Field Service Technician (Entry Level) - Tulsa, OK

Security Officer I River Spirit Casino Resort | Security | Full Time Department: TUL Security Property: River Spirit Casino Resort Location: Tulsa, OK, US, 74137 Full-Time/Part-Time: Full Time Summary: Provide effective patrol, strong community relations and professional communications to the MNGE. Other duties and responsibilities may be requested which are not specified in job duties, Facility Post Orders and SOPs; the ability to react and accomplish tasks as assigned is required at all times. Escalate issues or provide information to Supervisor for resolution. Responsibilities • Patrol, monitor and identify activities/situations that pose security or safety risks. • Ensure all rules, regulations, and law violation issues are resolved. • Provide crowd control when applicable. • Respond to all assigned security incidents and requests for service from the casino or requested by an outside entity. • Complete investigations of those incidents that rise to this level. • Promote community relations by meeting and greeting all members of our organization within assigned areas. • Inquire into the needs of guest, employees and other members of our organization. • Meet and exceed the casino's customer service standard. • Clearly communicate with other officers, surveillance, operations, etc. • Effectively structure and write incident reports and other written documents. • Must use two way radio communication systems, routinely. • Other duties or projects, as assigned. Education High School Diploma Experience Customer service experience highly recommended. Previous security and/or casino experience recommended. Licenses/Certifications Valid Oklahoma Driver's License is required. Key positions require knowledge and application of Title 31 reporting requirements. Employee must successfully pass Gaming Security Basic Casino Officer Training. Must have the physical ability to pass the Use of Force Training. Must have the ability to pass comprehensive background check, drug test, and obtain gaming license as required.

Remote Travel Customer Representative

CPJ Recruitment · Tulsa, OK

About the job Remote Travel Customer Representative • • We are seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. In this 100% work-from-home role, you will assist clients with travel-related questions, provide trip support, and ensure a smooth, stress-free experience from start to finish. This position is ideal for someone who enjoys helping people, is highly organized, and is excited about working remotely in the travel industry. Key Responsibilities • • Assist clients remotely via email, phone, and messaging platforms • Answer travel-related inquiries in a clear, professional, and friendly manner • Support itinerary updates, cancellations, changes, and special requests • Provide guidance on destinations, travel requirements, and agency procedures • Monitor upcoming trips and proactively communicate with clients when needed • Resolve issues efficiently while maintaining a positive customer experience Ideal Candidate • Strong written and verbal communication skills • Customer service experience (travel, hospitality, call center, or support roles preferred) • Highly organized, dependable, and detail-oriented • Comfortable working independently in a remote environment • Able to learn new systems, tools, and processes quickly • Passionate about travel and helping others travel with confidence What We Offer • 100% remote, work-from-home position • Flexible scheduling options • Full training and ongoing support • Growth opportunities within a travel-focused company • Access to travel-related perks and industry discounts • Supportive and collaborative remote team environment.

Driver Services Call Center - Administrative Assistant II (Remote)

