Customer Service Representative
Planet Fitness · Urbandale, IA
Job description(tap to read)
Benefits: • Free uniforms • Opportunity for advancement Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities • Greet/meet potential members, providing a great customer experience. • Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. • Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. • Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements • Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs. • Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem. • Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. • Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. • Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications • Honesty and good work ethic • Strong customer service skills • Basic computer proficiency Physical Demands • Standing and walking at least 75% of the shift • Talking in person or on the phone at least 75% of the shift • Must be able to lift to 50 lbs. less than 30% of the time. Benefits • Dollars for Scholars Program • Employee Appreciation Program • Free Membership for self and one family member or friend • Team Member Support Team • Health, Dental and Vision Insurance • Critical Illness Insurance • Short Term Disability Insurance • Accident Insurance • Voluntary Life Insurance • Pet Insurance • HSA - Advancement Opportunities Check us out on LinkedIn at: JOIN THE CLUB Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Retail Team Member Overnight Starting pay: $13.58/hr. - $15.58/hr. + $3.00*/hr. shift differential with both career and growth opportunities! Overnight Shift: This is a part-time job opportunity with overnight hours *To qualify for shift differential, you must work a minimum of 5 hours between the hours of 12 am - 6 am You'll be a great fit if... • Must be 21+ for this position • Must be available to work weekends About the Job: • Customer service. Unleash your passion for exceptional customer service in a dynamic, multitasking environment. • Seamlessly transition between roles, engaging customers, stocking supplies, and maintaining enticing food displays • Food Preparation and Displays. Prepare Maverik's delicious recipes while also ensuring displays are clean and ready for customer use. • Embrace the unexpected. Adapting quickly to changing situations, providing exceptional service even in fast paced circumstances. Why Maverik? • Fun Benefits:Fuel your adventure with our employee fuel discount* and 50% off food and drinks. ** • Profit Sharing:When Maverik succeeds, so do you. Team Members are eligible for annual profit sharing-our way of recognizing the important role you play in our success. • Comprehensive Benefit Package:We've got you covered! Full time team members will have access to our Medical, Dental, and Vision insurance, a 401k plan with company match, $20,000 company-paid life insurance, parental leave, and an education assistance/reimbursement program. • Unlimited growth opportunities:We strive to recognize your talent by promoting from within, offering consistent raises, and helping you achieve your professional goals. Physical Requirements • This position involves frequent standing, walking, handling, and horizontal reaching. It also requires reaching above shoulder level and below the waist, as well as activities such as bending, stooping, squatting, crouching, kneeling, and pushing. The role may involve lifting, carrying, or moving objects weighing up to 50 pounds. • Must be able to work safely with equipment that generates and maintains high temperatures, while wearing appropriate personal protective equipment. *To qualify for shift differential, you must work a minimum of 5 hours between the hours of 12 am - 6 am **All team members are eligible. Program rules and usage limits apply. #LI-DNI #LI-DNI
If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Stocking Associate! Are you looking for a hands-on role in a fast-paced environment? Do you have great organizational skills and work well as part of a team? Would you thrive in a process-driven environment? If you answered yes, then this may be the role for you! Stocking Associates are critical to making sure our stores remain stocked with the merchandise our customers want! Daily tasks include receiving, ticketing, sorting, and moving merchandise into and throughout the store quickly, efficiently, and accurately. You'll play a major role in successfully managing the flow of merchandise from the stockroom through our stores, which is a critical element in driving positive results for the company. Responsibilities: • Receive freight and convey shipments from the shipping/receiving platform to backroom • Process, ticket, store, move, and display merchandise • Stock, organize and present new merchandise on the sales floor • Perform other tasks as assigned by manager from time-to-time Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required. If you... ... are excited to deliver great values to customers every day; ... take a sense of pride and ownership in helping drive positive results for a team; ... are committed to treating colleagues and customers with respect; ... believe in the power of diversity and inclusion; ... want to participate in initiatives that positively impact the world around you; Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Base Pay: $15.00 per hour - $15.00 per hour Location 00035 - Des Moines Posting Number P1-1069781-5 Address 4094 Merle Hay Rd Zip Code 50310 Position Type Regular Part-Time Career Site Category Store Associate Position Category Retail Store Base Pay $15.00 - $15.00 per hour
