Event Coordinator
Michaels · Danville, VA
Job description(tap to read)
Store - Danville, VA Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they're lookingfor. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises. Event Coordination • Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events. • Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity. • Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities. • Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards. • Communicate events with clients and store team members. • Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed. • Adjust plans and events based on client's feedback and needs. • Create backup or emergency plans to be executed as needed. • Ensure client satisfaction for scheduled events. • Uphold the company's cleanliness and safety standards. Set up, break down, and clean before and after each event. Customer Experience • Help customers shop, locate products, and provide them with solutions. • Provide fast and friendly check out experience. • Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments. • Educate customer on Voice of Customer (VOC) survey. • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) • Participate in the truck un-load, stocking and planogram (POGs) processes. • Complete merchandise recovery and maintenance. • Perform Store in Stock Optimization (SISO) and AD set duties as assigned. • Support shrink and safety programs • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards. • Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members • Cross trained in Custom Framing selling and production. • Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires • Energetic and enthusiastic and personality. • The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job. • Must have excellent people skills. • Must have experience working with children and children's events. • Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills. • Must have organizational skills, interpersonal skills, and creative problem-solving skills. • Retail and/or customer service experience required Physical Requirements Work Environment • Ability to remain standing for long periods of time. • Ability to move throughout the store. • Regular bending, lifting, carrying, reaching, and stretching. • Lifting heavy boxes and accessing high shelves by ladder or similar equipment • If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
Laboratory Technician (Wastewater)
Inframark · Danville, VA
Join Inframark: Leading the Way in Water Management Inframark's Operations and Maintenance team is an award-winning team that delivers cutting-edge water, wastewater, and public works services to municipalities, utility districts, and industries. We are dedicated to supporting our employees as well as protecting the environment and the communities we serve. You would be empowered to thrive in a dynamic, supportive, and innovative environment. Take the next step in your career and join us at Inframark. Apply today! Why Work for Inframark? Our dedication to sustainability and community impact drives us to ensure clean, safe water for future generations. Whether you're at the start of your career or looking for advancement, Inframark offers purpose-driven work and opportunities for growth. We offer an attractive salary package, including a generous benefits package with health, dental, and life insurance, 401(k) plan, paid time off, sick leave, holidays, and wellness plan. Laboratory Technician (Wastewater) Duties and responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Collect samples at prescribed intervals or as requested form the water distribution system, wastewater treatment plants, streams, or commercial and residential establishments for laboratory analysis. • Conduct physical and bacteriological laboratory analysis as applicable to water, wastewater, or industrial analysis, including but not limited to: alkalinity, phosphates, BOD, COD, TOC, total/dissolved/suspended/settleable solids, dissolved oxygen, chlorine residual, fluoride, pH, temperature, turbidity, total/fecal coliform via membrane filtration, MPN, P/A, conductivity, chlorides, ammonia, nitrate, nitrite, and TKN. • Perform data entry in required formats to include: • Analytical results • Observations/corrective action • Quality Control • Maintain various records and daily logs to include: • Analytical calibrations • Preventative/corrective maintenance • Chains of Custody • Reagent/standard preparation • Chemical inventories • Responsible for integrity of all analytical results and corresponding quality control/assurance. • Maintain the working order and proper calibration of field/laboratory materials and equipment. • Maintains State Drinking Water Laboratory Certification (if applicable) by maintaining logs, pure culture controls, and general laboratory QC and record keeping. • Attend safety classes, reinforce and comply with company safety policies. • Work harmoniously with peers, supervisors, and the public and comply with company policies. To support a safe and secure workplace, all offers of employment are contingent upon the successful completion of background screening, drug testing, and driving record review where applicable. Inframark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Learn more about us at Operations and Maintenance - Inframark
Company Description Lingraphica is a mission-driven organization that provides speech-generating devices to help improve communication, speech, and quality of life for people with communication impairments. Lingraphica is a leader in augmentative and alternative communication (AAC) technology, helping people with aphasia and other speech and language impairments communicate and engage more fully in daily life. Through a combination of innovative devices, software, and services, Lingraphica is focused on improving communication outcomes and supporting individuals, families, and care teams. We look for candidates who enjoy working in a fast-paced, goal-oriented environment, and who share our commitment to helping individuals on their communication journey. Job Description Purpose: The Customer Service Specialist (CSS) successfully works with prospects and existing customers by offering a world-class experience throughout all points of contact. This role collaborates cross-functionally with teams across Lingraphica's business units to improve customer-facing channels. The CSS is responsible for addressing non-product inquiries, resolving Tier 1 issues, and properly triaging and escalating customer concerns. Tier 1 issues include basic troubleshooting for all Lingraphica products such as free apps, customer accounts, and devices. This position is responsible for providing exceptional customer service in a timely manner. Responsibilities: • Maintains knowledge of all product enhancements, website improvements, marketing campaigns, and other developments that may impact frontline volume across all channels • Comfortably interacts with prospects and existing customers by providing a superb experience to both create and maintain relationships/partnerships • Identifies and provides a resolution for Tier 1 product issues Lingraphica customers are experiencing • Proactively follows up with customers to ensure their concerns are resolved • Communicates with potential and existing customers through multiple platforms including inbound calls, outbound calls, e-mail and online chat • Monitors and reports customer inquiry trends, recurring issues, and frontline insights using CRM data to support operational improvements and enhance the customer experience. • Effectively liaises with key functions such as Reimbursement, Funding & Benefits, and Product Support to improve customer-facing processes or services • Recognizes