Client Service Coordinator (CSC)
Banfield · Clive, IA
Job description(tap to read)
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Passionate Customer Service Professional Needed. Must Love Pets. Banfield Pet Hospital - Clive AAHA Accredited Hospital Client Service Coordinator needed for Banfield Pet Hospital in Clive, Iowa! SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS · Live and exemplify the Five Principles of Mars, Inc. within self and team. · Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. · Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients. · Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. · Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services · Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. · Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. · Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. · Conduct administrative functions as necessary. · Other job duties as assigned. SPECIAL WORKING CONDITIONS · Ability to work at a computer for long periods of time. · Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.) · Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings. · Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. EXPERIENCE, EDUCATION AND/OR TRAINING · High School Diploma or equivalent preferred. · Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances. · One year related experience required with customer service preferred. · Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred. Start your Banfield Career as a Client Service Coordinator. Learn more about the impact you can make as part of a Banfield hospital team and see how we support the wellness of our people and profession at The pay range for this role is $15.00 - $18.69 Hourly The pay range listed reflects a general hiring range for the area , with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws. Here at Banfield, w e prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out s ome of o ur " M eow-velous" benefits:? • Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered . • Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* • Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. • Paid Time Off and Holidays: Take a break , recharge your wellbeing , and celebrate days of personal significance with paid time off and holidays. * • Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* • Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. • Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection . • Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. • Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. • Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. • Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* • Back-Up Child and Elder Care & Family Support Resources : When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* • Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. • Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. • Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* • Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* • Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* • Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* • Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* • Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable. * Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).?
Oil & Lube Technician - Automotive Express Lane
Monro · Clive, IA
Job Description The Technician role is full time or part-time and is an hourly position based on needs of the business. The Technician is primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality. BENEFITS • Performance based incentives • Paid vacation and holidays for Full-Time Teammates • Reimbursement for ASE Certifications • 401k eligibility immediately upon hire • Direct Deposit • Employee Discounts • Healthcare, Vision, and Dental for Full time teammates • Employee Access Perks • Career Advancement Opportunities Responsibilities • Perform basic vehicle diagnostics to properly identify required repairs. • Consistently complete Monro's Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; Audit courtesy inspections performed by the General Service Technicians • Assist in inventory management to include pulling tires and parts, unloading and stocking inventory. • Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition. • Consistently perform service(s) in accordance with Monro's safety standards including but not limited to Monro's Wheel Torque, Oil safety and compliance procedures • Test drive vehicles in accordance with Monro's Road Test policy, including consistently utilizing our dedicated test drive routes, while maintaining all local traffic and safety laws. • Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures. • Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules. • Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc. • Perform other duties as assigned and required. Qualifications • High School Diploma or equivalent. • Automotive training including basic car maintenance and repair or the equivalent combination of education and experience. • ASE certification and State Inspection license (where applicable) preferred. • Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR) • Required to own a basic set of tools or participate in Monro's tool purchase program. About Us Monro, Inc. Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,100 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. Under the Monro banner, we are united as ONE TEAM and share the same mission to bring our guests the highest quality tire and auto service in the industry. Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more. Destination Monro - Your Career is Here!
About UsThe Marzetti Company (Nasdaq: MZTI) manufactures and sells specialty food products. Our retail brands include Marzetti dressings and dips, New York Bakery garlic breads, and Sister Schubert's dinner rolls, in addition to exclusive license agreements for Olive Garden dressings, Chick-fil-Asauces and dressings, Buffalo Wild Wings sauces, Arby's sauces, Subway sauces, and Texas Roadhouse steak sauces and frozen rolls. Our foodservice business supplies sauces, dressings, breads, and pasta to many of the top restaurant chains in the United States.At Marzetti, our mission is to make every meal better through high-quality, flavorful food. Led by our purpose, to nourish growth with all that we do, our team members are dedicated to creating great tasting food and cultivating deep and lasting relationships.OverviewPTO time effective immediately on date of hireMonthly employee engagement activitiesBenefit eligible first of month following 30 days of employmentBenefits include but are not limited to:* Medical Insurance* Dental insurance* Vision insurance* 401(k)* 401(k) matching* Flexible Spending Account* Life Insurance* Accident/Disability Insurance* Adoption Assistance* Employee Assistance Program (EAP)* Tuition Assistance* Paid Parental leavePay Range: $19.00-$21.00/hourWORK HOURS: The work hours of this position require flexibility in order to meet production requirements. Some mandatory overtime may be required, and voluntary overtime may be available. Shift hours: 3 PM - 1:30 AM Monday through Thursday.The Production Line Team Member consists of a wide variety of positions: Inspector, Processor, Packer, and Palletizer. The individual may be a trained and Qualified Individual in job functions that support the Food Safety Plan Critical Control Points and Preventive Controls such as product cooker temperature recording, metal detection operator, assisting in equipment cleaning, and label verification.ResponsibilitiesINSPECTOR* Carefully looks at raw materials, processed, and frozen precooked pasta at various processing steps to ensure it meets our standards of quality. Verify our pasta product is not; under cooked / overcooked / miss shaped / thawed.PROCESSOR* Shapes, stacks, and rolls cheese filled lasagna rolls or sandwiches as they're conveyed to freezer.