Operations Analyst - US Government

Deployment Strategist - US Government

Palantir · Honolulu, HI

A World-Changing Company   Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. What We're About   At its core, the Deployment Strategist role centers around leveraging data in operational and real-world action. Our customers come to us with a hunch that the only way to protect their troops, manufacture high-quality products, structure effective healthcare policies, or deliver aid to refugees safely is to make better use of their data. Deployment Strategists are responsible for turning that hunch into reality.   If you believe in the transformational power of data and technology and in your own ability to bring that power to bear against complex problems, we want to meet you.   What We Do   As a Deployment Strategist, you'll work as part of a driven and creative team of Engineers, Product Designers, and other Deployment Strategists to deploy software against the most challenging problems our world faces. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the most important problem is, what the data means, what the product needs, what users are motivated by, and where the impact could be.   Deployment Strategists are do-ers who immerse themselves in our customers' most intricate workflows, partner with customer teams and explore the data, and dive into the product landscape to enable us to scale. A select number of Deployments Strategists may also be deployed to Palantir internal teams and problems. In this role, the problems you'll tackle will require a curious and analytical mindset, a sharp intuition for product, and a strong degree of user empathy to ultimately empower our customers to make better decisions. No two days are the same, but as a Deployment Strategist you can expect to: • Go onsite and meet with customer analysts to understand the critical questions they need to answer and locate their biggest pain points. • Identify relevant datasets through deep engagement with customer problems and workflows, and work with Forward Deployed Engineers to integrate the data into a stable and extensible pipeline. • Work with the customer to build bespoke workflows for new user groups. • Lead training sessions to ensure that the product is meeting user needs, and to ensure it is being used widely enough to have concrete impact on our partners' operations. • Present the results of our work and proposals for future work to audiences ranging from analysts to senior leaders. • Embed with our Software Engineering and Product Design teams to incorporate what you saw in the field into cross-Palantir product offerings. • Build and deliver demos to new and existing customers. • Scope out potential engagements in new industries and in increasingly expanding locations around the world. What We Value • We value team members who aren’t satisfied with surface-level answers. We value the desire to dive into the details of the data because that’s the core of our work. And we value low ego because the outcome matters more than who gets the credit. • Extraordinary ability to take on open-ended problems in unstructured environments. • Adaptive and introspective; willing to learn, teach, lead and follow. • Ability to travel up to 25%. • Experience with programming, scripting or statistical packages (e.g. Python, R, Matlab, SQL) is a plus. • Experience with logistics, material, sustainment, aviation, or readiness analysis is a plus. What We Require • Active US Security Clearance at or above the Top Secret level.

Deployment Strategist, Internship - US Government

Palantir · Honolulu, HI

A World-Changing Company   Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role   As a Deployment Strategist Intern, you'll work as part of a diverse, generative, and creative team of Engineers, Product Designers, and other Deployment Strategists to deploy software against the most important problems our world faces. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the problem is, what the data means, what the product needs, what users are motivated by, and where the impact could be. The problems you'll solve will require a curious and analytical mindset, a sharp intuition for product, an ability to speak the language of data, and an understanding that humans should make decisions.   At its core, this role is about uncovering dots and—without knowing the shape they form—figuring out how to connect them. Our customers come to us with a hunch that the only way to protect their troops, manufacture high-quality products, structure effective healthcare policies, or deliver aid to refugees safely is to make better use of their data. Deployment Strategists are responsible for turning that hunch into reality.   Deployment Strategists are do-ers who thrive in ambiguity, react quickly to new stimuli, and don't equate pivoting with failing as they operate in pursuit of truth, value, and meaningful impact. In this internship, you'll immerse yourself in intricate customer workflows, explore data using quantitative analytics across large datasets, and dive into the product landscape. If you believe in the transformational power of data and technology and in your own ability to bring that power to bear against complex problems, we want to meet you. No two days are the same, but as a Deployment Strategist you can expect to: • Go onsite and meet with customer analysts to understand the critical questions they need to answer and locate their biggest struggles. • Build a case for gaining access to the relevant datasets, and work with Forward Deployed Engineers to integrate the data into a stable and extensible pipeline. • Create and lead training sessions to ensure that the product is meeting the needs of a range of users, and is being used widely enough to have concrete impact on our partners' operations. • Present the results of our work and proposals for future work to audiences ranging from analysts to C-suite executives. • Embed with our Software Engineering and Product Design teams to incorporate what you saw in the field into cross-Palantir product offerings. • Build and deliver demos to new and existing customers. • Scope out potential engagements in new industries and in increasingly expanding locations around the world. What We Value • Extraordinary ability to take on open-ended problems in unstructured environments. • Ability to be adaptive and introspective; willingness to learn, teach, lead and follow. • Ability to travel as needed. Varies by location and team. • Experience with programming, scripting or statistical packages (e.g. Python, R, Matlab, SQL) is a plus. Requirements • Active US Security clearance or eligibility and willingness to obtain a US Security clearance.