opportunities to support customer progression by identifying potential engagement needs and ensuring timely handoff to the appropriate team. • Manages frontline activities using a ticket system to document issues, opportunities, and "transfers" to departments for follow-up • Assists with de-escalating customer service matters including but not limited to: • Technical issues with our devices, websites, online therapy platform • Shipping • Provides support to other customer service areas such as communication partner training, and product support teams • Provides education on Lingraphica's products, services, and trial process while identifying engagement opportunities and appropriately connecting prospective customers with the Intake & Engagement team for consultative follow-up. • Maintains an expert knowledge of Lingraphica devices, accessories, web programs, and mobile applications • Maintains an understanding of the pre-trial sales journey and collaborates with Intake & Engagement and Trial Onboarding teams to ensure a seamless customer experience across all pre-trial touchpoints. • Conduct proactive customer outreach from designated campaign lists to check in on customers' communication progress, device experience, and support needs, connecting them with additional services, technical resources, or other appropriate next steps when applicable. Qualifications Knowledge, Skills & Abilities • Curious thinker with a desire to improve existing processes • Excellent communication skills (written, verbal and listening) • Ability to assist individuals who have aphasia and other speech/language challenges with empathy and compassion • Able and eager to deliver a positive customer experience • Excellent time management and multi-tasking skills • Ability to perform above expectations in a fastpaced and dynamic environment • Teamwork, especially as an expert at getting things done, all with a positive attitude • Fluent proficiency in Spanish, preferred Education & Experience • Bachelor's Degree, preferred, or equivalent combination of education and experience • 2 years Customer Service experience, required • Experience offering Tier 1 customer support, preferred • Proficiency with Microsoft Office, VOIP, Zoom, required • Experience with HubSpot or other CRM, preferred Additional Information Work Environment & Physical Demands Work is performed remotely from a home office. The individual is expected to maintain a safe, productive workspace with reliable and secure internet access. This role requires the ability to operate a computer, communicate verbally, and participate in virtual meetings with or without reasonable accommodation. Travel Ability and willingness to travel within the U.S. (including airline travel) is required up to 2 times per year for in-person team and all-company meetings Accommodations At Lingraphica, we are committed to creating an inclusive and accessible environment for all employees. To perform this job successfully, an individual must be able to complete each essential duty and physical demand. The requirements listed above represent the knowledge, skills, and abilities required, as well as the physical demands associated with the role. We recognize that everyone's needs are unique, and we are happy to provide reasonable accommodations to support individuals with disabilities in performing the essential functions of the job. If you require an accommodation, please reach out to Human Resources at humanresources@lingraphica.com for assistance. We are here to help! Lingraphica and Pay Transparency At Lingraphica, we are committed to fair and equitable compensation practices. The starting salary range for this position is $50,000 to $55,000 per year. A $3,000 bilingual differential is provided when applicable. Placement in the range is based on factors such as experience, skills, education, and internal equity. We regularly review our compensation structures to ensure they align with industry standards, promote fairness, and support career growth. In addition to competitive base pay, we offer a comprehensive benefits package and a commitment to fostering an inclusive and supportive workplace. We encourage open conversations about compensation and are dedicated to maintaining transparency throughout the hiring process. To learn more about Lingraphica, visit: www.lingraphica.com! To learn more about our benefits offerings, click here! This Organization Participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE. UU.
Military Service Coordinator
US Government Jobs · Danville, VA
Military Services Coordinator The Military Services Coordinator (MSC) in the Veterans Benefits Administration (VBA). The MSC performs liaison activities and conducts regular visits to out-based locations to assist active duty personnel in filing for future VA benefits. MSCs provide benefits dissemination briefings and claims intake to transitioning active duty, reservists and guard members as well as to Veterans throughout the community during Outreach programs and events.
Merchandising Assistant Manager
Dollar Tree · Danville, VA
Your Role at Dollar Tree: As a Merchandise Assistant Manager at Dollar Tree, you'll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In this role, you'll focus on merchandising and processing freight. Your job duties and responsibilities will include, but are not limited to, the following: • Assist with all store functions and day-to-day activities • Perform opening and closing procedures as needed • Protect and secure company assets, including store cash • Adhere to all policies and procedures, including safety guidelines • Maintain areas of the store, including stockroom and sales floor, to company standards • Process all corporate directives such as Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and any additional communications related to store activities • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders • Other duties as assigned* In addition, you'll assist the Store Manager with the following duties as assigned: • Process the receipt and return of DSD merchandise • Manage freight flow in accordance with productivity standards • Order and stock merchandise needs, including frozen & refrigerated, in accordance with productivity standards • Ensure that the sales floor is sales-effective • Plan, merchandise, and maintain Clip Strips and Power Panels with sales effective items • Plan and implement monthly Sales Planners Your Skills and Experience: • Prior retail and management experience is preferred • Strong communication, interpersonal, and written skills are required • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation • Ability to work in a high-energy, team environment is required Your Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: • Employee Assistance Program • Paid time off • Retirement plans with matching contributions • Employee Stock Purchase Program • Educational Assistance • Access to PerkSpot, an employee discount platform for goods and services • And much more! Who We Are: At Dollar Tree, we make a difference in the lives of our customers every day by exceeding their expectations and delivering value - it's what our business is built on. Our associates play an important role in this commitment by embracing change and showing up for their teams and their communities. We see an exciting path forward as our company continues to grow and transform - and we know that this path starts with you. Dollar Tree Stores, Inc. is an equal opportunity employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree Stores, Inc. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment at Dollar Tree Stores, Inc. is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Full time 848 Mulberry Avenue.,Selmer,Tennessee 38375 05981 Dollar Tree