Colorado Department of Transportation · Tulsa, OK

Division Of Motor Vehicles (Dmv) The Division of Motor Vehicles (DMV) provides services used by nearly every citizen of the State. Colorado citizens utilize identification, driver, and vehicle services at State and County offices to obtain identification cards, driver licenses, vehicle registrations, titles, and other related services. Additionally, the DMV licenses and provides oversight of private businesses and government organizations that provide driver and emission testing services. Finally, the division works closely with other state agencies and programs to provide information and education to serve the public and encourage voluntary compliance. Driver Services Call Center - Administrative Assistant II Job Duties: The ideal applicant brings their customer service experience and their strong attention to detail to this job every day to ensure comprehensive information exchange, provided in a thorough, professional manner with every support transaction. This position researches, updates and corrects driver records. Duties include but are not limited to: • Data entry into databases and spreadsheets; • Provide customer service via telephone or in-person to external stakeholders and customers; • Translate and clarify Colorado Motor Vehicle statutes, department administrative procedures, and policy to customers; • Determine the effect of statutory law on a driving record and use experience and reasoning to determine the best approach for the possible courses of action in response to division notices, restraints, or general licensing issues; • Advise customers as to the fee, documentation, and testing requirements; • Provide and instruct customers in identifying and acquiring the mandatory forms to accomplish the desired action(s); • Access the spreadsheet to determine the current location of a requested file; if still on hard copy, pull paper documents, scan copies, and return originals to their proper location; file and other retrievals as required. Candidates should have well-developed telephone customer service skills. This is a remote position that is primarily tasked with performing work duties via flex-place (aka telework, work-from-home arrangements) with infrequent on-site visits, including the office at 2829 W Howard Place, Denver, CO 80204. For more insight into careers at the DMV, watch our video: Minimum Qualifications, Substitutions, Conditions Of Employment & Appeal Rights Residency Requirement: This posting is only open to residents of the State of Colorado at the time of submitting your application. Class Code & Classification Description: G3A3XX - ADMINISTRATIVE ASSISTANT II MINIMUM QUALIFICATIONS: Experience Only: Two (2) years of relevant experience in General Clerical and/or Call Center Customer Service work experience. General Clerical work experience is typically performed by office clerks and/or administrative assistants this includes, but is not limited to tasks such as: • Experience providing exceptional customer service in the call center and/or online; interfacing with a variety of people from many levels within the organization and community. • Data Entry including: entering information into a program or database (appointments, contact information, customer records) • Regular, daily work responsibilities utilizing equipment and software used in offices (E-Mail, Microsoft Office programs (Word, Excel, PowerPoint), Google Apps, etc.) • Regular, daily work responsibilities utilizing computer systems, scanners, printers, copiers, fax machines and other technologies • Typing professional emails, letters, reports, briefings, forms, memoranda, etc. • Reviewing and comparing data for accuracy and completeness. Gathering specified information and compiling routine reports In order to be considered for this position, your general clerical and/or call center Customer Service experience must be documented on your application. (Part-time experience will be pro-rated.) OR Education and Experience: A combination of related secondary education in Business Administration, Accounting, Public Administration, Political Science, or similar field and/or relevant experience in General Clerical and/or Call Center work experience equal to two (2) years Document this experience in your application IN DETAIL, as your experience will not be inferred or assumed. Preferred Qualifications: The ideal candidate will possess the following skills: • Excellent Customer Service skills • Two plus years working in a complex, high volume Call Center. • Experience working with sensitive information of a confidential nature. • Career progression in a general clerical and/or customer service position. • Bi-lingual (Spanish speaking) candidates preferred Conditions of Employment with the CDOR : Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence. As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations. Pursuant to the Universal Driving Standards Policy (Download PDF reader), any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle. To be compliant with the new fleet vehicle policy, Motor Vehicle Records (MVRs) will be pulled for review for workers who: • Have an assigned State fleet vehicle • Are required to operate a vehicle as part of the position • Utilize a State fleet vehicle as a pool vehicle Minimum Qualification Screening A Human Resources Analyst will only review the work experience/job duties sections of the online job application to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed. • Cover letters and resumes are encouraged to be attached to applications, however they WILL NOT be accepted in lieu of the official State of Colorado online application. CDOR does not review attachments of any kind during the application process. Part-time work experience will be prorated. • Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use "see resume" or "see attached" statements on your application. • List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment. • Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire. • The eligible list established from this posting may be used to fill additional vacancies. Email Address: All correspondence regarding your status in the selection/examination process will be conducted via email. Please set up your e-mail to accept messages from "state.co.us" and "info@governmentjobs.com" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email. Appeal Rights: An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director. As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director. Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgement of the Department's action. For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules.