* Mix and blend powder and granular ingredients for dry mixes.* Mix batches of dough for processing lines.* Assist with daily utensils, equipment, and line sanitation.PACKER* Packers are to ensure the right product is in the right bag and final shipping container.* Sorts, stacks, orientates product to properly fit in finished case.* Fills and weighs frozen pasta pieces to appropriate case or tote weight in accordance with customer requirements.* Ensure all packages are properly coded before packing.* Assist with daily utensils, equipment, and line sanitation.PALLETIZER* Check pallets to ensure they are in good condition for loading product on.* Verify all codes on boxes as complete, accurate, and legible with the line, shift, lot code and product code.* Stack boxes on pallet using correct configuration for the product running.* Obtain powered pallet truck qualification.FOOD SAFETY AND QUALITY RESPONSIBILITIES: Applies the food safety and quality principles as described in the Marzetti Corporate Food Safety and Quality Manual and internal Marzetti Frozen Pasta policies, training and procedures in all applicable aspects of departmental and job functions.QualificationsQUALIFICATIONS* At least 18-years of age* High School Diploma or General Education (GED) preferred.* Prior Manufacturing Experience preferred but not required.* Ability to satisfactorily complete a pre-employment drug screen and background check.* Basic math skills include adding, subtracting, multiplying, and dividing.* Must be willing and able to learn skills necessary to accurately input data into computer, payroll, attendance, manufacturing, and inventory tracking systems.Background* Candidate must be able to pass both a background check and a drug screenWorking Conditions/EnvironmentWORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions. The employee is frequently exposed to cold and occasionally exposed to heat. The noise level in the work environment is usually loud.AFFIRMATIVE ACTION STATEMENT:Applicants must be currently authorized to work in the United States.Marzetti Frozen Pasta, Inc, is an Equal Employment opportunity and Affirmative Action Employer. We do not discriminate on the basis of race, traits historically associated with race, including but not limited to, hair texture and protective hairstyles (such as braids, locks, and twists), color, national origin, ancestry, creed, religion, physical disability, mental disability, medical condition as defined by applicable state law, genetic information, marital status, familial status, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical conditions, sexual orientation (actual or perceived), transgender status, sex stereotyping, age, military or veteran status, domestic violence or sexual assault victim status, or any other basis protected by applicable law.QUALIFICATIONS* At least 18-years of age* High School Diploma or General Education (GED) preferred.* Prior Manufacturing Experience preferred but not required.* Ability to satisfactorily complete a pre-employment drug screen and background check.* Basic math skills include adding, subtracting, multiplying, and dividing.* Must be willing and able to learn skills necessary to accurately input data into computer, payroll, attendance, manufacturing, and inventory tracking systems.Background* Candidate must be able to pass both a background check and a drug screenINSPECTOR* Carefully looks at raw materials, processed, and frozen precooked pasta at various processing steps to ensure it meets our standards of quality. Verify our pasta product is not; under cooked / overcooked / miss shaped / thawed.PROCESSOR* Shapes, stacks, and rolls cheese filled lasagna rolls or sandwiches as they're conveyed to freezer.* Mix and blend powder and granular ingredients for dry mixes.* Mix batches of dough for processing lines.* Assist with daily utensils, equipment, and line sanitation.PACKER* Packers are to ensure the right product is in the right bag and final shipping container.* Sorts, stacks, orientates product to properly fit in finished case.* Fills and weighs frozen pasta pieces to appropriate case or tote weight in accordance with customer requirements.* Ensure all packages are properly coded before packing.* Assist with daily utensils, equipment, and line sanitation.PALLETIZER* Check pallets to ensure they are in good condition for loading product on.* Verify all codes on boxes as complete, accurate, and legible with the line, shift, lot code and product code.* Stack boxes on pallet using correct configuration for the product running.* Obtain powered pallet truck qualification.FOOD SAFETY AND QUALITY RESPONSIBILITIES: Applies the food safety and quality principles as described in the Marzetti Corporate Food Safety and Quality Manual and internal Marzetti Frozen Pasta policies, training and procedures in all applicable aspects of departmental and job functions.
• Models and delivers a distinctive and delightful customer experience. • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. • In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Customer Experience • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations • Provides customers with courteous, friendly, fast, and efficient service. • Recommends items for sale to customer and recommends trade-up and/or companion items. • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products. • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow. • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. • Has working knowledge of store systems and store equipment. • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. • Complies with all company policies and procedures; maintains respectful relationships with coworkers. • Completes special assignments and other tasks as assigned. Training & Personal Development • Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. • Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. Basic Qualifications • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) • Requires willingness to work flexible schedule, including evenings and weekend hours. Preferred Qualifications • Prefer six months of experience in a retail environment. • Prefer to have prior work experience with Walgreens. • Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. • Prefer good computer skills. • Prefer the knowledge of store inventory control. • Prefer PTCB certification. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16 - $18 / Hourly
Rite Rug has been one of the top privately owned flooring companies for over 90 years! We are looking for a Warehouse Associate to join our growing team! $17 to $18 an hour. Monday through Friday 7am to 4pm. POSITION SUMMARY: Responsible for maintaining material in a warehouse environment utilizing powered tools and vehicles. Must be able to pass a background check and drug test. ESSENTIAL FUNCTIONS: • Operate a powered forklift to transport materials • Ensure materials are properly loaded and unloaded for delivery and installation • Operate cutting machine • Maintain receiving and shipping of inventory • Deliver materials to stores or customer sites • Perform other duties as assigned QUALIFICATIONS AND REQUIREMENTS: 1. Exhibit commitment to safety in all work practices. 2. Be able to work independently. 3. Exhibit effective communication skills. 4. Be able to lift at least 75 pounds. 5. Have a valid driver's license with clean driving record. 6. Be able to meet the following physical requirements with or without reasonable accommodation: o Use hands to manipulate, handle, feel, and control items or equipment; o Talk and hear; o See and be able to read, write, and interpret written documents;