Work From Home Customer Service Remote
CPJ Recruitment · Centralia, WA
Job description
About the job Work From Home Customer Service Remote Responsibilities • Communicate with customers via phone, email and chat • Provide knowledgeable answers to questions about product, pricing and availability • Work with internal departments to meet customer's needs • Data entry in various platforms CLICK HERE TO APPLY Qualifications • At least 1 - 2 years' of relevant work experience but not required. • Good Phone etiquette and excellent verbal, written, and interpersonal skills • Ability to multi-task, organize, and prioritize work CLICK HERE TO APPLY Job Role / Responsibilities: • Solid outgoing personality with superior interaction abilities as well as great work principles. • Data entry and also strong business abilities. • Effective listening as well as analytical abilities, in addition to the capability to summarise details and deal solutions. • Experience with personal computer and also have at least a typical functioning degree typing capability. • You should be professional and positive and additionally have a high level of self-motivation and also have the capacity to function individually in your task. • Excellent time management and administrative abilities with a keen focus to detail. • Other Requirements: This is an on-line work from home position, so you will be required to have the following: • Excellent Working Entry Level. Personal Computer. • Legitimate high-speed internet access. • Full time & Part time telemarketing position jobs. CLICK HERE TO APPLY
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Customer Service Representative - Remote
Sharecare · Centralia, WA
Job Description: Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform - including benefits navigation, care management, home care resources, health information management, and more - Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit www.sharecare.com . Job Summary: The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism. The CSR handles inbound customer service inquiries and problems via the telephone and email while effectively recording communications accurately and consistently. Calls are predominantly "routine", but may require deviation from standard screens, scripts and procedures. CSRs use a computerized system for tracking calls, information gathering, and/or troubleshooting and may assess needs, explain programs and suggest/promote alternative products or services.? Essential Job Functions: • Identify, evaluate and prioritize caller?needs, questions and concerns.? • Formulate plans of resolution and respond?appropriately and efficiently.? • Maintain and restore customer satisfaction and partner with other teams as needed.? • Perform problem analysis, problem determination and recommended resolutions to the?callers in accordance with standard protocol.? • Proactively educate caller on program benefits.? • Meet or exceed established call center metrics, attendance standards and quality levels.? • Use computer tools to accurately process and document information.? • Develop rapport with callers and appropriately adjust communication style.?? • Provide accurate information about?Sharecare programs and services.? • Escalate issues internally and follow up on escalated issues.? Qualifications: • High School Diploma? • Prior experience in a customer?service related?field preferred • Great communication skills? • Must be able to multi-task? • Must have medical records experience and knowledge of key elements of a valid ROI request • Understanding of HIPAA regulations preferred • General working knowledge of Microsoft Word &?Outlook? • Computer keyboard proficiency?and internet navigation skills?required? • Have the ability to?work effectively with others in a team?environment?? • Ability to thrive in a fast-growing always changing?environment • Bilingual in Spanish and English preferred Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
Frito-Lay is seeking Delivery Drivers / Route Sales Representatives to deliver, stock, and merchandise Frito-Lay products at grocery stores, convenience stores, and retail locations on an assigned route. Drivers are responsible for operating a company delivery truck, delivering products to stores, unloading and stocking shelves and displays, rotating product to ensure freshness, building promotional displays, and maintaining positive relationships with store managers and staff. Drivers are also responsible for tracking inventory, completing route paperwork, and ensuring stores are properly stocked according to company merchandising standards. This position typically pays $60,000 to $75,000 per year, which is commonly equivalent to $28 to $36 per hour, with opportunities for overtime pay, performance bonuses, and route sales incentives based on sales volume and product displays.This role requires safely operating a delivery truck, following DOT regulations when applicable, loading and unloading product, and meeting delivery and stocking deadlines for assigned stores. Drivers must follow company safety policies, merchandising standards, and delivery procedures while maintaining a professional relationship with customers and store managers.Full-time employees may be eligible for benefits including medical, dental, and vision insurance, 401(k) with company match, pension benefits in some locations, paid time off, paid holidays, company-provided uniforms, and employee discount programs. Many Frito-Lay drivers are eligible for route bonuses, sales incentives, and overtime opportunities, especially for high-volume routes.