Hotel Room Attendant - Tulsa

Osage Casino · Tulsa, OK

Hotel Housekeeping Position Under direct supervision of the Hotel Housekeeping Supervisor, cleans and straightens Hotel Guest Rooms, Hotel Corridors, Elevators and Elevator Bay, Stairwells and Guest Service Areas within the Hotel (Ice & Soda Machine Rooms), including transporting clean and dirty linens and trash to/from designated areas in accordance with Company Standards. Assists with stocking other items within the Hotel Supply Areas as needed. Responsible for moving furniture, boxes, stocking and re-stocking shelves, and trash removal for proper cleaning and readiness for guestutilization. This position description may not include all of the listed duties, nor do all of the listed examples include all tasks which may be found or assigned to this position. MINIMUM QUALIFICATIONS/REQUIREMENTS: • Must be 18 years of age or older. • Six months experience in customer service or hospitality preferred. • Required to pass a pre-employment drug screening and obtain and maintain an Osage Nation gaming license. • Required to provide documents to show the applicant is eligible to work in the United States. • Osage, Native American, and Veteran preference shall apply to all positions at Osage Casinos. • Applicants must be able to perform all essential functions of job duties with or without reasonable accommodation. Responsibilities DEPARTMENT OPERATIONS: • At beginning of shift, assist with restocking all Hotel Supply Areas as needed • Moves furniture as needed to facilitate cleaning to Company Standards. • Respond to and fulfill In-Room Guest Service Calls requests for towels, linens, bedding, toiletries and amenities. • Collect soiled towels and linens and transport from Guest Rooms to designated areas. • Vacuums guest hallways, elevators, elevator hallways and guest room floors. • Dusts guest hallway walls, ceilings, woodwork, windows, door panels, and sills. • Make guest room deliveries. • Clean guest rooms consistent with Property Standards, including bed making, carpets, bathrooms, shower enclosures, bathtubs, floors, entry ways, walls, ceilings, windows, mirrors. • Empties Room Attendants carts and wastebaskets. • Fills out maintenance requests for any items that need repair. • Replace light bulbs in Guest Rooms within reach and uses Hotel Management System to create Service Requests for Engineering & Facilities to replace hard-to-reach light bulbs. • Works professionally as a Member of a Team. • Performs all other related and compatible duties as assigned. GUEST SERVICE: • Provides excellent internal and external guest services, treating internal and external guests with courtesy and consideration at all times. • Cooperates and communicates with all fellow employees, always exhibiting mutual respect and consistently projecting a positive, helpful image/attitude. COMMUNICATION: • Makes efforts to keep informed of company information and communications by reviewing property bulletin boards, digital signage, and company newsletter. • On an individual basis or in a group format, explains why, shares information, and communicates the purpose of decisions to applicable staff. REGULATORY COMPLIANCE: • Maintains excellent working relationships with other Company staff and all applicable regulatory commissions and other agencies as may be applicable to ensure compliance. • Performs all duties in accordance with company core values, objectives of the Osage Nation, internal policies and procedures, as well, as applicable laws and gaming regulations, including but not limited to, the state-tribal compact, IGRA, MICS, ONGR, the Bank Secrecy Act, Office of Foreign Asset Control, USA Patriot Act and Privacy Act. Qualifications KNOWLEDGE, SKILLS, AND ABILITIES: • Read, write, speak and understand the English language. Read Company or departmental reports, newsletters, and documents. • Protect the Company's value by keeping information confidential. • Perform assigned tasks under moderate supervision. Follow written and verbal instructions. • Knowledge of applicable safety hazards and procedures. • Knowledge of customer service techniques and practices. • Knowledge of local, state, and federal sanitation laws. • Ability to safely use cleaning products and cleaning machinery. • Ability to work timely and provide thoroughness. • Ability to learn methods of cleaning and caring for the hotel building. PHYSICAL DEMANDS: • The employee is also regularly required to stand for extensive periods of time, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. • Ability to sit, stoop, kneel, crawl, balance, or crouch while performing duties. • Ability to use hands to finger, handle, or feel. Ability to use arms to reach and lift above shoulders. • Must have normal auditory and good verbal communication. • Ability to lift, drag, push, or pull up to 50 pounds. • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. • Position requires heavy exertion in daily activities. Required to lift or move upwards of 50 pounds. WORK ENVIRONMENT: • Work is generally performed in a Hotel setting. Exposure to second-hand smoke. • Noise level in the work environment is moderate to high. • Evening and/or weekend shifts may be required. Extended hours and irregular shifts may be required. • Employee may be exposed to blood/bodily fluids. • The employee may be exposed to the risks associated in attempting to resolve issues with extremely irate or difficult people. • The employee may be exposed to risks associated with the use of tools/machinery or chemical hazards.