosity and drive to learn about privacy and data governance Why Join? • Competitive base salary: $1,500-$2,000 per month + performance-based bonuses • Flexible, fully-remote work environment • Collaborative company culture and a supportive environment for all employees • Proven product-market fit with Fortune 100 customers and established sales processes • Work alongside industry experts and a supportive team • Be part of a mission-driven company that values innovation, transparency, and trust • Employment Type: contract (1099) Interviewing Process • HR Screening • Level 1: General fit • Level 2: Skills Assessment • Reference and Background Checks: conducted after successful interviews • Job Offer: provided to the selected candidate We are proud to be an equal opportunity workplace and consider all qualified applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran or military status, gender identity or expression, sexual orientation, or any other characteristic protected by law.