CSR WAREHOUSE II - SSC
Mohawk Industries · Urbandale, IA
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile. Dal-Tile is currently seeking an exceptional Customer Service/Warehouse Associate to join our TEAM! As the Customer Service/Warehouse Associate will need someone responsible for providing a variety of support, such as servicing walk-in customers, completing sales transactions in conjunction with material handling duties, such as receiving, loading/unloading material, pulling/assembling customers orders, and conducting inventory checks. This position may involve daily use of forklift equipment. Primary Objective Performs a variety of customer service/office administration and warehouse duties related to the operation of a Sales Service Center. Primary Function and Scope • Performs various customer service duties such as: waiting on customers, assisting customers in determining order requirements, answering customer inquiries, providing samples, providing direction/selection assistance, completing sales transactions, and accepting payments. • Addresses and resolves customer complaints (returns and order errors). • Performs various office administration duties such as processing payments and receipts, reconciliation of DSRs and cash box, preparation of bank deposits, balance petty cash box, prepares various performance reports, updates customer master file, and creates vendor orders. • Performs various product order duties such as entering customer orders, creating plant/RDC orders, and completing stock replenishment orders. • Wait on customers and prepare sales slips. • Produces daily sales reports. • Performs a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor product, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conducting daily cycle counts. • Performs receiving duties such as receiving and unloading inbound material, processing inbound shipments, stocking material, processing customer returns, and notifying management of damaged shipments for freight claims. • Operates forklift equipment. • Maintains a clean and organized facility by sweeping, removing trash, cleaning, and performing general office maintenance, etc. • Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions, and acts to Management. • Performs other related duties as required. Experience and Knowledge Required • HS diploma or equivalent experience; • 3+ years of customer service experience and warehouse experience. Competencies • Organization • Math • Time management • Computer skills • Detail oriented • Customer service • Safety conscious Other Pertinent Job Information While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch, or crawl. The employee may sit, climb, balance, talk or hear. The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other materials that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, andthe ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities. We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement. Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.
Lube Technician
Lithia & Driveway · Urbandale, IA
Dealership:L0384 Ramsey Subaru of Des Moines Ramsey Subaru Automotive Lube Technician At Ramsey Subaru, we don't just service vehicles—we build lasting relationships. We're committed to delivering honest value, earning customers for life, taking ownership, continuously improving, and having fun along the way. Start your automotive career with a team that invests in you. We're looking for a motivated Automotive Lube Technician who takes pride in quality work and wants to grow in the automotive industry. Whether you're building your experience or looking to take the next step, we provide the training and support to help you succeed. What You'll Do • Perform routine maintenance services such as oil and filter changes with efficiency and accuracy • Complete multi-point inspections, including tires, brakes, and fluid levels • Identify potential vehicle issues and communicate recommendations to the service team • Maintain a clean, safe, and organized work environment • Deliver work that meets dealership and manufacturer standards What We're Looking For • Basic automotive knowledge or hands-on mechanical aptitude • Previous experience as a lube/express technician is a plus, but not required—we will train the right candidate • Ability to operate both automatic and manual transmission vehicles • Strong attention to detail and time management skills • A positive attitude and team-first mindset • Valid driver's license with an acceptable driving record Why Join Us? • Hands-on training and career growth opportunities within a nationwide network • Supportive team environment focused on your success • Opportunity to advance into higher-level technician roles We offer best in class industry benefits: • Competitive pay • Medical, Dental and Vision Plans • Paid Holidays & PTO • Short and Long-Term Disability • Paid Life Insurance • 401(k) Retirement Plan • Employee Stock Purchase Plan • Lithia Learning Center High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.