Forward Deployed Infrastructure Engineer - US Government

Palantir · Honolulu, HI

A World-Changing Company   Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role   We’re looking for Forward Deployed Infrastructure Engineers who can help us build, operate, and maintain high-performance, scalable, and reliable services for Palantir platforms, products, and deployments. You'll get to use your creativity to develop novel solutions to evolving challenges and automate processes wherever possible, using whichever tools are best for the job including industry-leading LLM and AI technology! As a Forward Deployed Infrastructure Engineer, every day is different! You will be developing software and owning reliability and operations for software systems that are critical to solving our government’s greatest challenges. We strongly believe in engineering teams being responsible for the operations of their services in production. As such, you’ll work closely with both forward deployed teams and product teams to participate in sensible, scalable, systems design and share responsibility with them in diagnosing, resolving, and preventing production issues. Core Responsibilities • Handle support and operations of Palantir software, including monitoring and alerting, configuration management, and upgrades • Deploy new Palantir products across many production environments and perform migrations to the latest infrastructure types • Debug, improve, and optimize Palantir’s services and infrastructure with a focus on long-term reliability and scalability • Reduce manual operations and automate workflows, processes, and/or runbooks where possible • Provide technical troubleshooting support for production issues, ensuring timely resolution and minimal impact on operations. Participate in a support on-call schedule. • Develop novel solutions in Palantir’s Foundry and Apollo platforms to solve infrastructure challenges What We Value • Confidence in troubleshooting complex systems issues independently using observability tools and service logs • Ability to identify and automate highly manual tasks, driving ongoing improvements within and across teams • Comfort with large scale production systems and technologies - for example, load balancing, monitoring, distributed systems, or configuration management • Proficiency with programming languages such as Java, Python, Bash, JavaScript, Go or similar languages and be comfortable coding and/or utilizing tooling built in these languages • Ability to work with a high level of autonomy and responsibility in a rapidly changing environment with dynamic objectives and iteration with stakeholders • Excellent communication and interpersonal skills, with the ability to work effectively in multi-functional teams What We Require • Strong engineering background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science • Strong coder with shown proficiency in programming languages such as Java, Go, Python, JavaScript, or similar languages. • Active US Security Clearance at or above the Top Secret level

Forward Deployed Software Engineer - US Government

Palantir · Honolulu, HI

A World-Changing Company   Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role   Forward Deployed Software Engineers (FDSEs) understand our customers’ greatest pain points and design end-to-end solutions to address them. FDSEs solicit constant feedback on their work from both customers and colleagues, improving our products over time with rapid iteration cycles.   FDSEs deploy ground breaking technical solutions to solve our customers’ hardest problems. Projects often start with a nebulous question like “Why are we losing customers?” or “How can we more effectively identify instances of money laundering?” FDSEs lead the way in developing a solution, from high-level system design and prototyping to application development and data integration. As an FDSE, you leverage everything around you: Palantir products, open source technologies, and anything you and your team can build to drive real impact.   You work with customers around the globe, where you gain rare insight into the world’s most important industries and institutions. We help our customers detect insider trading, improve disaster relief, fight healthcare fraud, and more. Each mission presents different challenges, from the regulatory environment to the nature of the data to the user population. You will work to accommodate all aspects of an environment to drive real technical outcomes for our customers.   Whether you aspire to be an entrepreneur or an engineering leader, we believe Palantir is the best place — with the best colleagues — to learn how. You’ll learn how to unpack a problem and understand the costs and consequences of its solution. You’ll learn new technologies and languages, and even develop them yourself. You’ll work autonomously and make decisions independently, within a community that will support and challenge you as you grow and develop. Technologies We Use • Core Palantir products provide the foundations for our deployments. • Custom applications built on top of core Palantir platforms. • Postgres, Cassandra, Hadoop, and Spark for distributed data storage and parallel computing. • Java and Groovy for our back-end applications and data integration tools. • Typescript, React, Leaflet, and d3 for our web technologies. • Python for data processing and analysis. • Palantir cloud infrastructure based on AWS EC2 and S3. Our Principles • Impact: We take on meaningful and challenging projects that change the world for the better. • Dedication: We see projects through from beginning to end in spite of obstacles we may encounter. • Collaboration: We work internally with people from a variety of backgrounds — such as other FDSEs, product teams, and Deployment Strategists. We also work externally with our customers, often on site, to understand and solve their problems. • Trust: We trust each other to effectively manage time and priorities—we don't micromanage. We want to give people the space to think for themselves. • Growth: We push ourselves and our peers to improve themselves and the world around them. • Learning: We often face entirely novel problems, where we need to pick up a lot of new information and learn how to use it to make progress. What We Value • Strong engineering background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics. • Experience with logistics, materiel, sustainment, aviation, or readiness analysis is a plus. • Familiarity with data structures, storage systems, cloud infrastructure, front-end frameworks, and other technical tools. • Understanding of how technical decisions impact the user of what you’re building. • Strong coder with demonstrated proficiency in programming languages such as Python, Java, C++, TypeScript/JavaScript, or similar. • Demonstrated ability to collaborate effectively in teams of technical and non-technical individuals, and comfortable working in a rapidly changing environment with dynamic objectives and iteration with users. • Demonstrated ability to continuously learn, work independently, and make decisions with minimal supervision. • Willingness and interest to travel as needed. What We Require • Active US Security Clearance at or above the Top Secret level